Sherry Fitzgerald Hanley reviews

★★★★★ 5/5

Trustpilot

House Sale

Ed Reilly, Sherry Fitzgerald has just completed the sale of our home. I found Ed and his office staff very professional right through the process. I chose Sherry Fitzgerald because they had a very good knowledge of properties in the area. It was a pleasure to deal with Ed and his team. The house photography was excellent and the sale was handled professionally. I would have no hesitation in appointing Ed and his team to sell a property for me in the future.

MlByrne · 9 April 2025

★★★★★ 5/5

Trustpilot

Professional

I had a great experience working with Linda Christopher from start to finish. She was professional, responsive, and made the whole process feel straightforward and stress-free. Communication was clear at every stage, and she was always available to answer questions or provide guidance when needed.

Miss · 18 March 2026

★★★★★ 5/5

Google

Sale of our Family home so my Mum could downsize following the death of our Dad. Gerard and Mark were great to deal with from start to finish and very understanding and helpful during a very stressful and difficult time for our family. Would highly recommend Sherry Fitzgerald Hanley.PositiveResponsiveness, Quality, Professionalism, Value

Nina · 18 June 2021

★★★★★ 1/5

Trustpilot

We as a customer we have right to know…

We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.

Hemanth · 8 September 2023

★★★★★ 5/5

Trustpilot

Sherry Fitzgerald's communication with…

Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.

Helen · 6 January 2023

★★★★★ 5/5

Trustpilot

Ruth Willoughby Enniscorthy

We worked with Ruth Willoughby from the Enniscorthy branch in selling our property. She was very professional throughout. She was also willing to go above and beyond and hosted an open house on a Saturday. Her communication skills were excellent, always prompt to reply/ return calls. Thanks Ruth.

Suzanne · 26 July 2024

★★★★★ 1/5

Trustpilot

Unprofessional and very disappointing

My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.

Liat · 4 January 2022

★★★★★ 5/5

Google

Gerard and Mark were both a pleasure to deal with. They provided me with a professional service from start to finish. Excellent advice and always at the end of the phone when I had a query. I have recommended their services to many other people since they sold my property.PositiveProfessionalism

Declan · 27 August 2021

★★★★★ 1/5

Trustpilot

Deceptive advertising and shortsighted customer care

I went into the Westport branch of the franchise to enquire about the cost of a valuation, I was told there would be no charge ( to quote their website ' Thinking of selling your property? This is a free service and there is no obligation to engage our services, so if you need a valuation for selling your property we're ready to help. ).Nobody showed up for the first appointment, I had to chase confirmation of the second subsequent to which I received an email informing me there was a charge of €200 plus vat for the valuation as I had mentioned during the viewing I was considered marketing the property myself.

Noel · 4 August 2023

★★★★★ 5/5

Trustpilot

Instructed Sherry Fitz to sell my home…

Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.

Ger · 21 October 2021

★★★★★ 5/5

Trustpilot

I have just bought my very own and…

I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!

Kristina · 16 December 2023

★★★★★ 1/5

Trustpilot

Really hate using Sherry Fitzgerald,

Really hate using Sherry Fitzgerald,In the process of buying property. I was interested in a property in Maynooth. I was obliged to register with their on line bidding system so as to give my offer. I was immediately out bid by 1st time buyer who would never get loan approval on this property as there were substantial alterations needed. If you want an auction try bidx at least you know everyone is playing the same game. So, if your selling with Sherry Fitz I wont be bidding unless its an absolute bargain pitched way below market value.

Olive · 26 May 2023

★★★★★ 2/5

Trustpilot

Big in size, small in spirit

We recently bought a new build in Longwood and, sadly, our experience with this agency was less than positive.

J · 14 December 2025

★★★★★ 1/5

Trustpilot

Totally Disgraceful

Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.

Paul · 7 May 2023

★★★★★ 5/5

Google

Thanks to Ger & staff throughout the sale of our house. Would highly recommend to anyone looking to sell or buy a property

Ciaran · 20 December 2023

★★★★★ 5/5

Google

Very professional estate agents, they know their job for sure. HighIy recommend. I had a house for sale, and Gerard Hanley helped me to sell it very quickly, I got updates and advice about the whole process during this time.

Inese · 16 April 2025

★★★★★ 5/5

Trustpilot

Megan Ford⭐️⭐️⭐️⭐️⭐️

We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran

Sandra · 5 March 2024

★★★★★ 5/5

Google

Gerard helped us buy a house, thanks to his patience when we waited for a loan . 12 years later when we decided to move he helped us sell it at an attractive price. I am very grateful for his wonderful service,I can’t thank him enough, all the team is very professional, helpful and friendly.Absolutely highly recommended!

Joanna · 14 August 2024

★★★★★ 5/5

Facebook

I can't recommend sherry Fitzgerald enough!! I mainly dealt with Pauline but had John's help and advice also. They were both so lovely and helpful, whilst I was selling my property and purchasing another one. I'd also like to say that anytime I phoned their office I spoke to either Helen or Louise and they too were so pleasant and nice! Thank you guys for all your help and advice and for helping me find a lovely home. I would definitely rate you guys 10 out of 10!! 👏👍

Elizabeth · 6 November 2020

★★★★★ 3/5

Trustpilot

I appreciate that the basics were…

I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.

Zofia · 23 June 2025

★★★★★ 1/5

Facebook

Buying a house is the biggest investment most people ever make. I bought a house in D16 from Sherry FitzGerald New Homes pre-COVID in 2019 and never once had a face to face with a Sherry Fitz employee. Remarkable! On the day of handover, they had a builder from the site meet us at the house with the key. He handed the key over and walked away. I never heard from anyone again to check in on us. We've had a bunch of issues since with the house and estate and nobody wants to know. I thought it was just us, but all the neighbours are in the same boat. Get the money as quick as you can and then move onto the next deal! When I bought off Quillsen in the past, the agent met us at the house to handover the keys with a bottle of bubbly and a congratulations card. They then walked us around the house to make sure we knew how everything worked. They then followed up a few months later to see how everything was going with the new house. That is proper customer service. I wouldn't buy a house marketed by Sherry Fitz every again. My recommendation to Sherry Fitz is to take a good look at their customer experience.

Jeff · 16 July 2020

★★★★★ 5/5

Trustpilot

Excellent & highly professional service

We are so grateful to Julian, Michelle and the team in the Castleknock office for the highly professional, efficient and supportive service they provided for our elderly mother in the recent sale of the family home of 58 years. The house went on the market shortly before the lockdown and despite this we managed to complete the sale on 26th June. We were kept informed every step of the way and they were accessible and responsive if we had any questions. They always had our mothers safety and wellbeing as a priority. As a family we would highly recommend Sherry Fitzgerald.

Barbara · 28 June 2020

★★★★★ 5/5

Trustpilot

Wonderful experience with Sherry…

Wonderful experience with Sherry Fitzgerald when I recently sold my house.

DEIRDRE · 13 January 2026

★★★★★ 5/5

Google

Very professional service. Gerard and his team always available for advice. Would highly recommend contacting if buying or selling.

Brian · 20 November 2023