Trusted Agent profile Β· Coalville

Frank Innes Coalville reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

207 reviews across 1 platform

13 Belvoir Road, Coalville, LE67 3PD

Frank Innes's office in Coalville, at 13 Belvoir Road, is rated 4.5 out of 5 across 207 reviews on 1 platform, including 207 Google reviews rated 4.5.

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4.5 / 5

207

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Coalville office, from every platform, shown as written. First names only.

5/5

Google

Thank you for all your support finding our new home, it was a pleasure. Scott Jacob's was very helpful and very kind.

Gabriel Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

Frank Innes Coalville have a great team who handle lettings for our properties. They are highly professional and prompt to deal with finding and vetting prospective tenants for us and we are extremely happy with who they recommend to us. We have a great relationship with Frank Innes letting and would highly recommend them to anyone needing a letting agent.

Helen Β· 20 June 2015

5/5

Google

Exceptional customer care and professionalism. I would highly recommend this agent.

Peter Β· 18 June 2022

Agent replied Β· 17 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Good clean company with clear communication at all times.

Roberto Β· 18 June 2022

Agent replied Β· 17 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Used for recently moving from Burton to Coalville and brilliant service highly recommendPositiveQuality, Professionalism

Christopher Β· 26 August 2021

Agent replied Β· 17 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Staff were very helpful under pressure of current regulations quick to reply to any queries

Joyce Β· 18 June 2021

Agent replied Β· 17 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

I purchased a property through Frank Innes and I was really happy with the service they provided

Savpreet Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

Ania dealt with my property sale, absolute fantastic service from start to finish. Couldn't be happier!!

Tracey Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

Big thank you to scott jacobs, very helpfull through out the whole process

Costel Β· 18 June 2020

Agent replied Β· 17 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy

5/5

Google

Quick and professional with quality customer service πŸ‘ŒPositiveResponsiveness, Quality, Professionalism

Matt Β· 26 August 2020

Agent replied Β· 17 June 2024

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

5/5

Google

Big thanks to scott for securing us a lovely house

Soare Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for your kind 5* review!

4/5

Google

David Weekes, the mortgage advisor, was clear, positive and supportive.

Athina Β· 18 June 2020

Agent replied Β· 17 June 2024

Many thanks for taking the time to leave us this great review.

4/5

Google

Frank Innes regularly handled the marketing of properties for my company. I found it to be a friendly and professional service with an excellent turnaround time for finding perspective tenants. Always happy to help I would highly recommend them to any perspective customer. Andrew Kelham Owner-AR Kelham Properties

Andrew Β· 20 June 2015

5/5

Google

Thank you very much Scott for you're help

Serdin Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for your 5* review!

5/5

Google

Very helpful, efficient and responsive, great job.

Susanne Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

1/5

Google

Too busy to answer the phone

Tuinui Β· 18 June 2020

Agent replied Β· 17 June 2024

Hi Tuinui, I am sorry if this has been the case. As i am sure you can apreciate, our local teams can be very busy; however, should you have left a message the local team would have contacted you as soon as an agent became avalable. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk. Kind regards, Scott

5/5

Google

Very helpful. Brilliant customer service. Thankyou for everything.

Allison Β· 19 June 2019

Agent replied Β· 17 June 2024

Thank you Allison for your kind words, it is great to see that the team were very helpful and delivered a 5* customer service. Kind regards Emma

5/5

Google

nice, welcoming and professional service here. Highly recommend

Chun Β· 19 June 2019

Agent replied Β· 17 June 2024

Thank you for your 5* review! Kind regards, Scott

5/5

Google

A superb service by the whole team throughout the process of selling my property. In particular, the communications were excellent and Ania did great job of keeping me updated.

Neil Β· 19 June 2018

5/5

Google

Rating only, no written review.

Cairo Β· 13 September 2025

Agent replied Β· 12 November 2025

It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.

1/5

Google

Rating only, no written review.

Kwaku Β· 22 May 2025

5/5

Google

Rating only, no written review.

LINTUMOL Β· 19 May 2025

Agent replied Β· 27 July 2025

It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.

5/5

Google

Rating only, no written review.

Harvey Β· 1 November 2024

Agent replied Β· 8 November 2024

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

Rating only, no written review.

Jass Β· 19 March 2024

Agent replied Β· 17 June 2024

Jass Kaur thank you for your 5* review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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