Trusted Agent profile · Clacton-On-Sea

Palmer and Partners Clacton-On-Sea reviews

4.3

★★★★★ Great

116 reviews across 2 platforms

2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS

Palmer and Partners's office in Clacton-On-Sea, at 2 Arcade Buildings, is rated 4.3 out of 5 across 116 reviews on two platforms, including 105 Google reviews rated 4.6.

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4.6 / 5

105

Reviews on Google

This office

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11

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.

5/5

Google

Can’t thank Brady, Harry, and all those who work at Palmer & Partners enough. Brady was always updating us with what was going on, and would respond to his texts anytime day or night. We never had to worry about having a viewing or survey …

Lynne · 17 April 2024

Agent replied · 15 June 2024

Thank you Lynne for your wonderful review! We're thrilled to hear that Brady, Harry, and the entire team at Palmer & Partners provided such exceptional service throughout your moving process. It's fantastic to know that Brady's constant … More

5/5

Google

Palmer and Ptnrs. provided a thoroughly professional and efficient service when selling my flat. Despite a few setbacks along the way, Harry Cox was tenacious in chasing up the other parties in the chain, and the whole team maintained regular contact with me, with updates etc. all leading to a very satisfactory conclusion Nice One !!

Colin · 20 August 2023

Agent replied · 15 June 2024

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Palmer and Partners during the sale of your flat. We pride ourselves on delivering a professional and efficient service, and it was a pleasure to assist you throughout the process. Your satisfaction is our top priority, and we're grateful for the opportunity to be of service to you. If you have any future real estate needs, don't hesitate to reach out. Thanks again!

5/5

Google

Lovely team to deal with, made our purchase of our first home so straightforward and quick! Big thank you to Brady and team for all your hard work, would definitely recommend!

Lily · 13 November 2024

Agent replied · 11 November 2024

Hi Lily, Huge congratulations on your first home purchase! We're over the moon to hear that Brady and the team at Palmer & Partners made the process so straightforward and quick for you. We're thrilled that you found our team lovely to deal with - we strive to provide exceptional customer service, and it's wonderful to know that we've achieved this for you. Brady will be delighted to hear your kind words about his hard work, and we'll be sure to pass along your thanks to the entire team. Thank you so much for recommending Palmer & Partners to others. We're grateful for your trust in us and for the opportunity to have been a part of your home-buying journey. We wish you all the best in your new home and look forward to being of service to you in the future.

5/5

Google

Absolutely brilliant Estate Agents. Brady is excellent. From.the word go valued our property right and said it would sell within 2 week and it did! No messing around, no fuss. I would highly recommend anyone to use this company. Thanks again P&P

IllegalEagle · 16 April 2024

Agent replied · 15 June 2024

Thank you for your glowing review! We're thrilled to hear that Brady and the team at Palmer and Partners provided you with an absolutely brilliant experience. It's fantastic to know that your property sold within two weeks, just as Brady predicted. We aim for a no-nonsense approach and are delighted that you found our service efficient and straightforward. Your recommendation means a lot to us, and we're here to assist anyone else looking to buy or sell property. Thanks again for choosing Palmer and Partners!

5/5

Google

Very professional caring and hard working, Harry was the sales negotiator I dealt with. Palmers got viewings for my property immediately it was on the market and worked tirelessly to secure my sale and purchase despite several hiccoughs beyond their control. I have no hesitation in recommending them. Harry is a star!!!

Marion · 20 August 2023

Agent replied · 15 June 2024

Thanks Marion! Customer service is at the heart of everything we do. We wish you all the very best, Palmer & Partners

5/5

Google

Faultless. P&P worked diligently through the market depression and picked up the sale again after we took the property off. Immediately after we returned the property to market they saw a buyer through to the finish. The team in Clacton are friendly and empathetic when it comes to a bereavement sale. The agreed contract was honoured despite the break in sale, would absolutely recommend them.

Andrew · 17 April 2025

Agent replied · 23 August 2024

Thank you for your heartfelt feedback. We're so glad to hear that Palmer & Partners in Clacton could support you through such a challenging time. It means a lot to us that our team was able to diligently navigate the market and secure a buyer, especially after the break in the sale. We're also pleased to know that our friendly and empathetic approach made a difference during the bereavement sale. Thank you for your trust and for recommending us. We're here for you whenever you need us.

5/5

Google

We have recently purchased our home from Palmer & Partners and cannot thank them enough for their help. We had problems with our solicitors and David went above to keep on top of them and keep them in line to ensure we finally got to completion. Would happily use again. Thanks all.

Tia · 16 June 2023

Agent replied · 15 June 2024

Dear Tia, we hope you are getting settled into your new home. Thank you for taking the time to leave us such a great review. Best wishes, David and the P&P team.

