Stones Young Estate and Letting Agents Clitheroe reviews

★★★★★ 5/5

Google

I have just sold my house with Stones Young. Well all I can say is this was the best decision I have made and Karen and Sarah were great from start to finish. I met Sarah who came to value and take the pictures for my house and was so good and ensured that the house looked it's best. I cannot state how brilliant it was to have viewings within 12hrs of my home being uploaded in the websites etc which I found remarkable. Then I met Karen she was lovely when she was doing the viewings she was professional and also made sure that the house was looking it's best. Although the sale of my home didn't always go to plan and there was certainly bumps in the road I always knew that Karen was there to give reassurance and guidance when needed and she was always at the end of the phone. I would recommend Stones Young to everyone who is wanted to sell there home as they definitely give you the gold star treatment, and ensure that your home sells with a friendly professionalism that is needed. Thank you so Karen, Sarah and the team.

Sharon · 11 October 2025

★★★★★ 5/5

Google

Recently both sold and bought a house through Stones Young. Very professional from day 1, Sarah came to value our house and take photos which were amazing. Our house went on the market on a Friday and had sold on the Monday. We put an offer on the house we wanted and Karen was absolutely brilliant with both our sale and our purchase. Her communication is second to none. When Karen wasn’t available Sarah was there to guide and reassure us whenever we had any worries. They have proven both their patience and professionalism with my many phone calls and emails! Karen and Sarah make a fantastic team. I’m so pleased we chose Stones Young. Thank you both for being so fabulous.

Nicola · 11 October 2025

★★★★★ 5/5

Google

Stones and Young were fantastic to deal with - very professional and friendly. The whole service from start to finish was first class from the marketing right through to the sale! The house sale and move was so quick - our house sold in a month from the sale board going up! Karen and the team kept up informed throughout and they were very proactive. Can’t recommend them enough

Beverley · 11 October 2025

★★★★★ 5/5

Google

The Stones Young team are just a cut above the rest when it comes to everything you want from an Estate Agency. I recently sold my house through the Blackburn office team and they were fantastic, always reachable when I needed to speak to anyone, and everyone in that team always go the extra mile. We also bought our new home through Stones Young Clitheroe, and again both Sarah and Jack were brilliant, the exceptional and consistent service is what makes them the best in the area, and the management team should be very proud. Nick & Toma

Nick · 9 April 2026

★★★★★ 5/5

Trustpilot

Fab!

My second house purchase via Stones Young and they were fantastic as usual. Unfortunately ran into a lot of issues with my house sale which delayed our purchase, however Mark was always 100% on the ball keeping in touch, updating our vendor, helping where he could. Phil also sorted our mortgage again, and has done for the last 7 or 8 years, always making sure I'm getting the best deal possible. All the staff are so friendly, knowledgeable and helpful. Would whole heartedly recommend using this company to anyone!

Gemma · 19 February 2026

★★★★★ 5/5

Trustpilot

This review is both for the sales side…

This review is both for the sales side of Stones Young and the Financial Services. I sold my property with Stones Young 9 years ago and I was one of the first customers to do this when they first started out as a business. It was a pleasure to work with them and selling my property was easy, swift and straight forward. All of the staff went above and beyond. Previous to the sale, I had remortgaged with Phil, and we have used Phil for our mortgages ever since. We highly recommend Phil and his team. He is an independent mortgage advisor and strives to get the best mortgage rate available to you. It is a quick, seamless process and best of all, there is no charge which is hard to come by these days. Phil is an exceptional example of a professional mortgage advisor and his services are second to none. I highly recommend Phil Young, and his team. It is lovely to see this business going from strength to strength and it is easy to see why. Keep up the good work guys and girls :) x

Emma · 29 January 2026

★★★★★ 5/5

Trustpilot

From valuation to completion

From valuation to completion, Stones Young have been so helpful and supportive through the whole process of selling my property. They managed all the viewings, and the communication exceeded my expectation. I would like to say a huge thank you to Andrew Blacklock as i could not have done it without his diligence, support and professionalism. I would highly recommend Stones Young and the team.

