Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFabulous estate agents
Such a great estate agents. I recently bought my first home through Sheens in Frinton-on-Sea. I got a viewing of the property on the same day I saw the advertisement. Every one was efficient and friendly. Special mention to Georgia who was so friendly and couldn’t have done more to help/ answer my questions. Really appreciate how professional and helpful they were. Made my first house purchase smooth and a happy experience. Thank you ☺️
Francesca · 13 May 2026
Agent replied · 5 June 2026
Hi Francesca, thank you so much for taking the time to write a review! We all really hope you enjoy your new home! I'll pass on your message to Georgia!
Lee - Frinton Branch Manager
★★★★★ 5/5
TrustpilotProperty sale
I can't thank James, John, Lee and the team enough, they all went above and beyond for me, they all done everything possible they could for me, chasing my solicitor's and the buyer's solicitor, always replied to any enquiries when I needed answes. Buying a property can be stressful but knowing you have a very reliable estate agent by your side makes the process more relaxing. Would definitely recommend using Sheens estate
Peter · 9 February 2026
★★★★★ 5/5
TrustpilotGreat company and service
Great support from Sheens as we were selling the property from 450 miles away so they arranged for contractor access as well as all viewings. The staff were positive, cheerful and helpful at all times. They also kept an eye on the property through the winter and communicated proactively and well with us. An excellent and worry free experience at a difficult time for us. Would highly recommend this company.
Barry · 14 May 2026
Agent replied · 5 June 2026
Hi both, thank you so much for your kind words. I'm really glad we could help and all the best for the future.
Lee - Frinton Branch Manager
★★★★★ 1/5
TrustpilotAVOID
AVOID! Sheens and avoid Pattinson's Auction based on our experience. Sheens recommended that we use Pattinson's, saying they worked closely together. We ended up with two accepted offers from two different buyers, and both sales collapsed. We believe this was due to Sheens failing to follow the proper procedures and potentially breaching their own agreed process with Pattinson's. When my father called the Frinton branch after the second collapse, he was told, in effect, that the manager had 'had a really bad day' and was going home. When my father then went to the Clacton Head Office to speak to the owner/branch manager, it was clear that he hadn't even reviewed the file before offering vague reassurances. Pattinson's terms also felt very one-sided. While tied into their auction agreement, they seek a 6% fee regardless of where the buyer comes from. We also believe that the auction listing was extended without our parents' explicit agreement and outside what we understood to be the contractual arrangement. After two failed sales and a great deal of wasted time and stress, we're left feeling frustrated and out of pocket. We cannot recommend either Sheens or Pattinson's.
Dan · 18 August 2026
★★★★★ 5/5
TrustpilotYou won’t find better.
Everyone in the Frinton Branch were very polite, friendly and informative. Anything you needed to know they were always prepared to find out if they didn’t already know. Nothing was too much trouble. I wouldn’t hesitate to recommend Sheens of Frinton to anyone selling their property. You won’t find a better estate agency.
Jean · 19 March 2026
★★★★★ 5/5
GoogleThanks to everyone at Sheens Clacton for getting my property sold,
Thanks to James, Gary, Lee and Ella and the rest of team for their help during the sale,
I have also recommended some of my contacts to Sheens and they have sold 3 other properties without issues,
Thanks for your straight talking, honest, friendly and reliable service,
I look forward to working with you in the future!
Tom · 16 April 2025
★★★★★ 4/5
TrustpilotThanks to Lee we got over the finish…
Thanks to Lee we got over the finish line always helpful and willing to go the extra mile. Also thanks to the office staff.
Steven · 14 May 2026
★★★★★ 5/5
TrustpilotAbsolutely fantastic service from start…
Absolutely fantastic service from start to finish wokld definitely recommend selling or buying your property through sheens. Lee is an asset up your team very knowledgeable and very helpful thank you once again.
Stephanie · 17 December 2025
★★★★★ 5/5
TrustpilotVery helpful staff
James and team went over and above with their help in selling my property despite all the difficulties with the solicitors delaying everything. Always able to get replies from calls and emails.
Rob · 20 December 2025
★★★★★ 5/5
TrustpilotGeorgia was fantastic throughout
Georgia was fantastic throughout, thank you.
Carrie-Anne · 1 July 2026
★★★★★ 5/5
TrustpilotExcellent Service through difficult time
We used Sheen's in 2023 and can't rate them enough. We went up for sale just as the interest rates were increasing and had 2 chain collapses. Yet James and his team answered every call, every email until we finally got it over the line. Not just with our sale, but also providing as much information as possible on the other parts of the chain. Without them we would never have moved and I can't recommend them enough. Very reasonable fees and just an overall professional friendly service.
Chazad · 11 January 2024
★★★★★ 1/5
TrustpilotAgreed a price on a property only to be…
Agreed a price on a property only to be told that someone else had offered more. Very unprofessional. Avoid
Terry · 29 June 2026
Agent replied · 25 September 2026
Good morning Terry, I understand that it can be frustrating in losing out on a property, however when you offered on the property, you were not in a position proceed. We mentioned that the property would remain on the market until you had a buyer for yours or if another buyer was found. This was also put in writing to you and sent on the 23rd June explaining the sellers position.
