Trusted Agent profile · Cockermouth, Cumbria

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Grisdales Cockermouth reviews

★★★★★ Excellent

230 reviews across 2 platforms

40 Main Street, Cockermouth, Cumbria, CA13 9LQ

Part of Grisdales, see every office.

Grisdales's office in Cockermouth, Cumbria, at 40 Main Street, is rated 4.7 out of 5 across 230 reviews on two platforms, including 191 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

191

Reviews on Google

This office

Facebook logo

4.6 / 5

39

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About Grisdales Cockermouth

We believe life is a property journey… our purpose is to take our clients every step of the way with passion, honesty and expertise. Passion: Everything we do is with enthusiasm and commitment to ourselves, our team and our clients. Honesty: We are trustworthy and act with integrity at all times. Expertise: We deliver outstanding skills and knowledge in all that we do.

Awards

The Trusted Agent 2026 results for Grisdales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cockermouth office, from every platform, shown as written. First names only.

5/5

Google

Very helpful. Excellent communication. Great all round service!

Andrew · 20 March 2025

Agent replied · 24 December 2024

Hey Andrew, Thanks for taking a moment to leave us a review. We're delighted to hear that your feedback and appreicate your recommendation. Best wishes in your new home, and a very Merry Christmas to you and your family. Grisdales

5/5

Facebook

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on,Email:elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431

Karabowh · 20 January 2023

1/5

Google

Not very accommodating, I have received a telephone call and have read your response. I will not be contacting you again as I did telephone you back and spoke to one of your agents and she was professionally rude. Stating that “I have to …

Sheryl · 20 March 2023

Agent replied

Hi Sheryl, Thanks for sharing your feedback. We're sorry to hear that you felt we weren't … More

5/5

Google

I would just like to say a big thank you to Alison and the Team at the Grisdales office in Cockermouth. I received a first class service that was made really easy to deal with rental agreement. Would happily recommend them and would certainly use them again.

Bill · 19 March 2020

5/5

Facebook

Mrs Stella Robinson my best ever recommendation.Never imagined getting so much profits within a short period of time , it happened surprisingly I got it , this is huge for me and super happy and excited for this win , it’s a great start for me in line of trade, you been a genius trader Mrs Stella.You finally put a smile on my face , despite telling you my problems you didn’t take advantage of me thanks a lot Mrs Stella Robinson, You can reach her On WhatsApp:+1(951)703-7360Email: stellarobinsonfxtrading6@gmail.com

Victoria · 28 October 2022

1/5

Google

I made an offer of cash for a house nearly a week ago now. I am being kept in the dark. I have been fobbed off and ignored by grisdales in a degrading manner. They have no regard for the fact that they are playing about with people's lives.

Julie · 13 August 2022

Agent replied

Good afternoon Julie, Thank you for your review. We’re sorry to hear about your recent experience submitting an offer with us, but we appreciate you bringing this issue to our attention. As advised on Saturday 30th July, we’d hoped to provide you with an update today, Monday 1st August. Because of privacy regulations we cannot discuss any further specifics relating to your comments. However, we can confirm that it is standard practise to present all offers plus any supporting information to our vendors for their consideration. This allows our vendors to make an informed decision and proceed in a way that best supports their future property plans. Once we have received instructions from our sellers, we will then proceed as per their wishes. Whilst we’re disappointed to hear that you feel we haven’t provided you with an update before the initial deadline set for today and following communications mid-week, we’d be more than happy to discuss your issue in more depth with you via telephone or email. If this is something you’d wish to do, please do not hesitate to contact us. Kind regards, Team Grisdales

5/5

Google

Very patient and helpful staff who will explain the process and give options as and when appropriate. Communication good and have kept me informed every step of the way. Has helped reduce any potential stress of letting. Thank you.

