Every review we hold for the Claygate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a first-time buyer, I’m grateful to have had such a positive experience with Matthew Pierce Estate Agents. My purchase was managed by Richard who was proactive throughout the process and was always quick to respond to any questions I had. He kept me updated every step of the way and left voicemail messages whenever I was unavailable, so I never felt out of the loop.
Richard kept all parties moving, helping the purchase progress as quickly and smoothly as possible. He also made the process easier by providing quick access for surveyors, which helped everything run efficiently. Buying a first home can be daunting, but the communication at Matthew Pierce and their professionalism made the whole experience far less stressful.
David · 8 August 2026
Agent replied · 22 August 2026
Thanks David we are pleased you had a positive experience especially as this was your first time purcasing a property. We wish you all the very best with renovating the property to how you want it to be.
★★★★★ 5/5
GoogleThe first time I had any dealings with Matthew Pierce Estate Agents was in 2014 when I purchased a property through them. It was a very good experience because I found them to be straight forward, knowledgeable and professional. Therefore, when I wanted to sell the same property I did not hesitate to engage them. Matthew, Richard and Tracy are exceptional people who really care. They always kept me informed of progress at every turn. I will never forget their kind support through two unforeseen chain failures. The house has now been sold. I would highly recommend this Agency. Thank you Matthew, Richard and Tracy.
Louise · 25 July 2026
Agent replied · 22 August 2026
Thanks Louise you have been a pleasure to work with. The team wish you all the very best, we will miss you.
★★★★★ 5/5
GoogleSelling and buying a house is stressful at the best of times, but Matthew and Richard made the whole process as smooth as possible. I can't praise them enough, their knowledge of the local area and their determination to get things done were exemplary.
They were always responsive (answering calls and emails promptly, even outside normal office hours) and kept me informed at every stage, which made a real difference during what can otherwise be a very unpredictable process. Their negotiation skills and market knowledge meant I felt confident throughout, and I always trusted they had my best interests at heart.
I wouldn't hesitate to recommend Matthew and Richard to anyone buying or selling in the area.
Roy · 22 July 2026
Agent replied · 22 August 2026
Many thanks Roy we are pleased it all worked out in the end for us all.
★★★★★ 5/5
GoogleWe bought our new home with Matthew Pierce estate agents. Both Matthew and Richard were a pleasure to work with. They are very straightforward and enthusiastic. They also have great local knowledge and were always on hand to answer our questions and assist us so the process went as smoothly as possible.
We highly recommend and thank you so much. The card and bubbly were a lovely touch too. We are delighted with our new home.
Corinne · 22 November 2025
Agent replied · 20 March 2026
We are thrilled for you both you have bought one of the finest properties we have had the pleasure to market and it couldn't have been bought by a nicer couple than you. We are sure you will love living in this real gem of a village in your fabulous new home. Thank you for your kind words it is much appreciated.
★★★★★ 5/5
GoogleWe bought our new home through Matthew Pierce estate agents, honestly couldn’t be happier with the experience. Matthew and Richard were very friendly, helpful and always quick to get back to us whenever we had questions.
Buying a house can be pretty stressful, but they really helped make the whole process feel a lot smoother. It was clear they know the local area very well and genuinely care about the people they’re working with.
We’re so happy with our new home and really grateful for all their support along the way. Would definitely recommend them to anyone buying or selling in Esher, Claygate and sorrounding areas.
Jo · 20 September 2025
Agent replied · 20 March 2026
Many thanks Jo for your review its much appreciated. You were both a real pleasure to work with and we are thrilled for you it all went through relatively quickly. We wish you every happiness in your new home.
Best wishes from us all.
★★★★★ 5/5
GoogleWell-done to Matthew Pierce Estate Agents .. We have just exchanged and we are on the move. second time using their services and both times Matthew (and now Richard as well) have gone over and above to get the deal done... they bridged the gap between all the solicitors and ensured we knew when the inevitable challenges emerged so we could deal with any hiccups as quickly and efficiently as possible. Believe me most estate agents don't do that!!! I fully expect that will make use of their services in the future.
Peter · 1 August 2026
Agent replied · 22 August 2026
Many thanks, we are pleased to be part of your moving plans both on your sale and purchase and we look forward to seeing your purchase once you have finished putting your magic touch to it.
★★★★★ 5/5
GoogleFrom a Conveyancing Partner:
We've had the pleasure of working with Matthew Pierce Estate Agents as the estate agent on a related sale and purchase, and they've been an absolute pleasure to deal with throughout. Their communication, professionalism, and willingness to help at every stage made the transaction much smoother. A special thank you to Matthew, Tracy, and Richard, who were all fantastic, proactive, responsive, and always happy to assist whenever needed. We look forward to working with the team again in the future and would highly recommend them to anyone seeking a great and trustworthy agent.
Reon · 1 August 2026
Agent replied · 22 August 2026
We all worked together in a positive way with the same aim to get the deal over the line for our clients. Is shows what can be achieved if we are on the same wave length. Thank you for all your help on this one.
