Trusted Agent profile Β· Clacton-On-Sea

William H Brown Clacton On Sea reviews

β˜…β˜…β˜…β˜…β˜… Great

422 reviews across 2 platforms

64 Station Road, Clacton On Sea, CO15 1SP, Clacton-On-Sea, CO15 1SP

William H Brown's office in Clacton-On-Sea, at 64 Station Road, is rated 4.2 out of 5 across 422 reviews on two platforms, including 316 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards William H Brown won in 2026.

Google logo

4.8 / 5

316

Reviews on Google

This office

Trustpilot logo

106

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. William H Brown Clacton On Sea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Clacton-On-Sea.

What do you need help with?

Awards

The Trusted Agent 2026 results for William H Brown, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.

5/5

Google

I have nothing but good things to say about our experience buying a home with William H Brown, from beginning to end they have done everything they can to support us, from Kirsty (colchester branch) helping us get our mortgage to Chelsea (harwich branch) showing us houses to Michelle (clacton branch) being amazing with keping us updated throughout and when everything stalled down to the solicitors chasing both sides and getting them on the same page. Thank you all!

Mikey Β· 11 December 2025

Agent replied Β· 11 October 2026

Thank you for your kind words and sharing your positive experience with us! We are dedicated to providing exceptional support to our customers, and we are thrilled to hear that our team at William H Brown did just that. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Tom and Olly were awesome to work with! Super friendly, helpful, and really knew their stuff. They made the whole process easy and stress-free. Would definitely recommend them to anyone looking for great property agents!

Akmal Β· 3 November 2025

Agent replied Β· 9 November 2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Tom and Olly. Our team takes pride in being friendly, helpful and knowledgeable. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From McCaully to Michelle everything went exceptionally smoothly on my purchase, especially as I was buying from abroad. Special mention for Mich who was always on the end of a phone or email keeping me up to date on the sale, wouldn't expect anything less from a Hammers supporter, thanks all. Terry

T Β· 11 July 2026

Agent replied Β· 11 October 2026

Thank you, Terry, for your wonderful review! We're thrilled to hear that your purchase went exceptionally smoothly and that Mich provided you with reliable support throughout the process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Having Recently Lost both Parents , The family had to sell M&D property, From the start William H Brown were excellent in every way, Michelle in the Office was always in touch & kept us upto speed at every stage of the selling process. On behalf of Myself My Brother & both Sisters I would like to thank WHB for their professionalism & Dedication in what was a very difficult time for the Family Kindest Regards Mr Dave Johnson

Dave Β· 27 February 2024

Agent replied Β· 24 October 2024

Dave, thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Was an absolute delight meeting Tom & Olly in order to let a flat in Clacton. From the beginning Tom & Olly were extremely professional and explained in depth all the steps involved. Through out the whole process Tom & Olly were very responsive which made the process very smooth. Above all both Tom & Olly always kept me in the loop of things and managed to let the property within 2 weeks. Thanks very much!

Sayem Β· 19 July 2025

5/5

Google

Jak Offord and his team at William H Brown, managed to sell both properties that we had up for sale. The process was excellent from the start to completion, especially from Michelle, Izzy and Maculey, those 3 staff members where outstanding, professional and humble from start to finish. You could actually feel that they all had compassion when speaking to them rather than its just buisness and figures like some others there...!!! I apologise for the rants as all 3 of copped it a few times from me 🫣... Good luck for the future.

Lee Β· 1 June 2025

5/5

Google

Thank you for all your help You found me and my family an amazing house Big thank you to Tom and Olly

Jemma Β· 11 February 2026

Agent replied Β· 11 October 2026

Thank you so much for your kind words! It was a pleasure helping you and your family find your dream home. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My experience has been smooth & easy so far. Macauley has been really helpful with any queries I have had & been prompt with anything that has been needed.

April-Katie Β· 11 December 2025

Agent replied Β· 11 October 2026

Thank you for sharing your positive experience with us! We are delighted to hear that our team member, Macauley, has been providing helpful and prompt service. We strive to make the process smooth and easy for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The day I came for a viewing, Tom was a very helpful gentleman, he helped me with everything I needed to know and what had been done to the property, he was so helpful with me and my partner and my 2 boys, honestly Tom is the one to go to for help, always willing to listen to your enquiry’s and always finds a way to help!! He’s amazing!! Thank you for our ever loving home!!

Chloe Β· 28 March 2024

Agent replied Β· 24 October 2024

Many thanks for the fantastic 5* review Chloe Dunn-furness. Kind regards, Lucy, Customer Relations.

5/5

Google

I had an amazing experience getting a property they always made me feel heard and listened to everything I needed and had to say and went out of their way to help where they could and always go that extra mile, and made such a horrible situation I was in a little bit more positive a very very special thank you to Tom he was amazing and went out of his way to find somewhere and give me other options and Ollie was amazing and always listened and went out of his way to help where he could, they where both very amazing Thank you!!!!

Kristina Β· 29 December 2023

Agent replied Β· 24 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

The experience I have had with William H Brown has been exceptional the staff kept us up to date in all matters in a clear and efficient manner. It is the first time I have had to hand all the responsibilities over to my son which made me a little stressed but Michelle was amazing. I would recommend William H Brown to anyone I know who maybe looking to purchase a property. Excellent and professional service by all

Sally Β· 28 January 2024

Agent replied Β· 24 October 2024

Thank you for your thoughtful 5* review and recommendation Sally! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Ollie Aston flat inspection

This Morning I had Ollie Aston attend my flat for an annual inspection. He was on time as agreed. He took photos for Landlord and was a very pleasant with his customer communication during the visit. I raised a few questions which I hope to hear back. I wish him the success in his employ and rate 5 star service. Overall have dealt with WHB for 6 years always been of a high standard.