I wish you the best of luck in selling your property when it goes onto the market and we will let you know if anything was to go wrong with the sale.
Lee Everitt
Frinton Office Manager
★★★★★ 5/5
TrustpilotSheens you are superb
The year started with a bad experience with another estate agent. But, from the moment I spoke to Ben at sheens, everything changed.
Janet · 30 October 2025
★★★★★ 5/5
TrustpilotReview
Excellent service from beginning to end especially John from clacton branch...went above and beyond to help
Amanda · 17 December 2025
★★★★★ 5/5
TrustpilotExcellent service
I have had brilliant experience with Sheens both times I have sold my home. The Frinton Office have been Fab this time round, I cant fault them. James and the rest of the team know exactly what they are doing and are very professional in what they do. The whole process went without a hitch. Thank you James and thank you Sheens.
Vicky · 26 January 2024
★★★★★ 5/5
GoogleI couldn't thank Gary enough, He has done everything he possible could for me, always replied to any enquiries I had. Buying a property can be stressful but knowing you have a very reliable estate agent by your side makes the process more relaxing. 100% recommend using Sheens estate
Kieran · 10 September 2024
★★★★★ 5/5
TrustpilotGreat Company
I was very happy with the help and assistance that Sheens gave me during the sale of my house. I was given good advice and was regularly updated on the progress of the sale. All the staff were professional but also helpful and friendly. I would certainly use them again.
ANN · 26 December 2025
★★★★★ 5/5
GoogleI used Sheen's Lettings while renting and then used their Estate Agency service when it came to sell. Sheen's are a great local Estate Agency service. There is always someone on hand to help. You don't have to wait for the person dealing with your sale to help, they all pitch in. They also have all the notes on file so the service is consistent. Their fees are very reasonable and they work hard to support you throughout the sale. Highly recommended.
PaulPositiveResponsiveness, Quality, Value
Paul · 12 June 2021
★★★★★ 5/5
TrustpilotI sold my property through Sheens…
I sold my property through Sheens Clacton Branch in October 2025 from the very first meeting with James who valued the property through to John Bailey and Ben who were the best negotiators I have ever experienced.
Tony · 16 March 2026
★★★★★ 5/5
TrustpilotFirst class
From the minute I walked in the door, searching for a new house, the team at Sheen's have been exceptional. Five houses were lined up for me to view within an hour. During the buying process, the team never once let me down. Emails were responded to quickly. Nothing was too much trouble. They kept in touch with solicitors, and with the vendor and me the whole time. Sheen's are extremely courteous, efficient and effective. You can't say better than that.
Mrs · 4 February 2019
★★★★★ 5/5
TrustpilotSheens are a very good Estate Agents
Sheens are a very good Estate Agents. John and James kept us fully informed every step of the way. On occasions where they were out of the office the girls were more than capable of assisting. I would definitely recommend them, for anyone looking to move!
David · 1 February 2024
★★★★★ 5/5
TrustpilotSheen's in Frinton were absolutely brilliant! AAA+++
We have just sold our bungalow through Sheen's in Frinton - they were absolutely brilliant! Selling can be quite a stressful experience, but they made it very easy for us, with a very professional approach throughout. They kept us regularly updated on the entire chain - and always returned calls promptly. The entire end-to-end service was fantastic - and their photography, floor plans, video of our property - and their team - the best around. I would highly recommend Sheen's if you're looking to sell your property. AAA+++
Mrs · 20 February 2018
★★★★★ 5/5
TrustpilotSheen's Estate agents in Clacton offer …
Sheen's Estate agents in Clacton offer excellent customer service. They sold my Fathers property after he died and Sheen's have been excellent right the way through from start to finish. Always updating you by email or phone, keeping you updated. and questions answered immediately and anything you have to ask is always dealt with in a professional manner. Every member of staff was always very friendly and helpful and professional at all times. The support i was given by Sheen's was outstanding. The Manager Mr L Everitt was Absoloutely Brilliant and efficient at all times. He definately made sure that i was kept up with what was going on always so helpful and emailed me whenever there was anything i needed to know about. He certainly knows how to run a very good team of people and they always work together and work to a very high standard. Absoloutely Amazing.I Highly recommend Sheen's. from Julie
Julie · 4 July 2017
★★★★★ 5/5
TrustpilotBrilliant service
Can't say a bad word about sheens. We where living in London and looking for a property to buy in clacton so not the easiest thing to do. All the staff are amazing and helped up so much with every step of the way even when it was squeezing us in for viewings as we could only do weekends. Lee was absolutely amazing and he did all he could to help us find what we needed and would always contact us as soon as property came up. Best estate agent we have ever dealt with would 100% recommend and when and if we move again we will be going no where else but sheens. Thank you so much
Kim · 23 February 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
