Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGraham surveyor
Graham was the surveyor who conducted the survey for my property in wishaw and prepared home report. He was very friendly, communicative, knowledgable, with excellent manners, patient with my questions and clearly explaining them. His timing was excellent and the report was produced next day . absolutely delighted with his professional yet friendly service and would definitely recommend him Thanks Graham
Tommy · 2 August 2024
Agent replied · 23 December 2024
Thanks Tommy for taking the time to leave our Glasgow office a review. It is great to hear that all your questions were answered and clearly explained to you. Best Wishes,Graham + Sibbald
★★★★★ 5/5
Trustpilot5/5 Review
We had a fantastic experience with Dominic from G&S! He was extremely efficient, completing the work quickly without missing a single detail. He went above and beyond to address all our concerns, explaining everything clearly and keeping us up to date throughout. His professionalism and dedication made the whole process easy and stress-free. Highly recommend!
Pamela · 11 October 2024
Agent replied · 23 December 2024
Thank you for your feedback Pamela. We are delighted to hear you had a fantastic experience with our Residential Team and Dominic in particular. We will be sure to pass your comments on to the team.Kind regards,Graham + Sibbald
★★★★★ 5/5
TrustpilotThermal Surveys and Asset Mapping
We engaged with Daniel Tucker to carry out, Thermal imaging and asset mapping of pumps and motors to two of our Hospitals, which allowed us to see the heat losses and plant condition to inform a plan of replacement. The reports and science behind, secured funding for major window replacements and thermal lagging of roof spaces. Excellent reports provided and customer service ,we are looking to roll out further in our estate.
Paul · 2 November 2023
Agent replied · 23 December 2024
Thank you Paul for taking the time to leave us a review, your feedback is greatly appreciated. Best wishes,Graham + Sibbald
★★★★★ 5/5
TrustpilotHome Report
Graham + Sibbald came and done our home report I have no complaints about them they have done what they said ….it would completed in 2days and has been excellent service from this company I hope I don’t need this done again but if I did I would not hesitate to use them again
Annette · 25 September 2024
Agent replied · 23 December 2024
Thanks Annette for leaving our residential team a review. We are delighted to hear that you would use us again if ever needed in the future!Best Wishes,Graham + Sibbald
★★★★★ 5/5
Trustpilot2 home reports from Graham + Sibbald
I recently got 2 home reports. The whole team at Graham + Sibbald were absolutely first class. From a speedy, competitive & detailed quote, to organising Luca the surveyor to view the properties and to then receive the reports all of which was done in a very timely and professional manner. All worked perfectly. I would highly recommend them. Brilliant team.
Andrew · 9 May 2024
Agent replied · 23 December 2024
Thank you Andrew for your feedback. We are delighted that you had a great experience with our Residential team in Glasgow. We will pass your comments on to Luca.Kind regards,Graham + Sibbald
★★★★★ 5/5
TrustpilotGreat service
Good quick service, and shout out to Laura!
Scott · 1 July 2024
Agent replied · 23 December 2024
Thanks Scott for taking the time to leave us a review! We are delighted you were happy with the service provided and we will let Laura know of her shout out! Kind regards,Graham + Sibbald
★★★★★ 5/5
TrustpilotFriendly efficient service
The whole experience from start to finish was friendly and efficient. From communicating with Sarah to schedule our home report visit and the flexibility in appointments to meeting Richard the surveyor and recieveing our completed home report within 24 hours of his visit.Highly recommend, thank you.
Emily · 16 October 2024
Agent replied · 23 December 2024
Thank you Emily for taking the time to leave our new Melrose office a review! We are delighted to hear that you found our service to be friendly and efficient. We will be sure to pass your lovely comments onto Richard and Sarah. Best Wishes,Graham + Sibbald
★★★★★ 5/5
TrustpilotProfessional
Professional, prompt, efficient and important to myself friendly and supportive . This refers to all staff members who I engaged with
Scott · 12 August 2025
Agent replied · 23 September 2025
Thank you for taking the time to leave our Hamilton office a review it is greatly appreciated.
Many thanks,
Graham + SIbbald
★★★★★ 5/5
TrustpilotGreat Service.
G+S came and did my home report for my property. Kevin came to do it and he was extremely professional and helpful. The report was carried out and emailed over in a great timely manner and I am happy with the report. Would recommend G+S to anyone.
Emma · 13 August 2024
Agent replied · 23 December 2024
Thank you Emma for leaving a review for our team in Kilmarnock. We will be sure to pass your comments on. Best Wishes,Graham + Sibbald
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service ! Very quick response and absolutely no hassle at all. Very rare to find these days. Would highly recommend 10/10
Martin · 8 July 2025
Agent replied · 26 July 2025
Thank you Martin for taking the time to leave our residential surveyors in Hamilton a 5 star review! This is greatly appreciated and we are delighted to hear you received a fantastic service.
Best Wishes,
Graham + Sibbald
★★★★★ 5/5
TrustpilotEverything on time and surveyor…
Everything on time and surveyor knowledgeable and imparted good advice
George · 5 November 2025
Agent replied · 22 December 2025
Thank you George for taking the time to leave our team in Ayr a 5 star review!
Best wishes,
Graham + Sibbald
★★★★★ 5/5
TrustpilotHome Report process made clear
Having sold houses in the past we know that surveys/home reports can be a stressful process. However, Craig Henderson completed the recent home report on our property with professionalism, honesty and transparency. This clarity meant we knew exactly what was happening and it made the process the least stressful we have experienced.
