Abbotts Colchester reviews

★★★★★ 5/5

Google

Having used other letting agents in the past and being left disappointed, I used Google reviews this time and decided to try Abbotts Colchester. Not only were they more reasonably priced than other agents, but their service was exceptional. Every part of the experience was so well handled right up to the point of the new tenant moving into my property. There were regular updates, help with issues I had relating to my exiting tenant and I really felt they wanted to find the best tenant for me - which they did! I have already recommended them to friends with rental properties and I will certainly be using them next time I need to re-let.PositiveResponsiveness, Quality, Professionalism, Value

Lucy · 25 October 2021

★★★★★ 1/5

Trustpilot

Abbotts Mildenhall Lettings absolutely…

Abbotts Mildenhall Lettings absolutely dire, they stretch the truth, communication not even 1 star, we have been landlords over 20 years thought we would give the youbg new staff anotther chance, awful expereince. This write up does not refer to Zac on the sales side, he is very switched on.

Derfek · 4 September 2026

★★★★★ 5/5

Google

Chloe has been absolutely amazing with helping me and my partner rent our first property. I highly recommend using Abbotts for rental properties

Ellie · 1 June 2025

★★★★★ 5/5

Google

I cannot thanks Jason and Michael enough for helping me with my sale and move. Without them I don’t know what I would have done! I’m so glad I went with abbots, they had my back from start-finish. Thankyou again x

Natalie · 24 September 2024

★★★★★ 5/5

Google

I contacted Abbots about viewing a property and spoke with Nadia, who was really helpfull and supportive without being pushy or intrusive, offered all the services and advice we needed, and made looking for a new home less daunting.

Karen · 17 March 2026

★★★★★ 5/5

Google

Michael Christodoulou paid as a visit to value our house 🏡 as we have just made a few renovations and we wanted to know what impact these had on the value of the house. We were pleased to know that the advise we received from Michael met our expectations.

Giuliana · 16 December 2025

★★★★★ 5/5

Google

Amazing estate agents .. really helpful .. always responsive .. never had a problem .. Iv been with them the past 2 years and I’m sad to leave them as moving to a bigger property with different agents .. but would highly recommend Abbott’s .. little tip... ask to speak with RICK.. he’s the best employee there ! Really nice guy! Very professional easy to talk to and he dealt with everything I needed to be sorted with excellence! :)PositiveResponsiveness, Quality, Professionalism, Value

Dominique · 25 October 2020

★★★★★ 3/5

Google

Have spent the last 8 days trying to reserve a new build plot that is being advertised with Abbotts. Everything we were asked to do was done either the same day or within 12 hours of being requested. We were financially qualified within 24 hours and ready to reserve. We chased and chased and chased to no avail. We didn't anticipate having to chase Abbotts for a week to reserve the requested plot only to then throw in the towel because a complete lack of faith in the new home site they are representing. We were continuously told the new home site hadn't got back to them, fair enough.... however the nail in the coffin was on the 08th day from initial enquiry when I had a call to say "Are you still interested because if not we have someone else who wants to reserve it"..... Hang on, haven't I been the one chasing you for reservation for over a week!? Then because I've been sent an email and not responded within 4 hours I'm being told to hurry up! All I will say is if they do have someone wanting the plot they are more than welcome to it and wish them all the very best in reserving it, perhaps this time it will go through quicker than a week!! Reserved a plot today with another developer whereby the property was viewed and reserved within 4 hours as we expected it would have been with Abbotts. I won't leave an unfair review and have therefore left 3 stars as Spencer was a nice chap, gave time to explain things when asked and seemed professional. Have knocked 2 stars off for the complete run around over the last week, lack of organisation including being sent a reservation form with one price only to then have to sign the same form with a higher price, and also the final phone call received advising someone else wanted the plot when we had been chasing a week to reserve and still were at the time of the call! Makes me wonder if they had a preferred application, perhaps from someone without a chain and wanted to push on with them instead, who knows!?

Rhys · 25 October 2020

★★★★★ 5/5

Google

I can't recommend Abbotts Colchester enough! They are an incredibly professional and friendly team and I could not have purchased my home without the help of Spencer and Max. Spencer went above and beyond to ensure we could move into our first home before Christmas. He communicated with me every step of the way and that made me feel at ease. If you're looking to purchase/sell your home, these guys have been incredible! Thank you all again for everything you've done for me!