★★★★★ 5/5
GoogleWe cannot recommend highly enough Matthew Pierce estate agents. Matthew and his colleague Richard provide a highly personal, experienced, realistic and, above all, caring service whereby they truly appreciate the immense significance to all concerned of selling a home. They have been careful and responsive from start to finish. This includes being ready to act as soon as we were ready to put the house on the market, yet waiting patiently for us to be ready to instruct. They collaborated together to evaluate the house so that it was marketed at a very realistic, appropriate price, helped us to find and go ahead with a reliable purchaser, and were supportive and responsive throughout the whole process. The benefits of working with an agent who has built up his own business over many years, with vast genuine knowledge, experience and close links with other agents and solicitors, and who provides a truly personal service, is always very apparent.
Caroline · 22 July 2026
Agent replied · 22 August 2026
Thank you Caroline you were both both a pleasure to work with and the team here are thrilled for you it all went through. Have a relaxing weekend.
★★★★★ 5/5
GoogleMatthew and Richard offer a very personalised service. They took wonderful photos of my house. They sold it to the first people who viewed it so enabled me to purchase my house in Claygate through them. I cannot recommend them highly enough. Matthew or Richard were always available to speak to when I phoned or if not always called back. I have no hesitation in recommending Matthew Pierce Estate Agents.
Heather · 8 September 2025
Agent replied · 20 March 2026
Thank you Heather for your kind words. We enjoyed working with you to achieve the desired result. We wish you every happiness in your new home.
Welcome to this special village.
Best wishes from Matthew, Tracy & Richard.
★★★★★ 5/5
GoogleMatthew and his colleague Richard were very helpful and supportive in finding us a buyer for our property in Claygate. In a challenging environment and having recently lost a buyer following advanced negotiation, they managed to quickly …
Mark · 22 May 2026
Agent replied · 22 August 2026
Many thanks Mark, we are so pleased it all went through in the end after a few false starts. Best of luck in your new place and thank you for your business.
★★★★★ 5/5
GoogleWe recently bought a house through Matthew Pierce estate agents, and our experience was excellent from start to finish. Richard was immensely helpful and an absolute pleasure to work with. He and Matthew consistently provided professional …
Rad · 22 May 2026
Agent replied · 22 August 2026
Many thanks Rad we are pleased it went through smoothly for you. You were a pleasure to work with. Welcome to Claygate.
★★★★★ 5/5
GoogleWe have recently completed on a house purchase in Claygate through Matthew Pierce estate agents. Having had to sell our house in Tooting three times before finally moving to rent in Claygate we had a lot of interaction with several estate agents along the way. Buying through Matthew Pierce was straightforward with high levels of honest communication throughout. Pricing seemed fair and accurate and there was a welcome absence of sales patter! Matthew clearly knows the claygate property market inside out, having often sold the same house on more than one occasion. There were a couple of slightly trickier aspects that the seller had to manage to do with locating paperwork and certificates for work undertaken to the property. Matthew supported her throughout the process, often going over and above his duty as her estate agent. This was really helpful in maintaining progress and getting to completion. We plan to live in our new home for many years but if we were ever to sell we would not hesitate to do so through Matthew Pierce.
Ethan · 20 March 2025
Agent replied · 21 June 2024
Ethan, thats very kind of you to leave such a heartfelt review.We really appreciate hearing back from clients relaying their positive experiences when doing business with my company. Enjoy your new home especially the south facing garden. Best wishes Matthew.
★★★★★ 5/5
GoogleThe Team at Matthew Pierce delivered a great professional service when selling our property in Claygate, Esher, Surrey.
Matthew was the (very) young Estate Agent who sold us this property 25 years ago. We were impressed then with his dedication to Customer Service that we had no hesitation in appointing his firm to act for us again. They do not disappoint, keeping all parties focussed on the matters in hand and ensuring smooth progress towards completion. Thank you Mattew and Michelle for a job well done!
Graham · 20 March 2025
Agent replied · 11 December 2024
Thank you for your kind words you were a pleasure to work with now & 25 years ago. We wish you all the very best for the future in your new home.
★★★★★ 5/5
GoogleMany thanks to Matthew and Michelle for selling our house in Claygate. Throughout the process the team have been open, professional and friendly.
Matthew came round for the valuation and provided sound advice on how to present and price our property. The process to list our house was quick and efficient, the photos taken presented our house very well. Viewings were quickly and efficiently organised and we were guided through the offer process. We've turned to Matthew and Michelle for local recommendations of solicitor, removal company and even cleaners and their knowledge has really helped to put is in contact with great local companies.
I would highly recommend Matthew Pierce :)
Ian · 20 March 2025
Agent replied · 20 March 2026
Many thanks Ian for your review its much appreciated. We enjoyed working with you to achieve the desired result. We wish you all the very best in your new job and we hope you will find a suitable property in your new area soon.
