Every review we hold for the Cinderford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI sold my house through Dean Estate Agents after they were recommended to me. I was not disappointed. Sharon and Nicki at the Cinderford office were totally professional, always answered any queries quickly and were totally up to speed on the chain of sale at all times, chasing up whenever necessary. I would highly recommend Dean Estate Agents.
Sharon · 29 December 2022
Agent replied · 28 May 2023
Hi Sharon, thank you for taking the time to write this review and for mentioning my colleagues by name, Sharon & Nicki. Recommendations is the best form of business and I hope we managed to live up to the expectations you required, we wish you seasons greetings and hope to see you soon. Best wishes. Allan Wasley
★★★★★ 5/5
GoogleDean estate agents has made our selling of our family property so easy and simple. Nothing was ever too much trouble for them. I highly recommend Dean estate agents.
Tracy · 10 October 2024
Agent replied · 24 October 2024
Hi Tracy, that's a lovely review thank you. My colleagues understand that buying/selling property is mostly stressful/sensitive and/or frustrating as you rely upon so many people to help you. I'm pleased that Sharon, Nicky and Rachel were able to help you with there 'no fuss' approach to helping folk. Thank you again for taking the time to write this review, it's appreciated. Allan Wasley - Director.
★★★★★ 5/5
GoogleI am extremely pleased to be in my new home. this has happened because of Sharon and Nicki at Dean Estate Agents. they were always helpful and friendly when I spoke with them and responded in a quick and efficient manner when needed. thank you and I will be recommending Dean Estate Agents to my friends and Family.
Alec · 29 November 2022
Agent replied · 28 May 2023
Hi Alec. thank you very much for your glowing review!! It's great to hear of such positive words regarding my colleagues. Both Nicki & Sharon work hard to keep in touch with our clients and I'm pleased that you have been a recipient of there hard work. Thanks again for taking the time to post this review. Allan Wasley - Director.
★★★★★ 5/5
GoogleMassive thank you to all the ladies in Cinderford for all their help with the swift sale of my property. Couldn't have done it without you. Wouldn't hesitate to use again and recommend to family and friends
Laura · 28 April 2024
Agent replied · 26 August 2024
Hi Laura, it's our pleasure to have helped you with this sale. My team in Cinderford were particularly pleased to hear of your satisfaction and delighted that you will be able to recommend them and our firm. We are very grateful. Best wishes. Allan Wasley - Director.
★★★★★ 5/5
GoogleWould like to say we have dealt with Sharon and her staff on several occasions and all I can say is that they are by far the most professional and conscientious company we have ever dealt with. From start to finish nothing was too much trouble!
Well done Cinderford office!PositiveProfessionalism
Melvyn · 27 August 2021
★★★★★ 5/5
GoogleI highly recommend the cinderford branch, the team is effective and friendly; more importantly they try their hardest to help to get the sale completed.
That · 24 September 2024
Agent replied · 24 October 2024
Our team in the Cinderford office will always look for ways to help our clients move quickly and efficiently. Thank you for acknowledging there work, it's appreciated. Allan Wasley - Director.
★★★★★ 5/5
GoogleWe are very happy with the work and help of Dean Estate agents.
They were always friendly and helpful on the phone. Open to any questions and very quick to follow up and respond. They left us a lovely and thoughtful welcoming gift too on arrival. We will definitely recommend Dean estate agents to our friends.
Ben · 28 May 2022
Agent replied · 26 August 2024
Hi Ben, that all sounds great and much appreciated. Our team in Cinderford do make great efforts to keep clients updated which appears to be helpful when selling or buying property. Thank you in advance for any recommendations, it is very much appreciated. Allan Wasley - Director.
★★★★★ 5/5
GoogleWe would like to thank Dean Estate Agents for all the help they gave us moving we would go with them again if we move. When things were moving to slow, or we needed information they went above and beyond to get us information and get things rolling again for us.
