Woods Clevedon reviews

★★★★★ 5/5

Google

Worked with Woods back in 2019, and they were amazing at helping me secure a property, which can be sometimes difficult as a freelancer. In 2024, contacted Woods again wondering if that service was a one off, but Louise was fantastic from the get-go. This time I was salary-based, but moving from a remote location. A couple agents had already hung up on me mid call, but with Woods it was like night and day. Having an actual human conversation, and being treat with respect and decency, which as a tenant can be hard to find sometimes. If you're moving to Portishead or Clevedon, go with Woods if you can!

Philip · 26 March 2025

★★★★★ 5/5

Google

Kaisha was absolutely fantastic with putting my flat on the market and it was let out within a week. I can’t thank her enough for what she’s done, highly recommend,😊 …

Gracie-Marie · 26 February 2026

★★★★★ 5/5

Google

Kate Kirk is an awesome lady to deal with and a huge credit to Woods. She was pivotal in assisting us to aquire our rental and is extremely knowledgeable, kind, considerate and has a fabulous sense of humour to boot. I highly recommend her to anyone looking to rent. 10/10 for courteous & professional service with a personal touch!

Ant · 26 May 2025

★★★★★ 5/5

Google

I can’t thank Rebecca L. enough for her incredible support in helping me rent my first place ever! I had so many questions, and she was patient, knowledgeable, and always willing to help. The whole process went smoothly and quickly, making what could have been a stressful experience so much easier. Highly recommend her to anyone looking for a reliable and professional agent!

Aggie · 19 March 2025

★★★★★ 5/5

Google

We had a fantastic experience with Woods in Hill Road. Kate especially made our nephew feel really at ease, she was patient and kind and helped make his experience of renting his first home an easy and happy one. Really quick and efficient too, nothing was too much trouble. Thanks so much Kate!

Emma · 20 May 2025

★★★★★ 5/5

Google

Rebecca helped me find the perfect flat in Portishead. She was informative, helpful and very communicative. She answered the many queries I had very quickly and made what could have been a stressful process, easy, smooth and quick. Thank you so much for all your help! I couldn't recommend Rebecca more!

Megan · 26 March 2025

★★★★★ 5/5

Google

We have had an excellent experience from Woods while looking to rent a property. Emily Smith has been working with us and has been fantastic. Throughout the process Emily has been professional, thorough and understanding, answering any of the questions we had and being sure to communicate the process clearly with a friendly and approachable manner which helped us feel at ease. I would happily recommend them to anyone looking for a property. Many thanks to Emily and the rest of the team.

Sarah · 29 June 2023

★★★★★ 2/5

Google

I’ve recently rented a property using Woods. The individual members of staff I’ve spoken to have been helpful and genuinely seem to be trying their best and I’m very grateful towards them, however, the system they’re working through seems inherently flawed making the whole process slow, frustrating overly complicated and repetitive. The third party checks they use for your personal data seem questionable and now even though I’ve completed the entire process and have moved into the property I’ve been asked to supply all of my personal data again to a different third party check system as they have swapped over and lost all of my personal information. There seems to have been no checks on the property by the landlord or Woods before I moved in as the property was filthy. I did ask for this to be cleaned after the viewing and was assured it would be but weeks later upon moving in I found nothing had been done and was told by Woods I’d have to deal with it myself. As I stated at the beginning of this review; every member of staff I’ve dealt with has been helpful and deeply apologetic for the problems I’ve faced along the way and I don’t believe any of this is their fault. If anything I feel sorry for them being in the position of facing customers in one hand and trying to deal with the bureaucracy and shortcomings of the Woods internal system in the other.

Ollie · 22 August 2025

★★★★★ 5/5

Google

Louise was absolutely fantastic from start to finish! Her communication was excellent, and she made the entire process smooth and stress-free. She was knowledgeable, approachable, and went above and beyond to help me with finding the right rental property. Highly recommend her services!

Emma · 26 March 2025

★★★★★ 1/5

Google

Serious concerns over deposit handling and communication I had a disappointing experience with Woods Estate Agents at the end of my tenancy. Despite leaving the property clean and empty, I was charged the full deposit (£1,096) for cleaning, gardening, and removing items that were never left behind. I still have those items in my new home. The check-out inspection was done before my tenancy ended, and without my knowledge. Photos from that visit were used to justify the deductions, even though I was still in the process of cleaning and moving out. They also wrongly applied £156 in rent arrears, which were only removed after I followed up and challenged them. Throughout the process, I was passed between different teams and struggled to get clear answers. No evidence was provided for the work allegedly done, and the new owners confirmed they are fully renovating the property anyway. This experience raised serious concerns about how deposits and communication are handled. I would caution others to think twice before renting through Woods. Edit: below they replied like they care and asked me to write then, I responded, and am so far being ignored for 6 days, no acknowledgement of even receiving the response. Classic way of outwardly showing that they care, while actually not caring at all.

