Trusted Agent profile · Clevedon

Woods Clevedon reviews

4.6

★★★★★ Excellent

175 reviews across 1 platform

41 Hill Road, Clevedon, BS21 7PD

Woods's office in Clevedon, at 41 Hill Road, is rated 4.6 out of 5 across 175 reviews on 1 platform, including 175 Google reviews rated 4.6.

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4.6 / 5

175

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Clevedon office, from every platform, shown as written. First names only.

5/5

Google

I came into Clevedon office with a few questions about the rental market and was greeted by Emily & Beth who provided an excellent service and were very informative. Thank you both!

Halle · 26 March 2024

Agent replied · 31 May 2023

Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care

5/5

Google

Hi we had a really really wonderful experience with Woods of Clevedon - I found the staff to be polite and professional and extremely helpful, they made renting our lovely (and very reasonably priced house) exceptionally easy and Gill in particular was a delight - I literally have no clue why the reviews are not great as we would highly recommend them to anyone !

Will · 7 July 2019

Agent replied · 6 July 2023

Hi Will Thank you very much for this 5* review and recommendation! I am delighted to hear that Gill and the team provided such good service when renting out your property! Kind regards, Jake

5/5

Google

We just recently agreed to rent a really nice property through Woods Estate agents. Chloe Worthington gave us an informative tour of the property and has been really helpful throughout, making the process to secure the property nice and easy.

Oliver · 26 March 2023

Agent replied · 31 May 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I've been looking for a property in Portishead for a while now and Chloe has gone above and beyond to help me find the perfect one. She has consistently been informative, kind and hard working to help me with my move. Couldnt have asked for anyone better to help!

Tristram · 26 March 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Excellent service and extremely professional, they helped us find a new place to live with absolutely no hassle at all, would highly recommend.

Dan · 26 March 2024

Agent replied · 1 October 2023

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We have been working on getting our first place with Woods, through Chloe, everything has been easy and straight forward. Anything like this could get really stressful, they have made it simple and a been very lovely.

Leah · 26 March 2023

Agent replied · 31 May 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Emily has guided us through the process of renting, with a limited market due to demand. We were thinking we would never find what we were looking for, but she has persevered and kept in contact constantly resulting in us being able to go …

Hazel · 26 March 2022

Agent replied · 6 July 2023

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

100% Positive experience, helpful and kind team members. My Partner and Me are very happy with our new home :)

Carlos · 26 March 2024

Agent replied · 24 August 2024

Many thanks for your outstanding 5* review Carlos. Best wishes, Lucy, Customer Relations.

5/5

Google

Woods have been letting my properties for over 20 years now. Emily Smith looked after me through the last let. She was great. Always kept me in touch. Personal service to perfection.

David · 26 March 2023

Agent replied · 31 May 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Prompt response to queries. Fast and secure letting processes. Good behaviour and excellent attitude towards customers

ANEESH · 26 March 2024

Agent replied · 6 July 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I normally distrust estate agents but not so with Woods. They do what they should promptly and professionally and don't bother you once you have signed up. I cant believe I am recommending an estate agent but I am. My wife and I have complete confidence in them.

Geoff · 6 July 2020

Agent replied · 6 July 2023

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

I came into the office today and was enquiring on rentals, i have never rented before. I was seen by Emily smith who was very informative, professional and kind.

Lauren · 26 March 2023

Agent replied · 31 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service from Louise who was very professional and accommodating throughout the entire process.

Sayal · 26 March 2024

Agent replied · 24 August 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future Sayal. Kind regards, Lucy, Customer Relations.

1/5

Google

So rude on the phone, didn't even bother going to view the properties as the member of staff on the phone just seemed to have an attitude. Good job we didn't as I've just seen all the terrible reviews on here. Dodged a bullet here I think.

Grace · 7 July 2018

Agent replied · 6 July 2023

Hi Grace, thank you for taking the time to leave us this rating. If you would like to provide us with further details about the service, so we can look into this, please contact me at review@countrywide.co.uk. Kind regards, Emma.

1/5

Google

This lot just do not care about tenants and simply give you the worst treatment possible so that you will leave. This is so they can get your leaving fee and another signing fee. 6 months later, another leaving fee, another joining fee. When something needs fixed it is just "It will be tomorrow" 4 weeks to fix a broken toilet! 5 weeks to fix a leaking ceiling! 7 weeks to fix the internet! But 1 day to accept we were leaving and get the house back on the market.

Blue · 7 July 2016

5/5

Google

Louise and the letting team are excellent. We rented through woods for over 7 years and had no problems, they were all very helpful.

Vikki · 26 March 2023

Agent replied · 31 May 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Wonderful staff, couldnt have had a better experience letting out my house with them, and all the professional advice. Particularly impressed with their professional yet personal nature. Highly recommend!PositiveProfessionalism

Taylor · 25 August 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave us this fantastic 5* review, recommendation and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Wonderful experience, very friendly and helpful agent, Emily Mae Smith. Other members of staff also very friendly and helpful. Overall a great experience.

Barbara-Ann · 26 March 2023

Agent replied · 6 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Would highly recommended using this company for letting, we rent a property from them and the team were very helpful and friendly. Nothing is too much of an ask and always willing to sort issues out if the arise

Jodie · 6 July 2020

Agent replied · 6 July 2023

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Google

I cannot praise kate and the team at woods clevedon highly enough. They have been so helpful in trying to secure me a property going above and beyond their normal duties. Would thoroughly recommend anyone giving them a call.

Tracey · 6 July 2020

Agent replied · 6 July 2023

Thanks Tracey for the amazing 5* review and recommendation. Best wishes, Lucy

5/5

Google

Efficient, professional and exemplary service from Chloe Worthington. We are impressed with their service, availability and quick response regarding all matters.

Dr · 26 March 2023

Agent replied · 6 July 2023

Thanks Dr Reems for the lovely 5* review! Best wishes, Graham - Customer Relations

5/5

Google

All the letting team at Clevedon are fantastic. Would fully recommend for an easy and pleasant experience! Thanks again.

Steve · 26 March 2023

Agent replied · 31 May 2023

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Woods have proven flexible, responsive and extremely helpful over the course of my dealings with the Clevedon team. Always willing to go the extra mile and do the right thing. Professional, courteous staff and a well thought out back office operation.

Mark · 7 July 2018

Agent replied · 6 July 2023

Hi Mark, Thank you for this fantastic 5 star review for Woods Estate Agents Clevedon. I am pleased to read that you found the teams approach to estate agency very effective. Best wishes, Sarah.

5/5

Google

Brilliant service from Chloe. She was really friendly and helped with the whole process. Thank you so much.

Dominika · 26 March 2023

Agent replied · 31 May 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

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