Every review we hold for the Claremorris office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotSherry Fitzgerald as Mortgage Brokers
My review actually relates to Sherry Fitzgerald's mortgage broker service.I was disappointed with the service but my situation was complicated by the fact that I was remortgaging and staff shortages in PTSB and in fairness to Sherry Fitzgerald when I complained they eventually dealt with it to my satisfaction.So I would simply say to potential customers that you keep a very close eye on the process as the banks are short staffed and the brokers can lose focus when it's such a drawn out process.
David · 16 May 2022
★★★★★ 5/5
TrustpilotSherry FitzGerald Letting
The Team at Sherry FitzGerald Lettings have been amazing to deal with! They kept us up to date throughout the whole process from viewing to getting the keys. They were excellent at coming back to us when we had questions or didn't understand anything. Really super nice team- Delighted to be renting with them.Eimear & Rory
Eimear · 18 March 2024
★★★★★ 2/5
TrustpilotAt least lock the house up after viewings!!!
While the staff where very pleasant to deal with in general 2 things really sub standard.The first was that on visiting the house 2 days after they conducted a viewing i went to check the house and found the back door had not been locked and had been swinging open for since the view, surely one lesson of being an estate agent is lock up the house before you leave. in response i got a lame sorry.The second was that before the sale was complete the buyers want access for builders to take measurements, the sherry fitz agent then let them tear wall paper off the wall of one of the bedrooms. I asked for an explanation by phone, email and was studiously ignored.
House · 27 February 2022
★★★★★ 1/5
TrustpilotTerrible company to deal with
Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.
David · 21 February 2022
★★★★★ 5/5
GoogleTo all the team at Sherry Fitzgerald, Claremorris, thank you for the excellent service you provided in selling my house at 9 Glendale, Claremorris. It was much appreciated.
Linda · 20 December 2023
Agent replied · 17 June 2024
Thanks Linda. We were delighted to be able to help. Best of luck with everything in the future. Gerard and team
★★★★★ 5/5
TrustpilotWe bought our first house recently and…
We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy
Magda · 18 October 2024
★★★★★ 1/5
TrustpilotDon't go near them
Don't go near them. Sherry fitzgerald Sandymount. Overpriced our house and then told us to except a way lower offer. Only that we stuck to our guns and held out for a higher price. They randomly organised viewings not taking into account that my mother was elderly. Never stopped pressurising her to sign contracts eventhough she had no were to go. Absolutely terrible I would reccomend going to the other auctioneers close to them in Sandymount so sorry now we didn't.
Mic · 7 January 2022
★★★★★ 5/5
GoogleI was mostly dealing with Mark and really liked that he was available for a call or text, if it was needed. He helped with patience and advice and even recommended a very kind and professional lawyer to look after all the paperwork that comes with a house purchase. Highly recommended. Thanks again guys!
Anja · 18 June 2020
Agent replied · 17 June 2024
Thanks Anja. Best of luck in your new home!
★★★★★ 1/5
TrustpilotPurchased new house through Sherry Fitz
Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!
Dinesh · 13 October 2021
★★★★★ 5/5
GoogleWe were only to happy for Gerard and his staff to handle the sale of our property as we had bought through them and had a first rate experience. We wernt disappointed being kept informed at every step of the process. Thank you
Deborah · 18 June 2022
Agent replied · 17 June 2024
Thanks for your kind review. It was a pleasure selling a house to you and for you! Gerard and team
★★★★★ 3/5
TrustpilotIf you are renting
If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be
Daithi · 28 August 2021
★★★★★ 3/5
TrustpilotSlow
Found any sherry Fitz franchise I've tried to contact to be very slow to respond if they responded at all.
Danielle · 2 July 2025
★★★★★ 5/5
GoogleSuper smooth service with minimal hassle and maximum return. Great to have the professional guidance of a great team for the sale
Michael · 20 December 2023
Agent replied · 17 June 2024
Thanks for your review Michael. I'm glad you were happy with the service. Thanks for trusting us with the sale of your property. Kind regards, Gerard and the team.