5/5

Google

First class estate agents. They sold our house so fast and stress free. Amazing pictures taken by Brady in the morning, went live online that afternoon, 3 viewers booked for the following day, of which the first one made an offer of the full asking price! Big thank you to Harry for keeping us updated every step of the way. Highly recommended.

Blake · 16 June 2022

Agent replied · 15 June 2024

Thank you for this review Blake.

3/5

Google

It felt as though the entire sale was delayed and it was on the buyers terms who was conveniently going to buy to let through palmer and partners and we never felt in control of our house sale. Communication with all parties involved was poor, and I found myself having to chase for updates constantly. Overall, I felt that Palmer and Partners made an effort, but they just weren’t as proactive as I would have liked.

Lewis · 14 October 2024

Agent replied · 17 April 2026

Hi Lewis, It’s Brady. I’m glad we finally got there for you and the move was successful. Please feel free to contact me to discuss this review and how we can improve in the future. Negative reviews are taken seriously. Thank you my direct nunber is 07729198502

2/5

Trustpilot

Lack of care and attention

I enquired about a property that I'd like to view around 3pm online via Rightmove. I was called around 11am the next day to arrange a date and time. I told Jack what I was looking for and he sent me one email in the following days with details for a property that was a long way out of the areas I said I would consider and quite a way over my top budget, so I unsubscribed from such emails. The viewing itself went well, the lady, Diane, was there before me and the property was all opened up. I wasn't hurried and Diane freely shared her knowledge of the property and area. The next day I received a text message inviting to complete an online form to give feedback, so I did. The day after that I received a call from Jack asking for feedback, when I said I had already provided it via the form he said he hadn't received it (a waste of my time) so I gave my feedback to him. He said he would let me know if anything changed regarding the property whilst I was still considering putting in an offer or not. Thursday at around 13:30 I see the property it now marked as sold but I've had no further contact from Jack or anyone at P&P.

Mr · 11 September 2025

5/5

Google

After having my property on the market from another clacton estate agent for nearly 4 months changed to palmers and brady came around and with decent pictures taken and a proper write up its sold within weeks

Lee · 17 December 2025

Agent replied · 17 April 2026

Thank you so much for your review! We're absolutely thrilled to hear that switching to Palmer & Partners made such a huge difference in the sale of your property. It's great to hear that Brady's visit and the new marketing efforts we put in place made a significant impact. Our team is dedicated to showcasing properties in the best possible light, and it's clear that our approach worked for you. Going from nearly 4 months on the market with another agent to selling within weeks with us is a testament to the hard work and expertise of our team. We're so proud to have been able to help you achieve your goal and get your property sold quickly. We'll be sure to pass along your kind words to Brady - he'll be delighted to know that his efforts paid off. Thank you again for choosing Palmer & Partners and for sharing your success story with us. We're honoured to have had the opportunity to help you sell your property. Best regards, The Palmer & Partners Team

5/5

Google

I recently sold my property with help from the team at Palmer and Partners. I am extremely grateful for their expertise and support through this process - with special thanks to Harry, for going the extra mile. Thank you so much for your help and hard work. Kayleigh.

K · 16 June 2023

Agent replied · 15 June 2024

Dear Kayleigh, thank you very much for your review and comments! It was a pleasure to work with you. Kind regards, P&P Clacton

1/5

Trustpilot

If I could put a minus

If I could put a minus, I would. Absolutely useless, they valued my property and within 2 weeks they were telling me to lower the price by £75k!!!! When I asked why, they said the person who valued the property doesn't know the area, and over valued it. They never return calls or do a courtesy call once a fortnight as promised when the house went on the market, I spoke to woman who lives in the next road to me, who also had her house up for sale with them, and took it off with palmers, and put it on with another agent, due to the same reasons.

Darren · 7 July 2025

5/5

Google

David and the team were amazing through out the process of selling my house. They were always at hand to offer me advice and guidance and a sounding ear. Thank you David and the team in Clacton for all your support.

Cigdem · 16 June 2023

Agent replied · 15 June 2024

Thank you for taking the time to leave your fantastic review. David and the team were only too pleased to help you. Best wishes, P&P Clacton.

1/5

Google

Communication poor , never responds to calls, unprofessional. Can not give feed back on a property im buying and why it's taking to long 5 months. Im now at a point my buyers are thinking about pulling out.

Lorraine · 2 September 2025

Agent replied · 17 April 2026

Hi Lorraine, my name is Brady. I hope you have now settled in your home. Please could you contact me to discuss this review further so we can improve our service. This is my direct number 07729198502. I care about such negative reviews and would like the chance to discuss the service.

5/5

Google

Absolutely brilliant Estate Agents. Brady is excellent. From.the word go valued our property right and said it would sell within 2 week and it did! …

Chris · 17 April 2024

Agent replied · 17 April 2026

Thank you for your glowing review! We're thrilled to hear that Brady and the team at Palmer and Partners provided you with an absolutely brilliant experience. It's fantastic to know that your property sold within two weeks, just as Brady … More

5/5

Google

Can not thank Harry, David and the team enough for their continuous hard work. Helping our move run so smoothly and dealing with any problem that arose quickly and efficiently. Highly recommend for a professional and personal service.