Julie · 13 May 2026

★★★★★ 1/5

Google

No accountability for mistakes on their part and then maliciously lied about it later on. I rented a house through stones young which I recently moved out of. During the tenancy stones young badgered me to carry out inspections on the property. We agreed a time for them to come out and inspect the property. During the inspection i made them aware of a tiny patch of what looked like mould in the lounge - which was there when I moved into the property (pictures I took proved this). Stones young advised me to monitor this. It was agreed that they would liase with the landlord and decide if there needs to be any maintenance to be done, and that was that. It turns out stones young did NOT pass this on to the landlord, and nothing was done about it. Fast forward a year or so and I'm now moving out of the property to a new one. The mouldy spot has not changed or worsened at all in the lounge. Still just a tiny patch on the ceiling. The landlord AND stones young both conspired to screw me over by saying that I had caused a leak in the property, that the mouldy spot was my doing, and stones young sent an email to the landlord telling her that i never made them aware of the patch of mould on their inspection which is a massive lie, because my emails prove this. On top of this it transpires that stones young are not even responsible for carrying out inspections of the property - so why did they badger me to carry out the inspections in the first place? That's the landlords job, maybe communicate with each other to work out who should be doing what instead of cocking everything up then blaming it on the tenant? I asked stones young to take some accountability for this - which they refused to comment on. But as stated, I saw emails between stones young and the landlord while they were plotting together to help the landlord keep my deposit money and they were advising her on what to claim for, what to say, how to present the evidence against me etc, and they again stated that they were "never made aware" of a mouldy spot in the lounge. Absolutely outrageous. In the end it went to a tenancy deposit dispute service, who considered all the evidence from all parties and ruled in my favour (because my evidence showed the tiny patch was there prior to me moving in). Stones young - you failed to communicate with the landlord about who does what, you carried out inspections when you shouldn't have, you failed to act on a potential issue I reported to you, you refuse to hold yourselves accountable for a mistake you made, you then lied about it in your emails while conspiring with the landlord to keep my deposit money. Incompetent, dishonest people with no sense of integrity or accountability when it was needed. EDIT IN RESPONSE Thank you for - finally - taking responsibility for your mistake, it's a shame it took a public review calling you out to coax acknowledgement from you, rather than several months ago when it was needed. If you had made this exact comment when it was needed it would have saved me and the landlord a hell of a lot of hassle wouldn't it? Admitting to your fault now, unfortunately, is no good to anyone and like I said you are only doing it now because of my public review to save face. I hope you learned a lesson in accountability and integrity for your future tenants/landlords.

Harry · 16 February 2026

★★★★★ 5/5

Trustpilot

Property Sale

From the moment Stones Young came out to Value our property, we knew we were going to be in safe hands. Stones Young were very patient, kind and caring as we made the decision to sell our first home. Throughout the whole process they were helpful and supportive and nothing was too much to ask. Would definitely sell or buy another home with them! Plus, their phone plays classical instrumental music, which always puts you in a good mood!

Abigail · 5 October 2026

★★★★★ 5/5

Google

Our sale was far from problem free and took a long time to get over the line. Stone’s Young were just a godsend. They helped to iron out all issues every step of the way and were at the end of the phone and emails pretty instantly at all times. I’m fairly certain that Jack and Sarah saved my sanity on many occasions and offered support and help absolve and beyond what I would have expected. Thank you so much. There isn’t an estate agent around to come close (and I’ve used quite a few over the years)

Gaynor · 11 September 2026

★★★★★ 5/5

Facebook

Recently both sold and bought a house through Stones Young. Very professional from day 1, Sarah came to value our house and take photos which were amazing. Our house went on the market on a Friday and had sold on the Monday. We put an offer on the house we wanted and Karen was absolutely brilliant with both our sale and our purchase. Her communication is second to none. When Karen wasn’t available Sarah was there to guide and reassure us whenever we had any worries. They have proven both their patience and professionalism with my many phone calls and emails! Karen and Sarah make a fantastic team. I’m so pleased we chose Stones Young. Thank you both for being so fabulous.

Nicola · 18 July 2025

★★★★★ 5/5

Trustpilot

Successful house sale

The team at the Blackburn office were really friendly and helpful throughout our house sale. They were very professional from the first meeting. Our listing had great photography and was well written. They really helped to keep our final sale on track and we are very grateful to the whole team, but a special mention to Harriet who was especially helpful when we really needed it. Would definitely recommend.

Jenna · 22 October 2025

★★★★★ 5/5

Trustpilot

Stones Young Blackburn were excellent-…

Stones Young Blackburn were excellent- they communicated promptly and marketed our home superbly. They were Professional, friendly and always on hand to support and help with any questions we had re the sales process. Mark in particular helped make the sales process less daunting and all of the team members wanted to do their best for us. We can thoroughly recommend them. Thanks again for all your hard work!

