Every review we hold for the Cockfosters office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have a rental property with Central Housing for well over a decade now and am going to stay with them for the foreseeable future as it's the most hassle free and peace of mind way to rent the property and have it fully managed.
There is a fantastic team in the background, managing the property and looking after the condition of the property, and they have their own contractors whom they use for all aspects of repairs needed which are generally more cost effective than going private.
All the worry of when landlord certificates or EICR's are needed etc are taken away as the team at Central Housing are on top of it.
Whilst the rent received may be a little below market rates, once you have saved your monthly agents commission, the cost of having the property sitting empty at odd periods and all the other time and effort spent on preparing new tenancies, check-ins, check-outs etc. it's quite simply a no-brainer.
Thanks and well-done Romesh, Jo, Maria and all for providing a great hassle-free letting service.
Parag · 13 April 2025
Agent replied · 24 August 2024
Thank you so much Parag.
It is always lovely to receive such wonderful feedback from our longstanding landlords.
As you say, the rent is a little below market rates but the peace of mind you get in return is priceless!
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleThe Team over at Central Housing Group (CHG) are very courteous, responsive and attentive, and overall very professional in their approach to managing our property.
In particular, their MD, Mr. Romesh Muthiah is very experienced and knowledgeable in the industry, and he has given us a lot of useful and practical advice in order to achieve the best rental rates for our property in a cost-efficient manner.
We have just renewed our lease agreement with them for another term, and will happily and highly recommend CHG to all existing and prospective landlords looking for a trustworthy and reliable property management service. 5 Stars!
Anistemi · 13 November 2025
★★★★★ 1/5
GoogleCentral housing have been managing several properties for my family for many years. When things are going well, they are fine. When I wanted one of my flats back however, they refused and claimed that the tenant could not be moved out even though I gave the correct Notice Period. Central Housing knew that we were losing thousands of pounds in the process, but it took more than 18 months, and us to take legal action ourselves to get possession of our own property!! They haven't even offered to repay any of our losses which I find disgusting considering how long we have been involved with them. Unfortunately my brother had a similar experience with them . So go ahead, their management skills are fine, just don't expect to get your property back when you require it! Graham Taaffe
Graham · 13 July 2025
Agent replied · 13 April 2026
We are most disappointed that you felt motivated to write this critical review as we regard it to be an unfair misrepresentation of the matter.
At no point would we ever refuse to return your property to you, nor would we ever have informed you that your former tenant could not be rehoused.
As soon as you served us with Notice that you would like to have your property returned to you, we served Notice on Enfield Council, because your property was sub-let by us, to the Council.
Regrettably, Enfield Council then failed to arrange vacant possession of your property, in a timely manner, as it is contractually expected to do and would usually do.
Enfield Council were solely responsible for sourcing alternative accommodation for the tenants of your property and for then arranging vacant possession of your property.
We have been an approved housing partner to the Council for 25 years and they have previously rehoused all of our tenants in a prompt, reliable and efficient manner, until more recently.
We understand that their failure to return your property in a timely manner was largely due to an unprecedented severe shortage of suitable alternative accommodation, as a consequence of the current affordable housing accommodation crisis, particularly in London.
This information was communicated to you both verbally and in writing.
We also made you aware that the Council would usually be solely legally & financially responsible for arranging vacant possession of your property, but you took it upon yourself to arrange for your own legal firm to act on your behalf to obtain possession of your property.
Had we been given the opportunity, we would have undertaken to arrange repossession of your property, at our own legal expense, as we subsequently arranged to do on your brother’s behalf, in relation to his own property, also under our management at that time.
During the time that it took Enfield Council to return your property, you continued to benefit from the many other benefits our Guaranteed Rent letting scheme offers landlords, e.g. ‘Guaranteed’ and reliable rent payments each month until your vacant property was finally returned to you, rent regularly paid on time, no risk at all of tenants’ rent arrears and our full repairs management service, etc.
Furthermore, we agreed to pay you a rent equal to the income that we received for the property from Enfield Council, and we also waived your annual management fee, so, effectively, we managed your property at a loss for a prolonged period of time, in order to assist you, as best we could, with your financial circumstances at that time.
As far as any financial losses you may have incurred are concerned, we are certainly not responsible for any such losses in this matter.
