5/5
TrustpilotGood experience in reserving the…
Good experience in reserving the property.
Agent replied · 25 September 2025
Thank you for sharing your experience with Hopkins Homes.
Trusted Agent profile · Colchester
Hopkins Homes Colchester reviews
★★★★★
461 reviews across 2 platforms
West Bergholt, Colchester, CO6 3FF
Hopkins Homes's office in Colchester, at West Bergholt, is rated 4.1 out of 5 across 461 reviews on two platforms, including 1 Google review rated 5.0.
Reviews
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMe and my partner bought our first home…
Me and my partner bought our first home and we couldn’t be happier with the service Hopkins provided (Shaun Tate in particular).Shaun is so lovely and was always happy to answer any questions and help wherever he could even if he didn’t need to, always with quick response too! We had a great and very easy experience with Hopkins 👍🏼
4/5
TrustpilotWe’re pleased with our new home
We’re pleased with our new home. Katherine was easy to contact, responsive, friendly and professional at all times.The customer care after service has been good at responding to the minor snags we’ve had, either being dealt with or in the process of being addressed. All in all, we’re happy with our decision to purchase a Hopkins home.
5/5
TrustpilotThe entire team at Hopkins Homes have…
The entire team at Hopkins Homes have been brilliant. They have been very informative and friendly and the standard of our lovely new home is amazing. Many thanks to everyone involved in our house purchase. We would definitely recommend Hopkins Homes.
Agent replied · 10 June 2024
We are thrilled with your feedback - thank you for recommending us. We wish you the very best in your new home.
5/5
TrustpilotWould thoroughly recommend Hopkin homes…
Would thoroughly recommend Hopkin homes for a new build purchase. Quality finished to a high standard and nothing is too much trouble. Unique features of a new build that are not standard which we felt gives the property character for a new house. Excellent communication from the sales team (Sharon). Thankyou for all your hard work and making our home a reality.
5/5
TrustpilotExcellent customer service and superb quality home
I have just bought a home from Hopkins and I am very pleased with the service and quality of products and homes. The sales advisor, Josh has been lovely, very professional, on the ball and most importantly very welcoming and always listens. I am very much looking forward to moving into my new home. Thank you
5/5
TrustpilotBuying a Flat
We recently bought a flat in sprowston from Hopkins Homes. We dealt with Shaun Tate through the whole experience who was superb and extremely helpful through the whole process. Anytime we wasn't sure about some thing however big or small Shaun was there to help. He made the process very simple and a-lot less stressful.
5/5
TrustpilotBuying a new home is daunting
Buying a new home is daunting, but Hopkins seem to have it nailed! Good quality, good presentation, great detail, good customer service so far! Thank you to Katherine Fox who has been extremely professional in helping us navigate the the purchase of our next home! Looking forward to our New Home by Hopkins. YEAY!
5/5
TrustpilotSales Executive Mill Grove Stowmarket
I have found your sales consultant Olivia Haldin very helpful indeed with my proposed purchase of an apartment.Nothing has been too much trouble for her. She has answered any questions immediately, always been extremely professional and well informed. Hopkins Homes are very lucky to have her working for them.
Agent replied · 10 June 2024
Thank you for sharing your experience of Mill Grove, Stowmarket. We wish you the very best in your new home.
5/5
TrustpilotAmazing
Josh at River Reach has been fantastic in the process so far and supported me through some non straight forward situations and has been lovely and supportive the whole way through. Hopkins Homes are making buying my first home feel like a breeze and I’m being kept in the loop the whole way through.
5/5
TrustpilotKatherine in the sales dept @ Blofield…
Katherine in the sales dept @ Blofield has been absolutely fantastic putting up with my constant emails and helping us get the property we want. She was always trying to get everything done within our timescales and accommodating to our needs. We absolutely love our home and can't wait to make memories here!
5/5
TrustpilotAndy & Neil - Fantastic at their job!
Andy & Neil are by far the best contractors we have had in our home from Hopkins. They are polite, professional, knowledgeable and just all around lovely people who are excellent at what they do.
