Every review we hold for the Claygate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are very happy that we chose Matthew Pierce to buy our first home together. Their genuine friendly and honest support, great local knowledge and exceptional service to ensure that everything ran as smoothly as possible was appreciated. Could not have made things simpler. Both Matthew and Peter should be highly commended for their efforts. They stand out from others. Would not hesitate to recommend them to anyone.
Teresa · 30 July 2019
Agent replied · 29 July 2023
Thank you Teresa for your kind words it is much appreciated.
★★★★★ 5/5
GoogleWe bought a house through Matthew Pierce in the midst of the pandemic and were thoroughly impressed with them. While other factors caused us plenty of stress, we found them reliable, professional but most importantly they were honest with us throughout the whole process. When it comes to eventually selling our property, we will be going through Matthew Pierce.PositiveResponsiveness, Quality, Professionalism
Seandougal · 22 June 2021
Agent replied · 21 June 2024
Thank you Sean. The process was made easier due to us all focusing on the goal to get this transaction over the line as soon as possible which is exactly what we did and you played your part in making in happen. All the very best.
★★★★★ 5/5
GoogleMatthew and his Team are excellent. We are highly delighted with their service and they couldn’t have been more helpful. Nothing was too much trouble, they know the local market extremely well and are really efficient and on the ball at all times, keeping everyone informed throughout. Thank you Matthew and Peter for a job well done.PositiveResponsiveness, Quality, Professionalism, Value
Helen · 22 June 2021
Agent replied · 21 June 2024
Thank you Helen for your review. You were a delight to work with and the buyers are very happy with their first home. Thank you for placing your business with my company.
★★★★★ 5/5
GoogleWe had a great experience with Matthew and Peter. We have just bought our first house and they made what could have been a very daunting process easier for us. Matthew guided us through each step of the way and now we have happily moved in.
Sukina · 20 March 2023
Agent replied · 29 July 2023
Many thanks Sukina for your kind words we are pleased to have helped you to get your home in Claygate. We wish you every happiness for the future.
Matthew
★★★★★ 5/5
GoogleMatthew and Peter knew who I was from the first time we spoke, I was never put on hold or asked to confirm again which property I was talking about or who I spoke to last time. The whole business was managed professionally and with a personal touch that made the whole thing feel straightforward. Exceptional team who managed to organise everything well.
Christopher · 29 July 2020
Agent replied · 29 July 2023
Hi Christopher,
Thanks for the amazing 5* review! We love reading such positive feedback and we're thrilled you found our service so valuable.
If you need us again, you know where we are!
★★★★★ 5/5
GoogleWe're buying our house through Matthew Pierce and can highly recommend his service. He has the patience of a saint after very helpfully giving us access to the property multiple times before we've bought it. Helpful, professional and efficient and seems to have a good reputation locally too. Overall an excellent experience. Thank you Matthew (and Peter!).PositiveResponsiveness, Professionalism
Milly · 22 June 2021
Agent replied · 21 June 2024
Thank you very much for your review it is much appreciated. We are really pleased for you and your family we are sure you will be very happy living in Claygate.
★★★★★ 5/5
GoogleMatthew and Peter have provided a first class service. We are really grateful for everything they have done in the smooth purchase of our new home; experts of the local area, provided us with regular updates and really personable. Thanks again Matthew and Peter
Luke · 20 March 2023
Agent replied · 29 July 2023
Dear Luke - thank you very much for your kind words, we look forward to seeing the end result once all the hard work is done on your new home. Best wishes Matthew & Peter
★★★★★ 5/5
GoogleWe recently sold my mum's house with Matthew Pierce and Matthew and Peter have been fantastic from start to finish. They were always available to answer any questions or concerns we had and, especially during the current pandemic, they were respectful and sensitive to our requirements. Would highly recommend this knowledgeable, friendly and insightful team!PositiveResponsiveness, Quality, Professionalism
Alexis · 22 June 2021
Agent replied · 21 June 2024
Dear Alexis - thank you so much for your kind review we really do value your recommendation, delighted to have been able to help your mother (and you) in what have been challenging times.
★★★★★ 5/5
GoogleMatthew Pierce were very flexible in arranging viewings, knowledgeable about the property they showed me and got back to me quickly on the queries I had.
During conveyancing they kept things moving between myself and the vendor, and communicative and helpful throughout.
Alex · 20 March 2023
Agent replied · 29 July 2023
Hi Alex - I trust you are happily settled in your new home now. Thank you for your review very best wishes.
★★★★★ 5/5
GoogleVery accomplished, astute, professional, helpful and polite. I was told by a local resident that "they were the best estate agent in Claygate". They did not disappoint.
Gary · 20 March 2024
Agent replied · 29 July 2023
Thank you for your kind words we try are very best to go that extra mile to make things happen. It was a real pleasure to have met you. I am sure you will enjoy living in this unique village. All the very best in your fab new home.
★★★★★ 5/5
GoogleMy partner and I rented a flat though Matthew for 2 years and it couldn’t have been easier or more straight forward. The check in/inventory/check out process was easy and professional - and being a local, independent estate agent meant that Matthew was always available if needed throughout our tenancy. A great local business.
Will · 29 July 2021
Agent replied · 29 July 2023
Thanks Will & Danielle for your review. We try to make the process as easy as possible and we are very reactive to any issues that arise and deal with them in a timely manner. Good luck in your new property
★★★★★ 5/5
GoogleMatthew is definitely the number one estate agent in Claygate and his calm, friendly and pro active approach made purchasing a house a much smoother process.
