Crofts Estate Agents Cleethorpes reviews

★★★★★ 5/5

Google

We recently moved home and Crofts Estate Agents dealt with both the selling and buying of our properties. All done professionally with ease of correspondence making the procedures very simple and easy to aid the move. A special mention must be made to Michelle who dealt with the purchase of our new build home. Her attention was beyond expectation, most helpful on the multiple enquiries we had and being very proactive and professional throughout the whole process. Our thanks go to all the staff who assisted us at this time and we have no hesitation in recommending this company.

Lyn · 30 May 2022

★★★★★ 5/5

Google

Very professional information service from start to finish.

Paul · 28 December 2025

★★★★★ 5/5

Google

Always great service from the staff at Cleethorpes and Grimsby...Lissy is very helpful and is a credit to the company

Goateeism · 11 July 2023

★★★★★ 5/5

Google

Lissy came and did our inspection today and was lovely, very informative and reassuring. After a poor experience with a previous estate agents it was very much welcomed.

Alison · 28 May 2025

★★★★★ 5/5

Google

Crofts listed our house and was outstanding, Vicky was brilliant before she was furloughed. The rest of the team who were not furloughed picked up our listing and did a amazing job getting it to completion. Thank you everyone :)PositiveProfessionalism

John · 27 August 2020

★★★★★ 5/5

Facebook

Been renting with Crofts for nearly 2 years and want to say how amazing Charlotte Lacey is very helpful and goes the extra mile to make us feel welcome and attentive to anything we need x thank you Charlotte we appreciate the work you do xxxxxxxx

Louise · 9 March 2017

★★★★★ 5/5

Google

Very helpful agents, Lissy is always a friendly face and helps me with any issues I may have quickly and efficiently.

Hayley · 9 May 2023

★★★★★ 5/5

Google

Lizzy, has been round recently, good visit as always, Lizzy was pleased to know I booked the day off work especially for her.

Marc · 1 March 2023

★★★★★ 5/5

Google

Hollie has been absolutely phenomenal!! She ha always Ben there through the lettings process! She did everything in her power to push things through! An was seamless throughout!

Tayler · 27 August 2022

★★★★★ 1/5

Facebook

I’d like to start by saying there were no issues whilst in the property and I thought Crofts were a professional and reliable company. However upon us serving notice because we successfully gained a mortgage, Crofts trespassed not once, but twice! Both times were put down to ‘Human error’ and was treated continuously with disrespect. They caused me high amounts of stress until leaving the property. They are now claiming in any angle possible to keep a deposit for things that were highlighted back in 2019 to them via email. This has been emailed back to them to provide proof since they advised they were going to investigate this. Again, this has been disregarded, not even acknowledged by the team. And it seems the inventory was never corrected back in 2019 as I was informed it was. Another ‘human error’ which we are now being charged for. This is of course being disputed via the DPS but causes unnecessary stress, just because we chose to vacate the property. The landlord also at the start of tenancy gave a great impression, attending the home and providing his details if any issues occur. Even complaining numerous times himself about Crofts incompetence. And yet now not interested because we have vacated and he would prefer to line his own pocket. The list of incompetency could go on. But we get the point. Crofts was great up until we wanted to own our own property. It’s sad and the things they have done are in fact illegal. But we all learn lessons, this being to avoid Crofts.

Lacey · 15 February 2022

★★★★★ 5/5

Google

Lissy is fab, always gets any maintenance issues sorted for us and is really friendly and helpful! Thank you😊 …

Amy · 23 May 2023

★★★★★ 5/5

Google

Hollie has been absolutely phenomenal!! She ha always Ben there through the lettings process! She did everything in her power to push things through! An was seamless throughout!

Tayler · 9 August 2022

★★★★★ 5/5

Google

Smooth process from start to finish, no issues, very responsive and David was very helpful/always on hand if we had any queries.

A · 6 January 2023

★★★★★ 5/5

Google

Lissy Lynch, a kind lady and made our first inspection a lovely experience. A lovely lady and any questions asked she was making sure that they were answered by the landlord. Recommend her to everyone! thank you!!!