5/5
TrustpilotWe have now moved into our beautiful…
We have now moved into our beautiful new home. The after sales service is second to none, and we are so grateful to Clare in sales and Trevor the site manager for all their help. We are looking forward to many happy years in our lovely house.
Agent replied · 10 June 2024
Thank you for your lovely review. Its great to hear your positive experience. Wishing you all the best in your new home.
3/5
TrustpilotDisappointed that they continue to…
Disappointed that they continue to advertise homes as available when they have sold. I understand that as a marketing tool it gets people through the door but when you are looking to buy quickly it's very frustrating. :(
Agent replied · 9 June 2024
We understand your frustration and want to assure you that we don't intentionally advertise homes that have already been sold. We aim to provide accurate and timely information, however a short delay may occur in updating the status of properties on our website/Rightmove following the receipt of reservations. Our Sales Consultants will always be able to provide real-time availability on the homes you may be interested in.
5/5
TrustpilotBarsham Vale, Beccles
From the first time of contacting the sales office at Barsham Vale, Beccles we have found Celia to be a total pleasure to deal with. She always kept us up to date and any query was dealt with efficiently. The site team are very friendly and helpful. We are very happy with our Hopkins home.
Agent replied · 10 June 2024
Thanks for sharing your Hopkins Homes experience.We've passed on your lovely feedback to Celia and the team!
5/5
TrustpilotThe reservation on my chosen property…
The reservation on my chosen property has been trouble free from the beginning. Richard has been exceptionally helpful & nothing is too much trouble for him. This is so necessary when deciding to relocate. We all need someone like Richard to answer any questions & resolve queries. Thank you Richard.Yours. Jillian Griffiths
5/5
TrustpilotWe Have A Beautiful New Hopkins Home!
Thanks to Shaun, we managed to secure our new home at St George's Place and couldn't be happier! He was helpful from start to finish and went above and beyond to get us our perfect home in a brilliant time frame. We're so pleased with our Hopkins home and the support we've received!
5/5
TrustpilotA Sales Consultant with a Difference
I cannot recommend Alison Swain, Sales Consultant at Thurston Park, Thurston, highly enough. Not only was she extremely knowledgeable about the site and the properties, but friendly and efficient throughout the reservation process. I feel confident that Alison will be there throughout the forthcoming Purchase Process to assist and guide.
4/5
TrustpilotOverall good experience
We have had a good experience. Lots of support with the initial purchase of the house. We had some challenges before we moved in, some issues with the house, but the were addressed in a timely fashion. Overall the service from Shaun was very good and we would recommend him to our friends and family.
1/5
TrustpilotPoor build quality - not recommended.
We moved in 2023 into townhouse built by HH according to plan.
5/5
TrustpilotVery happy at Heronsgate
We bought our first home at Heronsgate in autumn last year. There were a few delays due to COVID along the way, but Katherine was very helpful throughout the process.Have no complaints about the build quality of the house and are happy we decided to go with Hopkins Homes.
2/5
TrustpilotHave your home checked before signoff.
Very pleased with the service we have recieved so far. It has all been very courteous and professional. I hope this continues into the aftersales.Update 2023: So after doing various bits of DIY on our home, taking the facade apart I have discovered some atrocious work and standards. McDonalds wrappers and rubbish left under kitchen kickboards. Holes smashed in walls to route wiring. The fitting of doors and windows is truly bodged. This is likely down to the individual contractors that Hopkins use, but is a reflection on Hopkins themselves.
5/5
TrustpilotWoodland Rise Barrow.
Woodland Rise Barrow.John, Alison and Theresa were an absolute pleasure to deal with, they couldn't be any more helpful if they tried, from the beginning of the purchase to moving in day they were all great and helpful and even the aftercare has been great too.
5/5
TrustpilotThanks Hopkins (Heidi Norwich based!)
Absolutely over the moon with the service received from Hopkins Homes in Norwich, Norfolk. Heidi in particular guided me through all the steps, answered all questions I had being a first time buyer and was very efficient! She is an absolute credit to the Hopkins team! Can't recommend enough!
Agent replied · 10 June 2024
Thanks for taking the time to leave a review Oliver. We are thrilled that you have chosen Hopkins Homes for your first home!
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