Trusted Agent profile · Clarendon Park

Knightsbridge Estate Agents & Valuers Clarendon Park reviews

★★★★★ Excellent

962 reviews across 4 platforms

72 Queens Road, Clarendon Park, LE2 1TU

Knightsbridge Estate Agents & Valuers's office in Clarendon Park, at 72 Queens Road, is rated 4.7 out of 5 across 962 reviews on four platforms, including 762 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

762

Reviews on Google

This office

Facebook logo

4.8 / 5

137

Reviews on Facebook

Business-wide

Trustpilot logo

50

Reviews on Trustpilot

Business-wide

allAgents logo

13

Reviews on allAgents

This office

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Awards

The Trusted Agent 2026 results for Knightsbridge Estate Agents & Valuers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Clarendon Park office, from every platform, shown as written. First names only.

1/5

Google

I had a really bad experience buying a property with them. No one knows what is really happening. Poor customer service. They lie in your face and pass the blame around and make you go round and round to get more money out of you. Very disappointing experience. We dealt with Jessica, wouldn't recommend to anyone.

Talha · 8 June 2022

5/5

Google

Chris always provides a professional and friendly service, he knows the local property market very well and keeps up to date with regulations. Chris is reliable, he says what's he's going to do and he keeps me update at each stage. I would highly recommend him and this agency!

Nirmal · 5 March 2023

5/5

allAgents

Knightsbridge Oadby sold my

Knightsbridge Oadby sold my house for me .Contact was excellent Informed daily of viewings . Informed as soon as offers came in . Staff were superb .Very polite and helpful . In all a Top Class Estate Agents. Many Thanks .

David · 13 October 2023

5/5

Facebook

Knightsbridge are an outstanding estate agents who worked extremely hard on our behalf. The first visit for the valuation was very thorough and professional and advice on sale price well-informed and helpful.The photographs of our house were brilliant and the advertising booklet beautifully presented. The staff dealt really well with potential buyers, checking finances, showing them round and following up after the viewings. Staff kept in touch with us virtually every day to update us on progress. Once a sale was agreed Knightsbridge provided a member if staff to ensure that the sale was progressing smoothly, acting as a liason between the various estate agents and solicitors. This aspect was particularly useful. Overall, I cannot fault the service they provided and it was definitely worth the expenditure.

