5/5
Our agent is Lily Butler, she responds really quickly and is considerate, she really is an expert at this and was able to answer all the questions we have, in a very short time! Thanks to her, we were able to sign a house contract really soon!

Trusted Agent profile · Clifton · Bristol
Verified
★★★★★
997 reviews across 2 platforms
187-189 Whiteladies Road, Clifton, Bristol, BS8 2RY
Ocean Sales & Lettings's office in Clifton, Bristol, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 997 reviews on two platforms, including 996 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We’ve been selling all kinds of homes in Bristol for over 30 years. So we know every street, road, drive, lane, terrace, avenue & alley-way in this wonderful city (& beyond). The home advantage We know which neighbourhoods (or individual streets) have a buzz about them. We may even know your house or flat - it's quite possible we've sold it before. And that definitely gives us an edge in helping find the right buyer. We're not happy unless you are very happy Simple to say, but much harder to put into practise. That's why, over the years, we've honed and fine-tuned a really systematic approach to helping our brilliant teams do the best possible job for very client. Just one example: our brilliant Move managers. People with staying power It’s important we produce some lovely marketing materials and get your property on-line, in fact it’s essential. But equally essential is the team of people working for you. They are, quite honestly, incredibly enthusiastic, hard working and, well nice. We look after them well. And we spend a lot of time training & developing them (that’s why we were one of the first in our industry to be awarded the Investor in People award). So right across the business you’ll meet brilliant people who may have been with Ocean for 15 years or more. All that experience…. working for you
The Trusted Agent 2026 results for Ocean Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Clifton office, from every platform, shown as written. First names only.
5/5
Our agent is Lily Butler, she responds really quickly and is considerate, she really is an expert at this and was able to answer all the questions we have, in a very short time! Thanks to her, we were able to sign a house contract really soon!
5/5
Have been using Ocean Clifton to let our properties for over 10 years and have always had a fantastic customer service experience from the team in Clifton. Always helpful and extremely professional
5/5
Ocean have been really helpful in our search for somewhere to rent. They've always been quick to get back to us, and very approachable. We had to make a couple of changes to our application which was accommodated without a problem.
5/5
William Jenkins and Annabel Williams have been very helpful with their advise and cooperation to make things as smooth and efficient as it can be. The communication has been excellent and I am very pleased with the service they have provided.
5/5
I have used the services of Ocean Letting & Management for 2 years since purchasing a buy-to-let flat in the centre of Bristol. I have received an excellent service and the company has found very good tenants for my property. Their knowledge of the market and understanding of rental legislation is comprehensive.
5/5
I had a great experience with ocean lettings. William Jenkins helped me tremendously and provided me with all of the information that I need to rent with ocean.
5/5
We had an amazing experience with Ocean and in particular with Annabel. She has been amazing and extremely professional during the all process, I would definitely recommend her. She has been so supportive, competent and professional we cannot thank her enough for all her hard work.
5/5
I have used this office for a few years as property managers . I am v pleased with their work - polite, responsive , proactive. My recent contact , Lily Butler, has exemplified these high standards. Carry on the good work ! With Thanks. John Franey
5/5
We have used Ocean for 6 years to let out and manage our property and I can recommend the whole team. They are professional, friendly and respond quickly to enquires. 10/10
5/5
Another smooth and straightforward transaction completed with the guys from Ocean which is why we keep returning to them time after time for our property lettings, purchases and financial services. Great work again by Lily Butler and the gang. Faultless!
5/5
Another smooth and straightforward transaction completed with the guys from Ocean which is why we keep returning to them time after time for our property lettings, purchases and financial services. Great work again by Lily Butler and the gang. Faultless!
5/5
I use Will at Ocean whenever my flat needs to be let. Efficient, responsive, professional: recommended.
5/5
It has been great working with Ollie at Ocean Estate Agents in Clifton. He is helpful, knowledgeable and gives constructive advice. He also has great communication skills which is refreshing!
5/5
Excellent service. Good local knowledge and advice. Jasmine in the office was brilliant at chasing all parties and keeping us updated all times with regards the progress of the sale.
5/5
Ocean got me sorted with my rented flat - great team, quick and professional !
5/5
Great experience with Annabel letting out our property. Professional and friendly, always very helpful! Makes a huge difference to have someone we can trust, especially being overseas!
5/5
Annabel and the Ocean team have been excellent from the outset in helping us with the purchase and then letting process for our first investment flat in Bristol. She has been efficient, professional and responsive throughout and I have no hesitation in recommending Ocean.
5/5
I have use Ocean on a number of occasions now and they have always been very responsive and helpful throughout both the sales and lettings processes. Thank you team!
4/5
Very competent agents who knows the area and how to make a sale (they sold our property last year).
Thank you for the fantastic ⭐️ ⭐️⭐️⭐️Review that you have left. We ensure all of our staff are hand picked to provide the best service and are knowledgeable about the area in which they work and the wider area. Let us know if you need any help or advice in the future.
5/5
Very helpful staff, liaison with solicitors and vendor much improved due to Ocean’s assistance.
5/5
Really helpful and professional group of people. Thank you for making the whole house-hunting / buying process a little less stressful!
5/5
Having never sold a property before I had a few agents to value my flat, Mark at Ocean stood out above the others, with his knowledge and advise making it an easy desicion to sell my property with Ocean, once on the market the flat sold quickly, highly recomended!
5/5
We are really grateful and happy with the Annabel gave us when putting our property up for rent, she was professional, swift and very knowledgable. She was quick to get back to us with questions that we had - a good experience had!
5/5
We have used Ocean for 6 years to let out and manage our property and I can recommend the whole team. They are professional, friendly and respond quickly to enquires. 10/10
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ocean Sales & Lettings, Bristol won Trusted Agent.