★★★★★ 1/5
TrustpilotUnfortunately I am living a nightmare…
Unfortunately I am living a nightmare due to Sheery Fitzgerald. Im renting an apartamento for 2600 eur/month for almost 6 months and still didnt receive any one for Maintance and inspection. I currently dont have hot water neither heating system, for 2 days. They dont give any support, and the answer is "we need to wait", no other option presented. They "makeup" the apartment for the view before renting, when you move in, you start finding that the apartment is totally in bad conditions. Repeating, it is a 2600 eur/month apartament, now a old one. If you looking for a rent, do not rent with Sherry Fitzgerald, after signed the contract you are totally alone!
Guilherme · 8 January 2021
★★★★★ 1/5
TrustpilotAvoid their incompetent Lettings agents
We used SherryFitzgerald to manage our rental property in D8 for 2 years. During the period, they inspected the property 4 times and told us it was all ok to be re-let. However on my own inspection I found serious water damage in 3 area that were totally ignored and cost 1000’s to put right. After a complaint was raised and followed up, nothing was admitted so we fired them! They are incompetent and just want to churn properties. Avoid! Avoid! Avoid!
David · 12 November 2020
★★★★★ 5/5
GoogleWe have just purchased our first home through Sherry FitzGerald Hanley and were dealing directly with Mark. Very professional and friendly from start to finish and he was always on hand to answer our (many) questions. Would definitely recommend to friends and family.PositiveResponsiveness, Professionalism
Sandra · 18 June 2021
Agent replied · 17 June 2024
Thanks Sandra. Best of luck in your new home
★★★★★ 1/5
TrustpilotMy personal experience with their…
My personal experience with their Galway branch in particular Tony Kavanagh has been very negative, issues dealt with in a highly unprofessional manner.
Alan · 18 February 2022
★★★★★ 5/5
GoogleGreat Service from Sherry Fitzgerald, my house was sold very quickly!
Lynette · 16 April 2024
Agent replied · 17 June 2024
Thanks Lynette. We were glad to help. Best of luck in your new home. Gerard and team
★★★★★ 5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish.
Maciek · 9 September 2025
★★★★★ 5/5
TrustpilotA very positive experience
Barry Ensor in the Rathmines office was a pleasure to deal with, I always felt he was looking after my best interest, he was really helpful and always ready to offer advice. I felt he gave a very professional service and I would highly recommend Sherry Fitzgerald to anyone thinking of buying or selling a property
Kathleen · 3 June 2023
★★★★★ 1/5
TrustpilotTerrible experience from start to…
Terrible experience from start to finish. Rented me an apartment with dog urine ava mold everywhere. Very slow to fix things during the tenancy. Kept my deposit at end for no reason.
Liz · 28 June 2022
Agent replied · 15 June 2024
Dear Liz, Thank you for taking the time to leave feedback. We are sorry that your experience with our lettings franchise office was unsatisfactory.We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.Regards,Sarah
★★★★★ 5/5
Trustpilot100% would recommend
100% would recommendWe just recently got our keys! I had an outstanding experience with Ronan Richardson (mortgage broker) from SherryFitz. He was always on the ball making the entire process smooth an efficient. The level of service provided was excellent and I highly recommend his service!
Nicole · 9 December 2023
★★★★★ 5/5
TrustpilotSale in D8.
I got Sherry Fitzgerald to sell a house for me in D8. They did a great job. Karen Roche was the handling agent. Excellent.
Michael · 7 May 2020
★★★★★ 5/5
GoogleVery professional from start to finish would highly recommend, thanks again!
Adam · 20 December 2023
Agent replied · 17 June 2024
Thanks Adam. Enjoy your new home in Claremorris. Kind regards, Gerard and the team
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