Clint · 29 November 2022
Agent replied · 28 May 2023
Hi Clint, thank you for the lovely review - it takes time out of your day to write reviews and your kind words have been shared with all of my colleagues in the Cinderford office. Sometimes property sales just need a nudge and a phone call - it is what is expected of us and if we've met your expectations then we are delighted. Best wishes in your new home. Allan Wasley - Director
★★★★★ 5/5
GoogleThank-you so much, to Nicki, Sharon, Allan and all at Dean Estate Agents for helping me with my purchase. They have all been so friendly, professional and on the ball throughout the process. Would highly recommend x
Catherine · 2 December 2023
Agent replied · 1 January 2024
Hi Catherine, that's very kind of you to post this most positive review. I met with my team in Cinderford this morning and went through your review with them, needless to say they were delighted with your comments and thank you again for recognising there work which enabled your experience to be a little smoother. Thanks again and best wishes. Allan Wasley - Director.
★★★★★ 5/5
GoogleI am very pleased with the service I have received From Sharron & Nikki at the Cinderford office they have gone above and beyond my expectations to sell the property and would recommend them to any future prospective buyers or sellers to get in touch
ANDY · 7 January 2023
Agent replied · 28 May 2023
Hi Andy - your first class review is very much appreciated and motivates us all to work even harder for our clients. I'm personally, very pleased to here that we have exceeded your expectations and look forward to seeing you soon. Best wishes. Allan Wasley - Director.
★★★★★ 5/5
GoogleDean estate agents have provided a really person centred , professional and friendly service from start to finish. Sharon and Nicki have been really supportive throughout the whole process and there to provide advice and guidance when needed. Thanks for all your help with our sale!
Kelly · 3 December 2022
Agent replied · 29 October 2023
Hi Kelly, thank you for the time taken to write such a smashing review for my team in Cinderford. They both work hard and always return calls which may sound obvious but it's essential to good communication and I'm pleased you've been a beneficiary to the service set by them both. Your business is much appreciated and we hope to see you soon, thanks again. Allan Wasley - Director.
★★★★★ 5/5
GoogleDean estate agents have provided a really person centred , professional and friendly service from start to finish. Sharon and Nicki have been really supportive throughout the whole process and there to provide advice and guidance when needed. Thanks for all your help with our sale!
Kelly · 29 November 2022
Agent replied · 28 May 2023
Hi Kelly, thank you for the time taken to write such a smashing review for my team in Cinderford. They both work hard and always return calls which may sound obvious but it's essential to good communication and I'm pleased you've been a beneficiary to the service set by them both. Your business is much appreciated and we hope to see you soon, thanks again. Allan Wasley - Director.
★★★★★ 5/5
GoogleNicki and the rest of the team were amazing all through our first move, they were constantly helping us with any queries we had and also keeping us updated and doing the most every time! Really recommend
Yasmin · 27 August 2023
Agent replied · 26 August 2024
Hi Yas, that's a lovely review - thank you on behalf of Nicky and all of us at Dean Estate Agents. Allan Wasley - Director.
★★★★★ 5/5
GoogleI would like to thank the team at Dean Estate Agents for being so dedicated to selling our property. From the start they were professional and enthusiastic with great communication.
I would definitely recommend them and will absolutely be using them again in the future.
Emma · 29 November 2022
Agent replied · 28 May 2023
Hi Emma, thank you very much for the glowing review of our team in Cinderford. Sharon & Nicki do very well for my firm and enjoy looking after there clients and exceeding expectations where possible. I'm very pleased to see that you have benefitted from there experience and motivation, they do both have super personalities which aids them along the sometimes bumpy path of selling and buying property with our clients. Your time taken to write the review is appreciated. Thanks again. Allan Wasley. Director.
★★★★★ 5/5
GoogleNicki at Dean Estate agents has been incredible. We had a very difficult long drawn out purchase of a house and she went above and beyond to help us. Can’t fault her! Well done and thanks once again ☺️
Gemma · 28 April 2023
Agent replied · 28 May 2023
Hi Gemma, that is very kind of you to write this review for Nicki. We are delighted that you found Nicki to be helpful in what appears to have been a long process when it doesn't need to be. Property sales are tedious and I guess we are all grateful for when folk help, in this respect we are both beneficiaries to Nicki's experience and level of service Nicki offers. Thanks again. Allan Wasley - Director.
★★★★★ 5/5
GoogleDean Estate Agents is a down to earth, totally professional, easy to work with estate agency. The staff reflect the values than Alan (owner) has in place. Very black and white, no grey areas, brilliant communication from start to finish. Why would you go anywhere else?
