Trusted Agent profile · Clevedon

Reeds Rains Clevedon reviews

3.8

★★★★★ Good

2,251 reviews across 2 platforms

5 The Triangle, Clevedon, BS21 6NB, BS21 6NB

Part of Reeds Rains CEMB, see every office.

Reeds Rains's office in Clevedon, at 5 The Triangle, is rated 3.8 out of 5 across 2,251 reviews on two platforms, including 238 Google reviews rated 4.8.

Google logo

4.8 / 5

238

Reviews on Google

This office

Trustpilot logo

2,013

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Reeds Rains Clevedon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Clevedon.

What do you need help with?

Reviews

Every review we hold for the Clevedon office, from every platform, shown as written. First names only.

5/5

Google

I can’t praise Reeds Rains enough, from initial valuation through to sale of my property & purchase of new one the whole process was handled expertly with excellent communication throughout, all completed within 12 weeks. All the staff I dealt with with courteous & helpful but Tina was especially amazing, I also used a law firm through them which meant I didn’t have to chase them, Tina did that & relayed updates to me regularly. All in all what can be very stressful was made so simple. I wouldn’t hesitate to recommend them to anyone selling or buying a property.

Nancy · 16 May 2025

Agent replied · 26 July 2025

Thank you so much for your kind words and the 5 star review! We're thrilled to hear that your experience from valuation to completion went so smoothly, Tina will be especially pleased to know her support made such a difference throughout your journey . Making the buying and selling process as simple and stress-free as possible is always our goal. We really appreciate your recommendations! Thank you Charlotte & Team

5/5

Trustpilot

Great service from Kate and the team at…

Great service from Kate and the team at Chapel House. They did a fantastic job marketing the property and did lots of accompanied viewings for us.

Diane · 26 August 2026

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience with us. Achieving the asking price quickly is always our goal, and we are delighted we could deliver such excellent results for you. Thank you for your kind words. Regards, Reeds Rains

5/5

Trustpilot

I chose Reed Rains as they are an established company in my area

I chose Reed Rains as they are an established estate agent within the area and felt they were best placed for the sale of my house and it proved to be the right choice. Communication throughout was constant and informative. The lines of communication were ideal as I dealt with the same person throughout. Within two weeks I agreed a sale and cannot thank Reed Rains enough for this.

Anthony · 9 September 2025

Agent replied · 28 December 2024

We're happy to hear that our experience and service met your expectations. We appreciate your recognition of our consistent communication and are grateful for your kind words regarding the quick sale of your house. Regards, Reeds Rains

5/5

Trustpilot

Highly Recommend, great and supportive

My experience has been great with Reeds Rains, from first speaking and organising things with Andy, to Roy carrying out viewings, and Kathleen and the team helping me through the selling process. Highly recommend Reeds Rains.

Shaun · 15 May 2026

Agent replied · 22 June 2026

We are so glad to hear you had such a positive experience with us. We truly appreciate your high recommendation and kind words. Regards, Reeds Rains

5/5

Trustpilot

John has been helpful and professional…

John has been helpful and professional all the way through our experience with Reeds rains

S.D · 24 September 2026

Agent replied · 10 October 2026

We're delighted to hear our team provided such a professional and helpful experience throughout your journey with us. Regards, Reeds Rains

5/5

Trustpilot

Delightful Laura Jayne…

We have been dealing with Laura Jayne from the Newcastle office, she has kept us informed every step of the way through our purchase. She has answered every call and replied to every email and contacted us whenever there was news to be relayed or a question we needed answering. She has done this with complete professionalism and friendliness, and we have not even met her yet, she has been such a delight to deal with and we cannot wait to meet her to collect our keys and start a new chapter in our life She is an absolute credit to Reeds Rains. Mr & Mrs D Evans

Dawn · 25 May 2026

Agent replied · 22 June 2026

Thank you for taking time to give us a review. I am really pleased that you found our service to be 5 Star, we always strive to provide a quality service to all of our clients, Laura worked really hard on getting this sale over the line. I will pass on your comments to Laura. Peter O'Brien, Branch Manager

