Every review we hold for the Clacton-on-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleGood service by Louis and his team. We put on the market good property and he found good tenants for us, so everyone is happy. Property letting arrangements and procedures was carried out very professionally and on time. Many thanks!PositiveResponsiveness, Professionalism, Value
Artem Β· 25 August 2021
Agent replied
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery helpful staff. They go above and beyond to help people. I have never met estate agents that actually care about their customers like they do in this branch. They have helped my mother let her property and were amazing while doing so. And now they have sold her property and been on the end on the phone every time my mother has needed them. They have dealt with any problems that have arisen quickly and discreetly.
I highly recommend using this branch.
Very COVID safe, hand sanitizer available. Wheelchair accessible also
Natalie Β· 2 December 2022
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleSold my house in Holland on Sea. Was impressed with Robin when he valued the property who was informative, patient and not pushy. Once the Sale was agreed dealt with Adam who was helpful and alway on hand when required during the process.
Mark Β· 24 November 2020
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleFantastic work by Bairstow Eves in clacton on sea. Everyone from the sales team to the manager was exceptional in customer care and efficiency. You made buying my first home a pleasant experience. I would highly recommend, the service has been excellent. Thanks Clacton branch x
Sophie Β· 29 October 2019
Agent replied
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
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5/5
GoogleI have always received great service by Louis and the team. They have always found me good tenants for my property in the past. They have always been very professionally throughout my managed service. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Gavin Β· 25 August 2021
Agent replied
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleAbsolutely amazing experience with teri from bairstoweves
Alyssia Β· 30 December 2025
Agent replied Β· 27 January 2026
Thank you for your kind words! We are thrilled to hear that you had an amazing experience with Teri at Bairstow Eves. We strive to provide exceptional service and are excited to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleSarah and Josh were a great help at this stressful time. Highly recommend
D Β· 28 December 2023
Agent replied Β· 24 August 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat service from Bairstoweves clactons lettings team! Very welcoming from first time we met! Big thank you to Olivia too for her help with maintaince
Jean Β· 31 January 2023
Agent replied Β· 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
Googlespoke briefly over the phone with steven, he was extremely helpful in answering any questions or queries i had.
top employee!
Cian Β· 13 August 2025
Agent replied Β· 13 April 2026
Thank you for your kind words! We're so glad Steven was able to assist you and answer all of your questions. He truly is a valuable member of our team. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleRichard Gennings (mortgage advisor) was absolutely superb from the word go.
Constant contact, updates, chasing etc.
It was a very hard time with my particular lender so Richard had alot of chasing to do.
I couldn't have asked for anyone better to help me with my mortgage.
Thanks again Richard. Much appreciated, hero ππ
IllegalEagle Β· 26 April 2024
Agent replied Β· 24 August 2024
Many thanks IllegalEagle βcrispies86β for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHighly recommend this branch as have had a few problems with tenants and they are always quick to sort it out when needed. Kara Smith is always very helpful and knowledgeable in dealing with issues and glad to have chosen this company.
Kristina Β· 28 July 2019
Agent replied
Thank you Kristina for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation.
Best wishes, Lucy
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5/5
GoogleLuis was very helpful from the beginning and kept me updated the whole way through.
All of them in the office are very professional and helpful
Amy Β· 3 October 2022
Agent replied Β· 30 July 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleRobin "Seller" by name Seller by nature!! Really helped my vendors relocate from Watford to there dream home by the sea. It wasnt the easiest chain to manage but Robin was always on hand to help. A true gentleman. Thank you
Jamie Β· 5 October 2019
Agent replied
Thank you Jamie it's really lovely to read another 5* review for Robin and the Bairstow Eves team. Your comments will be passed on to the team. Kind regards, Lucy.
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5/5
GoogleCannot fault the Clacton team...After having NO END of trouble...Bairstow Eves, not only got my family, a home, they made it, as stress free, as possible! Would ALWAYS be my first choice π Thankyou β¦
Dee Β· 16 January 2025
Agent replied Β· 23 January 2025
Many thanks for your marvellous 5* review Dee. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe were very please to have Laura help find our first home she was very friendly and approachable and help with any questions we had
Would definitely recommend
Edward Β· 13 April 2025
Agent replied Β· 13 April 2026
Thank you Edward for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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1/5
GoogleIf you are a landlord avoid like the plague ! Twice Iβve been stitched up by them getting my deposit back after tenants left my property completely wrecked. They not only lied and told me the deposit scheme gave it back to the tenants but they also held onto Β£150 of it for nearly a year and were clearly not going to tell me about it. They are what give estate agents a bad name - as Iβve told them !NegativeProfessionalism
Kim Β· 25 August 2021
Agent replied
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI am so grateful for everything and Had the most amazing response and help from both Louis and Jackie when moving into our new property. Everything we needed was done and made as simple and easy for us at such a stressful time. Both Louis and Jackie are always so happy and positive and itβs such a lovely quality to see in estate agents that truly love what they are doing. Thank you for everything guys and would definitely recommend you both!!PositiveResponsiveness, Quality, Professionalism, Value
Abby Β· 25 August 2021
Agent replied
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI recently rented through bairstow eves, It all went through really quickly and the whole experience was really easy and I have recommended them to all tenants in the area, Kara Michael & Jackie were amazing and really helpful!
Lauren Β· 5 October 2019
Agent replied
Thank you for your fantastic 5* review and recommendation! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
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5/5
GoogleSmooth and easy process thanks to the lettings team. Very helpful and professional. Highly recommend.
Clare Β· 30 August 2025
Agent replied Β· 27 January 2026
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI just had Bairstow Eves Clacton branch as my agent to rent my very first flat. I would highly recommend them. As I am new in the the UK and in Clacton the service from start until I move in was very easy for me. I did not encounter any problems. Louis as my agent did an amazing job, and very easy to talk to. thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
Adz Β· 25 August 2022
Agent replied
Thank you for taking the time to leave us this tremendous 5* review and kind words. Kind regards, Lucy, Customer Relations
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5/5
GoogleHad a really easy time moving into my first rented property. Louis was great and was really helpful with the whole process! Thank you!
Demii Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHighly recommended estate agents, I've only met a few of the staff members Louis, Sarah & Jackie... but they all showed great professionalism & patience... before the tenancy commenced there was a few issues recieving my reference, but Jackie remained patient and very helpful the whole time until it got sorted. Everything ran smoothly to assist me with my move & I couldn't have asked for anything more, amazing team!
Lee Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleLettings team are very helpful, very knowledgeable, and very fast at resolving any issues, highly recommend!
Charles Β· 13 July 2025
Agent replied Β· 13 April 2026
Hello Charles,
Thank you so much for your wonderful 5* review! We're thrilled to hear that our lettings team was helpful, knowledgeable, and quick in resolving your issues. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleKarl was warm friendly and very knowledgeable. Explained everything clearly and precisely. Brilliant service
Julie Β· 1 April 2023
Agent replied Β· 30 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.