Trusted Agent profile

Graham + Sibbald reviews

4.7

★★★★★ Excellent

118 reviews across 1 platform

40 Torphichen Street, Edinburgh, EH3 8JB, City of Edinburgh EH3 8JB

Graham + Sibbald's City of Edinburgh office at 40 Torphichen Street is rated 4.7 out of 5 across 118 reviews on 1 platform. The 118 Trustpilot count is for the whole business. Checked 9 October 2026.

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118

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.

5/5

Trustpilot

Home report carried out by Andrew Sincliar

“Andrew Sinclair recently carried out the home report survey for the sale of our house, and we couldn’t be more impressed with the service he provided. From the moment he arrived, Andrew was professional, friendly, and incredibly knowledgeable. He took the time to explain the process clearly, answered all of our questions thoroughly, and made what could have been a stressful experience feel straightforward and reassuring.

Gregg · 22 May 2026

Agent replied · 27 May 2026

Many thanks Gregg for taking the time to leave this fantastic 5 star review for Andrew. Reviews like this mean a great deal and we will be sure to pass on your kind words to Andrew and management. Good luck with the sale of your house! Best wishes, Graham + Sibbald

5/5

Trustpilot

Great service

Great service from Dominic McCormick at the Hamilton branch. He surveyed my Mum's house and was professional, polite and extremely knowledgeable. The draft Home Report was emailed to me the following day for approval. I wouldn't hesitate to use this company again.

Karyn · 18 August 2026

Agent replied · 24 September 2026

Thank you Karyn for taking the time to leave our residential surveyor Dominic a 5 star review. We will be sure to pass your kind words across to Dominic. Many thanks for using Graham + Sibbald. Best Wishes!

5/5

Trustpilot

Excellent, professional service from Andrew

We recently used Graham + Sibbald and had an excellent experience with Andrew. He was incredibly punctual, professional, and fair throughout the entire process, with excellent communication from start to finish. The turnaround time for the report was impressively quick. Would highly recommend Andrew and the team to anyone.

Sam · 22 May 2026

Agent replied · 20 March 2026

Thank you for taking the time to leave Andrew in our Aberdeen office a 5 star review. We are delighted to hear you would recommend us. Many thanks for using us! Kind regards, Graham + Sibbald

5/5

Trustpilot

We have recently had our home valued by…

We have recently had our home valued by surveyor Zoe CM Gardiner from your KIRKCALDY Office & couldn’t recommend her professionalism and thoroughness enough. she took time to talk us through all his findings and made what could have been an overwhelming experience for us, completely straightforward. We were pleasantly surprised by how quick everything was pulled together and felt confident if required discussing the home report with potential buyers of the property. So thanks to Zoe & her colluege Laura for giving their time & effort during his visit. Thanks again

John · 4 August 2025

Agent replied · 23 September 2025

Thank you for taking the time to leave Zoe a 5 star review. We are delighted to hear you found the process straightforward and quick. Best wishes, Graham + Sibbald

5/5

Trustpilot

Home Report,Kirkcaldy

A rare skill nowadays, it seems, to balance professionalism with personability but Zoe has it. She explained the process, had time to answer questions and/or concerns and went the extra mile for us. Thank you Zoe, I would have absolutely no hesitation in recommending her and her company

Lynn · 1 April 2026

Agent replied · 27 May 2026

Thanks Lynn for leaving Zoe in our Kirkcaldy office a 5 star review! We pride ourselves on being both professional and personable and it is great to hear that is exactly how Zoe came across. Thank you for recommending us. Kind regards, Graham + Sibbald

5/5

Trustpilot

Extremely quick. Excellent.

Extremely quick - Two working days from instruction to a completed and fair report. They sent a draft within 24 hours of surveying the property and that needed a slight factual tweak. That was amended and sent back within the hour. Excellent service.

James · 14 April 2026

Agent replied · 27 May 2026

Thank you James for taking the time to leave our Melrose office a review. We are delighted to hear that our service was extremely quick. Many thanks, Graham + Sibbald

5/5

Trustpilot

Hassle free quality service

We had a home survey as part of the selling process of our house. Surveyor was professional and efficient.

Chay · 21 September 2026

Agent replied · 24 September 2026

Many thanks Chay for taking the time to leave us a 5 star review. It is great to hear that you found our service to be hassle free - exactly how it should be! Best wishes, Graham + Sibbald

5/5

Trustpilot

Fast, friendly, professional.