Danielle · 16 June 2023

Agent replied · 15 June 2024

Thank you Danielle, it was a pleasure working with you. Best of luck in your new home!

5/5

Google

With the help from Harry and the team at Palmer's & Partners Clacton we bought a lovely bungalow. Harry was absolutely brilliant and a great chap to talk to, very professional and would recommend using them👍🏻 …

Scadz · 16 June 2023

Agent replied · 15 June 2024

So pleased to hear this and thank you for such a lovely review. We hope you are very happy in your new home. Kind regards, P&P Clacton.

5/5

Google

Sold a property recently with Palmer and Partners in Clacton. Although this hasn't been a great time to sell a property, Palmers worked hard, produced an attractive brochure and found us a buyer. All the time, Harry and his colleagues maintained great communication with us and acted with complete professionalism and courtesy on our behalf from the initial valuation to exchange and completion. An excellent service and really nice and genuine people to deal with. Exactly what we had hoped for when choosing an agent. Very, very happy to recommend.

Andy · 19 October 2023

Agent replied · 15 June 2024

Thank you for the great review and recommendation! We're thrilled to hear your experience selling with Palmer and Partners, Clacton, has been such a positive experience. Our team is all about good communication and we appreciate your recognition over our support during your sale. If you ever need anything or have questions, feel free to reach out us. Thank you again for choosing Palmer and Partners!

5/5

Google

We recently sold a property through this branch and would highly recommend them. We dealt mainly with Brady who took care of everything including viewings, advice on conveyancing and speedy communications. We really appreciated this as we live some distance away and, as it was our parents' property, it was a sensitive situation. Thank you.

Donna · 12 January 2025

Agent replied · 13 January 2025

Hi Donna, Thank you for your wonderful feedback! We’re so glad to hear that you had a positive experience selling your property with us and that Brady was able to support you throughout the process. We understand how sensitive such situations can be, especially when dealing with a family property from a distance. It’s fantastic to know that Brady’s assistance with viewings, conveyancing advice, and prompt communication made a difference for you. We truly appreciate your recommendation and are here to help if you need anything further in the future.

5/5

Google

Cannot thank you all enough! Brilliant service from start to finish will always use you where we can. Thanks Harry for always being at the end of the phone! Cannot recommend these guys enough!!

Leonie · 20 August 2023

Agent replied · 15 June 2024

Hi Leonie, Thank you so much for taking the time to leave us this fantastic 5-star review! We are thrilled to hear about your positive experience with Palmer and Partners. It's wonderful to know that you found our service brilliant. Harry, in particular, appreciates your kind words and is always here to assist you whenever you need. Your recommendation means a lot to us, and we truly value your trust and loyalty. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help! Thank you once again for choosing Palmer and Partners.

5/5

Google

Thank you Brady and the team. A special thank you to Lin who kept us updated with the progress of our purchase , always polite and reassuring and a pleasure to talk to. I Must also mention Harry who has the most cheerful telephone manner and is always happy to help.PositiveResponsiveness, Professionalism

Kelley · 24 August 2021

Agent replied · 15 June 2024

Thank you Kelley. We hope you enjoy your new lovely home.

5/5

Google

I can not fault Palmer’s & Partners, especially Lyn. What an amazing lady. She has been my saviour through our house sale and purchase. keeping me up to date and also chasing constantly to put my mind at rest. I will actually miss talking to her daily. I HIGHLY recommend this estate agents!!

Sam · 16 June 2021

Agent replied · 15 June 2024

Thank you Sam. Very kind of you to take the time to write this review.

1/5

Google

Rude and unhelpful. Trying to rent..Called them multiple times about different properties, but they'll always, "call me back". I'm obviously not good enough to rent from them.

K · 17 November 2025

Agent replied · 17 April 2026

Good afternoon, I’m sorry you have received this service. Before leaving this review could I please speak to you to try and rectify this. I care about such negative reviews and would appreciate the chance to put this right. Please email me your details/number and I’ll contact you straight away. My name is Brady 07729198502 this is my direct number.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Palmer and Partners's Google reviews

Questions about Palmer and Partners Clacton-On-Sea

How many reviews does Palmer and Partners Clacton-On-Sea have?

Palmer and Partners's Clacton-On-Sea office has 116 reviews across two platforms: 105 on Google, 11 on Trustpilot (across the whole business).

What is Palmer and Partners Clacton-On-Sea's rating?

Palmer and Partners Clacton-On-Sea is rated 4.3 out of 5 across all 116 reviews, and 4.6 out of 5 on Google from 105 reviews.

Where is Palmer and Partners's Clacton-On-Sea office?

Palmer and Partners Clacton-On-Sea, 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS.

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