Jan · 16 December 2020

Agent replied · 15 November 2023

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2/5

allAgents

Over promised and under

TLDR: Over promised and under delivered. We decided to put our house on the market nearly six months ago after feeling reassured by Aaron and his valuation. Aaron mentioned that this standard of property in the area we live in was extremely likely to sell quickly. Given that both mine and my partner’s work schedules are demanding, this is precisely what we wanted to do as the ONLY reason we wanted to sell was because we were very interested in another property being sold by Knightsbridge. Aaron recommended that in order to sell quickly, we should drop our asking price slightly and suggested we opt for their more premium listing as this would give us a boost with more comprehensive marketing in their newsletters etc. Based on the confidence he gave us, we recommended Knightsbridge to someone else we know who wanted to sell their property. For the first couple of weeks we were comfortable with our listing and the regular updates, our only issue was that no one person seemed to be assigned to ‘manage our account’ and we did have some issues with communication. Sometimes we had several people contact us about the same thing, or when we contacted Knightsbridge, our messages weren’t always relayed. We put this down to the fact that they were extremely busy because of the demand during lockdown, so could give them the benefit of the doubt. Initially there was some interest in viewings, but that was because we were a new listing on rightmove and not to do with the fact that we ever featured in their newsletter or additional marketing - as this has still never happened. Although when Jessica became our primary contact things did become a bit more organised, it took repeated attempts from my partner and myself to get Knightsbridge to understand that they should contact me instead of my partner during working hours. We’ve also run into a lot of confusion due to conflicting messages from multiple people, viewing appointments and updates in the months since. We’ve had many instances where we’ve been contacted by different people at Knightsbridge to book a couple of viewings in and it transpires it’s the same person they’re trying to book. We feel that their internal communication isn’t great and there’s a general lack a lot of clarity on what’s actually going on. The view of the person we’d recommended Knightsbridge to after Aaron’s valuation also expressed the same concerns saying that “there’s too many of them working there and they either don’t speak to one another or aren’t interested in selling my property”. Given that it took 6 weeks for this person to have a For Sale sign put up, both of those statments may be correct. Despite this, my concern is how frequently they misstated what we had discussed with them. After rejecting offers from someone who’d wanted our furniture as part of the deal and was offering 20% less than the (already lowered on Aaron’s advice) asking price, we stated that we had no intention of leaving anything as “it would cost a significant amount to replace it, and some of it is inherited and holds sentimental value”. Later down the line once we were in the process of selling to someone else and the deal fell through, we were told that our vendor asked why we didn’t accept the other lower offer and Knightsbridge explained that ‘we were sentimentally attached to our property’. I was also told that out of our property and our vendor’s property, we were more likely to sell, but yet it is frequently implied in various ways that it was our fault our property hadn’t sold, even regarding the very low offer mentioned above, the attitude from Knightsbridge was to just accept what was an unreasonable offer and a bad deal. Both my partner and I had spoken with Jessica and other people at Knightsbridge regarding what the lowest offer we would reasonably sell for, whilst taking into account monthly repayments on the property we’d been accepted for, without having to live beyond our means. I’m of the opinion that for us as their clients, they were happy to disregard financial responsibility in favour of a quick sale - any sale. What was a great sales pitch has completely failed to deliver on all of the benefits it offered. They aren’t interested in marketing it or doing anything to generate more interest beyond the initial couple of weeks. Nearly 6 months later our property isn’t sold, our vendor’s property still isn’t sold, and my referral’s property hasn’t sold. I think it says it all.

John · 16 December 2020

Agent replied · 21 February 2025

I can\'t wait for the termination of my contractual time with this company. Dreadful.

5/5

Google

Knightsbridge was our first choice for a lettings agent, the process was smooth and efficient from when we handed over keys, to getting contractors arranged and liaising with tenants. Great communication and was guided by Chris throughout who made the whole process hassle free. Will definitely recommend the Queens Road team.

Vageesha · 18 February 2024

Agent replied · 21 February 2024

Dear Vageesha, We're thrilled to hear about your smooth experience with us and Chris. Your recommendation means a lot! Thanks for choosing us.

5/5

Google

Amazing service from Mercedes and the team. Thankful to them for making the process of securing my dream property with the help of Greg the mortgage advisor and Beth at the Wigston branch. Mercedes was extremely helpful thought and kept me updated at each stage of the process

Peacocks · 9 March 2023

5/5

Trustpilot

We recently bought a property through…

We recently bought a property through Knightsbridge Estate Agents and I was extremely impressed with services was professional, efficient, and always kept me informed. I highly recommend them

Bhareth · 14 February 2025

Agent replied · 9 June 2026

Thank you for your kind words and recommendation!

5/5

Google

Marnie has been a great help throughout the letting process, keeping me and wife informed of any updates and extremely professional. She has provided an excellent service from the start and I'm confident she will continue to do so till the end. Thank you Marnie!

Sohail · 11 May 2023

5/5

Google

As buyers we had a great experience with Knightsbridge. Everything was explained really well and we were kept informed and updated throughout. Made what can be a daunting and confusing experience a lot easier. Thoroughly recommend

Jade · 9 June 2018

Agent replied · 8 June 2023

Thank you for your kind comments. We will be sure to share this feedback with the team.

5/5

Google

I highly recommend. Marnie was fantastic, so the process of letting out my house was easy and seamless, and she's been quick to respond to my messages too.

Isonoe · 28 May 2024

5/5

Google

I recently started looking for my first investment property and feel extremely fortunate to have found the Knightsbridge team at Queen's Rd, in particular Claire in Sales and Danny in Lettings. They have both been extremely helpful and informative, leaving me feeling in a much better position to progress with my search and with a clearer understanding of the buying / lettings process. Onwards and upwards.....

