Every review we hold for the Cockfosters office, from every platform, shown as written. First names only.
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5/5
GoogleRomesh
I would like to personally thank you for your personal guidance and professional advice during the recent purchase of a property. I had heard about your Rent Guarantee Scheme and how it helps landlords with their cash flow and peace of mind, but was initially apprehensive.
I neednβt have been, especially when working the Central Housing Group who were extremely helpful. I now have a property that is rented out through yourselves with a regular rent being paid on time every month and do not have to worry about chasing tenants or checking on the property. You and your team do this all for us.
In addition, should the property ever be empty, I do not lose out on income as this is still paid to us by the Central Housing Group! All in all an excellent service and one I would recommend to any Landlord looking to maximise their return on investment and enjoy a hassle and worry free property rental. Thanks once again.
Mc Β· 1 August 2015
Agent replied Β· 24 August 2024
Thank you for your custom and your loyalty.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
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5/5
GoogleI am extremely satisfied with Cental Housing group. Been with them for the past 2 years and just happy to renew for another 2 years.Very proffesional and outstanding service, positive experience and hassle free. My property has been fully managed and rent has been paid as we agreed on time.I would highly reccomend them. 5 star
Mariya Β· 13 April 2025
Agent replied Β· 12 January 2025
Thank you for your fantastic feedback Mariya.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
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5/5
GoogleJust renewed my contract again with Central Housing Group for my flat, they have really surpassed all my expectations as a letting agent. Central Housing has had my flat since 2005 and I really cannot recommend them highly enough. Everything they do is professional and has made letting my flat not only fruitful financially but enjoyable as well! I have now promised them another flat I own as they are so much better than any other letting agent i have used, by a mile!
Dinesh Β· 13 July 2025
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5/5
GoogleI am a retired property developer and Civil Servant now living abroad. I have been working with Central Housing for well over 15 years and I now have my entire portfolio with them.
The staff are exceptional in their efficiency, courtesy and their expertise in all maters associated with the management of my properties ranging from finding tenants, dealing with management problems and taking intelligent, responsible action for all housing-related matters in my absence. They go over and above their job remit to assist.
Many agents will deploy expensive remedial works, not visit your property regularly, pass on petty and negligent tenant-related issues without site visits and will leave you in messy legal situations when they have failed to act accordingly on your behalf. This is not so with Central Housing. They treat every small detail of their management with exceptional care and consideration on behalf of the landlord, treating your property as if it is actually their personal problem ππ½
Central Housing can be thoroughly recommended. The service they provide is over and above the quality that has been provided by all other agents that I have used in my 30 years or renting out property now.
I only wish that I had found them sooner.
Rajendrakumar Β· 13 July 2025
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5/5
GoogleI am not a professional landlord and have found Central Housing straight forward to deal with and have always been happy to help and give advice if I need it. I found that they work with you if there are any issues and over the many years I have been with Central Housing (well over 20 years) I know I can trust them. I would strongly recommend them.
Mark Β· 13 October 2025
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5/5
GoogleAfter 10yrs CHG are still providing an exceptional service in managing my properties. The staff are all well informed, professional and polite. They provide a hassle free experience. Credit to Directors for maintaining this high level of standards. I would have no hesitation in recommending CHG to any existing or new landlords
Helen Β· 13 April 2025
Agent replied Β· 25 October 2024
Thank you, Im so pleased that you are able to enjoy the full range of services that we provide on our Guaranteed Rent Scheme for landlords in London:-
No loss of rental income. Just guaranteed fixed monthly rent for up to 5 years; β¦ More
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4/5
GoogleUpdate: I have now got my property returned to me.. and its in good condition. Although we had some issues over the past couple years to get property back (mainly due to government and local authorities incompetence to be fair).. over the 10 years of management.. im pretty happy witg CHG
Paul Β· 13 April 2025
Agent replied Β· 25 October 2024
Thank you for taking the time to amend your original, less than favourable Trustpilot review, with a more positive review more reflective of our services.
We are most grateful to you for acknowledging that the lengthy delay in returning your property to you, following the end of our agreement, was not our responsibility but was primarily due to our Local Authority clientβs inability to source alternative, suitable & affordable accommodation for your tenants.