Customer · 14 April 2024
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. We always aim to provide the best experience to our customers and it is great to hear Craig made the process as stress free as possible. Best Wishes,Graham + Sibbald
★★★★★ 5/5
TrustpilotGreat to work with
I was passed the details of G-S from a colleague of mine and have been very impressed with their services from start to finish. They have been very reliable with their communications providing both updates and reports. Their level of knowledge and attention to detail is fantastic. I will be using them again.
Adam · 3 November 2023
Agent replied · 23 December 2024
Thank you Adam for taking the time to leave us a review, it is greatly appreciated. Best Wishes,Graham + Sibbald
★★★★★ 5/5
TrustpilotI just liked the speed in which G+S…
I just liked the speed in which G+S conducted business. I needed a property valued quickly and it was done within days and the final report was done quickly too. The valuer was pleasant when he visited. Just a very efficient and professional company for me.
Mr · 19 February 2024
Agent replied · 23 December 2024
Thank you Mr Trevis for taking the time to leave us a review. We are glad that you had a pleasant experience with our Residential department.Kind regards,Graham + Sibbald
★★★★★ 5/5
Trustpilot5 stars
fast , professional , 5 stars
Tudor · 26 August 2025
Agent replied · 23 September 2025
Thank you Tudor for leaving our Paisley office a 5 star review.
Best wishes,
Graham + Sibbald
★★★★★ 5/5
TrustpilotVery prompt and professional service…
Very prompt and professional service from the Aberdeen team for my home report and EPC. A couple of queried items on the report discussed completely amicably and final report completed within hours. Good communication from the office throughout and well written report from Michael.
Hugh · 16 February 2024
Agent replied · 23 December 2024
Thank you Hugh for taking the time to leave us a review. We are delighted you had a great experience with our Aberdeen office and Michael in particular. Your comments are greatly appreciated.Best Wishes, Graham + Sibbald
★★★★★ 5/5
TrustpilotRecent survey @ Fife ave
Guys appeared and carried out a thorough inspection of my property asked some valid questions hope gave them the information they where looking for . But carried out the survey very efficiently, and friendly guys...
John · 23 July 2024
Agent replied · 23 December 2024
Hi John, Thank you for taking the time to leave us a review. We are delighted that you found our surveyors to be efficient and friendly. We will be sure to pass your comments on to the team. Best Wishes,Graham + Sibbald
★★★★★ 5/5
TrustpilotProfessional and friendly
Ros · 28 August 2025
Agent replied · 23 September 2025
Thanks Ros for taking the time to leave us a review!
★★★★★ 1/5
TrustpilotKeep clear
Very unpleasant dealings with G+S company (Dundee office) in regards of performing home report on purchased property. Led to significant financial loss and unimaginable distress. After this I was blackmailed to change the bad review and threatened with legal action. Stay well away.
Do · 15 December 2023
Agent replied · 23 December 2024
We are sincerely sorry to hear that you did not have a good experience with Graham + Sibbald. Given your comments in respect of a member of our staff, if you would like to discuss this further please email us via enquiries@g-s.co.ukKind regards,Graham + Sibbald
★★★★★ 5/5
TrustpilotQuick and efficient home survey
Quick and efficient home survey carried out by through Sarah M at G&S. Good communication to me concerning the detail of the report ex post facto.
Noel · 21 October 2024
Agent replied · 23 December 2024
Thank you Noel for taking the time to leave our Melrose office a 5 star review! We will be sure to pass your comments on to Sarah.Best Wishes,Graham + Sibbald
★★★★★ 5/5
TrustpilotGreat service from Graeme Gilchrist of…
Great service from Graeme Gilchrist of the Dundee Office. He explained everything to us in detail. Knowing we were selling our parents home, He was compassionate, professional and made it a very easy process for us. Would definitely recommend.
CE · 29 January 2024
Agent replied · 23 December 2024
Thank you so much for taking the time to leave us a review! We greatly appreciate your comments. Kind regards,Graham + Sibbald
★★★★★ 5/5
TrustpilotFirst class speedy service from start…
First class speedy service from start to finish. Craig Henderson compiled our home report in a very polite and friendly manner and had it ready in 24hours. Would highly recommend.
D · 4 June 2024
Agent replied · 23 December 2024
Thank you for taking the time to leave us a review. We are delighted you were happy with the service provided by Craig and the Team and we will be sure to pass your kind words on to them. Kind regards,Graham + Sibbald
★★★★★ 5/5
TrustpilotGreat experience!
The guys were great. Friendly and approachable, inspected the house thoroughly and effectively, and were very prompt in writing up the house report and getting it back to us in just a couple of days. Highly recommend.
Andrew · 12 January 2024
Agent replied · 23 December 2024
Hi Andrew, thank you for taking the team to leave us a review. Your comments are greatly appreciated. Best wishes, Graham + Sibbald
★★★★★ 5/5
TrustpilotExcellent support and advice from Jared…
Excellent support and advice from Jared Neville during what was a very challenging time for the organisation. Jared stuck with us over the period of eighteen months until matters came to a close. Would highly recommend G&S to others.
April · 1 November 2023
Agent replied · 23 December 2024
Thank you April for taking the time to leave us a review it is greatly appreciated! Best wishes, Graham + Sibbald
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