Trusted Agent profile Β· CLEVEDON

Mayfair Town & Country Clevedon reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

116 reviews across 3 platforms

51 Hill Road, CLEVEDON, BS21 7PD

Mayfair Town & Country's office in CLEVEDON, at 51 Hill Road, is rated 4.5 out of 5 across 116 reviews on three platforms, including 99 Google reviews rated 4.7.

Google logo

4.7 / 5

99

Reviews on Google

This office

Facebook logo

3.8 / 5

16

Reviews on Facebook

Business-wide

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the CLEVEDON office, from every platform, shown as written. First names only.

5/5

Google

My brother and I have sold a house for my Mother through the Clevedon Branch of Mayfair. I cannot speak highly enough for Claire Bibb who dealt with the sale, There were lots of hiccups throughout the process and Claire kept us informed at all times and I am sure helped the process by chasing the relevant solicitors.

Michael Β· 14 April 2024

5/5

Google

I thoroughly recommend Joanna at Mayfair if you’re thinking of selling your property πŸ‘ We’ve been through hoops but Joanna was there every step of the way to make it as smooth as possible and we finally got there. Thanks Joanna for ALL your help 😎

Shelley Β· 31 October 2024

5/5

Google

I met Sue Huxtable at my rental property.She was extremely professional and a ray of sunshine. She covered everything in great detail. Sue made me feel relaxed and assured that I was in good hands and had chosen the right Company. I would definitely recommend Mayfair Town & Country as letting Agents.

Lisa Β· 13 October 2021

Agent replied Β· 6 July 2023

Thank you Lisa for your kind words, take care.

5/5

Google

I can’t say anything negative about my experience with Mike and the team from Mayfair, from the first meeting at valuation till the final phone call on completion day. I was always kept up to date with feedback after viewings and I would recommend them to anyone.

Sue Β· 14 April 2022

Agent replied Β· 6 July 2023

Thanks so much for the review , it was a pleasure to assist in sale of the family home. Kind Regards Mike

5/5

Google

If you are thinking of selling then we can recommend Mayfair. Claire was a pleasure to work with, and maintained excellent communication between all parties. Finally a positive house moving experience!

Gordon Β· 14 April 2025

5/5

Google

I recently sold my property through Mayfair Clevedon and couldn't have been happier with the experience. Claire was professional, extremely supportive and maintained excellent communication throughout the entire process. Highly recommend! Thanks Claire and team.

Ros Β· 29 January 2025

5/5

Google

Only had 10 weeks to find a place for my family and things looked grim.I had lots of recommendations to go to Mayfair and we weren’t sorry. Sue Huxtable was very helpful and managed to find us a house that we love. Couldn’t be happier

Anthony Β· 14 April 2022

Agent replied Β· 6 July 2023

Thank you for your comments, Sue is pleased to hear this and is glad you are happy there.

5/5

Facebook

We recently moved into our new rented home in Crewkerne. Jennie made the transition easy an kept us upto date on everything. An was always at the end of an email for us, with what ever silly questions we had. Can not fault any of the staff at Mayfair.

Grace Β· 6 July 2020

Agent replied Β· 29 October 2023

Thanks Grace, really nice to hear, Jennie will be pleased, enjoy your new home.

5/5

Google

When I was finding my feet with renting a family property, Mayfair Lettings were incredibly informative, proactive and helpful. Sue especially, kept in constant touch with all the arrangements as well as finding me a tenant very quickly and efficiently.

Abbi Β· 14 April 2022

Agent replied Β· 6 July 2023

Sue and the theam pride themselves in finding landlords the right tenants.

5/5

Google

Claire has been fantastic to work with for our house sale. Can't recommend highly enough, by far the best choice for Clevedon house sales.

Kit Β· 14 April 2025

5/5

Google

We recently purchased a property in Clevedon through Mayfair. Claire Bibb was fantastic, professional and kept us informed throughout the process. Recommend highly.