Fran · 9 June 2019

5/5

Google

Lovely estate agents. Thank you to Samantha and Jessica for helping me through my first home purchase. They were knowledgable, polite and friendly and kept me informed every step of the way during what is a very anxiety inducing time! Would highly recommend. Thank you!

Ratstar · 9 April 2023

5/5

Google

Knightsbridge are a reliable , efficient and supportive estate agent. I found them a pleasure to deal with, all the staff from back office to customer facing have been well trained and have the highest standards of customer care. I had physical ill health whilst the sale was underway and the team could not have been more helpful, in fact ,without Samantha, the Sales Progressor, I do not think completion would ever have happened. I would highly recommend them.

Pat · 8 June 2020

Agent replied · 8 June 2023

Thank you Pat for your kind comments. All the best in your new home.

5/5

Google

Samantha Harris was such a great help with our purchase. With having a rough time elsewhere she always kept us up to date and was very easy to get hold of. Super lovely and very helpful! I don't ever want to move without Sam and the Knightsbridge team! Thank you we love our home!PositiveResponsiveness, Quality, Professionalism

Abbie · 11 December 2021

5/5

Google

If I could give more than 5 stars I would,Chris Corbishley-Forbes has been the most helpful and professional lettings agent I have ever dealt with, he’s always happy to help in anyway he can. He’s even doing me favours now and I’ve moved out of the property! Thanks for all your help!

Luci · 8 June 2022

5/5

Google

The 5* rating isn’t high enough in my opinion. The service given from Marnie and Chris has been exceptional. They have been helpful, compassionate and understanding. I honestly cannot express my gratitude to them both. 10* for both. Thank you

Lucy · 29 July 2023

5/5

Trustpilot

Very friendly and efficient

Very friendly and efficient. We’ve used Knightsbridge for many years and have always been impressed by them.

Steffan · 30 May 2025

Agent replied · 26 December 2025

We’re delighted to hear you’ve consistently had a positive experience with us over the years

5/5

Google

Amazing service from Simon and the team. They went above and beyond to find the perfect 1st property for myself and my family. From start to finish even when there were minor bumps in the road on my part. They were very supportive and kept the positive attitude. I honestly can’t thank you enough for what you have done for us! Cameron and Molly

Cameron · 9 June 2019

5/5

Trustpilot

Property valuation

Our property in Clarendon Park was valued yesterday and the process was positive and helpful.Ben Cooper was personable and informative and provided us with relevant guidance. A good experience overall.

Ali · 5 March 2024

4/5

Trustpilot

Great service from Kym & the team who…

Great service from Kym & the team who have always responded swiftly to all our concerns Thank you

Tasleem · 21 March 2026

5/5

Google

I have recently started renting with Knightsbridge lettings. From the moment I enquired about the property, the communication and organisation has been brilliant, this made the whole application process stress free and enjoyable. Chris and Hannah were exceptional throughout and extremely supportive in our move. I would highly recommend them :)

Jon · 8 June 2022

5/5

Google

A big thank you to the team at Knightsbridge following the recent sale of our house. Brilliant service, right from the first valuation visit in June 2020 through to the sale completing in January 2021. Everyone was always really quick to respond and helpful. A special thank you to Yvonne and Samantha. Thank you!PositiveResponsiveness, Quality, Professionalism

Caroline · 27 August 2021

5/5

Google

Chris has been great helping us sort our new rental home. Everything was sent over quickly for us to sign and pay deposits. The Canopy app is great to send documents to as well. Can’t fault our experience so far.

Becky · 29 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Knightsbridge Estate Agents & Valuers Clarendon Park

Has Knightsbridge Estate Agents & Valuers won any awards?

Yes. In The Trusted Agent 2026 awards: Knightsbridge Estate Agents & Valuers, Clarendon Park won Gold.

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