Trusted Agent profile
★★★★★
204 reviews across 1 platform
23 Clapham Common South Side, Clapham SW4 7AB
Keating Estates's Clapham office at 23 Clapham Common South Side is rated 4.7 out of 5 across 204 reviews on 1 platform, including 204 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Clapham office, from every platform, shown as written. First names only.
5/5
GoogleWe recently bought our first home through Keating Estates and I can highly recommend them for people looking to do the same. Massive thank you to Christiaan for showing us several flats before we finally found the perfect one for us, and guiding us through an entirely new process to us with patience, and for always being on hand to answer any questions we had.
5/5
GoogleI would like to thanks Pamela very much for all the help she provided us with over the years. This reflects very positively on the impression I have of Keating Estates. They have been established in Clapham Common for ever, and keep on delivering the same consistent customer service.
Thank you Daniel, it's a pleasure working with you.
5/5
GoogleHad a very positive (attempted) purchase experience with Keatings. Sam Milverton was well prepared and knowledgeable on the property, and for the obscure questions I had around zoning and the freeholder he quickly researched them and came back to me. Additionally, he returned pair of glasses that I had left at the viewing to my house at 10pm. Went well above and beyond. Cheers Sam.
5/5
GoogleSam and Lewis did a wonderful job in helping us sell our flat. Keatings were very professional, proactive and gave us excellent advice. They were also always available to speak to us and they provided many regular updates along the way. We are very grateful for their help.
1/5
GoogleRented a flat for two years from Keating. As soon as I moved in, constant repairs were needed throughout the duration of our tenancy (leaking sink that flooded the bathroom - which took months to repair, mould issue throughout the whole property that never got addressed, issues with the hot water that never really got fixed and a new boiler that needed fitting left us with a cupboard in the middle of our living room for ages). On top of this, on move out we had deposit deductions for additional cleaning when I’d already paid for a professional move out clean and have photos showing that the property was flawless (all because I didn’t use their partnered cleaners) and was charged for new curtains (that the mould had damaged due to them not resolving the mould issue) and for the removal of a small bamboo trellis on the balcony, which I can’t disagree with as it wasn’t there upon move in (if they actually removed it). However, upon going back to the property to pick up a load of post that the new tenants asked me to pick up (3 months after I moved out) the curtains that I was charged to replace were still there and the trellis I paid to remove was still there. They will squeeze every penny out of you, just because they can. The trellis takes 2 minutes to remove so there’s no excuse that they haven’t had time etc as they had time to fit new taps for the new tenant. Its evident in my communications with the deposit team that they are more biased to the loyalty of the landlord than their tenants as there was no offer to check with the landlord as to the change in curtains or removal of trellis, just excuses to back up the landlord.
Hi Jamie, Thank you for your review and we are sorry you are disappointed with the service you have received from Keating Estates. Sadly there are some teething issues with properties and maintenance issue to arise. I have looked into the below and as you are aware your Landlord is a Housing Trust and use their own contractors to carry out all maintenance within their property portfolio. I can confirm we had continued to chase the Landlord for updates on their contractors and kept you informed with all information. In relation to your Deposit Deductions, I have spoken with our Deposits team and I understand you are currently going through a dispute on deductions put forward by your Landlord. Please note that Keating Estates do not benefit at all from any deduction made against a tenants deposit and act on behalf of the Landlord regarding any deductions. I understand that once you had informed the team you were not happy with the deductions proposed you had been advised on how to raise a dispute and its next steps. If you wish to discuss the matter further, please contact us on 0208 299 8111 (option 4). Sonny Lofthouse Property Manager
5/5
GoogleWe are delighted to have chosen Keatings to manage the sale of our flat. Christiaan and Sebastian were a great asset to have on our side during the process from initial viewings through to completion. They were very professional, honest and efficient at getting the right people through the door. We would highly recommend to anyone stepping on to the market.
5/5
GoogleKeatings were exceptional from start to finish for our flat sale. The whole team are proactive, highly communicative and professional - special thanks to Camilla, Lewis and Tom. It was not a straightforward process at all, and they managed …
5/5
GoogleChristiaan has been amazing in the purchase of my first home! Couldn't reccomend the company enough.
5/5
GoogleI dealt with George from the lettings team who had a professional approach, was clearly very knowledgeable about the local area and was quick to reply to my questions and requests. He understood our requirements very well and helped secure our preferred rental property.
Thanks Andrew, it's been great working with you. Enjoy your new home.
5/5
GoogleI found Zanardi very helpful and proactive in assisting me to find a rental apartment in south east London. Time was at a premium and she considerably expedited the process of locating a property and helped close the deal with the landlord. Highly recommended.
Thanks for the review Kaushik, it was a pleasure working with you.