5/5

Trustpilot

Very friendly, informative and efficient

Ken was very helpful , got back to us with answers in good time

Janine · 24 September 2026

Agent replied · 10 October 2026

We're so happy to hear our team provided such timely and helpful assistance. We appreciate your kind words. Regards, Reeds Rains

5/5

Google

The entire team at Reeds were fantastic from start to finish. From valuation/pictures to the final sale they were always available. The advice we received was helpful and reassuring throughout and getting full asking price was the icing on the cake. If we ever decide to move again, Reeds will be our team. Highly recommend so give them a call today! Thanks all 😁

Sean · 11 September 2026

Agent replied · 11 October 2026

Thank you so much for your wonderful review! 😊 We’re delighted to hear that you had such a positive experience with the team from start to finish. It was a pleasure helping you through the sale of your home, and we're especially pleased that our advice, support, and communication helped make the process as smooth and reassuring as possible. We wish you all the very best in your new home, and if you ever decide to move again, we’d be honoured to help you once more. Many Thanks Charlotte & Team

5/5

Trustpilot

I would definitely recommend Reeds…

I would definitely recommend Reeds Raines Liverpool branch, our sale is now going through. Thank you to Owen Thea Jack and Justin who were always professional and helpful and have restored my trust after a bad experience dealing with another Liverpool based Estate agent.

Ms · 12 February 2026

Agent replied · 23 February 2026

Dear Ms McNulty thank you for taking the time to leave the Liverpool team a review and it has been a pleasure to help market and sell you apartment for you. We will keep you updated on the progress of your sale. Kind Regards Justin Barton

5/5

Trustpilot

Very pleasant negotiator

Aaron Smith is a extremely pleasant and sympathetic negotiator. On time for viewing, with a cheerful personality.

Patricia · 29 August 2026

Agent replied · 23 September 2026

We're so happy to hear about your positive experience with our team member. It's wonderful to know that their cheerful personality and helpfulness made navigating the process easier for you, especially their willingness to visit you at home. We truly appreciate your kind words. Regards, Reeds Rains

5/5

Trustpilot

Silas Rains at the Wrexham branch.

Dealt with Silas Rains at the Wrexham branch on 3 occasions. Sold our house within 2 weeks, 7 years ago, my parents house 5 years and my sister's last week. The latter was non standard build, difficult to sell really requiring cash buyer.

Gary · 12 February 2026

Agent replied · 23 February 2026

We appreciate your continued trust in our services. It's great to hear about your positive experiences with the sales of your house, your parents' house, and your sister's property. We're so glad we could provide knowledgeable, efficient, and patient service. Regards, Reeds Rains

5/5

Trustpilot

Jack Owens came to value my property I…

Jack Owens came to value my property I was really nervous as having to sell due to divorce. Jack was so reassuring and made me feel at ease straightaway I honestly could not recommend him more look forward to listing with him.

Hayley · 12 February 2026

Agent replied · 23 February 2026

We appreciate you sharing your experience. We're happy to hear that you felt reassured. We look forward to assisting you with your listing. Regards, Reeds Rains

4/5

Trustpilot

Friendly and professional. Reeds Raine's have been very helpful…

Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.

Herbert · 27 August 2026

Agent replied · 23 September 2026

We are so pleased to hear that our team in Pontefract provided such helpful and professional support during what can be a stressful time. We appreciate you sharing your positive experience with us. Regards, Reeds Rains

5/5

Trustpilot

As a long time landlords with the…

As a long time landlords with the newland Avenue office, we were confident when choosing Steve, Tony and their team to take care of our own house sale …… superb communication, attention to detail proved successful when arranging the many viewings in a very short space of time which I’m confident will produce a buyer for our lovely home very soon THANKYOU

Kevin · 1 September 2026

Agent replied · 23 September 2026

We are delighted to hear about your positive experience with our team. It's wonderful to know that our communication and attention to detail have been so beneficial in arranging viewings for your home. We truly appreciate your confidence in our services and look forward to a successful outcome very soon. Regards, Reeds Rains