Izzie Β· 14 April 2025

5/5

Google

Fantastic Lettings Team. Very professional and helpful. Sue and Lucy were both amazing when we had to leave a property before our end of Tenancy date. Very quick response to e-mails and problems . Highly recommend this Company for Tenants and Landlords

Deborah Β· 13 October 2021

Agent replied Β· 6 July 2023

Thank you for your review! We are pleased to have been able to help when your circumstances changed! We wish you well in your new home and it was nice to have met you all.

5/5

Google

Absolutely remarkable! Sue made everything so smooth and helped me understand everything I needed to know about renting a flat. This is my first time getting a place to myself so I was worried about bills and how rent works and basically everything. But Sue and the team were so helpful and have handled a lot of it for me! The move in was really simple and I've had literally no issues. I've never had such a good experience with an estate agent! Cannot recommend enough!!

Matthew Β· 7 July 2019

5/5

Google

Review for Mayfair Town and Country, Clevedon. Frankly speaking, there are no words that could be written to appropriately convey what an absolutely astounding and amazing team Grace Martin, Steve Pearce and Rachel Pellow make, although I will give it a shot here. :) Steve is a highly enthusiastic and polished professional with extensive experience and local knowledge that gave us absolute confidence that Mayfair were the right team to look after us. His highly consultative approach and frank guidance was a critical factor in the decisions we made in our approach to selling the house, something we are very grateful for. One particular strategic discussion with Steve led to a critical change in our approach which in turn set us on a path that led to a very quick, smooth and faultless sale to a fabulous couple and at a price that everyone was happy with. Grace was astounding. Grace is the absolute embodiment of professionalism, commitment and customer-centricity. Her efforts on our behalf were above and beyond anything we could ever have ever asked for. This sale represented an incredibly important step and change in our lives, and yet we often commented that Grace was definitely more passionate and engaged in the sale of the house than we were! Faultless in her communication and guidance, we felt grateful that we were under her wing throughout the sales process. We cannot thank Grace enough for everything she did, and how she did it too. We met Rachel during the conveyancing process and I have to say that I personally underestimated how important her role would be in making sure communication between all parties was as smooth, rapid and faultless as she made it. She continued to help us, even after the sale completed as she gave further advice on the buying process. A huge thanks to Rachel for everything! We did not imagine a team like Grace, Steve and Rachel existed. They are simply the best of the best.

Ryoma Β· 7 July 2019

5/5

Facebook

Review for Mayfair Town and Country, Clevedon. Frankly speaking, there are no words that could be written to appropriately convey what an absolutely astounding and amazing team Grace, Steve and Rachel make, although I will give it a shot here. Steve is a highly enthusiastic and polished professional with extensive experience and local knowledge that gave us absolute confidence that Mayfair were the right team to look after us. His highly consultative approach and frank guidance was a critical factor in the decisions we made in our approach to selling the house, something we are very grateful for. One particular strategic discussion with Steve led to a critical change in our approach which in turn set us on a path that led to a very quick, smooth and faultless sale to a fabulous couple and at a price that everyone was happy with. Grace was astounding. Grace is the absolute embodiment of professionalism, commitment and customer-centricity. Her efforts on our behalf were above and beyond anything we could ever have ever asked for. This sale represented an incredibly important step and change in our lives, and yet we often commented that Grace was definitely more passionate and engaged in the sale of the house than we were! Faultless in her communication and guidance, we felt grateful that we were under her wing throughout the sales process. We cannot thank Grace enough for everything she did, and how she did it too. We met Rachel during the conveyancing process and I have to say that I personally underestimated how important her role would be in making sure communication between all parties was as smooth, rapid and faultless as she made it. She continued to help us, even after the sale completed as she gave further advice on the buying process. A huge thanks to Rachel for everything! We did not imagine a team like Grace, Steve and Rachel existed. They are simply the best of the best.