★★★★★ 5/5
GoogleI am very happy to recommend Matthew Pierce Estate agents. Both Matthew and Richard were extremely helpful and enthusiastic in liaising between all parties concerned. Communications were great and I was always kept well informed of what was …
Sue · 20 April 2026
Agent replied · 22 April 2026
We are delighted for you and wish you every happiness in your new home.
★★★★★ 5/5
GoogleMatthew and Richard were very supportive in finding us our home in Claygate, we are very grateful especially as we know how competitive the market is and only wanted to be in this specific area. They kept us in the loop with properties and helped push the sale along for us to get it all to line up! Thank you.
Wells · 13 August 2025
Agent replied · 12 September 2025
We are thrilled for you and your family it all worked out well in the end. You were a pleasure to work with. Congratulations, welcome to Claygate.
★★★★★ 5/5
GoogleI recently instructed Matthew Pierce Estate Agents to market my property for sale, and they introduced a serious buyer almost immediately. I’m delighted to say that the property has now exchanged contracts with that same buyer.
Throughout the entire process, the team at Matthew Pierce have been exceptional. Their service has been first‑class, and they have been a real pleasure to work with from start to finish.
If you’re looking for an estate agent in the Claygate / Esher area, you need look no further than Matthew Pierce. I would happily and confidently recommend their services.
Graham · 15 April 2026
Agent replied · 22 April 2026
Thanks Graham, we wish you all the very best in your new home.
★★★★★ 5/5
GoogleWe’ve just bought a house from Matthew Pearce Estate Agents in Claygate.
We cannot say enough good things about Matthew and his team.
Everyone knows how stressful moving house can be but Matthew made the process as smooth as possible. He was always available to answer any queries we may have and kept us informed of any updates in our chain.
They really went above and beyond and we cannot recommend Matthew Pearce Estate Agents highly enough. Thank you.
Joan · 15 April 2026
Agent replied · 22 April 2026
Thank you Joan we are delighted for you and we look forward to welcoming you to Claygate.
★★★★★ 5/5
GoogleAn excellent experience as a buyer through Matthew Pierce.
Richard was our contact throughout and gave an exceptional personal service. …
Ruth · 22 June 2026
Agent replied · 22 August 2026
Many thanks Ruth we are pleased it all went through in the end. You have moved into what will be a fantastic family home.
★★★★★ 5/5
GoogleWould throughly recommend. Have recently moved house and Matthew, Richard and the team did a super job!
Clare · 22 June 2026
Agent replied · 22 August 2026
Many thanks Clare,
Wishing you every happiness to you and your family in your new home
★★★★★ 5/5
GoogleWe purchased our house in Claygate through Matthew Pierce working with Richard, Matthew and the team. Their support was second to none throughout: viewings, negotiation, questions, keeping us up to speed and even helping us to settle into the area. They were a delight to work with and we would use them again without a doubt. Thank you!
A · 22 June 2026
Agent replied · 22 August 2026
Thanks Alex,
We are thrilled for you and your family it all went through eventually. Welcome to this wonderful village.
★★★★★ 5/5
GoogleI would highly recommend Matthew Pierce and Richard Tuffin of Matthew Pierce Estate Agents to you.
They first took on my Father's property in Claygate in March and by the beginning of May we had a firm offer on the house. Unfortunately, it took much longer than originally thought to sort out Probate, but Richard and Matthew kept our buyers onboard. Their excellent communication, helpful manner and gentle encouragement kept us all going. We got there in the end! Thank you so much.
Michelle Haywood
Michelle · 22 December 2025
Agent replied · 20 March 2026
Thanks Michelle,
We got there in the end, you were great to work with and we had an understanding buyer who was prepared to wait until the probate came through.
We wish you all the very best and hope you have a happy and peaceful Christmas & New Year.
★★★★★ 5/5
GoogleI am extremely happy that I chose Matthew Pierce to market my home of 30+ years in Claygate. I felt very supported by Matthew and his team throughout the process and someone was always available to assist with any queries or issues as they arose. Thank you for all your efforts in securing a prompt and successful sale.
Sally · 22 May 2026
Agent replied · 22 August 2026
Thanks Sally you were a pleasure to work with and we wish you every happiness for the future.
★★★★★ 5/5
GoogleI recently purchased a property in Claygate through Matthew Pierce Estate Agents and I can honestly say that the whole team are truly wonderful.
The team all personally congratulated me in the office when I went to pick up the keys, and they even gave me a bottle of bubbly to celebrate with, plus a personally signed card from all the team.
I can highly recommend Matthew Pierce Estate Agents, and in my opinion their customer service is absolutely first class.
Lawrence · 22 October 2025
Agent replied · 20 March 2026
Many thanks Lawrence for your review much appreciated. You were great to work with and we are all thrilled for you that it went through so smoothy in the whole process of moving.
We wish you every happiness in your lovely new home.
Matthew Tracy & Richard.
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