Every review we hold for the Cobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTruly exemplary assistance from Catherine Herriott who went out of her way to help make my rental process as smooth as it could be. She is kind and courteous and extremely diligent in all aspects of her work, whilst also being a warm and engaging individual. It was a pleasure to work with her to secure my rental property.
Lucy · 27 December 2023
Agent replied · 23 August 2024
What wonderful feedback to read, Lucy. I know it wasn't always straightforward but glad Catherine was able to achieve the desired outcome. Wishing you all the best in your new home.
Best Wishes, Laura Lane - Regional Lettings Director
★★★★★ 1/5
GoogleBooked a viewing with Savilles for a 10am slot, arrived at 09:45 and waited until 10:30, pressed the buzzer for the property and nobody was in, waited outside the property and nobody showed up, tried calling the office and nobody was answering the phones. Left me slightly disgruntled and confused, still 4 days on have had absolutely no correspondence from them, awfully unprofessional.
Mike · 24 August 2023
Agent replied · 23 August 2024
Unfortunately I am unable to find your details registered on our system - we’re keen to find out exactly what has happened so if you’d like to contact me to discuss further, please do call 01932 838 004 or email me sashwell@savills.com. With best regards, Simon Ashwell - Head of Region
★★★★★ 5/5
GoogleIt’s not just about the houses that are being represented but the people supporting you too!!
It’s such an emotional journey so it’s imperative to work with someone you can trust.
I couldn’t have asked for anyone better than Charles.
He was proactive but not pushy and always accessible.
Forget 9 to 5, once we were at the legal stage issues were raised day and night, weekdays and weekends, and nothing was too much trouble for him.
We wouldn’t be moving to our dream home if it wasn’t for Charles making it happen.
Enough said.PositiveResponsiveness, Quality, Professionalism, Value
Nicola · 24 August 2021
Agent replied · 23 August 2024
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Best regards, Simon Ashwell - Head of Surrey
★★★★★ 5/5
GoogleIan runs a fabulous operation at Savills Cobham.
Having been in the business for nearly 34 years myself, I can say it is a delight to deal with all at Savills Cobham.
All the staff including Louis,Charles and Louise have had many years in the business and are kind, efficient and very professional.
I would not hesitate to recommend Ian and his team as the premier agent in Cobham.
Anthony · 25 August 2019
★★★★★ 5/5
GoogleWould highly reccomend Savills, Cobham. Very professional, efficient and friendly service. A big thank you to Charlotte for her outstanding work and organisation. Super easy process from start to finish.
Alex · 24 August 2020
Agent replied · 23 August 2024
Alex. Thanks for taking the time to provide a review for the Cobham office, it really is appreciated. It's great to hear the team are doing such a great job. Best, Stuart - Head of Lettings Cluster.
★★★★★ 5/5
GoogleCatherine and George handled my rental brilliantly. They found a tenant in a quick time frame, helped me through the process of checking out the old tenant and bringing in the new one and have kept me updated at every stage. Couldn’t recommended the Savills team enough.
Ben · 27 December 2023
Agent replied · 23 August 2024
Thank you for writing great feedback for Catherine & George. I hope all goes smoothly with the Tenancy.
Best Wishes, Laura Lane - Head of Southern Region Lettings
★★★★★ 5/5
GoogleJust before lockdown Ben helped us to close on an amazing property on the fairmile estate. His professionalism and care was unmatched and he went the extra mile to ensure the process was as smooth as possible despite a very difficult seller. Since then he has been instrumental in helping as to find a second holiday home. Highly recommend!
Kay · 24 August 2022
Agent replied · 23 August 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home/future endeavours. Best regards, Simon Ashwell - Head of Surrey
★★★★★ 5/5
GoogleI would like to thank Charles Broadbent and his team for the excellent service they provided for me during the sale of my property, especially Louise Kerr who could not have worked more tirelessly.
Savills in general and this team in particular have an excellent understanding of the market and I would recommend them to someone else unreservedly.
Peter · 25 August 2018
★★★★★ 5/5
GoogleHaving just completed on our house sale with Savills, we can highly recommend them. They offered realistic valuations, super Account Management around-the-clock during the crucial moments and most importantly a successful sale meeting the original timescale target. Thank you Savills! Michelle & Peter
Peter · 24 August 2023
Agent replied · 23 August 2024
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that your experience of Savills was such a positive one. With best regards, Simon Ashwell - Head of Region
★★★★★ 5/5
GoogleGreat service provided by Charles and team on our recent purchase. Charles particularly was invaluable in ensuring the process ran smoothly - going out of his way to help our seller with rental options to keep the transaction on track. Even post sale they've been super helpful. Nice job.