Bank and mortgage interest rates rise and fall and we cannot be expected to underwrite any financial losses you may incur as a consequence of: a) the conditions of any loan agreement you may have entered into with your lender, b) your mortgage interest rates increasing and c) our inability to provide you with urgent vacant possession of your property, as you then requested.
It should be appreciated that tenants cannot simply be rehoused at will and that arranging their rehousing or eviction is often a very lengthy and costly process.
In your brother’s circumstance, we instructed our own legal team to successfully obtain possession of his property, at our own cost, and we are grateful that he has since kindly given us favourable and positive feedback about his letting experience with us.
Finally, we would like to take this opportunity to thank you for your longstanding custom and for the otherwise positive working relationship that we shared with you during the several years that we let and managed your property.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleRomesh and his team have been managing my properties for the past four years, and their service has been nothing short of outstanding. They handle every aspect of property management with efficiency and professionalism, which has saved me …
Dimpal · 13 April 2025
Agent replied · 12 January 2025
Thank you so much Dimpal.
Your comments are so pleasing to hear because we strive for excellence every day … More
★★★★★ 5/5
GoogleWe have been working with Romesh and David at Central Housing Group for 8 years now and have found them to a great company to work with.
They are responsive and professional, always on time. …
Bradley · 13 April 2025
Agent replied · 12 January 2025
Thanks for taking the time to leave a review Brad. We really do appreciate your feedback.
Joanna Monte-Colombo … More
★★★★★ 5/5
GoogleA wonderful experience from the initial meeting with Romesh all the way through to getting the property let. Hassle free after that. Funds received on time every month and excellent support team available whenever needed.
Amish · 16 March 2025
Agent replied · 3 June 2025
Thank you Amish, we aim to make the process of letting your property stress free. Guaranteed rent means what it says on the tin to us - your rent paid on time every month, without fail.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleCentral Housing group manages my flat for last almost 4 years now.
They are a very good team, and offer good friendly service and are prompt in their turnaround times and quite professional in their dealings.
Although the rent that they offer is slightly lower than the private agents offer however, the rent is guaranteed and there are no void periods w/o rental income.
Overall I am quite happy with my decision to give my property to Central Housing group to manage it and I am going to extend my contract with them.
I highly recommend going with Central Housing Group for letting any property.
Pranav · 13 April 2025
Agent replied · 12 January 2025
Thank you so much for taking time out to leave a review of our guaranteed rent scheme for landlords. We are so pleased to hear that you are going to extend your contract!
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleVery professional and friendly team.Im very happy as a tenant to live in a nice property that has been managed by central housing group and any issues that arise have been addressed immediately is a great peace of mind when you have a baby that the property health and safety has been kept up to high standards.Joanna has also been very nice and respectful when coming in for inspections.Thank you to all the team.
Karolina · 13 March 2026
★★★★★ 5/5
GoogleFirst class rental management in all areas, i have been a landlord for nearly 30 years, 10 years with CHP and i can easily say no other property management service i have used comes anywhere near the fantastic, professional client focused service Central Housing Group delivers. it's a pleasure working with them.
Simms · 1 August 2026
★★★★★ 5/5
GoogleAlmost 5 years with Central Housing now, Romesh, Joanna & Maria always there to help. Any repairs issue taken care of without hassle.
Faruk · 13 April 2025
Agent replied · 12 January 2025
Thanks for your lovely feedback of our guaranteed rent scheme and our service Faruk.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleI have been with Central Housing Group (CHG) for over 10 years and the standard of service has consistently been excellent. Many, many thanks to Romesh Muthiah and the CHG team for the superb work they do and have done consistently over the years. The high standards have never dropped and I am very happy to know that my property is in the best possible hands. I would readily recommend CHG to anyone looking to rent out their property and I am confident that they will not regret leaving it in the hands of the CHG team.
Brenda · 26 September 2016
Agent replied · 25 October 2024
Thank you Brenda, for taking the time to review our guaranteed letting scheme for our landlords.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleIt gives me great pleasure to have the opportunity to write a testimonial for Central Housing Group Limited.
Together with a friend, in 2000 I acquired an investment property which was to be my first experience of property letting. We got off to a difficult start with the company which was originally managing the letting, but after much complaining and a bit of luck, we found an alternative company, Central Housing Group Ltd, which took over the handling of our property and things settled down.
My friend and I went on to purchase another two investment properties, both of which we handed over to Central Housing for renting out and, later, with my husband, son and daughter-in-law, I purchased a further investment property which, again, we asked Central Housing to handle for us. They are still managing these lettings for us.
