5/5
GoogleLissy has been inspecting the property for us over the last few years it's always a pleasure seeing her we have a nice chat. Very good service all round. Cheers.
Trusted Agent profile · Cleethorpes
Crofts Estate Agents Cleethorpes reviews
★★★★★
376 reviews across 3 platforms
62 St. Peters Avenue, Cleethorpes, DN35 8HP
Crofts Estate Agents's office in Cleethorpes, at 62 St. Peters Avenue, is rated 4.6 out of 5 across 376 reviews on three platforms, including 367 Google reviews rated 4.6.
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Reviews
Every review we hold for the Cleethorpes office, from every platform, shown as written. First names only.
Google5/5
GoogleLissy has been inspecting the property for us over the last few years it's always a pleasure seeing her we have a nice chat. Very good service all round. Cheers.
5/5
GoogleFantastic estate agents. Been renting with them for 6 months now and have had consistently great service, in person, over the phone and via email. Staff are welcoming, helpful, friendly and professional. Had our second inspection with Lissy, who is friendly, respectful, accommodating and very personable. She is also thorough and happy to help resolve any issue. Grateful and happy tenants!
5/5
GoogleGreat experience, good communication the agent Lissy was always asking if any issues, very pleasant and understanding and freindly
5/5
GoogleGreat team, pleasnt staff. Willing to assist in anyway possible. Responds to email or calls at appropriate times. No hesitation when it comes to fixing maintenance issues. Highly recommend!! Love the house currently renting, such a quiet area and comfortable. Also, I was really impressed with the office. Amazingly beautiful and well kept. Our annual property inspection was done by Lissy. Amazing individual, very pleasant and professional 😊. Willing to assit if there are any issues.
5/5
GoogleI like this company. They have good service, polite, friendly. Especially Lissy, she is inspector property, attentive to detail, happy to help and answer for your questions.
5/5
GoogleLaura provided all the information that I needed throughout the process and reasurred me every step of the way as being a First Time Buyer. Would recommend Laura and the Team to everybody. Thank you 🙂 …
5/5
GoogleFirst time going through the landlord process and Crofts made it completely stress free. Rebecca O'Hare was constantly in communication with me and keeping me updated and everything she anticipated duryng the valuation happened. Would fully recommend.
5/5
GoogleHad a inspection and the lady who came was very nice and friendly give me tips on things and said how nice we keep the property thanks Lindsay Vaus
5/5
GoogleI have dealt with Rebecca in the last few months and she has been amazing, very professional and knowledgeable. A pleasure yo deal with. Highly recommended.
1/5
GoogleI’d like to start by saying there were no issues whilst in the property and I thought Crofts were a professional and reliable company. However upon us serving notice because we successfully gained a mortgage, Crofts trespassed not once, but twice! Both times were put down to ‘Human error’ and was treated continuously with disrespect. They caused me high amounts of stress until leaving the property. They are now claiming in any angle possible to keep a deposit for things that were highlighted back in 2019 to them via email. This has been emailed back to them to provide proof since they advised they were going to investigate this. Again, this has been disregarded, not even acknowledged by the team. And it seems the inventory was never corrected back in 2019 as I was informed it was. Another ‘human error’ which we are now being charged for. This is of course being disputed via the DPS but causes unnecessary stress, just because we chose to vacate the property. The landlord also at the start of tenancy gave a great impression, attending the home and providing his details if any issues occur. Even complaining numerous times himself about Crofts incompetence. And yet now not interested because we have vacated and he would prefer to line his own pocket. The list of incompetency could go on. But we get the point. Crofts was great up until we wanted to own our own property. It’s sad and the things they have done are in fact illegal. But we all learn lessons, this being to avoid Crofts.
5/5
GoogleLizzie is punctual, always pleasant when she comes and always asks if we have any problems and reports them if needed right away
5/5
GoogleCrofts have been my Estate Agents for almost 5 years and they have been fantastic from start to finish. I've spoken with alot of staff over the years but Rebecca O has been incredible. Extremely helpful, attentive, polite, friendly and goes above and beyond to help. An asset to the company and because of Rebecca would recommend Crofts to anyone. Both properties I've had with Crofts (In the same building!) have been perfect, the process they have in place before new tenants move in insure the property is in a great condition before anyone moves in. My tenancy is coming to an end with Crofts on the 10th Oct and with Rebecca handling it (with the rest of the team behind the scenes) I know I've got nothing to worry about. Thank you for everything Crofts, it's been a pleasure!
5/5
GoogleLizzy arrived for my house inspection very polite and professional,her friendly manner whilst conducting her checks made me feel at ease.she was very approachable when I spoke to her of any issues I had and said she would be in touch wasnt just fobbed off much appreciated thank you.
5/5
GoogleCheers Crofts, as a property agency you’ve been great, especially Hollie-Rose who has amazing and really helpful throughout!
5/5
GoogleLissy was very kind and comforting whilst doing the inspection on my property. Great to see a warm and friendly face.
5/5
GoogleHad an inspection by lissy, such a lovely and polite lady, always has a smile on her face , nothing is too much trouble for her she goes out of her way to help if there is an problem I encounter she reports it for me just like to say a big thank you for your kindness
5/5
GoogleCrofts estate agent have done a fantastic job selling our property they've kept us updated along the process so thank you all for the help
5/5
GoogleBrilliant experience with Crofts. I had requested to view a large number of properties at once and Rebecca made a potentially stressful time very easy. Very accommodating and professional at all times. Thank you!
5/5
GoogleThank for your excellent service, the process of renting a house went smooth with your help. Special thanks to David Kirman for professional approach to customers!
1/5
GoogleI’d like to start by saying there were no issues whilst in the property and I thought Crofts were a professional and reliable company. However upon us serving notice because we successfully gained a mortgage, Crofts trespassed not once, but twice! Both times were put down to ‘Human error’ and was treated continuously with disrespect. They caused me high amounts of stress until leaving the property. They are now claiming in any angle possible to keep a deposit for things that were highlighted back in 2019 to them via email. This has been emailed back to them to provide proof since they advised they were going to investigate this. Again, this has been disregarded, not even acknowledged by the team. And it seems the inventory was never corrected back in 2019 as I was informed it was. Another ‘human error’ which we are now being charged for. This is of course being disputed via the DPS but causes unnecessary stress, just because we chose to vacate the property. The landlord also at the start of tenancy gave a great impression, attending the home and providing his details if any issues occur. Even complaining numerous times himself about Crofts incompetence. And yet now not interested because we have vacated and he would prefer to line his own pocket. The list of incompetency could go on. But we get the point. Crofts was great up until we wanted to own our own property. It’s sad and the things they have done are in fact illegal. But we all learn lessons, this being to avoid Crofts.
5/5
GoogleLissy is great! Can highly reccomend Crofts !
5/5
GoogleHad our 6 monthly house inspection today. Nicely on time, quick and easy but as always very professionally carried out. Thanks Issy.
5/5
GoogleWe recently moved home and Crofts Estate Agents dealt with both the selling and buying of our properties. All done professionally with ease of correspondence making the procedures very simple and easy to aid the move. A special mention must be made to Michelle who dealt with the purchase of our new build home. Her attention was beyond expectation, most helpful on the multiple enquiries we had and being very proactive and professional throughout the whole process. Our thanks go to all the staff who assisted us at this time and we have no hesitation in recommending this company.
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