Ryoma Β· 12 May 2019

5/5

Google

Would give Sue a rating of 10 out of 10. Couldn't thank her enough for all her help in helping us getting a property to live in, in times of need. Would recommend Sue anytime.

Casey Β· 14 April 2022

Agent replied Β· 6 July 2023

Thank you for your kind words and it was my pleasure to help you. Kind Regards Sue

5/5

Google

Worked with MT&C to let then to sell our flat. The team were very very good throughout. Special mention to Joanna for updating us throughout the sale process. Recommended.

Stephen Β· 30 November 2024

5/5

Google

Grace was the estate Agent I met initially and she impressed me with how efficient and professional she was . She was alway honest and I felt I could trust her πŸ’― % I had lots of contact with Steve as well ( the other estate agent ) , and he was also really professional . I was continually communicated with and I would highly recommend them to anyone thinking of buying or selling their property . Thank you again . Ali Green

Alison Β· 7 July 2018

1/5

Google

Avoid this Management Company at all costs - I would have given no stars if given the choice. Our property was left with severe mould and damp issues, which resulted from a lack of ventilation to the property. We installed a new bay window last year, costing Β£2k, and when the tenant moved out just 6 months later, they left two large permanent black mould stains on the pvc which can not be cleaned. The property was left in an unhabitable state after the tenant moved out, resulting in the need to redecorate the whole house, along with a multitude of things that needed fixing that hadn't been reported by either the tenant or the management company. This has left us out of pocket and we are still working our way through these now. A changeover in staff resulted in a serious damp issue/request to investigate further not being followed up. When the Clifton branch closed, clients were moved to the Clevedon branch, and customer files were lost, leading to them having to send out new contracts. The new contract then contained more fees than we had agreed to pay and we would have been forced to pay these - luckily we saw sense and moved to another Bristol based management company which are providing an excellent service. The staff at Mayfair are incompetent at running a professional management company, and some more senior members are rude and abrasive. Avoid if you can, there are much better management companies out there.

Anonymous Β· 14 April 2024

1/5

Google

We used Mayfair as a letting agent for the last number of years. While we previously found them okay, the last few years they have not been very good at following through with tasks (e.g. arranging work with tradespeople), which meant that we were a lot more directly involved in managing the property than we should have been. The last tenant that moved out also left the property in a poor state, and Mayfair were not very good at either preventing or dealing with this.

Anon Β· 14 April 2024

5/5

Google

Just want to say a massive thank you to Steve & Grace of Simon Williams Mayfair for going above and beyond with the sale of our house. It was a long and arduous process but they kept us fully informed and updated throughout. Both are extremely friendly, efficient and professional and we would highly recommend and would certainly use again in the future. Thanks Mark & Katharine

Mark Β· 7 July 2018

1/5

Facebook

My boiler packed in 9 days ago. I have a 10 month old and 2 other children under 7!! I’ve had two visits from an engineer to tell me it needs a new part or ideally a whole new boiler. I’m currently still waiting to get confirmation from the landlord to give the engineer the go ahead to fix it. Meanwhile the house is freezing it’s nearly the end of October and I’m sat chasing everyone to see when it’s getting sorted. I’ve also been told the agency should have provided us with heaters yet we’ve had nothing. It’s just not good enough!!

Cat Β· 22 October 2019

Agent replied Β· 23 December 2025

Dear Cat, I have discussed this with my colleague who is now dealing with this, she will be in touch with you shortly with an update.

5/5

Google

Claire and her team were so helpful and efficient when I bought my property in Clevedon I couldn’t recommend a better agent. Thanks for all your help.

Deborah Β· 14 April 2024

5/5

Google

Steve and Grace were excellent selling my previous property and everything went smoothly throughout the entire process. I have now purchased another property and this is now rented and managed by Simon Williams. Louise and Sue have made sure everything has gone smoothly. To sum up, all of the staff do a first rate professional job and would thoroughly recommend them.

Chris Β· 7 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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