Romesh, David and their team are a very tight and efficient unit. I always feel comfortable contacting them if I have any queries or concerns, which they invariably deal with promptly and efficiently. They do not allow matters to slip, i.e. repairs or replacements that need to be dealt with, and when site matters have been raised with me (in the case of leasehold properties) by the management companies, they never fail to deal with them promptly on my behalf. All the staff are extremely pleasant and helpful and there has never been a time when I felt that I did not matter to them. When I hear of the letting horror stories of other people, I am very pleased that fate took me to Tottenham/Wood Green (where Central Housing Group was originally situated) all those years ago.
I hope that my family and I will continue to be associated with Central Housing Group for many more years to come. However, if it is necessary for whatever reason to “reclaim” any of the properties, I am confident that they will be returned to us in first-class condition.
Patricia Taaffe
Patricia · 26 September 2016
Agent replied · 25 October 2024
Thank you for your very comprehensive review.
I would like to thank you for your longstanding custom and your kind words.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
★★★★★ 5/5
GoogleRomesh and Team for their excellent service
I have known Romesh and Centrarl Housing Group for nearly six years and I find their service to be excellent . The property is well managed by professional staff, all the essential work is done properly and on time e.g renewing gas certificates etc or ensuring landlord insurance is upto date.
Property is kept in good condition.
The rent is paid on time , every month ( for the last six years).
All I can say is that I am very satisfied customer and I will have no hesitation recommending Central Housing Group.
Thanks a lot
Ish Bhardwaj
Ish · 26 September 2016
Agent replied · 25 October 2024
Thank you for recommending us to landlords who are looking to rent their property to a council or who are looking for guaranteed rent.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
★★★★★ 5/5
GoogleWhen it comes to the Guaranteed Rent Scheme specifically and the housing market in general Romesh is the man who can give you all the answers.
From his many years in the industry he certainly knows his stuff and he has been of great assistance in a few questions I had for him.
Whether you just want a few questions answered in relation to the Guaranteed Rent Scheme or are actively considering it, then speak to Romesh and his team at Cental Housing Group.
They offer that rare commodity in this industry of honesty, integrity and good customer service.
Jonathan · 31 July 2016
Agent replied · 25 October 2024
Thank you for taking the time to leave your review of our guaranteed rent scheme.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleI am writing this on behalf of the Managing Director of MPIS - Simms Raymond
From the moment I decided to place my rental property with Romesh everything proceeded speedily, smoothly and professionally.
Any associated expenditures were identified and agreed upfront and there were very little discrepancies once the works were finally completed. Now one year later I am very content to continue this partnership with Romesh as it has proven to be hassle free and a very satisfying arrangement. The service he has provided to me as a landlord is knowledgeable, competent and profitable.
I would have no hesitation whatsoever in introducing Romesh to any other landlord.
Debbie · 31 July 2016
Agent replied · 25 October 2024
Thank you for recommending us to landlords who are looking to rent their properties and are interested in guaranteed rent.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleI have known Romesh from Central Housing Group for 4 years now as part of a business networking organisation. I have recently decided that property investment is the way forward for me. I know of a number of letting agents as clients, contacts and friends but none have been more helpful then Romesh.
Romesh has taken time to give me advice, explain the property industry and give me feedback on potential properties I have been looking at - even though I am not yet even a client. His efforts have made the process much easier for me in entering an industry I have very little knowledge about.
Professional, helpful and knowledgeable are just some of the words I would use to describe Romesh and Central Housing Group. I would highly recommend their services to any current or future landlord
Georgia Stylianou
Graphic Designer
Marshmallow
Georgia · 31 July 2016
Agent replied · 25 October 2024
Thank you so much for taking the time to review our guaranteed rent scheme.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
★★★★★ 5/5
GoogleI would like to take this opportunity to give well deserved recognition to Central Housing Group and in particular Romesh Muthiah.
Romesh and his team are the epitome of professionalism and efficiency!
I have had the pleasure of knowing Romesh for many years now and I consistently receive positive feedback from contacts of mine that are happy with the value they get from Central Housing Group.
Romesh is a good contact and easy to refer with confidence!