Keanie · 15 December 2024

★★★★★ 5/5

Google

Fab estate agents compared to ones we’ve been with previously .. Lissy came yesterday to do the property inspection as she always has since we moved in here and she’s always friendly and chatty. Explained the new property inspection procedure to me so I knew what was going on. Always a pleasure when she visits our house :)

Lauren · 1 December 2023

★★★★★ 1/5

Google

Unhappy landlord. Their director Gary could have resolved this situation privately but they decided not to, that was their decision. They did offer me a half price service but I wanted to try another agent in the area on this occasion so requested half of my money back instead but this was denied. I decided on Rains Reed in Grimsby this time and so far you can tell the difference in the level of service on offer. They sent me a form to fill out where I ticked all the criterial I wanted and I feel like they understand my needs more clearly, a more personal service which as a landlord I really like. They have only put tenants forward who strictly match my criterial before viewing, this just makes the situation a lot more straight forward when picking a tenant, it was a waste of everyones time, tenants, Crofts and myself showing around tenants who didn't match the basic criteria i laid out. Then getting tenants to waste their time viewing & filling in an application form and building hopes up, when they didn't even meet the basic criteria. Only 3 out of 27 were even suitable so 25 people viewed and filled out forms, then waited for a few day to hear if they were accepted. I feel for them people. It's unfortunate that this couldn't of been sorted out in private but good luck and I hope we can both learn some valuable lessons from this experience but I won't be using Crofts on my future properties in this area.NegativeQuality, Professionalism

Craigo · 27 August 2021

★★★★★ 5/5

Google

The lady named Lissy who did my review was very kind, polite and easy to talk with. She was very helpful in explaining what I needed to know and was quick with the process so that I could get back to my day. She was very professional in her duty to review the room and was happy to help me with an issue I had.

Connor · 30 April 2023

★★★★★ 5/5

Google

Excellent service, firstly from George who valued the property and stood out amongst others. Then the totally brilliant Hannah who looked after the sale checking in at least weekly to update, answer questions and advise. Not forgetting every staff member who contacted me about viewings or queries all were pleasant, helpful and efficient. I'd recommend this company to anyone! Full asking price and not long to wait for sale.

Diane · 24 November 2022

★★★★★ 5/5

Google

Lissy came to do an inspection, very polite and friendly. Very professional in her job role and always promptly solves any concerns or issues I have had within the property. 5 star service and would definitely recommend crofts from the experience so far.

Becky · 27 July 2024

★★★★★ 5/5

Google

Excellent service, firstly from George who valued the property and stood out amongst others. Then the totally brilliant Hannah who looked after the sale checking in at least weekly to update, answer questions and advise. Not forgetting every staff member who contacted me about viewings or queries all were pleasant, helpful and efficient. I'd recommend this company to anyone! Full asking price and not long to wait for sale.

Diane · 2 October 2022

★★★★★ 5/5

Google

I’ve had my first inspection today in my rental property done by Lissy Lynch she is a lovely lady very friendly, professional and thorough. She listened to my concerns I have with the property and noted them down on her report now hoping to see a good outcome in the near future.

Lisa · 29 January 2024

★★★★★ 5/5

Google

We've been renting with Crofts for a while now, and can't fault them - really good. Lissy doing our inspections since we moved here, and she has been nothing but superb at her job. She's delightful to work with, very nice and very good at her job. :)

Arturs · 29 March 2024

★★★★★ 5/5

Google

Highly recommended especially Rebecca who always goes above and beyond. Brilliant service!

Mrs · 14 June 2023

★★★★★ 5/5

Google

Brilliant service from Crofts on the sale of our property. Fantastic communication from Hannah all the way through the process, she couldn’t have been more helpful. We have also used the Rental Management service with Crofts too. Again fabulous service from the whole team there which prompted us to use the Sale team for our flat sale. Wouldn’t hesitate to recommend either service.

Judie · 1 March 2023