Arthur · 22 July 2025

★★★★★ 5/5

Google

Where do I even start, if you’re looking for an Estate Agents that truly care about you and providing you only the best experience then go for Woods. Chloe is a true credit to the Company and is spot on with everything she does. Lovely, kind, and genuine lady who will go above and beyond for anyone. (All the team are so lovely, anyone you speak too will take care of you) Thank you for all you have done and continue to do for me as a tenant.

Taish · 26 March 2023

★★★★★ 5/5

Google

Exceptional service from Louise at Woods. Highly professional, great market knowledge and a friendly approach, we couldn't have asked for more. Whilst we weren't able to secure our property of choice on this occasion, Louise was helpful and supportive throughout the process and we have no doubt she'll provide the same excellent level of service going forward as we continue our search.

A · 26 March 2024

★★★★★ 5/5

Google

I have been in contact with Chloe for a few weeks now. Although I haven’t found a property to move to yet, Chloe is always updating me with new properties she has available and currently has me booked in for a viewing of one. She always emails me back straight away answering any questions I have so I’m not left for a long time waiting for a reply. With her help I am sure I will find the right property soon, thank you so much Chloe!

Georgia · 27 November 2022

★★★★★ 5/5

Google

Have used Woods estate agent to secure a new rental property and would highly recommend. Thank you so much to Emily Smith who has been so helpful; from showing us around for a viewing, to answering our questions and guiding us through the whole process. She has taken the stress out of the process by being friendly, honest, informative and efficient!

Rebecca · 26 March 2024

★★★★★ 5/5

Google

Used Woods for years and they've always been good. Over the last couple of years Emily Mae Smith has taken over our account and she's excellent! Always on the ball, always professional and always keeps us in the loop. We certainly plan to keep using Emily and the team for our portfolio of rental properties. Keep up the good work.

Gary · 26 March 2024

★★★★★ 5/5

Google

Rebecca was very helpful throughout my property search. Brilliant service

Albert · 26 December 2025

★★★★★ 5/5

Google

Just want to say a massive thank you to Louise for all her hard work in helping me and my family move to our new house. Amazing work and we are so grateful. Thank you!

Jacob · 26 March 2025

★★★★★ 5/5

Google

I have been in contact with Chloe for a few weeks now. Although I haven’t found a property to move to yet, Chloe is always updating me with new properties she has available and currently has me booked in for a viewing of one. She always emails me back straight away answering any questions I have so I’m not left for a long time waiting for a reply. With her help I am sure I will find the right property soon, thank you so much Chloe!

Georgia · 31 May 2022

★★★★★ 5/5

Google

Exceptional service from Louise at Woods. Highly professional, great market knowledge and a friendly approach, we couldn't have asked for more. Whilst we weren't able to secure our property of choice on this occasion, Louise was helpful and supportive throughout the process and we have no doubt she'll provide the same excellent level of service going forward as we continue our search.

Amsworth · 23 November 2023

★★★★★ 5/5

Google

Rebecca has been an absolute pro through organising my new rental and my many requests. I believe Rebecca has a very promising future in this industry and any clients she gets will be very fortunate like myself.

Luke · 1 February 2025

★★★★★ 5/5

Google

Emily Smith Thank you Emily for making my move to my new home very smooth and easy, you did fantastic job. I can not thank you enough for all the support and help you gave me through out the moving process. Emily was an excellent estate agent and a great person, she was never late to reply for my emails or requests and always with a very welcoming smile. I would not hesitate to recommend Emily for anybodies real estate needs as she will look after you very well. Thank you Emily

Raed · 26 March 2022

★★★★★ 5/5

Google

A highly professional service from start to finish from all the Woods team. Thank you so much everyone. I want to give a special commendation to Emily who has been outstanding every step of the way. She is extremely professional, knowledgeable and goes above and beyond. Thank you so much Emily....you are amazing. .

Jeanette · 26 March 2024

★★★★★ 5/5

Google

I have been in contact with Woods requesting advice regarding their process of becoming a tennant. The whole process has been thoroughly explained to me by a professional & friendly lady called Gill. She talked me through the whole process & took the fear & concern out of the prospect of moving to a new property. I wouldn't hesitate to recommend Woods Letting Agents . Thank you Gill.

Sandra · 26 March 2023

★★★★★ 5/5

Google

Louise has been fantastic, sorted our family home out and due to move in at the end of May, really easy transition and great communication, would 100% recommend.

Josh · 26 March 2025