Richard · 20 March 2023

Agent replied

Hello Richard, It's great to hear that your recent experience with us has been a stressfree … More

5/5

Facebook

I saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to loseYou can contact her viaEmail: elizabethbays70@gmail.comWhatsApp: +1(209)896-9431Facebook: Elizabeth Bays

ẞøbèr · 7 April 2023

5/5

Facebook

I recently decided to rent my property out via Grisdales. They made everything very simple, easy and quick. The agent who I met with was incredibly helpful, informative and worked quickly. She had my property rented out in 1 day of it being on the market, I was delighted! Would 100% recommend!

Jenny · 3 April 2021

Agent replied

Thank you so much for this review Jenny, We're so pleased you're happy- would we be able to use this on our Facebook page for our marketing?

5/5

Google

Grisdales were professional, they visited the house and explained everything thoroughly. They arranged all the visits and kept me informed of feedback. They provided advice on how to deal with the sale. Overall, I had a positive experience and would use them again.PositiveQuality, Professionalism

Jenny · 22 June 2022

Agent replied · 21 June 2024

We appreciate you taking a moment to leave us such a great review Jenny. We pride ourselves on our professionalism and always strive to have open, honest and continuous conversations with our clients, so it’s great to hear you this was the case. Thanks again for choosing Grisdales 😆 …

5/5

Google

Very happy with our property being let and managed by Grisdales. A straight forward sale of the property which went through smoothly

Rachel · 20 March 2024

Agent replied · 30 September 2023

Thank you so much, Rachel, for taking the time to leave us this wonderful review! We're delighted to hear about your positive experience with Grisdales as both a landlord and seller. Your feedback is greatly appreciated and encourages us to continue providing exceptional service to all our clients. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Grisdales!

5/5

Facebook

I have used Grisdales as letting agents now for 8 years. We have completed 5-6 tenant swaps in our property and they have always been on point. Our property has never been empty for more than a month and there communication has always been spot on. Highly recommend *****

Tom · 27 August 2021

Agent replied · 24 June 2023

Many thanks for your lovely comments Tom !

2/5

Google

Sent an enquiry via Rightmove heard nothing phoned them got some flustered woman who "hadn't got round to it yet " told me what I wanted to know then put the phone down on me....nice !

Alison · 20 March 2023

Agent replied

Hi Alison, We’re sorry to hear that you’ve had problems getting in touch with us. … More

5/5

Google

Excellent service by the lettings team in Cockermouth. Very professional and prompt when dealing with customers which is always very much appreciated. Keep up the great work! Thankyou.

Beverley · 14 October 2023

Agent replied · 28 October 2023

Good morning Beverley, Thank you so much for taking the time to share your positive feedback about our lettings team in Cockermouth. We are delighted to hear that you had an excellent experience with our service. We take pride in providing professional and prompt service to all our customers, and we are thrilled that you found this to be the case. We genuinely appreciate your kind words and your trust in our services. If you have any more feedback or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. Once again, thank you for your positive review, and we look forward to assisting you with any future letting needs. Grisdales

5/5

Google

Very professional, approachable, efficient and proactive. Outshone any other estate agents I’ve used to date. Would definitely use them again.

Hacked · 20 March 2024

Agent replied · 20 March 2026

Hi Gillian, Thank you for taking the time to leave a review! It's wonderful to hear that you found our team to be professional, approachable, efficient, and proactive. We take pride in providing exceptional service to our clients, and we're delighted to hear that we outshone any other estate agents you've used before. We would be thrilled to work with you again in the future. Thanks again for choosing to work with us! Grisdales

1/5

Google

Had a great experience with these people for 5 years between 2011 and 2016. In early 2021, needing somewhere new to live I came back with them. Unfortunately the property I am in has major service issues which the landlord is denying and Grisdales are just agreeing with him. They have broken my contract but it seems to me they don't understand their statutory duty where major repairs are concerned. I have taken legal advice from citizens advice and it looks as though I am going to the ombudsman Victoria

Victoria · 1 June 2021

5/5

Google

Massive thank-you for all your help and assistance Alison along with Julie for showing us around, it’s much appreciated

Nigel · 20 March 2024

Agent replied · 28 October 2023

Thank you so much Nigel! It was our pleasure to assist you, and we're delighted to hear that you had a positive experience with Alison and Julie. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help.

