5/5
GoogleOffered great service kept me well informed through out the process all the staff have been super friendly and couldn’t do enough for me I would definitely recommend stones and young estate agents for selling any property
Trusted Agent profile · Clitheroe
Stones Young Estate and Letting Agents Clitheroe reviews
★★★★★
131 reviews across 3 platforms
50 Moor Lane, Clitheroe, BB7 1AJ
Stones Young Estate and Letting Agents's office in Clitheroe, at 50 Moor Lane, is rated 4.7 out of 5 across 131 reviews on three platforms, including 53 Google reviews rated 4.8.
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Reviews
Every review we hold for the Clitheroe office, from every platform, shown as written. First names only.
Google5/5
TrustpilotExcellent service
Excellent service - prompt efficient polite and always kept me well informed - cannot recommend more highly!
5/5
TrustpilotMark and the rest of the team at Stones…
Mark and the rest of the team at Stones Young were very professional, knowledgeable, communicative and supportive throughout the sale process - I would highly recommend!
5/5
GoogleGreat service from this local company, friendly staff who keep you up to date of all that is happening. Smooth sell, highly recommended
Agent replied · 9 November 2024
Thank you Susan for your lovely review. Sending best wishes from all the team at Stones Young Sales and Lettings
5/5
TrustpilotBrilliant experience
Brilliant experience communication from start to finish. The staff were friendly and helpful, going above and beyond with customer service. Would definitely recommend the team were super responsive to my queries Excellent service, felt valued as a customer Staff were knowledgeable and polite
5/5
GoogleProfessional and efficient service throughout the process of selling my cottage, starting from Sarah taking the photos and preparing the brochure to the support of Jack throughout the selling process. My solicitor also spoke highly of Stones Young, praise indeed!
5/5
FacebookWe recently bought a property through Stones Young and are really grateful to Karen and the team for help during our purchase.
5/5
GoogleOver the years I have moved house 7 times, S&Y have simply been the best estate agents I have ever used. Very professional throughout, excellent particulars, attention to detail, proactive communications and very supportive throughout the whole selling process. Highly recommend S&Y to anyone.
5/5
GoogleFantastic service Karen, Sarah and the rest of the team are great at what they do. Professional, efficient and great communication throughout the process. When our buyer withdrew his offer completely out the blue. 72 hours later the stones young team found us a new buyer. Highly recommended!
Agent replied · 13 June 2024
Thank you so much for your fabulous review. Best wishes from all the team at Stones Young
5/5
GoogleHave dealt with stones young before, good service. Sale fell through 1st time but another buyer quickly found and sale went through fine, just the usual slow process from solicitors!
5/5
TrustpilotStonesyoung are very professional estate agents
Stones young are a very professional and efficient estate agents. We have used their services three times in a very short period of time. We are very happy with their communication every step of the way. We had several days of viewing for our property which were seamlessly organised.
5/5
TrustpilotMoving house can be a very stressful…
Moving house can be a very stressful process especially after living in the same house for 30 years but Mark, Jo and Sarah from Stones Young made the whole thing from start to finish seamless and stress free, including valuation, advice on the property market and current property prices. They conducted all viewings and communicated at every step of the way. The whole team are friendly and helpful at all times. I cannot recommend them strongly enough. Thank you from Carol from Ramsgreve.
5/5
TrustpilotWe used Stones Young to both sell and…
We used Stones Young to both sell and buy our properties. Brilliant service from start to finish. The staff are very friendly, helpful and knowlegable. I would highly revommend their services and we will not hesitate in using them again. Well done 👏
5/5
TrustpilotStones Young went the extra mile :)
Our sale took much longer, than we ever expected because other members of our chain had various delays. However Mark @ Stones Young kept it all on track & went the Extra mile.
5/5
TrustpilotExcellent service
Stones and young team have proven to provide an excellent person centred service in house sale. Mark and rest of the team helped me greatly and can't thank them enough. Their support taking stress if a house sale in difficult circumstances easier.
5/5
TrustpilotJack and his team based at Brownhill
Jack and his team based at Brownhill, Blackburn deliver a 1st class professional and friendly service giving sound advice. Keep up the good work. Shout out to Andrew for his help and support with my purchase Thank you
5/5
TrustpilotFrom start to finish such a great experience
From start to finish such a great, attentive, personal and friendly service. Mark Winkley responded so brilliantly to all our needs and got us through some really challenging situations.