Fast, friendly and professional service. The survey was organised quickly and the communication excellent. Craig was a pleasure to deal with.

Calum · 7 August 2026

Agent replied · 24 September 2026

Thank you Calum for taking the time to leave Craig a 5 star review. We are delighted to hear that you found the service to be fast, friendly and professional. Kind regards, Graham + Sibbald

5/5

Trustpilot

The surveyor that came to my property…

The surveyor that came to my property was very professional and polite,kept me informed at every stage of the process.Would definitely recommend your service to anyone.So thank you Andrew Sinclair from the Aberdeen branch.

Mr · 29 April 2026

Agent replied · 27 May 2026

Thank you Colin for taking the time to leave our Residential Surveyor Andrew a 5 star review. We will be sure to pass your kind words to him and thank you for using our residential service. Kind regards, Graham + Sibbald

5/5

Trustpilot

Couldn't be happier

Couldn't be happier. A massive thank you to Sean for working so swiftly to get the home report ready as quick as possible as requested. Worked with utmost professionalism and efficiency.

Laura · 8 May 2026

Agent replied · 27 May 2026

Thank you Laura for leaving our Residential Surveyor Sean a 5 star review. We are delighted to hear you were happy with the service provided and he was professional and efficient throughout. Kind regards, Graham + Sibbald

5/5

Trustpilot

Cavity Wall…

Can’t fault Neil Cromarty Inverness branch. Came to survey my parents house for Home Report and discovered they had got Cavity Wall insulation put in! Obviously devastating for me trying to sell property but he went above and beyond to contact colliegues over Scotland to try and find companies that would extract this cavity wall. He gave me contact details and as a result i got a company which has now extracted the cavity wall and at a very reasonable price. Can now move forward with selling property but

Nicola · 11 March 2026

Agent replied · 20 March 2026

Thank you Nicola for taking the time to leave this lovely review for Neil in our Inverness office. It is great to hear Neil went above and beyond to assist you at what is already a stressful time! Many thanks for using us. Best wishes, Graham + Sibbald

5/5

Trustpilot

thoroughly professional experience all…

thoroughly professional experience all round, thank you Erin and team

David · 10 July 2026

Agent replied · 24 September 2026

Thank you David for taking the time to leave Erin and the team a 5 star review. We are delighted to hear you found the service to be professional. Kind regards, Graham + Sibbald

5/5

Trustpilot

Meatmarket Regeneration CIC, Development Support.

Tom Hamilton G-S Director for Architecture, provides project technical support for the Meatmarket Regeneration Community Interest Company. Tom has been impressively proactive and professional. He has contributed significantly to organising and designing our unique and time constrained construction project. He has been invaluable in managing a complex project team and ensuring that we meet budgetary and legislative requirements. Tom's diligence has helped our company deliver an accomplished and detailed project design brief and a number of appropriate tender packages. We look forward to our project implementation phase using Mr Hamilton's expertise."

Patrick · 6 June 2024

Agent replied · 23 December 2024

Hi Patrick, We are delighted that you have found the service provided by our Architecture Team to be proactive and professional. We look forward to continuing to work with you through the project implementation phase. We will pass your positive feedback onto Tom. Thank you, Graham + Sibbald

5/5

Trustpilot

Experienced and friendly

I have just had this company out to provide me with a Home Report as I am selling my property- from the start there was good communication and when they arrived they informed me what would be the next steps. i was also sent a copy of the report and was encouraged to call them if there were any details i wanted to discuss further. i would highly recommend

Rhona · 9 April 2026

Agent replied · 27 May 2026

Thank you Rhona for taking the time to leave our Ayr office a 5 star review. It is great to hear you would highly recommend us. Best wishes, Graham + Sibbald

5/5

Trustpilot

Exceptional service.

The first hurdle of putting our house on the market was made with a very prompt appointment to carry out our home report. I was met on the day by Richard who was genuinely enthusiastic about the job that he was doing. I had a great chat with him and he talked me through everything. He made the entire process rather enjoyable. Thank you very much for your service.

Lilian · 11 March 2026

Agent replied · 20 March 2026

Thank you Lilian for taking the time to leave Richard in our Melrose office a 5 star review! We are delighted to hear that the process was enjoyable. Thank you for using us! Many thanks, Graham + Sibbald

5/5

Trustpilot

Great Service

Gosia was very friendly, helpful, and efficient in getting out home report completed when we needed a quick turnaround.