4/5

Google

The service Grisdales provided was very good, I was able to secure my tenancy reasonably quickly. They were prompt when I requested a viewing and dealt with any concerns I had with efficiency.

Oliver · 20 March 2023

Agent replied

Hi Oliver, We're happy to hear that you felt the process was efficient and speedy. Thanks for sharing, your feedback not only help us continue to improve, but can also assist others looking for rental services in the area. Best wishes, Grisdales

5/5

Facebook

Just wanted to say a BIG thank you to Mr Chris Crypto for handling the trading of my account. Your professionalism, genuine kindness at times when I needed to face reality are what made me progress. I invested $1000 and got $12,300 in a week on Forex Trading Investment. I only wish I had known about you earlier from the first moment I decided to trade. Nevertheless, I am grateful Sir God bless you. contact him via WhatsApp:(+16198164126) OR Email:chrscrypto@gmail.com If you want him to help you trade he's an expert to trust

Ronald · 2 February 2021

5/5

Facebook

I never believe it works this way, I was very doubtful about binary trading, I decided to risk $500 with Mr Chris Crypto when i saw testimonies of people on how good he is, I still very skeptical but he proved me wrong when i made a withdrawal of $6,100 and I'm so happy now? goodbye to scammers. he is super trustworthy professional. Get up with him directly if you want him set up your trade for you. Contact him on this WhatsApp Below👇👇 Email:chrscrypto@gmail.com WhatsApp:+16198164126

Evans · 13 January 2021

5/5

Google

A great experience from start to successful completion. The whole team are friendly, fast, efficient and professional. I wouldn’t hesitate to recommend them to anyone wishing to buy or sell a property.

Alison · 20 March 2023

Agent replied

Hi Alison, Thanks alot for your 5* recommendation. We're really pleased to hear your recent experience was a good one and hear your feedback about the team. Thanks again for choosing us, we hope to work together with you again. Best wishes, Team Grisdales

5/5

Google

Really efficient, friendly and professional through all stages of my tennancy with them. Highly recommend as a local agent for West Cumbria and the Lake District.

Stephen · 31 August 2023

Agent replied · 30 September 2023

Thank you so much for taking the time to share your experience Steve. We're thrilled to hear that you found our team to be efficient, friendly, and professional throughout your tenancy. Your recommendation means a lot to us, and we're glad we could provide a positive experience for you. Thanks again for sharing, Grisdales

5/5

Google

Really efficient, friendly and professional through all stages of my tennancy with them. Highly recommend as a local agent for West Cumbria and the Lake District.

Stephen · 27 August 2023

Agent replied · 25 November 2023

Thank you so much for taking the time to share your experience Steve. We're thrilled to hear that you found our team to be efficient, friendly, and professional throughout your tenancy. Your recommendation means a lot to us, and we're glad we could provide a positive experience for you. Thanks again for sharing, Grisdales

5/5

Google

Really great service from start to finish - always very helpful whenever we needed anything. Excellent

Nigel · 20 March 2024

Agent replied · 28 October 2023

Hi Nigel, Thanks alot for your 5* review. We've shared your feedback with Helen and the rest of the Cockermouth team who are delighted to hear your comments. Please do not hesitate to get in contact with us if there is anything else we can assist you with. Best of luck for your future property plans, Grisdales

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Questions about Grisdales Cockermouth

How many reviews does Grisdales Cockermouth have?

Grisdales's Cockermouth office has 230 reviews across two platforms: 191 on Google, 39 on Facebook (across the whole business).

What is Grisdales Cockermouth's rating?

Grisdales Cockermouth is rated 4.7 out of 5 across all 230 reviews, and 4.7 out of 5 on Google from 191 reviews.

Has Grisdales won any awards?

Yes. In The Trusted Agent 2026 awards: Grisdales, Cockermouth won Trusted Agent.

Where is Grisdales's Cockermouth office?

Grisdales Cockermouth, 40 Main Street, Cockermouth, Cumbria, CA13 9LQ.

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