1/5

Trustpilot

Northwich Branch - Absolutely Worthless

Northwich Branch - Absolutely WorthlessIf you are a renter, please stay away from properties that use this branch.Unhelpful, always a delay, not wanting to do the work needed and mostly ignore you.They are unwilling to even speak about maintenance issues, all they do is take the rent and ignore you. Heating issue? Fix yourselfDrainage issue? Fix yourselfIssues they said they would fix once you moved in? Fix yourselfProperty inspection? Waste of time, they never turn up and ignore youI just have no idea why it’s so difficult to get things done. Isaac in the maintenance department literally does nothing to help and would never even bother replying. Jonathan is as unhelpful and there is nothing I can do to get problems fixed.I will never rent from these again; absolutely appalling.

Billy · 19 December 2024

Agent replied · 28 December 2024

Hi Billy,We are sorry to see the low star review and your comments, we would like to investigate this further for you and address these issues.Could you please reach out to us directly by phone 01606 41315 or email at northwich@reedsrains.co.ukWe’d like to understand your concerns better and work towards a resolution.Regards,Reeds Rains

5/5

Trustpilot

Chris was very helpful and advised us…

Chris was very helpful and advised us on a quick sale

Sandra · 14 September 2026

Agent replied · 23 September 2026

We're happy to hear we provided helpful advice for a quick sale. We appreciate your positive feedback. Regards, Reeds Rains

1/5

Trustpilot

Unprofessional and unhelpful staff

Unprofessional and unhelpful staff. We loved the property we inquired about, but the listing was not transparent hence why I think such a beauty property is still not rented yet and has even been reduced. There is no parking and it is unfurnished, though the listing will not state this. When called to ask, two agents could not point out to the written bit where it says it is unfurnished or furnished, with one condescending agent hanging up the phone.

Diana · 21 November 2025

2/5

Trustpilot

shambles, salford quays barance were the worst…

salford quays barance were the worst letting agents we have been unfortunate enough to have dealings with, if you can avoid them I suggest that you do. the move in inventory was a work of fiction with not a single fault or damage mentioned and the flat was filthy with numerous items of damage and disrepair that they are now trying to claim from us after moving out and leaving the place in better condition that we moved in Jessica was so tardy at arranging repairs that we gave up. never again would we deal with these people

Peter · 7 November 2024

Agent replied · 28 December 2024

Hi Peter,We are sorry you have not been happy with the service you have received from Reeds Rains. If you wish to discuss further please contact the Salford Quays office and they will be happy to assist.Regards,Reeds Rains

1/5

Trustpilot

Reeds Rains Estate Agents Durham City Dross staff

Reeds Rains Estate Agents Durham City81-83 New Elvet, Durham DH1 3AQjust nowPoor communication and low level serviceWere going to rent a property and asked the following questionsWe live 280 mile round trip from you nearest branch is there any other option to prove right to rent?Charlotte’s response was , where is the nearest RR branch where you live… Thought I had said in the question 280 miles round trip you idiot.She didn’t appear to have read the question at all.We flew back into Manchester and contacted RR Durham advising there was a branch in Widnes, Cheshire and as we had our passports with us suggested we could call in Saturday. RR advised they couldn’t contact the branch. We took matters into our own hands and contacted St Helens and advised them of the situation and could we come in to scan passports which they agreed…Why are we doing all the running around when paying RR to act dopey and do nothing….There is a fantastic university I’d Durham so why do they have to employ morons in RR Durham…Surely there must be students looking for part-time work!!!!Worse estate agents ever used

Steve · 5 November 2024

Agent replied · 28 December 2024

Hi Steve,I am sorry to hear that you are dissatisfied with your experience with the team. We appreciate all feedback received as customer service is at the heart of the business. I have spoken to the team and can see that they have discussed the points detailed above with yourselves already, while this may be inconvenient for yourself, the team were only ensuring that the tenancy you entered was compliant. The team were doing their best to assist and had made efforts to organise relevant visits on your behalf. We wish you well in your property search. Regards,Reeds Rains

5/5

Trustpilot

Lewis the agent was early to the…

Lewis the agent was early to the viewing appointment and gave me time to wander throughout. He called when he said he would, and was very helpful throughout. As you can imagine the process can be quite nail biting but his quick responses and helpful manner made buying stress free. I would definitely recommend your service to anyone.