Fiona · 1 August 2022
Agent replied · 28 May 2023
Wow, thanks Fiona. That's a lovely review and one that all of my colleagues will be thrilled with. Yes we have 360 cameras, drones and all the modern technology but we also have people that prefer to talk with clients and help get to the route of any problems that folk may need assistance with. I'm pleased to see that you have enjoyed our service and thank you very much for sharing this with us. Best wishes. Allan Wasley. Director.
★★★★★ 5/5
GoogleI can highly recommend Dean Estate Agents in Cinderford for selling our property. Very professional handling of everything by Sharon & Nicky who made everything run very smoothly. Thank you so much for everything. Kindest regards Wendy Hopkins/ Sweden
Wendy · 7 April 2023
Agent replied · 28 May 2023
Hi Wendy, thank you very much for your kind review of both our company and my colleagues Sharon & Nicki. Your time taken to write this is very much appreciated by us all. Allan Wasley - Director.
★★★★★ 5/5
GoogleNicki and the rest of the team were amazing all through our first move, they were constantly helping us with any queries we had and also keeping us updated and doing the most every time! Really recommend
Yas · 7 May 2023
Agent replied · 28 May 2023
Hi Yas, that's a lovely review - thank you on behalf of Nicky and all of us at Dean Estate Agents. Allan Wasley - Director.
★★★★★ 1/5
GoogleAwful experience dealing with this supposed estate agent. Absolutely no compassion or understanding for tenants with long term health conditions as well as harassment and toxicity from both management and the slumlord they act as an agent for. If I could give anybody a single piece of advice, run as far away as you can. If you are offered anything owned by Linda Searancke (or however you spell that nonsense), you might as well move onto the street. Properties infested with black mold, unsafe electrics, leaking plumbing and that's all in an ice box because neither parties will even attempt to maintain the boilers until you threaten them with action from environmental health. Not to mention the lack of deposit protection and the immediate section 21 you will be served if you ask for hot water to wash your child with. Words have not been invented to describe how much we loathe and detest every interaction with had with both the agent and the slumlord ("Bsc"). Move on to another company and do not look back.NegativeQuality, Professionalism, Value
Thomas · 27 August 2021
★★★★★ 5/5
GoogleHad a lovely experience looking for a property with Nicki and Sharon. Always took the time to show my husband and I around different properties and we’re so helpful and friendly. Would definitely recommend them.
Yvonne · 29 March 2023
Agent replied · 28 May 2023
Hi Yvonne, we are fortunate that Nicki & Sharon are also helpful and friendly to work with. Thank you for taking the time to write your review, I have shared this with them both and on there behalf and mine, thank you. Allan Wasley - Director
★★★★★ 5/5
GoogleThe whole Dean Estate team have been ever so helpful and supportive with the purchase of our first property! We can not thank them enough and will always recommend them to all
Heide-marie · 22 June 2023
Agent replied · 6 July 2023
Hi Heide, thank you for the wonderful review for my colleagues in our Cinderford office. It's so pleasing to hear good news and I'm delighted that you have had great support in buying your home. May I wish you every happiness. Best wishes. Allan Wasley - Director.
★★★★★ 5/5
GoogleHighly recommend Sharon and Nicky and the team at Dean Estate agents. Attentive and friendly staff, excellent customer service and highly professional. Keep up the hard work ladies!PositiveResponsiveness, Quality, Professionalism, Value
Elliemay · 27 August 2021
★★★★★ 5/5
Google2nd time I used Dean and they go well above and beyond, Nikki and Sharon have been absolutely amazing and nothing is too much trouble for them at all. Brilliant brilliant service!
Aly · 21 May 2023
Agent replied · 28 May 2023
Hi Aly, great to hear your positive feedback - I will share this with both Nicki and Sharon who will be delighted with your words. It's very much appreciated from us all, cheers. Allan Wasley - Director.
★★★★★ 3/5
GoogleDisappointed with this local Estate Agents. Late response to initial call and not overly helpful with rental enquiry.
Carole · 29 March 2024
Agent replied · 26 August 2024
Hi Ms. Roberts, I'm sorry to hear of your disappointment with our service you report. I have checked our database here and unfortunately we don't have your details registered to call you. I will be more than happy to assist you further - you can message me direct on allan@deanestateagents.co.uk and I'll address any queries you have. I look forward to hearing from you. Allan Wasley - Director.
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