George Theodosiou BA (Hons)
GFS Insolvency & The GFS Business Academy
George · 31 July 2016
Agent replied · 24 August 2024
Thank you so much for your review of our guaranteed rent scheme for landlords.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleWriting this testimonial gives me an opportunity to try to express my sincere gratitude for exemplary service and efficiency that CHG provide.
No matter if you are dealing with Romesh, David or all their staff such as Helga, there is always care and attention in all that they do which other peers in the same field struggle with. In my point of view, the standard that CHG provide is of the highest degree, and from experience, know that others do not have the same desire and passion to deliver.
CHG should be an example to others. Their client service is a number 1 priority, and this supplemented with a wealth of knowledge and experience. Also, invoices are advised in advance of payment which are very clear, and payment is always on time.
There are numerous examples that I can give, but the most significant was when I had my inital meeting with Romesh in late Jan'13 and then this was followed with having my property being rented through CHG by mid March'13. Romesh had met me at the property and took the time necessary answering my numerous questions, and what I needed in order to have the property rented within 6 weeks. He was spot on. He shared a range of local area contacts that helped me deliver ahead of time and this ensured that I did not waste any time in gaining income.
Also, Romesh was always available to provide advice and would often meet at the property throughout the process to ensure target date met. All in all, an excellent and peronal experience and I cannot be thankful enough.
It really does gives me piece of mind, knowing that I am dealing with a Company that really cares and always delivers. Thank you CHG!
Kindest Regards,
Mrs.G Culora
Giuseppe · 31 July 2016
Agent replied · 25 October 2024
Thank you. We aim for excellence from the very first phone call when you are exploring guaranteed rent schemes or are looking to rent your property to a council.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleOnly been dealing with Romesh and his team since November 15 but am so happy that I choose them. I have a few properties and one was due for renewal that had been with another Housing Association for many years, Ihad decided to look for a new company as I had over the last couple of years been unhappy with how it had been managed (or not as was the case), I called in local agents as I knew that the rents would be higher and a couple of Housing Associations. My choice was Central Housing as the Local Agents were purely driven by the amount of money they could get me and commission to be earnt , Romesh was so very thorough on inspecting my property and although I had done a refurb ie new Kitchen and Bathroom he found many minor things that had to be dealt with and it was agreed that his own Maintenance guys would do it (at a price agreed between us which I know would have cost me more if I brought my own people in ) What stands out is his knowledge as he worked in Councils for many years dealing with Housing and then opened his own Company and brought that with him and it is a winning formula. There was a slight issue with my Boiler losing pressure and Helga from his office called and I said my plumber was not around she sent one of their own people who was in the area to have a quick look , They were able to repressurise it which gave Tenant heat and water until my plumber could get there. I have already given their no to friends of mine.
Less
Yvonne · 31 July 2016
Agent replied · 25 October 2024
Thank you Yvonne, we appreciate you taking the time to recommend us to landlords who are looking to rent their property to a council or who are looking for guaranteed rent.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
★★★★★ 5/5
GoogleWe have been with Central Housing Group since 2001 and cannot fault them.
We chose Central Housing because of their professionalism and friendliness when they first came to view our property for rental.
We first met David Felds who came across as very approachable and friendly, we felt we could trust him and his Company. He was very honest with us. He gave us advice on what rental we could achieve and what was needed to be done to the property ready for rental. David organised all furniture and kitchen items to be purchased and delivered to the property and the property was let almost immediately. We could not believe how the whole business was made very easy and stress free for us.
We continue with a very good relationship with Central Housing and completely stress free.
If any works need to be carried out, Helga is assigned to our property and she will notify us immediately. We have also built up a good relationship and it is a pleasure to speak with her exchanging pleasantries other than business.
On occasions when we have received an invoice for works, I have asked Central Housing if costs can be spread over 2-3 months instead of all in one go and we have never been refused.
Finally, we would like to add that we highly recommend Central Housing Group to anyone looking for an honest, friendly and Professional Company.
Mary & David Horn - Landlords
Mary · 31 July 2016
Agent replied · 24 August 2024
Thank you for your long standing custom & your kind words.
We are all delighted to receive this lovely review of our guaranteed rent scheme for landlords who are looking to rent to the council.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleI’ve been with the Central Housing Group for just over 12 years and my property has been rented out through CHG with the rent paid regularly, on time and I’ve never had a missed payment. I’ve never had to worry about chasing tenants, or any damage caused, or having to make sure that the property is kept in the condition I expect it to be.