Neil · 18 March 2026

Agent replied · 20 March 2026

Thank you so much for sharing this wonderful review, it's great to hear that Gosia made the process smooth and stress‑free for you. We’ll make sure your feedback is passed on to her. Many thanks, Graham + Sibbald

5/5

Trustpilot

Professional throughout

Kirsty was professional throughout. Explained everything fully and very efficient and prompt service from initial contact to completed home report. Would highly recommend.

C · 8 February 2026

Agent replied · 20 March 2026

Thank you for taking the time to leave Kirsty in our Edinburgh office a 5 star review. Reviews mean a great deal to us and we will be sure to pass your kind words on to Kirsty. Best Wishes, Graham + Sibbald

5/5

Trustpilot

I recently had one of our properties surveyed by Gosia Kilpatrick

I recently had a Home Report done on one of our properties by Gosia Kilpatrick. She was very professional throughout her visit. She arrived promptly and was very complimentary about our flat. The draft survey was emailed to us the next day and we approved it. We approved the final copy the same day! No amendments were required to the survey report. Excellent service.

D · 22 March 2026

Agent replied · 27 May 2026

Many thanks for taking the time to leave Gosia in our Glasgow office a 5 star review. We're delighted to hear you found the service to be excellent. Best wishes, Graham + Sibbald

5/5

Trustpilot

Mr & Mrs Meek

We have recently had our home valued by surveyor Craig & couldn’t recommend enough. Craig was so helpful, professional and thorough. He took time to talk us through all his findings and made what could have been an overwhelming experience for us, completely straightforward. We were pleasantly surprised by how quick everything was pulled together (less than 24hrs). I felt confident chatting through the home report with potential buyers of the property thanks to Craigs’ time & effort during his visit. Thanks again

Natalie · 19 April 2025

5/5

Trustpilot

Excellent service provided by Sean

Sean Hadden was the surveyor who conducted the survey for our property in Bonnyrigg and prepared home report. He was very friendly, communicative, knowledgable, with excellent manners, patient with our questions and clearly explaining them. His timing was excellent and the report was produced within two days. We were absolutely delighted with his professional yet friendly service and would definitely recommend him at G&S.

Magda · 31 July 2024

Agent replied · 23 December 2024

Hi Madga,Thank you for taking the time to leave Sean from our Edinburgh office a review. We are delighted to hear that you found the service provided to be professional yet friendly. We will be sure to pass your comments on to both Sean and his line manager. Thanks again,Graham + Sibbald

1/5

Trustpilot

I would never use this company ever again

Graham & Sibbard were commissioned to carry out a valuation survey on unusual small non-standard build cottage by the Lender. Charged me over £3,300. Didn’t advise me or those who commissioned that they couldn’t actually meet the lenders requirements, so, lost my mortgage offer and my money, only wanted £40k from a cottage - cost more for a piece of land. Would I use again, absolutely never, I would always advise against using them, would never ever recommend.

Rita · 21 March 2025

5/5

Trustpilot

Extremely Professional

Edina was extremely professional.

Susan · 27 April 2026

Agent replied · 27 May 2026

Thank you Susan for taking the time to leave Edina in our Melrose office a 5 star review. We will be sure to pass your feedback on to her. Best wishes, Graham + Sibbald

5/5

Trustpilot

Best in the business

Dealing with Michael is an absolute pleasure and would not use anyone else. His professionalism is unmatched and a great representation of Graeme and Sibbald. Highly recommend!

Golden · 1 October 2025

Agent replied · 23 October 2025

Thank you for taking the time to leave this lovely review for our surveyor Michael. We will pass your kind words on to him. Kind regards, Graham + Sibbald

5/5

Trustpilot

Graham+Sibbald

Graham+Sibbald, I have to say from the office staff through to the actual surveyor visit and then the draft report could not have been more helpful. Then finally to the supply of the approved report.

Eric · 10 August 2026

Agent replied · 24 September 2026

Thank you Eric for taking the time to leave us a 5 star review. We greatly appreciate this and are delighted to hear that you would use us again! Many thanks, Graham + Sibbald

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Questions about Graham + Sibbald

How many reviews does Graham + Sibbald have?

Graham + Sibbald's City of Edinburgh office has 118 reviews across 1 platform: 118 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Graham + Sibbald's rating?

Graham + Sibbald is rated 4.7 out of 5 across all 118 reviews, checked 9 October 2026.

Where is Graham + Sibbald's City of Edinburgh office?

Graham + Sibbald, 40 Torphichen Street, Edinburgh, EH3 8JB, City of Edinburgh EH3 8JB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.