Adele · 13 October 2025

★★★★★ 5/5

Trustpilot

Professional

Professional, efficient, and helpful staff from start to finish. Jack is one of the nicest and really helpful agents i have met, he showed us around my new home twice and i also saw him on completion day. Andrew in the office helped resolve timing issues on key collection. Overall communication with Stone Young Agents on the phone was a positive experience. Thanks

Jen · 4 December 2025

★★★★★ 5/5

Google

Whilst Stones and Young were actually employed by the client selling their home as the purchaser we found them extremely helpful and they offered full support with our purchase. It was a difficult transaction due to issues outside of the Agents control yet they remained helpful and supportive throughout. A huge thankyou to Sarah and Jack who went above and beyond to keep communications open, pass on messages and provide information. Thankyou - Linda and Stefan.

Linda · 11 August 2026

★★★★★ 5/5

Trustpilot

I recently purchased a property through…

I recently purchased a property through Stones Young and they made the whole experience very smooth and stress free. I first viewed the property with Ben who was very informative and professional, and after we agreed the sale Mark, Lewis and Andrew were nothing short of excellent. Thank you Stones Young.

Jason · 20 February 2026

★★★★★ 5/5

Google

We’ve just purchased our first house through Stones Young. Karen was amazing throughout, very professional, reassuring and extremely friendly. Response to emails is always quick and they’re more than happy to help with any questions you have. Including a little after care when we got the keys of contacting the seller about some little bits for us, to make the move easier. When Karen was out of office, Sarah would ensure emails were still responded to, she was equally as lovely and very helpful. The overall experience through Stones Young was great :)

Chloe · 5 May 2025

★★★★★ 5/5

Google

I highly recommend using Stones Young. The team worked closely with me every step of the way. Their support and attention to detail didn't stop once the sold sign went up. Karen in particular was an absolute superstar when it came to getting all the final details with my buyer over the finish line. Truly above and beyond. An absolute credit to the company. Thank you all so much for your Professionalism and keeping me fully informed every step of the way.

Susan · 11 October 2025

★★★★★ 5/5

Google

An absolute pleasure to deal with Karen and Sarah from Stones Young. What a great estate agency! They worked their backsides off, took fantastic photos (made me put things away before taking the shots so they knew how to style a room for maximum impact) and they communicated at every angle! Words can’t express how impressed we were with them. I’d not hesitate to recommend them to anyone wanting a great selling experience! Thank you so much, we are both so happy

Kerry · 11 October 2025

★★★★★ 5/5

Google

I recently sold my house through Stones Young Clitheroe and would definitely recommend them. After my first buyer had to pull out, they very quickly had it sold again. Throughout the selling process, their communication, clarity, hard work and advice was excellent. Thank you Sarah and Karen :)

Rachel · 16 April 2025

★★★★★ 5/5

Google

We first met Sarah when we viewed another property (prior to listing our own) and instantly warmed to her. The conversation about who we wanted to list ours was very brief, Sarah was the one. Both her and Karen were brilliant from start to finish. Their advice throughout was invaluable and they're a credit to the company. They are so kind, informative and attentive that we now feel we have finished the selling process with two new friends. Thank you ladies!

Clare · 11 October 2023

★★★★★ 5/5

Google

Cannot recommend Stones Young enough! We used the Clitheroe office to sell our house, and all I can say is that Karen & Sarah have been absolutely fantastic, lovely, professional and just genuinely down to earth people that actually seem to care, rather than just selling another property. Karen went above and beyond to ensure our sale went through as best it could, despite taking longer than expected - but was always in touch regardless of whether there was anything to inform of or not, always ready to chase down the chain when needed and was always happy to chat. We would not hesitate to use Stones Young again if we ever needed an estate agents. Thankyou ❤️

Carla · 11 October 2023

★★★★★ 5/5

Trustpilot

Cannot recommend Stones Young enough…

Cannot recommend Stones Young enough with the way they professional dealt with selling a property I inherited. Nothing was to much trouble even when there was a delay in the property selling, particularly Andrew and Jack who were great throughout. Would not hesitate to use Stones Young again. Jamie

Jamie · 12 February 2026

★★★★★ 5/5

Trustpilot

I’d recommend Stones Young

Joanne and her team did a great job selling my home. They kept me up to date every step of the way. Mark would give regular telephone updates. Took away the stress of me doing the viewings. Have an excellent understanding of the local area and provided excellent advice

Lorraine · 11 February 2026