Neil · 20 March 2024
Agent replied · 29 July 2023
Dear Neil - many thanks for giving us a really positive review - much appreciated, Matthew
★★★★★ 5/5
GoogleWe have just started renting a property through Matthew Pierce. Matthew initially showed us around the property, he was very friendly and honest and answered any questions we had. Viewings with other agencies have always felt rushed, but …
Lucy · 22 April 2023
Agent replied · 21 March 2024
Thank you Lucy for your kind words. We aim to give a genuine personal service to everyone we do business with, welcome to Claygate.
Matthew
★★★★★ 5/5
GoogleWe used Matthew Pierce for both a house purchase and as letting agents. I would highly recommend them for their professionalism, efficiency and personal service. The whole experience was stress free as a result of the time and effort put in by Matthew to ensure everything ran smoothly.
Pauline · 20 March 2022
Agent replied · 21 June 2024
Thanks Pauline it was a pleasure to work with you and we achieved the desired result in record time both with the purchase and the subsequent let. All the best, Matthew
★★★★★ 5/5
GoogleThrough Matthew Pierce we sold our flat and purchased our new house. The service we received was amazing. They were there every step of the way to ensure that everyone was happy. I couldn't recommend them higher, Matthew and Peter are both so friendly, professional and easy to deal with.PositiveResponsiveness, Professionalism
Jack · 27 August 2021
Agent replied · 29 July 2023
Many thanks for your review. We are thrilled your sale & purchase went through smoothly its always a bonus when you can be involved in a property swap with your seller. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleWe have bought a house in Claygate through Matthew Pierce Estate Agents, who have been absolutely brilliant throughout the process from initial house viewings to completion of the sale. They have been professional and helpful every step of the way. We highly recommend their services, whether you are buying or selling.
Jacqueline · 29 July 2021
Agent replied · 29 July 2023
Thank you for your kind words it is much appreciated. Peter and I really enjoy what we do and we try to make the whole process a little easier for all concerned by effectively communicating.
★★★★★ 5/5
GoogleSmooth sailing with Peter and Matthew from viewing right through to completion this week. Our first time as house buyers and the process couldn’t have gone better.
Knowledge of the area was great, and both were very responsive to any questions we had. Would highly recommend!PositiveResponsiveness, Quality, Professionalism
Anonymous · 12 January 2022
Agent replied · 11 January 2025
Thank you Richard - I do hope you enjoy your first home and love living in the village!
★★★★★ 5/5
Google5 stars, couldn't recommend more! Having initially gone with another high street estate agent we quickly realised we'd made the wrong decision and moved the listing to Matthew Pierce - we didn't regret it. …
Aisling · 22 April 2023
Agent replied · 29 July 2023
Hi Aisling really appreciate your comments and review, very best wishes to you and the family. Matthew
★★★★★ 5/5
GoogleMatthew Pierce is the go-to estate agent for the village of Claygate and surrounds. Peter and Matthew gave great, professional and friendly advice from start to finish and liaised with our purchaser and solicitor throughout the process. We would have no hesitation in recommending them.
Denise · 20 March 2022
Agent replied · 21 June 2024
Thank you Denise for your review. It was a pleasure working with you and together we achieved the desired result. I would like to think your parents would have been very happy at the outcome and the fact we were dealing with their home. All the very best for the future.
★★★★★ 5/5
GoogleWhat a great team!
For appx 5 years Matthew and Peter have demonstrated excellent professionalism, tailored customer service, fast response and great understanding
Thank you very much for your support over the years.
Please keep up the good work.
We wish you all the very best!PositiveResponsiveness, Quality, Professionalism
Femi · 27 August 2021
Agent replied · 29 July 2023
Thank you Femi for your review much appreciated.
★★★★★ 5/5
GoogleI recently sold my house with Matthew Pierce during a year that was made very difficult with the restrictions of the Corona Virus. Matthew and Peter have been great from the outset. They were available to answer any questions or concerns …
Gerda · 20 March 2022
Agent replied · 21 June 2024
Dear Gerda - yes it's certainly been a challenging year but we got there in the end; thank you so much for your kind words.
★★★★★ 5/5
GoogleMatthew and Peter are by far the best agents we have come across in our numerous dealings over 20+ years as buyers, sellers, landlords and tenants. They were incredibly helpful and supportive in us finding our dream home in this idyllic …
Nick · 20 March 2022
Agent replied
Many thanks for your review. We are thrilled it all came together in the end after a few unexpected setbacks! I am sure you will agree it was well worth the wait. … More
★★★★★ 5/5
GoogleMy wife and I were with another agent on and off for around 10 months. We were recommended Matthew Pierce and they were successful at achieving an offer after the first viewing. Very helpful and quick to respond. Would definitely recommend.
Prfullbrook · 20 March 2022
Agent replied
Thank you Peter - delighted to have looked after the flat sale for you.
★★★★★ 5/5
GoogleLiterally don't use anyone else! Matthew and Peter really care about the service they provide. They "sell" your property rather than just showing people around, and once under offer, they carry on, chasing buyers and solicitors until the sale is complete.
Julia · 20 March 2022
Agent replied · 21 June 2024
Hi Julia - what can I say - what a fabulous review, than you so much, best wishes Matthew
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