All insurances, certificates are up to date and all reminders are given nice and early “what else could a landlord want”. I’m notified of any issues promptly and given the chance to deal with it myself or use their own maintenance team as part of a fully managed service. If I do get a call from Jo (who is always polite and friendly), about any repairs needed, I know that I can trust them to deal with any issues quickly and by their highly competent maintenance team who go about their work in a professional manner and their costs are more than competitive.
Romesh, I want to thank you and all at CHG for delivering such a brilliant service and for being so consistent over the years. I know I can confidently recommend you and your team to anyone who may be thinking of renting out their property and from that, I’ve always been happy to renew my contract with CHG.
Keep up the good work and I look forward to many more years of business with you.
Regards
Desmond Smith
Desmond · 31 July 2016
Agent replied · 24 August 2024
Thanks Des, it has been great working with you for so many years and we look forward to many more to come.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleHi Romesh, 16-02-2016
Once again thank you for all your help and please thank all the others, you have all been tremendous. I am always impressed with the service I receive from Central Housing Group , especially you, Andy and Helga who look after my rental property. You all are extremely efficient and always go that extra mile to help out. Each year you have found me reliable tenants and keep me updated with important changes to the rental market. I would have no hesitation in recommending Central Housing Group to other Landlords.
I have been with Central housing Group in the same properties for the last 14 years. I have always found them reliable and professional and would highly recommend them. Their advice is genuine and reliable, they take pride in their interactions and we trust them fully with the administration of our properties.
They carefully match the tenants with the properties, and then treat both tenants and landlords with respect. We deal with mainly one member of staff who we phoned most of the time with any questions or concerns who responds very quickly and who also rang us with updates.
Central housing Group always contacted us via email, phone, letter.
This type of service takes a lot of worrying and stress from a landlord. When we saw the staff personally they were always presented smartly but greeted us with a warm and welcoming smile interacting with a very friendlyvibe.
Thank You
Mr & Mrs Sriskandamohan.
S · 31 July 2016
Agent replied · 24 August 2024
Thank you Mr. Sri for your review, your custom and your loyalty.
We love hearing from long standing landlords who have been happy with our Guaranteed Rent Scheme for so long.
Thanks again!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
★★★★★ 5/5
GoogleRomesh, it was pleasure to speak to you after long time with regards to renewal of my contract and I am quite pleased to renew the contract to let my property with Central Housing Group for another 2 years.
I was quite surprised when I realized during our conversation that you have been managing my property for last 11 years in a row now which shows how stable our engagement have been so far. During this time you have paid me a guaranteed rent promptly and I have never experienced a period of rent loss that takes away any potential stress from me as a landlord. Moreover, the guaranteed rent amount I receive is competitive compared to the amount I would receive from private rent without the risk of private rent.
My special thanks to Jo (my property manager) who have managed the property efficiently and always arranged any necessary repairs at a reasonable cost. Jo have kept me regularly updated with any issues including ensuring requisite certifications are up-to-date.
As mentioned, I may well bring another property over to you if the circumstances change with it, and appreciate that your rents are competitive based on the saving offered with agents commissions and administration charges that normally crop up.
I have no hesitation in recommending Central Housing Group to others, and wish to thank you all once again for the great service you are offering.
Dinesh · 1 August 2015
Agent replied · 24 August 2024
Thank you Dinesh, it has been my absolute pleasure to manage your property. Thank you for your custom and your loyalty.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd
★★★★★ 5/5
GoogleCentral Housing Group has provided me an excellent service, hassle free letting under Rent Guarantee Scheme and full management of the property which took care of any maintenance issues of the property with no hassle to myself. I also received reminders when Gas and Electrical certificates were due. These are really commendable.
The Managing Director, Romesh, has been very professional, guided me throughout the process and helped me to fix whatever had to be done in the property until it was let.
Furthermore, knowing that he was just a phone call away for any advice is an added bonus.
In addition, the reassurance I have that Central Housing Group has always been prompt in paying my rent, no worries about rent arrears or default..
I will certainly recommend Central Housing Group to everyone looking to let their property and certainly hope that you continue letting my property for many years to come.
Raj · 1 August 2015
Agent replied · 24 August 2024
Thank you. We are so pleased to hear that you have been happy with our Guaranteed Rent Scheme for so long. It is even better to hear that you have recommended us to friends.
Thanks again!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
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