Jon · 25 August 2019
★★★★★ 5/5
GoogleWe were very happy with the service provided by Savills, Cobham. Charles Broadbent-Coombe found us the house we purchased after a previous purchase fell through. He provided a professional service throughout, always available for site meetings and zoom ones during lockdown. He looked after us as buyers and helped negotiations with the developer run more smoothly.PositiveResponsiveness, Professionalism
Haidee · 24 August 2021
Agent replied · 23 August 2024
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Best regards, Simon Ashwell - Head of Surrey
★★★★★ 5/5
GoogleThese guys did a great job with our house sale and managing the process all the way through to completion. It’s a really friendly and knowledgeable team that I hope we stay in touch with in the future.
Ben · 24 August 2023
Agent replied · 23 August 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I'm delighted your experience of Savills was such a positive one! With best regards, Simon Ashwell - Head of Region
★★★★★ 5/5
GoogleI am a solicitor in the local area and have worked with Tim Harrison and the team on many occasions. I have always found them to be very professional, helpful and courteous, and they always work hard to achieve the best outcome for their clients.
Mark · 25 August 2019
★★★★★ 5/5
GoogleBen was awesome!PositiveResponsiveness, Quality, Professionalism
Courtfit · 24 August 2021
Agent replied · 23 August 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations. Best regards, Simon Ashwell - Head of Surrey
★★★★★ 5/5
GoogleThe team at Savills Cobham did an excellent job in marketing and selling our house prior to the pandemic at the beginning of 2020. They then were very proactive in trying to find us a new home. They provided a number of excellent opportunities and I would highly recommend this team.PositiveResponsiveness, Quality, Professionalism
Andrew · 24 August 2021
Agent replied · 23 August 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Best regards, Simon Ashwell - Head of Surrey
★★★★★ 5/5
GoogleI have worked with the Savills team at Cobham over a number of years and found them to be truly professional in every way, delivering a 5 star experience. I would happily recommend Louis Winterbourne and his colleagues to any serious buyer or vendor.
Matthew · 25 August 2019
★★★★★ 5/5
GoogleWe have been very impressed with the level of service provided by Savills Cobham. Ask for Charlotte, and you will be in the best of hands. Highly recommended.
Christina · 26 January 2024
Agent replied · 23 August 2024
Thank you for taking the time to write a review, Christina. I am thrilled to hear Charlotte has delivered the high level of service you expected.
Best Wishes, Laura Lane - Regional Lettings Director
★★★★★ 5/5
GoogleJake helped us with our purchase in Cobham and was brilliant to work with. His friendly and professional approach made the whole process incredibly easy.
Harry · 26 March 2024
Agent replied · 23 August 2024
Thank you for your review Harry - delighted to hear that Jake was so helpful with your move. Hope you are settling well into your new home! With best regards, Simon Ashwell - Regional Director
★★★★★ 5/5
GoogleI have been involved as a professional with Savills in Cobham with many clients and their team are superb , with excellent support and follow through. I highly recommend them
Richard Berns
Ricky · 24 August 2023
Agent replied · 23 August 2024
Thank you for your review and for taking the time to visit the Savills Cobham page. With best regards, Simon Ashwell - Head of Region
★★★★★ 4/5
GoogleThe sale of or house was hampered by an error at the land registry and I really appreciated the fact that Savills maintained close communications with the interested buyer during the one month period that was required to clarify the issue.
Guy · 24 August 2022
Agent replied · 23 August 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We wish you all the very best in your new home/future endeavours. With best regards, Simon Ashwell - Director
★★★★★ 5/5
GoogleWe just moved to a rental in Cobham and Charlotte at Savills could not have been more helpful throughout. The process was made very easy and efficient, plenty of local information and knowledge too. I would highly recommend working with Savills and Charlotte.PositiveResponsiveness, Professionalism
Andrew · 24 August 2021
Agent replied · 23 August 2024
Andy, thanks so much for taking the time to provide Charlotte and the Cobham letting team with a 5* Google review. We hope that you’re happy in your new home. Kind regards, Stuart Small (Director, Head of Lettings Cluster)
★★★★★ 5/5
GoogleLouis Winterbourne personally dealt with our house sale, his professionalism was second to none, as was the rest of his team, which made the whole process run as smooth as possible. They kept all parties well informed of all developments, as well as regular updates with our lawyers. Having had some negative experiences with agents in the past, it was so refreshing to deal with such a great team. We would and have highly recommended this agent to other parties. Given the current climate it is very important to choose the right agent and thankfully we did.
Steve · 25 August 2019
★★★★★ 5/5
GoogleWe were delighted with the high degree of professionalism shown by the team at Savills. Not only were they extremely efficient in managing viewings they also played an invaluable role in progressing the sale process. We were particularly impressed with Louise Kerr and Tim Harrison.
Douglas · 24 August 2020
Agent replied · 23 August 2024
Dear Douglas, thank you for your kind words and for taking the time to post a review. I'm delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. We wish you all the very best in your new home. Best wishes, Richard Winter
★★★★★ 5/5
GoogleWe had a fantastic experience with George at Savills.
Portia · 25 May 2024
Agent replied · 23 August 2024
Dear Portia,
We are so pleased you had a positive experience, I will pass on your feedback to George, he will be very pleased.
Best Wishes, Laura Lane - Regional Lettings Director
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