Our relationship with our landlords, such as yourself, are of utmost importance to us and we are therefore disappointed and sorry that you initially felt it necessary to write a less than favourable review of our service, in relation to the delayed hand back of your property.
I would like to take this opportunity to thank you for your longstanding and much valued custom and for the positive working relationship that we enjoyed during the last 7 plus years that we let and managed your property.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
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5/5
GoogleJo, Alex and the team have looked after our family for nearly two decades now. We've had brilliant, hassle free experience.
I would recommend Central Housing without hesitation .
Pretesh Β· 27 April 2025
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5/5
GoogleCentral housing always looked after us, through the good times and even more especially through the bad times. As remote landlords we needed a service that suited us, and Joanna and the team supported us throughout the tennancy.PositiveResponsiveness, Quality, Professionalism, Value
Anth Β· 25 August 2022
Agent replied Β· 12 January 2025
Thank you so much for your kind words. We truly appreciate you taking the time to review our service and our guaranteed rent scheme.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
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5/5
GoogleI introduced Romesh to my Dad who needed advice about his current situation with a sitting tenant. He gave my Dad sound advice and put him in touch with people that could help him. Romesh knows his industry. Romesh will eventually gain a new Landlord in my Dad and I wouldn't hesitate recommending him to others.
Image Β· 26 September 2016
Agent replied Β· 24 August 2024
Thank you so much for your review of our guaranteed rent scheme for landlords.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
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5/5
GoogleI have been recommending Romesh from Central Housing Group for over 5 years now, and I have had nothing but positive feedback. The company offer a very professional service, which is very trustworthy and respectful to both landlords and tenants alike. I am very happy to continue recommending Central Housing Group to all my contacts.
MEL Β· 26 September 2016
Agent replied Β· 25 October 2024
Thank you for recommending us to landlords who are looking to rent their property to a council or who are looking for guaranteed rent.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
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4.8/5
View Agents LandlordGreat hassle free service
I have a rental property with Central Housing for well over a decade now and am going to stay with them for the foreseeable future as it's the most hassle free and peace of mind way to rent the property.
There is a fantastic team in the background, managing the property and looking after the condition of the property, and they have their own contractors whom they use for all aspects of repairs needed which are generally more cost effective than going private.
Whilst the rent received may be a little below market rates, once you have saved your monthly agents commission, the cost of having the property sitting empty at odd periods and all the other time and effort spent on preparing new tenancies, check-ins, check-outs etc. it's quite simply a no-brainer.
Well done Romesh, Jo, Maria and all for providing a great hassle free rental service.
Parag Β· 20 October 2020
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5/5
GoogleBeen with them for last 8 years and just renewed my agreement for another 2 years. They have been excellent.
Vee Β· 22 July 2026
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5/5
GoogleJust want to say thank you Romesh and Katherine for your professional advise on lettings.
Jay Β· 13 April 2024
Agent replied Β· 13 April 2026
Thank you Jay, we are happy to guide you through the process of letting your property to the council. With over 24 years in the industry we consider ourselves experts on guaranteed rent! β¦ More
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5/5
GoogleI have had occasion to deal with Romesh in the past, on behalf of my client, and he was always extremely helpful. However, on this occasion, I dealt with him directly and I was amazed at the level of service he offered. He went over and above the call of duty to deal with the issue at hand. I was honestly quite stunned at his selflessness. It was a breath of fresh air. Romesh isa rare breed and I am very grateful to him.
Helen-Linda Β· 27 June 2020
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5/5
GoogleCentral housing has been managing my B2L for couple years now and I have only good things to say about them.
After having many issues with the previous management company I was lucky to meet Romesh. He helped me in every aspect from preparing the flat for rental, finding contractors to do the work, etc..
Being a remote landlord was challenging but not anymore so thanks again for the great service.PositiveResponsiveness, Quality, Professionalism, Value
Ugur Β· 25 August 2021
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5/5
GoogleI have used Central Housing Group for two years now. From the initial meeting to now they have proved to be an excellent professional and efficient company. Rent is paid monthly on time no hassle with tenants no sleepness nights, all problems are solved by your assigned property manager. In my case Elena. She is professional understanding and very good at her job. It really is a no brainer use CHG and your life will be so much easier.