5/5
GoogleKayleigh took us round many places until we found the perfect home, but always with a smile on her face! Her and Lewis were a huge help throughout the process and we really appreciated all their support to make the process much easier than usual.
5/5
GoogleChristiaan was fantastic from the very first viewing right until I completed on my property. Christiaan actually listened to my requests and showed me properties within my price range and location. I wouldn't hesitate to use Keating Estates in the future. Thank you!!
5/5
GoogleBy far the best estate agent I've dealt with in London. I really trusted Luisa and Lewis throughout the property buying process - they were constantly available and very good at communicating exactly what was happening. They were there to rapidly resolve issues that emerged and were very reassuring. Very happy in my new home and glad I chose Keatings
5/5
GoogleEnded up finding a property in a different area, but George was helpful and enthusiastic. Great attitude in comparison to some other agents I have dealt with. I'd recommend trying these guys if you are looking to rent in the area.
Thanks for the recommendation Matthew. It was great meeting you and good luck in your new place.
5/5
GoogleChristiaan has been extremely helpful in supporting us with finding the perfect place. Super professional and transparent, well-informed on all aspects of the property and really proactive in suggesting new options and solutions. It really made me and my family feel like he was prioritising what was best for us. Looking forward to continue our search with him
1/5
GoogleThe absolute worst estate agents I have ever had the misfortune to have to deal with. They tried to take £400 off our deposit for cleaning despite the fact the flat was not professionally cleaned before we moved in. In fact, the last time it had been professionally cleaned was 2013. Six years before we moved into the flat. We did this point this out to the individual who was dealing with this, Sophie Lusher, and she simply did not care. We then had to go through the rigmarole of our deposit protection scheme who, surprise surprise, found in our favour. If Keating Estates had been honest and reasonable from the start we wouldn't have had to wait almost six months to get the rest of our money. I suspect they do this to a lot of their tenants in the hope people will just give up and let them keep the money. Not only that, but their employees are some of the worst I have ever dealt with. Rude and lazy. avoid if you possibly can!NegativeProfessionalism
Hello Victoria, Thank you for your review and we are sorry you are disappointed with the service you have received from Keating Estates. We understand this has been a frustrating process for you and we do sympathise with you. Please note that Keating Estates do not benefit at all from any deduction against a tenants deposit and act on behalf of the landlord regarding any deductions. We understand that you were on an original rolling tenancy from six years ago and we do feel that on this occasion a fair and clearly right outcome was reached by the adjudicators at My Deposits. We have emailed you direct regarding this matter should you wish to discuss this further with us. Kind regards, Deposits Team
5/5
GoogleCouldn’t recommend more, made an extremely easy and process by Tabby and Christiaan with very informative viewings and extremely prompt reply times in any communications. Would recommend over others.
5/5
GoogleEnded up finding a property in a different area, but George was helpful and enthusiastic. Great attitude in comparison to some other agents I have dealt with. I'd recommend trying these guys if you are looking to rent in the area.
Thanks for the recommendation Matthew. It was great meeting you and good luck in your new place.
1/5
GoogleThe worst agency I have ever dealt with. I called them and they took all my details. They told me that they would call me back but they did not but I called them again. They spoke to me rot and just said that I should wait. Then I was …
We are sorry to hear about your frustrations. Unfortunately in an extremely busy market we are currently inundated with a very high number of direct applications for every property listed. As much as we would love to be able to book every … More
5/5
GoogleCamilla Akehurst has been absolutely incredible: professional and personal at the same time, really taking our interests to heart and providing the most phenomenal service. THANK YOU CAMILLA you have exceeded all expectations of what we hoped for in an outcome of finding a flat.
5/5
GoogleThe sales staff (Bryony and Allan) were very helpful and accommodating. Thanks!
Thank you for the review! We're really glad that Bryony and Allan left such a lasting impression!
5/5
GoogleChristiaan Olivier of Keatings could not have been more helpful to us during the process of purchasing our first home. From taking extra time showing us around a number of potential properties to constant communication and guidance throughout the process, Christiaan went above and beyond. We're really grateful and would recommend him highly.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery lucky to have worked with George and Keating Estates in finding a property to rent. Honesty and transparency throughout the process. Friendly, readily available and always willing to answer all our questions (there were many). Thank you team!
Thank you Gino! It's been great working with you.
4/5
GoogleI recently had a tenant swap before the end of a fixed term agreement. Sandra in renewals was very helpful, she dealt with the tenants and handled everything about the swap very efficiently and sensitively.
Thank you for the 5 stars! We're grateful for your trust and support in us!
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Keating Estates's Clapham office has 204 reviews across 1 platform: 204 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Keating Estates Clapham is rated 4.7 out of 5 across all 204 reviews, and 4.7 out of 5 on Google from 204 reviews, checked 9 October 2026.
Keating Estates Clapham, 23 Clapham Common South Side, Clapham SW4 7AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.