Trusted Agent profile · Colchester
Verified
★★★★★
154 reviews across 2 platforms
1 Montrose House, Eld Lane, Colchester, CO1 1LS
Part of Belvoir, see every office.
Belvoir's office in Colchester, at 1 Montrose House, is rated 4.4 out of 5 across 154 reviews on two platforms, including 132 Google reviews rated 4.5.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
allAgents"Fantastic experience for..."
I haven’t rented on my own for sometime and the team at Belvoir were fantastic in offering me quick solutions and processing my rental documents quickly and efficiently. I wanted to be in as quick as possible and they delivered. The flat was cleaned and ready to go! They also offered to assist with furniture collection if I needed it. Couldn’t of wished for a better experience, thank you. I would highly recommend their services.
5/5
GoogleYet again, a very positive, speedy response. Thank you Belvoir, in particular Lewis.
5/5
GoogleThey are the best. Thanks for everything🥰💕 …
Thank you so much Swetha.
5/5
allAgents"Belvoir have rented and..."
Belvoir have rented and managed my property for nearly 10 years. I have always found Belvoir, but in particular, Julie Davis to be professional, efficient and very helpful. I would not consider using another agency. Having read the recent review (May 2017) I am compelled to add my own. All of my dealings with Belvoir have been first rate. I have high standards and as a conscientious Landlord I want to ensure that my property is well managed and maintained. Whenever my property becomes vacant there are often several interested tenants. However, Julie always manages to apply her filter to find the most suitable and reliable tenants for me in not time at all. The tenant finding service is excellent. Throughout the last 10 years, I have continued to improve my property, updating the boiler, installing a new kitchen etc. I have relied on Julie to recommend suitable tradesman and at times, Julie has helped to coordinate the trades. Again I can only say that my experience has been faultless. On Julie's recommendation, I had the windows mended rather than replacing them, which saved me a considerable amount of money. They look good as new. Julie has also rented my property and my experience of Julie as a tenant are in complete contrast to the reviewer who posted the review in May 2017. I never experienced any problems with payment of rent, my property was handed back in good condition. It was clean and immediately ready for occupation by the new tenant. In particular, I would like me mention the great care that Julie took in tending the garden.
5/5
GoogleMichelle at Belvoir has be very helpful and professional from start to finish with getting me and my family our first family home. Would highly recommend ☺️
We are so happy to hear! Wishing you the best!
3/5
GoogleI feel like the viewing could have been organised a bit better. Management were very quick to respond though
5/5
GoogleI am really grateful for them because kindly been working hard to processing my application , Big thanks for them
5/5
allAgentsGreat advice given, Darren is
Great advice given, Darren is very knowledgeable about the Colchester rental market and goes through all the options fully. Provides a friendly service.
5/5
allAgents"Great advice given, Darren is ..."
Great advice given, Darren is very knowledgeable about the Colchester rental market and goes through all the options fully. Provides a friendly service.
1/5
allAgents"Would definitely NOT..."
Would definitely NOT recommend Belvoir to anyone...ever! I was a tenant with them for just over a year and completely agree with all the bad reviews on here. Very very rude staff, always unhelpful and speak down to you. Constant inspections from, again, rude employees. Constant condesending letters and accusations, hidden charges. When we gave our notice to move out we kept having people turn up at the door to view the place, arranged by belvoir but without our consent and without even informing us...not what you want to wake up to when youre hungover and enjoying your lay in first thing on a sunday morning! Poor communication and take agggggggeess to reply to you, if they ever do. Very unprofessional in every way. Accused us of loads of damages and cleaning when we moved out, and provided poor quality, blurry, edited images when we asked for proof...and extortionate charges for the most ridiculous things. i.e. £180 to clean dust off of window sills?! finger prints on the light switches?! Impossible to get your deposit back from! Oh and whenever you do need work done they'll send complete cowboys who have no idea what theyre doing and expect you to let them in your house unsupervised! Frankly the worst agents ever and I will never use again.
5/5
GoogleMe, my husband and daughter recently moved from our old rented place into our new one, we couldn’t be more happy with how Tia helped us with the whole process, she made everything so easy and run as smoothly as possible.
5/5
GoogleBelvoir has been very attentive too all my request. I have been with them for a number of years and been satisfied with their service.
Thank you, Gillian, for taking the time to give us such lovely feedback, it means a lot to us and especially, in this case, Layla. Thank you again.
5/5
allAgentsThe Colchester Belvoir team
The Colchester Belvoir team pay attention to detail while remaining pragmatic, meaning that the tenant has a good experience and the landlords interests and property are protected. Professional and friendly staff.
5/5
GoogleMoved us in during the Christmas shutdown period and was very accomodating to our needs. They got onto issues quickly.
Thank you Venieii. We are happy that we had managed to move you in time.
5/5
GoogleThe Belvoir team was exceptional. Helped us find the perfect fit for our needs. Thank you, team, for all your help. Highly recommended.
Thank you, Gevangee, for taking the time to give us some feedback. It is hugely appreciated and we hope you thoroughly enjoy your time at the property.
1/5
allAgents"Appalling. I rented my house..."
Appalling. I rented my house out through Belvoir on a Belvoir contract. The tenant was the owner of the franchise, Julie Davis. I thought I was in safe hands and never for a moment imagined I would have any problems however Julie Davis does not pay her own rent. How can she legally be allowed to own and manage the lettings agency and yet breach her own contract and not to pay her rent? Disgusted.
5/5
Googlebest estate agents in colchster they very helpful and good service I will recommend thanks for all staff’s
Thank you Hakan. We are pleased that you are happy with our service.
5/5
GoogleI found Elana and Belvoir very helpful. They spent the time to listen and give useful information to make informed decisions. My thanks to the team.PositiveProfessionalism
We are so happy to hear! Wishing you the best!
5/5
GoogleVery good staff and polite and very helpful.. the person who helped me during my home is Samantha Reynolds. Really good experience from her and brilliant customer experience
5/5
GoogleThis agency is very useful for getting house rent.They do everything for the clients with great care.Their behavior is extraordinary.I really appreciate them.I gave them 5 stars.
5/5
Google5 stars for Nathan! Polite, Friendly and very Attentive - Highly recommend
Thank you for this fantastic feedback for Nathan, we much appreciate you taking the time to let us know.
5/5
GoogleSimply the best of the best. I have been delighted with the high standards shown by the staff and management in ensuring my property is well maintained and with delightful tenants thank you
Hi Lesley Thank you for taking the time to write this review. It is very much appreciated. Kind regards Julie
5/5
GoogleI'm a landlord and have used Belvoir to manage my property for 17 years. I had used other companies before but once I went to Belvoir I stayed with them. They're reliable, professional and reasonably priced. They sort everything out that needs to be done meaning I can just be idle. Recommended.
5/5
GoogleIt's good to deal with people who are close to the local market, and are dedicated to rentals only. So far, all promises have been kept, or expectations managed appropriately. Good work.
Hi Robin We value feedback and it is so good to read we are delivering on what we say we do. Thank you for taking the time to leave a review. Kind regards Julie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Colchester office has 154 reviews across two platforms: 132 on Google, 22 on allAgents.
Belvoir Colchester is rated 4.4 out of 5 across all 154 reviews, and 4.5 out of 5 on Google from 132 reviews.
Belvoir Colchester, 1 Montrose House, Eld Lane, Colchester, CO1 1LS.