1/5
GoogleDisappointing service called through to arrange a viewing which was confirmed and when we turned up for the viewing we had the house owner advise us that the house was already sold, no email to let us know. Wasted mine and my partners time. Expect a complaint.
5/5
TrustpilotPerfect from start to finish
A seamless service provided by staff at Stones Young. Cannot fault a thing and would highly recommend them for either renting or selling. Wouldn’t hesitate to use you again, Thank you Stones Young.
5/5
TrustpilotExceptional Service
We used Stones Young and Co for the sale of my mother in laws house. From Valuation to Completion Stones Young was excellent. The service received was very professional and the communication and advice throughout the entire sales process was exceptional. A special thank you to Jack.
5/5
GoogleReally brilliant service from Karen from start to finish. I was kept informed of the progress of my purchase throughout. No issues whatsoever, will be using their services in future should the need arise! Could not fault.
Agent replied · 25 October 2024
Thank you Danielle for your great review, you have been a pleasure to deal with. Sending best wishes from all the team at Stones Young Sales and Lettings
1/5
TrustpilotBEWARE! STONES YOUNG ARE SCAMMERS AND CON ARTIST
AVOID STONES YOUNG LIKE THE PLAGUE. I HAVE HAD A VERY BAD EXPERIENCE WITH THESE AGENTS. THEY WERE MANAGING MY PROPERTY AND I HAD PROVIDED THEM WITH THE KEYS AND THEY TOOK PHOTOGRAPHS WHIST WE WERE PAINTING AND NOT AT THE PROPERTY AND THEY DID'NT EVEN ASK US HOW MUCH DEPOSIT WE WANTED HOLDING. I HAD TO COMPLAIN ABOUT JACK STONES WHO IS A NASTY PEICE OF WORK, AS HE ALWAYS SPOKE TO ME VERY RUDELY AND WAS ALWAYS VERY SARCASTIC. NICK LYDDON IS A VERY BIG LIAR. STONES YOUNG WOULD ALWAYS BE BIASED AND THEY TRIED TO HELP THE TENANT GET BACK HER DEPOSIT, WHEN THEY VERY WELL NEW SHE WAS IN THE WRONG. NICK LYDDON TOLD THE TENANT THAT THE PROPERTY IS IN GOOD CONDITION WHEN IT WASN'T. WHEN I CONFRONTED NICK LYDDON ABOUT IT, HE STARTED STUTTERING AND MAKING EXCUSES, I ALSO ASKED HIM IF HE HAD RECEIVED COMMENTS FROM THE TENANT BECAUSE I HAD RANG MY DEPOSITS AND THEY ADVISED THAT THE TENTANT WILL MAKE COMMENTS AND THE AGENTS WILL BE ABLE TO VIEW THESE COMMENTS AS WELL AS THE PHOTOS AND AGAIN AFTER CONFRONTING HIM HE LIED AND STATED HE HADN'T RECEIVED ANY COMMENTS, BUT WHEN HE SENT THE ADJUDICATORS DECESION ABOUT THE RESULTS IT WAS CLEARLY STATED, TENANT HAD MADE COMMENTS. HE PRETENDED TO LOOK AND STATED THESE HAVE JUST BEEN RECEIVED BECAUSE DISPUTE CASE HAS BEEN CLOSED. I COULD SEE HE WAS LYING THROUGH HIS TEETH. NICK LYDDON ALSO STATED THAT COOKER HOOD WAS ALREADY HANGING BEFORE TENANT MOVED IN WHEN THE ADJUDICATOR FROM MY DEPOSITS DISAGREED AND COULD SEE THROUGH THE PHOTOS THAT WAS INCORRECT AND IN THE END WE WON AND GOT THE DEPOSITS BACK AS WE GOT INVOLVED. I COULD SEE THROUGH THESE CHEATING AGENTS AND WHAT THEY WERE TRYING TO DO AND I WASN'T GOING TO LET THEM GET AWAY WITH IT. DESPITE ME WANTING TO VISIT MY PROPERTY FOR INSPECTION