Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Service
I found Tom and James to be professional and friendly while we were looking for a rental. They helped us understand the process, supported our search, and very clearly explained the next steps. Our queries were answered quickly as well. Thank you!
Genusha · 15 April 2024
Agent replied · 19 June 2024
Hi GenushaSo pleased that Tom and James were both friendly and professional when helping you find a suitable property to rent. I know they will be very grateful for your kind words as we all are for your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotCouldn’t recommend enough
From the start the guys at Beresfords have been very professional and helpful. I went into the experience not knowing anything about being a landlord but they’ve be really proactive, have given me loads of tips and been on hand at all times. Couldn’t recommend enough and thank you for everything you’ve done to help Tessa and Dominique
Lauren · 26 February 2023
Agent replied · 19 June 2024
Hi Lauren,We really appreciate your feedback. So pleased that you found the approach of our lettings team both professional and helpful. It is also great that you felt supported throughout the process and would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotExcellent service
Rob and Charlie at Beresfords lettings upminster branch. I found them to be approachable and very helpful, they went the extra mile to answer the questions I had. I would not hesitate to use these guys again .
Wareing · 12 June 2024
Agent replied · 19 June 2024
Hi WareingI am pleased that you found members of our local lettings team approachable and helpful during your recent dealings and it's great to know that you would not hesitate in using us again. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
Trustpilotsuperior agents amazing…
amazing service as always from the billericay team. i have had the pleasure of them looking after my properties for many years - they are professional and friendly and give a service over and above that offered by other letting agents - thank you to paul, lynn and alice
Deborah · 18 October 2023
Agent replied · 19 June 2024
Hi DeborahThank you for taking the time out to provide your feedback. It's great to read that you have been dealing with our lettings team in Billericay for many years now and have found their approach both friendly and professional on a consistent basis. We are all very grateful for your positive comments and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotThank you so much for the amazing…
Thank you so much for the amazing inspection, the lady who came to check our home was delightful and very kind, she took our water pressure problem into account quickly and even spoke a little to my daughter giving her advice on her new braces since she was in pain. im very pleased with how the inspection went.
Agnieszka · 26 January 2023
Agent replied · 19 June 2024
Hi AgnieszkaI just wanted to say many thanks for your positive feedback and 5-star rating following a recent visit to your property by a member of our lettings team.Steven Bond Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotAwesome Amy!
Amy always provides first class service when carrying out our inspections. Helpful and knowledgeable about all things property related, I would recommend her in a heartbeat.
Charles · 17 December 2024
Agent replied · 25 December 2024
Hi CharlesThanks for your feedback following Amy's recent visit to the property which you rent. I am pleased you found her helpful and knowledgeable and it's great that you would not hesitate in recommending her to others. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotExtremely helpful
Adam, Holly and Hannah have made the process of moving into our next flat so seamless and easy! They have responded to any queries and questions that we have in a very timely manner and I would highly recommend beresfords
Daniel · 26 April 2024
Agent replied · 19 June 2024
Hi DanielThanks for taking time out to provide us with your feedback following your recent dealings with our lettings department in Brentwood. Its great that you found our internal process seamless and easy and that team acted promptly and efficiently to your queries. We all very much appreciate your 5-star rating and the fact that you would highly recommend us to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
Trustpilotvery professional team
Karen and Amy are very professional and gave me an impressive confidence to rent my house with Beresfords. As a Landlord leaving abroad, the must important thing for me is to feel secured that my property is well managed . And I totally feel that with Karen, David and Amy
Agnaldo · 15 September 2023
Agent replied · 19 June 2024
Hi Agnaldo,I really appreciate you taking time out to provide us with your feedback. So pleased to read that Karen and the rest of her lettings team impressed you throughout the process and as one of our landlords you feel reassured that your investment property is in safe hands. Rest assured we will continue to look after you and appreciate the business that you continue to provide to us.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleJust sold my property with you was very satisfied with the service espicially from young oliver very helpful understanding and pleasent young man. And not forgetting Daniel Thank you for your input
Paul · 11 September 2024
Agent replied · 10 November 2024
Hi Paul,
Thank you for your 5 star award for the team at our Colchester office and in particular Oliver and Daniel, your main points of contact. Both are focused on providing the best possible customer care and will appreciate you sharing your experience. I am pleased you were impressed with the service received and hope we can assist you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
TrustpilotCorrine was very professional and made…
Corrine was very professional and made the whole process so easy. I highly recommend using Beresfords.
Linsey · 15 April 2022
Agent replied · 19 June 2024
Hi LinseyThank you for taking the time to post your recent review. I am pleased that you found Corrine professional and it is great that you would recommend Beresfords to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotMet Jay during a property viewing and…
Met Jay during a property viewing and was thoroughly impressed by his professionalism. He patiently answered all our questions and expertly guided us through the rental process. Thanks, Jay, for your exceptional service!
Elizabeth · 13 August 2024
Agent replied · 24 August 2024
Hi ElizabethThanks for your review. I’m pleased Jay impressed when you dealt with him and that he answered all your queries.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotWhy consider any other agent
I had a very awkward tenant who wanted to vacate at short notice without payment - Karen EW was very knowledgeable and ensured that the matter was resolved without having to litigate. Furthermore she went to extraordinary lengths to help me secure a new tenant.Beresfords have acted for me for over ten years and I cant see why i would consider any other agent.