Islay · 25 October 2020

★★★★★ 1/5

Trustpilot

Money loss and poor professionalism

My experience with Abbotts Rental Agency was incredibly frustrating and disappointing. Not only did they fail to return our advance rent payment in a timely manner after vacating the home, but they also didn't support us in claiming it back from the landlady, resulting in a loss of our money. Additionally, they neglected to back up the deposit properly and unjustly deducted exorbitant amounts, citing unnecessary expenses such as £710 for cleaning and double payment for tap replacement. This lack of transparency and fair treatment is unacceptable, highlighting Abbotts Rental Agency's disregard for their customers' rights and financial well-being.

Anaz · 3 April 2024

★★★★★ 5/5

Google

Spencer and Luke worked wonders with the sale of my property, I had been on the market with another agent for several months with very little interest and was getting very disheartened with the whole property thing, Luke made me feel very valued when he came to see me and Spencer found me a buyer and kept me updated at every stage of the sale, I cannot thank both of them enough.PositiveResponsiveness, Professionalism, Value

Jo · 25 October 2021

★★★★★ 5/5

Google

After having a previous bad experience with an agency the idea of moving was stressful. However, Sheridan at Abbott’s, from the first phone call was reassuring, helpful and professional and made our move a lot more relaxing. Both Sheridan and Rick were responsive throughout the process and we are so thankful for all their help. Sheridan is such an asset to Abbott’s and she really put us first, so thank you.PositiveResponsiveness, Quality, Professionalism, Value

Maisy · 25 October 2021

★★★★★ 5/5

Google

Letting Staff were very friendly - from walking into the office to viewing especially Chloe, really generous with time, and willing to go above and beyond to secure property. Would definitely recommend them!

Matthew · 5 November 2024

★★★★★ 5/5

Google

I can't recommend Abbotts Colchester enough! They are an incredibly professional and friendly team and I could not have purchased my home without the help of Spencer and Max. Spencer went above and beyond to ensure we could move into our first home before Christmas. He communicated with me every step of the way and that made me feel at ease. If you're looking to purchase/sell your home, these guys have been incredible! Thank you all again for everything you've done for me!

Islay · 13 December 2019

★★★★★ 1/5

Trustpilot

The Mildenhall branch I had rented my…

The Mildenhall branch I had rented my property thru for years lost or mislaid a contract for a period that I had to pay the Council Tax of some £400 for when it should have been the tenant they were paid the management fee for the period in question but even after calls to them over the months they have not paid me back it is appalling DO NOT USE THEM

Clive · 5 February 2026

★★★★★ 5/5

Google

Chloe is fantastic, I was super nervous and anxious but she did a great job. Thank you 😊 …

Thais · 22 April 2025

★★★★★ 5/5

Google

We found Mike to be exemplary in his professionalism, advice, preparation and understanding of not just the logistics but the emotional aspects of choosing to move house. A star for Mike!

Anthony · 3 April 2026

★★★★★ 5/5

Google

I have been very nervous and stressed looking for a new place to call home. Dritan and Nathaniel, the lettings team, have been absolutely fantastic in reassuring me and helped me to acheive my goal and they have kept me updated throughout. I couldnt have asked for a better place to let with. Thank you both!

Amy · 1 August 2025

★★★★★ 5/5

Google

Just used Anthony Pembroke Abbots Colchester to move into a rental property. Moving to a different city is normally a rough experience, but Anthony made it a quick and smooth experience by being a total professional. Highly recommend and would use again

Adam · 27 February 2024

★★★★★ 5/5

Google

Couldn’t recommend Abbots enough! The whole team is great at what they do ensuring you feel at ease throughout the whole process. Rhys Smith helped me find my perfect first home and made everything go through efficiently and effective I honestly can’t thank him enough highly recommend!!

Carla · 25 October 2023

★★★★★ 5/5

Google

Chloe was very attentive to my request and did all she could to get me my desired house. Thank you so much Chloe

Damilola · 21 December 2024

★★★★★ 1/5

Google

I leave on 218 Harwich road 3 year ,was very old house, i let this house with Abbotts Property from Colchester, Manager from theare check with me this hoise before i leave and say everythig is the same how was before and hi does t see any …

Ionel · 17 September 2025

★★★★★ 1/5

Google

Very poor I have left numerous messages no body will answer phone I sold my flat they are nearly 3 months ago for the estate agents saying phone me last week too say my solicitor has not got my paperwork but another solicitor has received it e mail proof an absolute joke

John · 24 July 2025

★★★★★ 5/5

Google

Georgia and Anthony were incredibly helpful and made our move very easy. They were friendly, accommodating and were in constant contact to keep us up to date! Wouldn’t hesitate to recommend them to anyone!

Hollie · 27 May 2024