Mrs · 2 September 2026

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience with our team member. It's wonderful to know that our efforts to provide a stress-free buying process were successful. We truly appreciate your recommendation! Regards, Reeds Rains

1/5

Trustpilot

Don’t touch with a barge pole!!

Truly awful experience…so unprofessional. Total lack of communication. On completion day, went to drop keys in and office was all locked up! We had been in a few days before to make sure of arrangements and were told there would be someone in their office at all times on completion day. Eventually Luke arrived - he had been for lunch, but there was no-one to cover…unbelievable on a Friday, the most popular day of the week for moving house. Whoever is the manager in Chester needs to realise that we are paying good money for a service, when it shouldn’t be unreasonable to expect someone to actually be on the premises to receive keys from their customers. It gets worse…our buyer went later to collect the keys and the shop was locked up again! It’s 5:30pm now and they still haven’t been able to get the keys. No phone calls to either ourselves or our buyers before hand to explain what was going on - we had to do all the chasing to find out why we were being let down. Begs the question ‘what are we paying for?’ Please avoid this Estate Agent.

Calor · 18 October 2024

Agent replied · 28 December 2024

Hi Calor,We understand your frustration with the communication and service you received. It's unacceptable to have your keys not be received on time, especially on a busy moving day. We value your feedback and will share it with the relevant team to ensure this doesn't happen again.Regards,Reeds Rains

1/5

Trustpilot

Dreadful staff and experience

Dreadful staff and experience. Took a deposit of over £200 to apply for a rental property. Staff member Caroline was rude and aggressive on the phone when she suggested we hadn't completed our application in a timely manner, even though the delay and problem was with the checking agent they use, and then refused to return the deposit when the application was turned down due to adverse credit, which we had declared.They prey on people desperate to find a home. Absolute shysters - stay away from them at all costs. They will find some reason to retain your deposit at the very time you can ill afford to lose it.Update 12/10/24I was promised a refund minus a £50 ‘admin fee’ by the Glossop branch manager, which I accepted on the basis that I’d at least recoup some of the money they took. However it’s been over 10 days, and I have received neither the refund nor any update about when to expect it. Dealing with them is a degrading and disheartening experience.

Lisa · 12 October 2024

Agent replied · 22 October 2024

Hi Lisa,Thank you for your feedback and extremely sorry this has been your experience with Reeds Rains. We would like to investigate further for you but will need further information. A request will come directly from Trustpilot.Regards,Reeds Rains

5/5

Trustpilot

Professional and on my side as seller

More personal about the sale if our house. Understood our needs about asking price. Helped to remarket the property and I have always felt they are on my side as the seller not on the side of the buyer. Always kept informed of progress and always available at the end of the phone staff very polite and helpful.

Paul · 27 August 2026

Agent replied · 23 September 2026

We're so happy to hear we provided personal service and understood your needs regarding the asking price. It's wonderful that we kept you informed and that our staff was polite and helpful. Thank you for your kind words! Regards, Reeds Rains

5/5

Google

After a hellish experience with another local estate agent, I happened to get a mailshot through the door from Reeds Rains - and it was fantastic serendipity. Matthew Candow and Craig Helps were like a breath of fresh air; no nonsense, no over-valuing, helpful, great at communicating, fantastic marketing and found a buyer within 6 weeks of taking my home on. It has been a smooth and straightforward process from beginning to end. I cannot recommend Reeds Rains enough.

Nicholas · 11 October 2024

Agent replied · 11 October 2026

Thank you Wez for taking the time to leave my team some great feedback, I am delighted that you had a very positive experience from Craig and Matthew, this will put a smile on their faces when they read your review and thank you for using Reeds Rains to sell your cottage. Kind Regards Charlotte

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Reeds Rains's Google reviewsLeave Reeds Rains a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Reeds Rains Clevedon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Clevedon.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent