Trusted Agent profile · Colchester
★★★★★
281 reviews across 2 platforms
113 High Street, Colchester, CO1 1TB, CO1 1TB
Abbotts's office in Colchester, at 113 High Street, is rated 3.3 out of 5 across 281 reviews on two platforms, including 147 Google reviews rated 4.2.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
1/5
GoogleAbysmal service from start to failure from the sales department. Need to award 1star to post!
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
TrustpilotI was selling a relative's property in…
I was selling a relative's property in hunstanton and had 3 similar valuations but went with ABBOTTS as it was such a good deal.start to finish was only 2 months and the service from the hunstanton team was outstanding. They worked very hard and I am very grateful to them.Well done ABBOTTS. Cheryl Gregg.
5/5
GoogleVery professional people and always responsive and supportive.PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleVery professional people and always responsive and supportive.PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
TrustpilotI have a good experience
I have a good experience, even if I am not in the UK, Christopher Fulcher, he provides professional assistance and completes all leasing processes without any problem. I am very happy to have him to complete a house in the UK for the first time.
2/5
TrustpilotNegative experience
My property was completely run down at the end of the tenancy. Abbotts is siding with the Tennant. I will not use them again.
5/5
GoogleI found the service provided to me by Daniel Dale excellent - Polite, efficient and comprehensively helpful.
Thank you Tony for your 5* review. It is great to see that you found Daniel to be polite, efficient and comprehensively helpful. Best wishes Emma
1/5
TrustpilotUnprofessional service
In the 3/4 days of calling, they only managed to answer their phone once (called on 3 different numbers) and didn’t respond to any emails. Kind of glad the flat I wanted to rent is let agreed now cause they won’t waste any more of my time.
5/5
TrustpilotAbbotts is a very professional company
Abbotts is a very professional company. Their knowledge of the law is exceptional. My main dealings were with Pat Case and Jack Bidwell who were very supportive and helpful. I would have no hesitation in recommending Abbots to anyone to sell their home.
5/5
GoogleVery responsive and so helpful. Genuinely professional staff.
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
1/5
TrustpilotConstant issues
When you have a serious issue and have no water for 2 days after being out of the property for 6 weeks now. Nobody can wash especially an 18month old child and adults after being at work all day
5/5
TrustpilotExcellent company to use
Excellent company to use , very proficient and extremely helpful, couldn’t do enough to help me After such a good service I’m now selling my mothers house through them too .Great communication between them and the solicitors Highly recommend. By me Jonathan warnes
5/5
GoogleI was quite nervous about renting out my property for the first time whilst I was overseas. However, the lettings team at Abbotts managed my property above my expectations. The tenants had a few teething problems to start with and these were sorted out quickly and efficiently. Highly recommend...
1/5
GoogleUnprofessional and poor management of property.NegativeResponsiveness, Quality, Professionalism, Value
Hi Abdullah, Please contact us via review@countrywide.co.uk so that we can look into this matter for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleI went in for details on the service offered to Landlords. I have to say the service was excellent. I was greeted by a very polite young lady then introduced to her Manager who was very professional and knowledgable. I will be moving my portfolio over to Abbotts.
5/5
TrustpilotReally appreciated all the help Zita…
Really appreciated all the help Zita provided my husband and I on renting our apartment. She was always prompt on responding to any questions we had. Love her personality and how kind she is!
1/5
TrustpilotNever try to book a viewing with Abbott…
Never try to book a viewing with Abbott Mildenhall, horrible service. Wait for weeks and every time coming back with the excuse, we are fully booked.
5/5
GoogleI have recently let my first property through the expert guidance of the staff at Abbotts Lettings in Colchester. The team were extremely helpful and knowledgeable, so with thanks to them my property is now occupied with some great tenants! Great job, and thank you.
5/5
TrustpilotFound them very helpful with find me a…
Found them very helpful with find me a property to rent I would like to thank kerry and niki
5/5
GoogleHave just finished using abbotts lettings for the rental and management of my property and i must say they have surpassed themselves, i do not usually bother with google reviews but the service has been second to none, will definitely use Abbotts again.
1/5
TrustpilotTerrible Recruitment process
Terrible Recruitment process! Terrible HR management! Terrible Payroll service! I am being over generous giving one star just because I am not allowed to give zero! They don't deserve your time, money, dedication or whatever! SKIP!
1/5
Trustpilotdo not give them your email address
do not give them your email address. they'll never stop sending you spam.
5/5
Googlei want too thank lyndsey and her team for finding me the perfect flat they were very helpful and i would recommend them any time it was a easy transaction and they new all the answers too my questions 5*
1/5
Trustpilotunhelpful and greedy spring to mind
unhelpful and greedy spring to mind, sent their repairman round who must have watched too much 80's porno with plumbers and lonely housewife , as he tried it on with my wife!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts's Colchester office has 281 reviews across two platforms: 147 on Google, 134 on Trustpilot (across the whole business).
Abbotts Colchester is rated 3.3 out of 5 across all 281 reviews, and 4.2 out of 5 on Google from 147 reviews.
Abbotts Colchester, 113 High Street, Colchester, CO1 1TB, CO1 1TB.
