Every review we hold for the Claremorris office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotI appreciate that the basics were…
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Zofia · 23 June 2025
Agent replied · 25 May 2026
Good morning,
We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
★★★★★ 1/5
FacebookBuying a house is the biggest investment most people ever make. I bought a house in D16 from Sherry FitzGerald New Homes pre-COVID in 2019 and never once had a face to face with a Sherry Fitz employee. Remarkable!
On the day of handover, they had a builder from the site meet us at the house with the key. He handed the key over and walked away. I never heard from anyone again to check in on us. We've had a bunch of issues since with the house and estate and nobody wants to know.
I thought it was just us, but all the neighbours are in the same boat. Get the money as quick as you can and then move onto the next deal!
When I bought off Quillsen in the past, the agent met us at the house to handover the keys with a bottle of bubbly and a congratulations card. They then walked us around the house to make sure we knew how everything worked. They then followed up a few months later to see how everything was going with the new house. That is proper customer service.
I wouldn't buy a house marketed by Sherry Fitz every again. My recommendation to Sherry Fitz is to take a good look at their customer experience.
Jeff · 16 July 2020
★★★★★ 5/5
TrustpilotExcellent & highly professional service
We are so grateful to Julian, Michelle and the team in the Castleknock office for the highly professional, efficient and supportive service they provided for our elderly mother in the recent sale of the family home of 58 years. The house went on the market shortly before the lockdown and despite this we managed to complete the sale on 26th June. We were kept informed every step of the way and they were accessible and responsive if we had any questions. They always had our mothers safety and wellbeing as a priority. As a family we would highly recommend Sherry Fitzgerald.
Barbara · 28 June 2020
★★★★★ 5/5
GoogleVery professional service. Gerard and his team always available for advice. Would highly recommend contacting if buying or selling.
Brian · 20 November 2023
Agent replied · 17 June 2024
Thanks Brian. Ye were a pleasure to deal with. Kind regards, Gerard and the team
★★★★★ 5/5
GoogleVery happy with our decision to sell our house through SF Hanley . Ger and Mark are very professional, always kept us up to date with viewings and progress etc. They made the whole selling process very painless and easy for us. What more could we ask!
Marion · 12 November 2024
Agent replied · 11 April 2025
Thanks for your kind words Marion. Best of luck with all in the future.
Gerard and team
★★★★★ 5/5
GoogleExcellent service, very experienced, very easy to deal with Excellent photographs ,they take the hard work out of selling a house
Kenneth · 23 September 2025
Agent replied · 22 November 2025
Thanks for your kind words Kenneth. Your home was beautifully presented and ye were a pleasure to deal with. Best of luck with the next chapter in your lives.
Kind Regards
Gerard and Team
★★★★★ 5/5
GoogleWe recently went to Gerard and Mark from sherry fitzgerald Hanley on advice on selling our house. From the very first phone call they were so professional and courteous. The pictures that they took for the advert was like something taken from professional photographer. I would highly recommend these lads. They were always very quick to reply to phone calls and answer and queries we had. House sale went tru very smoothly and quickly. Thank ye lads. Colin and olivia.PositiveResponsiveness, Quality, Professionalism, Value
Colin · 27 August 2022
Agent replied · 17 June 2024
Thanks very much for your review Colin & Olivia. Thanks for trusting us with the sale of your house.
★★★★★ 5/5
TrustpilotCouldn't have done more
Worked with Sam at the IFSC branch. Very knowledgeable about our development, professional, courteous and pleasant throughout. Both Chris and Sam struck us as less hard sell and more 'tell us how it is'. They knew the market extremely well and even though COVID-19 intervened, they still got a great buyer and a great price with the deal completed in a very timely manner. Absolutely excellent, wouldn't hesitate to use them again. Thanks Sam and Chris.
John · 1 July 2020
★★★★★ 1/5
TrustpilotPlaced an order and then there was no…
Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.
Tat · 14 April 2024
Agent replied · 15 June 2024
We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
★★★★★ 1/5
GoogleUnfortunetly, one star, I know the current situation on the market, but, I was emailing about property, went to see it externaly, got very interested about it, called up the office, lady have told me that I can not put the offer untill I see the house inside, and that some other guy will call me to arrange that (I was told I'm on the list and she have my number etc.) Waited over a week for that call, nothing happened, emailed them, no answer, to find out 3 hours later in internet that house is Sale Agreed.
Adrian · 18 June 2022
Agent replied · 17 June 2024
Hi Adrian. We are sorry you have had a bad experience. I don't know which property you are referring to but If you ring our office we can discuss it. In the past we have recieved offers from people who haven't seen a property only later to withdraw their offers, so to protect out vendors we ensure we personally show people the property. The property may not have actually been sold but withdrawn from the market by the vendor.
★★★★★ 5/5
GoogleI couldn't let this year end without stating how blessed i am to have moved into my new place in Kilkelly. I had an immediate comfort and all round pleasant experience with Ger Hanly. He facilitated the process in a way which enabled me to trust it and be at ease. He is remarkably professional in nature, always available on the end of the phone and seems like an all round good guy. I have since recommended him to others and do so again here. Gearóid.
Gearóid · 18 June 2022
Agent replied · 17 June 2024
Thanks for your lovely review Gearoid. We were delighted it all worked out so well for you. It is such a nice property and we wish you many years of happiness there. All the best, Gerard and team
★★★★★ 5/5
GoogleWe engaged Sherry Fitzgerald Hanley to handle the sale of our house. We selected them over other agents because when we first met Gerard Hanley we felt he displayed an in-depth knowledge of the locality, our type of property and market for our house. He gave us honest advice and a realistic and fair valuation. We felt he had a balanced approach that was respectful of both us as sellers and prospective purchasers. The sale was managed professionally by Gerard, Mark Togher and their team, which resulted in a very smooth selling process for us and buying process for the purchasers. All in all a very positive outcome and we have no hesitation in recommending them.PositiveProfessionalism
Caroline · 18 June 2022
Agent replied · 17 June 2024
Thanks Caroline for your positive review and comments about our service. It was a pleasure dealing with ye and selling your wonderful property. Best of luck in the future. Gerard
★★★★★ 5/5
TrustpilotResidential House Sale
Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.