Valerie Β· 26 September 2019
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5/5
GoogleCentral Housing Group have managed my flat in Enfield for over 15 years now and I cannot praise them highly enough. The rent is paid on time every month. Issues are dealt with quickly. Their staff are superb. The annual management fee is lower than other agents would charge. As a result, I now live in a different country and know that my flat is being professionally managed and safe in their hands. Thank you Romesh and team.
Ian Β· 26 September 2019
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5/5
GoogleWe have let our flat through central housing for 5+ years and genuinely could not fault them. They manage our property with very little involvement from us. We couldn't recommend them highly enough.
Lewis Β· 29 April 2025
Agent replied Β· 3 June 2025
Thank you for taking time out to leave a review of our guaranteed rent scheme for landlords & for your recommendation.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
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5/5
GoogleWonderful experience, very pleasant staff, and excellent communication. Hope to use the property in the near future. Katherine, who was the main person to assist us is a truly amazing absolute π― service. β¦
Anna Β· 13 April 2025
Agent replied Β· 24 August 2024
Thank you for taking the time to leave your review of our guaranteed rent scheme for landlords.
I will make sure to pass your kinds words to Katherine. β¦ More
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5/5
GoogleI contacted CHG Ltd to make preliminary enquiries about letting my property through an agent. I was given a lot of good advice and Romesh answered all my queries. I have only good things to say about CHG Ltd as Romesh is very dedicated, knowledgeable and professional from the start. He had provided a great service, support and guidance throughout the process. The whole experience of letting my property through CHG Ltd was hassle free and I would definitely recommend this agent to my friends.
Taweedabi Β· 31 July 2017
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5/5
GoogleI have been using Central Housing Group to let out my properties for well over 10 years. As a Landlord you do receive slightly less rent than what is considered to be the full market rental value of your property, BUT Rom and his team have provided me with a fully comprehensive and professional service that has taken all of the stress out of managing property / dealing with tenants, allowing me to get on with my day time job.
The services provided includes all of the legal and regulatory requirements, as well as doing inspections and responding to all repair and maintenance issues.
As a landlord you have to factor in ongoing costs eg maintenance / repairs. In my experience, the team of contractors at Rom's disposal have always been able to provide quick, efficient and cost effective works, whilst they have arranged all of the access requirements too. CHG still gives you the choice should you want to use your own contractor.
If you have a property that you want to rent out, and still want to enjoy any spare time that you may have, then I would thoroughly recommend CHG and the services that they provide.
Mins Β· 31 July 2017
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5/5
View Agents LandlordCentral Housing Group is a fantastic company run by professionals.
I met Romesh, the co-founder of Central Housing Group over 12 ago when I first decided to rent my property. From the day we surveyed the house, I knew my property would be in good hands.
I have been using the Central Housing Group for over 12 years now and the service that I have received is amazing and consistently professional. My property has been kept in excellent condition and I frequently receive updates and photos of the property. When repairs are needed, Central Housing would get in touch promptly and provide advice on how to move forward and offer their trusted maintenance contacts. So far, most of the people I have used have done an excellent job and the work has been very cost effective and payments from the Group is always prompt. Every couple of years the property is redecorated and is maintained to a high standard.
Throughout the years I have also frequently been in contact with Joanna, who continues to deliver prompt feedback with all of the necessary details if a problem ever arises.
Overall, the Central Housing Group is an excellent company that not only takes care the basic needs of their customers, but ensures a high-level of service! I would highly recommend them. Gerard
Gerard Β· 28 February 2017
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5/5
View AgentsCentral Housing Group provide superb professional service
Central Housing Group have managed my flat in Enfield for over 15 years now and I cannot praise them highly enough. The rent is paid on time every month. Issues are dealt with quickly. Their staff are superb. The annual management fee is lower than other agents would charge. As a result, I now live in a different country and know that my flat is being professionally managed and safe in their hands. Thank you Romesh and team.
Ian Β· 5 December 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.