THEY WOULD NEVER TELL ME AND WOULD INSTEAD GO ALONE. EVEN THOUGH WE WERE PAYING TO MANAGE THE PROPERTY THEY WOULD ALWAYS BE BIASED TOWARDS THE TENANT. THE TENANT KATHRYN COUNSELL MADE OUR LIVES HELL. SHE DAMAGED MY PROPERTY, PICKED MY LOCK AND USED MY THINGS IN THE LOFT WITHOUT MY PERMISSION AND SHE NEVER PAYED HER BILLS AND WE USE TO GET COURT AND DEBT COLLECTORS CORRESPONDENCE. STONES YOUNG HELP THE TENANT BECAUSE THEY JUST WANT HER MONEY. TENANT ADVISED ME THAT SHE WAS GETTING ANOTHER PROPERTY THROUGH THE SAME AGENTS BECAUSE SHE KNOWS SHE CAN GET AWAY WITH MURDER THROUGH THE HELP OF THESE AGENTS, SO SHE WILL CONTINUE DAMAGING OTHER LANDLORDS PROPERTY. WE WERE SO STRESSED OUT WE DECIDED TO SELL IN THE END. THE TENANT KATHRYN COUNSELL AND HER DAUGHTER WERE HAVING RAVING PARTIES AND GETTING DRUNK AND POLICE WERE CALLED ON SEVERAL OCCASIONS. THE TENANT WAS DISGUSTING AND FILTHY AND LEFT CONDOMS OUTSIDE OUR PROPERTY, IN THE ALLEY AND BEER BOTTLES AT THE FRONT. SHE BROKE OUR TOILET AND DUMPED ALL HER RUBBISH IN THE OUTSIDE TOILET. SHE LEFT THE PROPERTY FILTHY WITH FAECES IN THE TOILET EVEN THOUGH WE NEVER RAISED THE RENT FOR EIGHT YEARS. THESE KIND OF PEOPLE WILL NEVER PURCHASE A HOUSE BECAUSE THEY GET HELP OFF AGENTS LIKE STONES YOUNG. WHEN WE DID MENTION RAISING THE RENT, IT WAS BECAUSE SHE PURPOSELY STARTED DAMAGING OUR PROPERTY BY FLOODING THE BATHROOM AND CRACKING OUR CEILING DUE TO A MAJOR LEAK. AS A RESULT, THE AGENTS SAID TO US THE TENANT WILL MAKE A LONG LIST OF JOBS THAT NEEDS ATTENTION IF WE WANTED TO RAISE THE RENT. WE HAD HAD ENOUGH AND TOLD THEM WE WANTED TO SELL THE PROPERTY. THE AGENT TOLD US THAT WE WILL GET INTO TROUBLE AND STATED THAT YOU ARE DOING THIS OUT OF REVENGE. WHENEVER THERE WERE FAULTS IN THE PROPERTY, THEY WANTED TO CALL THEIR OWN CONTRACTOR AND HE USED TO GO INTO THE PROPERTY WITHOUT MY PERMISSION. I DECIDED TO GET MY OWN CONTRACTOR AND HE STATED HOW CAN THE TENANT NOT KNOW HOW THE LEAK WAS CAUSED WHEN IT'S OBVIOUS. I URGE EVERYONE TO BEWARE AND DO NOT USE STONES YOUNG OR YOU WILL REGRET IT. . I WOULD NEVER RECOMMEND THESE AGENTSAa TO ANYBODY TO MANAGE A PROPERTY. UNLESS YOU WANT YOUR PROPERTY TO GET DAMAGED. THEY WILL DO EVERYTHING IN THEIR POWER TO LET THE TENANT KEEP THE DEPOSIT AFTER RUINING THE HOUSE AND LEAVING IT IN A STATE OF DISREPAIR.
5/5
GoogleExcellent Team. Sarah and Karen absolutely brilliant and couldn't have been more helpful. Thoroughly recommend Stones Young 100%
Agent replied · 12 November 2025
Thank you for your fantastic review sending best wishes from all the team at Stones Young Sales and Lettings
5/5
TrustpilotI've worked with stones young for a few…
I've worked with stones young for a few years and they are always, prompt, courteous and efficient and this latest sale was no different. Great marketing and plenty of offers. Quick sale, thanks again to the team.
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Tell us what you need and we'll put you in touch. Stones Young Estate and Letting Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Clitheroe.