Peter Β· 24 August 2026

5/5

Google

I chose William H Brown as had a really positive experience selling a property previously. I was new to letting a flat and needed lots of advice and support. Luckily Tom in the lettings department has gone above and beyond. From seeing the flat at initial meeting through to finding the right tenant, Tom has metaphorically held my hand. He has always been available and when it is his day off, he made sure Olly kept in touch. He listened to what sort of rental I envisaged and ensured that honestly and congruence were at the heart of everything. This meant a fair service for myself and especially the tenants. I felt that nothing was too much trouble and no question too silly. My new tenant is more than happy and this makes me feel happy. I can't thank you enough x

Fay Β· 29 November 2023

Agent replied Β· 24 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

I would not trust these people

I would not trust these people, I emailed them to arrange a viewing on a tenanted property, no contact, after a couple of days I called them to arrange a viewing for same property, straight away the sales person tried steering me to another property instead, but I held firm, they said they would get back to me with an appointment, they never did, it’s now sold. They have preferred investors waiting in the background, other sectors would not get away with it.

Anthony Β· 10 July 2026

5/5

Google

Thank you so much Tom and Olly for getting us a new home with a short period of time.We really appreciate for your kindness and support

Charlotte Β· 11 December 2025

Agent replied Β· 11 October 2026

Thank you for your kind words! We are so happy to have helped you find your new home in such a short time. It was our pleasure to assist you and we appreciate your support. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Worked with Thomas and Olly during the letting process and have nothing but good things to say. They were both very friendly and helpful answering any question I had, with the process being fast and smooth, when a few minor issues did arise, the agents were always quick to contact and resolve them. They were also flexible with scheduling the initial viewing and were polite from the start, and didnt make me feel like i was being fobbed off like when I had spoken to some estate agents previously. Would go through William H Brown again in the future.

Ryan Β· 25 October 2023

Agent replied Β· 24 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Overall had an easy and wonderful experience with William h brown, especially Tom and Olly as they were great when it come to answering questions, and making the process of renting the property as little stress as possible. The team are all lovely, outgoing people and when it comes to managing anything to do with the property, they are hands on and there to handle straight away. I’m please I had the experience of my first home to be with them.

Kealey Β· 25 October 2023

Agent replied Β· 24 October 2024

Thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Ollie and Tom were brilliant in helping me find a tenant for my property. I was given phone numbers for local tradesmen as and when I needed them and was always kept up to date on the progress of the let. This is good old fashioned business and the way it should be done. All my rentals will be going to them in the future. Highly recommended

Johnny Β· 26 June 2024

Agent replied Β· 24 October 2024

Thank you Johnny for taking the time to leave us this excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We have recently purchased through William H Brown and would recommend to vendors and buyers alike. James and Dave were professional and courteous and a pleasure to deal with, and Michelle is a skilled Sales Progressor that ensured the transaction completed as quick as possible. Thank you again and we look forward to purchasing more properties with you in the future.

Callum Β· 3 October 2024

Agent replied Β· 24 October 2024

Thanks for the excellent 5* review and recommendation Callum! Thanks for your thoughtful comments about James, Dave, Michelle and our Clacton-On-Sea team. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Impeccable Service!

We recently had the pleasure of using William H Brown also known as Sequence as our estate agent during our house purchase, and I cannot speak highly enough of their outstanding service. From the very beginning, Libby our Mortgage Advisor was incredibly professional, knowledgeable, and attentive to our needs.

Beloved Β· 11 February 2026

5/5

Google

Staff were brilliant and really friendly, kept up to date at all times, would not hesitate to use again Thank you Special shout out to my friendly estate agent ! Michelle

James Β· 17 September 2025

Agent replied Β· 22 September 2025

Thank you so much for your wonderful review, Michelle! We are delighted to hear that our staff provided excellent service and made you feel welcome. We always strive to keep our customers informed and satisfied. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have bought and rented out a property through William and H Brown. The sale was through auction and it went smoothly. For renting out Oliver and Tom were so helpful and updated on each stage. It is now rented out and these guys are gone far enough to make it happen sooner. They are working long days and I was able to meet them on Good Friday.

Kandiah Β· 27 April 2024

Agent replied Β· 24 October 2024

Kandiah Nagamany thank you for taking the time to leave us your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Reactions.

5/5

Google

This is the second time we have purchased a property through William H Brown and everything has run smoothly, have been kept in the loop with regards to viewings and the process of the chain and getting to exchange . Big thank you to Michelle for chasing the chain she has been a rock to me in such a stressful time . Thank you 😊 …

Susan Β· 27 May 2024

Agent replied Β· 24 October 2024

Many thanks Susan Brookman for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Such a pleasure to work with William H Brown Clacton branch on purchasing our first home. Jodie is amazing who dealt with our mortgage, she was extremely patient and explained everything to us. Michelle has also been brilliant, keeping us up to date and well informed. Both ladies made the whole process relaxed and we couldn't have asked for a friendlier branch to deal with.

Katy Β· 27 May 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and your kind words Katy. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read William H Brown's Google reviewsLeave William H Brown a review

Questions about William H Brown Clacton On Sea

Has William H Brown won any awards?

Yes. In The Trusted Agent 2026 awards: William H Brown, Tendring won Trusted Agent; William H Brown, Stevenage won Gold; William H Brown, Harwich won Trusted Agent; William H Brown, Colchester won Trusted Agent; William H Brown, Broadland won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. William H Brown Clacton On Sea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Clacton-On-Sea.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent