William H Brown Clacton On Sea reviews

★★★★★ 5/5

Google

I would like to thank Tom and Olly from William H Brown for their excellent support. We needed a house to rent, and from the moment I contacted them, they handled everything quickly and smoothly. They were professional, responsive, and made the whole process stress free during a very challenging time for us. I really appreciate their efficiency and clear communication. Thank you, Tom and Olly Highly recommended!

Suresh · 11 January 2026

★★★★★ 5/5

Google

Huge thank you to Michelle for being amazing though the enter process of my mum and dads purchase. She has helped and guided us every step of the way and today we exchanged ☺️. Thank you for your kindness and support it means a lot.

Victoria · 11 May 2026

★★★★★ 5/5

Google

A big thank you to Tom & Olly who helped us through our move. They were both amazing, thoughtful and polite. We moved in so much faster than expected thanks to there super fast efficiency. Couldn’t find a fault in their work or attitude.

Dex · 11 February 2026

★★★★★ 5/5

Google

William Brown, Clacton have just sold my bungalow after 5 other local estate agents failed over a period of 2 years.They had 5 viewings in the first fortnight one of which proceeded to completion.Throughout they were extremely helpful,professional.polite and friendly. They work brilliantly as a team and Michelle worked timeless to push our sale to a successful conclusion. To Macauley, David and Isobella my most grateful thanks for a job well done.

Michael · 11 July 2026

★★★★★ 5/5

Google

Recently started renting my first home with william h brown and honestly i couldnt be happier! Im SO grateful for all the hard work Olly and Tom put in to help me secure a tenancy. They have absolutely gone above and beyond from helping me with the council to even the small questions, no hurdle has been to much for them. They have been absolutely brilliant! Would 1000 percent recommend william h brown to anybody looking for a home with a smooth and easy going process!🏠 Thanks so much again guys!

Britt · 11 May 2026

★★★★★ 5/5

Google

We recently bought a house through this estate agent and Michelle has been absolutely amazing throughout the whole process. She kept us fully updated every step of the way and was always so helpful. Michelle is a real credit to your company, thank you so much for all your support! Thank you Dawn Bennett

Danni · 1 October 2025

★★★★★ 1/5

Google

William H Brown Clacton took on a rental property of mine around two months ago after promising the best service and having tenants ready to move in. There was no inspection done prior to move in date, in fact the inspection was being done as the new tenant moved in. The hose was not fit to be rented out and required substantial cleaning. As I live abroad, there was no way of me knowing that. Allowing a tenant to move in to a dirty house is absolutely unacceptable. They then argued with us that the previous management company was to blame, then tried to blame me. While this back and forth was happening, the tenant had to arrange their own professional clean, as WHB didn't even bother to do this. There have been a number of other issues that we have tried to contact them about, with total radio silence. Living in the other side of the world means phoning during business hours is difficult, but every email has been left unanswered. I would 100% avoid William H Brown for rental management, and would like to hear from them about these issues.

William · 5 December 2024

★★★★★ 5/5

Google

Where do I start, Dave found me my perfect flat, Izzy showed me round, I fell in love with it and it is ideal for my needs, James was very helpful whenever I went in. Michelle well what can I say, very helpful, nothing was too much trouble, if ever I had a question she always solved the situation, always kept me informed about the sale. All in all very lovely people, I am sure myself and my cat will be so happy in the flat. If I could give 6 star I would, Awesome Company.

Carol · 25 November 2024

★★★★★ 5/5

Google

I have been dealing with William H Brown for over a year now having sold my property and the buyers to withdraw and then start the process all over again. Michelle Barr the sales progression lady from Clacton has been amazing, very understanding and so caring even though she must get fed up with people moaning all the time. She is an asset to the team and I don't know what they would do without her or myself for that matter. So thank you so much Michelle for your understanding and patience. Well done William H Brown.

Sandy · 9 November 2024

★★★★★ 5/5

Google

We sold and purchased our home through William H Brown and the service was brilliant from start to finish! Everyone on the team was really helpful and worked hard to get us what we wanted. Izzy did all the viewings and she was truly wonderful. Extremely professional and polite. Michelle was excellent! She always kept us informed and did exactly what she said she would do and she did it quickly. She was an absolute pleasure to talk too. I would 100% recommend William H Brown and use them again in the future.

Chloe-Anne · 10 October 2024

★★★★★ 5/5

Google

I would like to thank Ollie and Tom from William H Brown …. They were very helpful and amazing to work with ..…they made me feel very comfortable and welcomed And also they made sure that I got my apartment ❤️❤️ 300 stars goes to Ollie and Tom well done guys ….

Renee · 17 September 2025

★★★★★ 5/5

Google

Big thank you to James, Michelle, Izzy and everyone else at William H Brown Estate agents. 2nd attempt selling my flat (long story, but not their fault it fell through, and they did everything they could to save the chain). Really impressed at Michelle going the extra mile to get us over the final hurdle! Looking forward to spending Christmas in our new house (with my new Fiancé!!!!!!!). Thank you again for getting us there!

Hannah · 13 December 2024

★★★★★ 5/5

Google

So many positive words to sum up our experience with William H Brown in Clacton-on Sea Originally had dealings with James who we found most helpful and really went out of his way to support us. Michelle was truly amazing , she kept us informed throughout the whole process and nothing was too much trouble and went the extra mile . She is such a great asset to your company and we want to say Thank You The whole team got to know us and they were all very professional & friendly If I could give 6 stars I would

Sue · 24 September 2024

★★★★★ 5/5

Google

I have nothing but positive thoughts to share on William h brown. Both Tom and Oliver have been fantastic, and after dealing with a few estate agents, trying to find the perfect home, I can definitely say William h brown offered the most professional experience. They also took the time to listen and understand what me and my partner wanted in a house, and presented us with a house that ticked every one of our boxes.

Tom · 11 April 2026

★★★★★ 5/5

Google

What can I say? Fantastic service Tom and Olly were simply brilliant arranging everything for my move. They even offered some great advice when my previous agent was a horror show. I can’t thank the two of them enough. Thank you gents!

Lisa · 11 December 2025

★★★★★ 5/5

Google

I’ve had the pleasure of working with Kirsty and not only is she the most wonderful person you will meet she’s a brilliant mortgage advisor. As a first time buyer I couldn’t have asked for better help, she answered every question promptly and made me understand the whole process thoroughly. She’s a great asset for the team and a delight to be around.

Jack · 11 July 2026

★★★★★ 5/5

Trustpilot

Thank you

Matthew, Harry and Tia were such a great help in selling and buying especially with some solicitor issues they helped navigate us through any stress and were so helpful all the way through highly recommend

Sarah · 26 September 2026

★★★★★ 5/5

Google

A big thank you to team from William H Brown but especially Michelle Barr! She was a star, very helpful and kind. Went above and beyond to make selling my home simple and comfortable. Highly recommend. Many thanks Ana and Darren.

Ana · 11 December 2025

★★★★★ 5/5

Google

Have just rented out my property in Clacton and was aided by mostly Oli and a few conversations with Tom.After finding my Tenant I was dealt with very efficiently and professionally. When Oli was not available and I left a message, all my calls were returned promptly by Tom and normally Oli would make a curtesy call afterwards. I was always kept in the loop of what was going on which was great having that constant flow of information without me having to make the constant calls.Thanks very much Oli and Tom for your help.

Sandra · 25 August 2024

★★★★★ 5/5

Trustpilot

Anne Luby has been amazing from the…

Anne Luby has been amazing from the very beginning. She took the time to arrange regular Teams meetings, which made the whole experience feel much more personal. As a first time buyer, I had absolutely no idea where to start and was a complete novice who felt out of her depth, but Anne guided me through every step of the process.

Jessica · 16 March 2026

★★★★★ 5/5

Google

Izzy, Macauley and Michelle were all brilliant! Kind, welcoming and friendly - couldn’t have asked for better.

Rebecca · 11 June 2026

★★★★★ 5/5

Google

Ollie and Tom have been brilliant throughout the process of finding a rental for the needs we were looking for. Brilliant service we have been given throughout. No question is too much for them, communication has been amazing with me throughout the whole journey. When renting it can be difficult to find a good agent, especially when they are managing a property but these guys have been incredible. I’m actually excited to have them as our managing agents. Would recommend highly to everybody!

Amy · 11 February 2026

★★★★★ 5/5

Google

Throughout my time finding a property, I was helped by Oliver and Thomas. Oliver was very helpful with the initial phase and what I needed to do to ensure all steps were correctly taken and gave some lovely advice when I was stuck with Affinity Water. Thomas, who was the main person who dealt with me, was fantastic and patient as we had a few hiccups that needed to be sorted and pushed back the move in date. Gave me what I needed in terms of info little bits but helpful to ensure a smooth move in process and setting up utilities etc. Lovely guy and gave me options whatever it was and was good to see a variety of options to choose from for our stuff related to a new home. Thanks to them very much, both of them, and William H Brown is very good to deal with for a new home Adam Bailey

AJB · 26 July 2024

★★★★★ 5/5

Google

William H Brown sold our house with the amazing help of the team! Izzy showed our viewer round and negotiated the offer etc, making the whole process really easy! She was so kind and friendly throughout, always answering the phone and reassuring me throughout the sale. She was so helpful with any worries I had as this was the first house we have sold! Michelle was also super helpful! She always helped out on the phone and over email, updating us with the progress of the sale! She made sure things were being sorted and the right people were contacted! She was so kind and reassuring! Was so lovely to talk to over the phone about any worries I had! We are so grateful and will definitely use again if we ever want to move! Thank you so much guys!

Millie · 26 July 2024