Mr · 30 March 2022
Agent replied · 19 June 2024
Hi Mr PThanks so much for posting your recent review. It is a shame that we all had the experience of dealing with a difficult tenant, but I am pleased that Karen utilised her skills and experience to help you navigate through this difficult situation. Having been a client of ours now for some considerable time, can I put on record our sincere thanks for all the business you have provided to us over that period of time.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotBeresfords are a wonderful Estate Agency
Beresfords are a wonderful Estate Agency to work with. They recently rented out my property and I have been extremely impressed with their service. Lauren especially has been wonderful, keeping in contact with me regularly and providing great advice. She found some new tenants very quickly and her service has been very professional.
Verity · 25 May 2023
Agent replied · 19 June 2024
Hi Verity,Thank you so much for taking time out to provide us with your feedback. I am pleased that you have been impressed with the service provided to you by our local lettings team and it is great that we have found you some quality tenants very quickly. We all very much appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleI have been renting for many years, and have been renting with Beresfords for one year now, and just re-siged my tenancy for another year. I cannot fault the staff at Beresfords Colchester. They are friendly, and super helpful whenever I need to contact them. I would not hesitate to recommend them to others and they would be my first choice should I need to look for another property in the future.
Samantha · 27 August 2020
Agent replied · 26 August 2024
Hi Samantha
I just wanted to thank you for leaving a review. I’m pleased that you have been happy with the service provided by our lettings team in Colchester and I know they will be very grateful for your 5 star rating.
Steven Bond
Managing Director - Residential Lettings Division
★★★★★ 5/5
TrustpilotA most professional and friendly…
A most professional and friendly service by Debby and her team.
Peter · 29 October 2022
Agent replied · 19 June 2024
Hi PeterMany thanks for taking the time to leave your review. I am glad you found our lettings team at Braintree to be professional and friendly in their service to you, and I know they will all be very grateful for your kind words.Steven Bond - Managing DirectorResidential Lettings
★★★★★ 5/5
Trustpilot100% recommended
Beresford have been a fantastic agency to deal with. Excellent communication from enquiry, to house view and liaising with landlords, I can't fault them. I would definitely recommend! Thank you team
Kimberley · 6 September 2024
Agent replied · 28 October 2024
Hi KimberleyThank you so much for your kind words. I’m so pleased you have been impressed with the service provided by our lettings team and it’s great that you would recommend us to others. We are all very grateful for your kind words and 5* rating.Steven Bond Managing DirectorResidential Lettings
★★★★★ 5/5
TrustpilotProfessional agency
Professional agency, very helpful for any issues or concerns . Lynne has so kind for her responding and supportive during my tenancy years with Beresfords.
Ahmed · 5 December 2024
Agent replied · 25 December 2024
Hi AhmedI am pleased that you had a positive experience when dealing with your local lettings team and that Lynn in particular was both supportive and responsive during your tenancy.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleVery helpful abd friendly staff!
Zaina · 8 August 2025
Agent replied · 11 October 2026
Hi Zaina
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
TrustpilotLauren has been really friendly and…
Lauren has been really friendly and helpful!
Ashley · 13 February 2023
Agent replied · 19 June 2024
Hi AshleyThank you for posting your recent review. I am sure Lauren will be very grateful for your kind words. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotKnowledgeable and Professional
High recommend Estate Agents.
Georgi · 17 May 2023
Agent replied · 19 June 2024
Hi Georgi,Thank you for posting your recent review. Its great that you would recommend us to others and we all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotIt was good experience with Beresfords
I received excellent service from Beresfords team especially Tom and Abby ,keep going.
Rijesh · 1 June 2022
Agent replied · 19 June 2024
Hi RijeshThanks so much for posting your review. I was pleased to read that you were happy with the service provided by our lettings team in Chelmsford, especially Tom and Abby. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleOur sales representative Maria Keen was amazing. Thankyou!!!PositiveResponsiveness, Quality, Professionalism, Value
Robin · 27 August 2022
Agent replied · 26 August 2024
Hi Robin,
Many thanks for your 5 star award for Maria who is based at our office in Colchester. Maria works hard to provide the best possible customer service and will really appreciate you sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleI have recently dealt with Beresfords…
we was up against it for time looking to rent a property and Beresfords got us through referencing in less than 24hours and got us moved in within 2 days!!
I cannot thank them enough for there amazing support and help!
We are very happy in our new home!
Highly Recommend Beresfords! :)
Amy · 27 August 2022
Agent replied · 26 August 2024
Hi Amy
I really appreciate you taking the time to post your recent review. It was pleasing to read that we managed to progress your application through referencing very quickly and that you were able to move in within just a few days. I know that the landlord was also pleasantly surprised at just how quick we were able to get things done without compromising our referencing process in any way. It is great that you felt supported throughout and you are very happy in your new home.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotAs a tenant and needing to find a…
As a tenant and needing to find a property ASAP, I was so happy with the level of service, care and professionalism shown by the team. I also appreciated that Adam contacted me regarding a property that was about to come onto the market, and had me in mind,as it met my requirements. Excellent service. Thank you so much.
Susan · 16 July 2022
Agent replied · 19 June 2024
Hi SusanThanks for your feedback following your recent dealings with our lettings team at Brentwood. I am pleased that they updated you promptly when a suitable property became available and that overall you were impressed with the general level of service provided. We are all very grateful for your kind words.Steven Bond - Managing DirectorResidential Lettings
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