Noife · 12 September 2024
★★★★★ 5/5
GoogleProfessional service and would be happy to use them again in the future
Fergal · 8 November 2025
Agent replied · 22 November 2025
Thanks for your review Fergal. We were happy to help. Best of luck for the future.
Kind Regards, Gerard and Team
★★★★★ 1/5
Facebookwe used SF to sell our house unfortunately the agent told me he couldn't tell us who was coming to view the house because of DATA protection this is not the case with other estate agents and I was also told that no bookings would be allowed unless the person viewing the property had funds approved or financially able to purchase the house this was one of the conditions I had requested due to the fact that I'd have to leave my house everytime someone viewed it which wasnt an issue really but I would rather someone coming in that had funds rather than a person who didn't as it's only wasting time for me and my family aswell as the agents I found that once I signed a contract things had changed only for those reasons I wouldn't recommend but had never any issues in the past
Anita · 28 April 2022
Agent replied · 26 November 2025
Dear Anita,
Thank you for taking the time to leave feedback. We are sorry that your experience with us was unsatisfactory.
We would really appreciate an opportunity to speak with you. If you could please email your contact details to customercare@sherryfitz.ie we will be in touch as soon as possible.
Regards,
Lauren
★★★★★ 1/5
TrustpilotVery annoyed with sherry fitzgerald…
Very annoyed with sherry fitzgerald tallaght. Mislead about a few things during the already stressful process of buying apartment. I was told on a couple of occasions that furniture was included so I gave all my furniture to charity shop, only to find a completely empty apartment to move into. Have to now spend money I don't have to buy a whole new set of furniture on Christmas week. Very unprofessional people.
Annoyed · 21 December 2024
★★★★★ 5/5
GoogleI was very impressed with the professionalism and courtesy I experienced as a recent purchaser dealing with Sherry Fitzgerald Hanley. Thank you very much to Ger and Jacinta. I was mainly dealing with Jacinta and she was always very quick to respond to any queries I had and she was so pleasant, friendly and competent.
Máire · 16 April 2024
Agent replied · 16 April 2026
Hi Maire
Thanks for your review and your compliments! We are delighted to hear you were happy with the service we provided. Best of luck in the future. Gerard and the team
★★★★★ 5/5
GoogleI engaged with both Ger Hanley and Mark Togher early in the process of selling our family home, and their input was invaluable. They were extremely professional in all activities from taking photos/video, launching to market and managing queries and viewings, all the way through and responded to any queries, without delay. The team were extremely approachable and I highly recommend them for anyone looking to sell or purchase in the area. Best of luck for the future!PositiveProfessionalism
Ann · 18 June 2022
Agent replied · 17 June 2024
Thanks for your nice review. It was a pleasure dealing with you and we wish you all the best for the future. Gerard & Mark
★★★★★ 5/5
TrustpilotWe recently sold and purchased a…
We recently sold and purchased a property with the lucan branch. From our first meeting with Thomas to our last meeting with Philip they were completely professional and obliging in all our requirements . We also like to thank all the office staff who were always there to help with any queries
Alan · 28 July 2025
★★★★★ 5/5
GoogleGerard is an amazing agent. He was always in contact with us and always answered my needed questions.
Only good words to be said.
He helped a great deal in securing our new home!
Olga · 18 June 2021
Agent replied · 17 June 2024
Thanks Olga. Best of luck in your new home. Gerard
★★★★★ 5/5
GoogleI was very impressed with the professionalism and courtesy I experienced as a recent purchaser dealing with Sherry Fitzgerald Hanley. Thank you very much to Ger and Jacinta. I was mainly dealing with Jacinta and she was always very quick to respond to any queries I had and she was so pleasant, friendly and competent.
Maire · 18 February 2024
Agent replied · 17 June 2024
Hi Maire
Thanks for your review and your compliments! We are delighted to hear you were happy with the service we provided. Best of luck in the future. Gerard and the team
★★★★★ 5/5
TrustpilotBrilliant service from Sherry Fitz
Brilliant service from Sherry Fitz. Really recommend Conor in the Bray office. I had originally gone with another prominent auctioneer in the area, and even though Sherry Fitz were slightly more expensive they totally wiped the floor with the alternative. In the grand scheme of things we actually sold our property quicker and got a better price for it so saving us money in the long run. Highly recommended +++++
Paul · 7 May 2020
★★★★★ 4/5
TrustpilotBrenda Mulcahy is a professional
Brenda Mulcahy is a professional, enthusiastic agent. She organised the sale of my house drawing in a lot of viewers and handling offers sensitively. Achieved a sale above asking price. She is backed up by a professional team and they took the stress out of selling.
Ramsay · 1 September 2023
★★★★★ 5/5
Googletbh I asked the solicitor I had chosen to advise on a good auctioneer. Without hesitation they gave me the name and number of Gerard Hanley of Sherry FitzGerald Hanley. The guidance , marketing and communication were exemplary. I would highly recommend SFH.
Chris · 13 September 2024
Agent replied · 24 October 2024
Thanks for your nice review Chris. We pride ourselves on our customer service and it’s great to read that you were recommended to us and we lived up to your expectations. Thanks for your business and we would be delighted to assist you if required again.
Gerard and the team
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