Trusted Agent profile · Christchurch
★★★★★
197 reviews across 1 platform
7 Castle Street, Christchurch, BH23 1DP
Slades Estate Agents's office in Christchurch, at 7 Castle Street, is rated 4.9 out of 5 across 197 reviews on 1 platform, including 197 Google reviews rated 4.9.
Every review we hold for the Christchurch office, from every platform, shown as written. First names only.
5/5
GoogleAlex was the epitome of professionalism and conducted the whole sale, from start to finish, in a very mature manner which completely belies his years. He has a long , rewarding future ahead of him.PositiveResponsiveness, Quality, Professionalism
Stephen thank you for such kind words. I know Alex will be delighted to hear them and they will give him great encouragement.
5/5
GoogleFirst class service from start to finish. Mark has been a joy to deal with over the past few months with the purchase of my property. Would highly recommend Slades for any future businessPositiveResponsiveness, Quality, Professionalism, Value
Hi Scott, thanks for reviewing and see you on your next move we hope!
5/5
GoogleAbsolutely brilliant from start to finish. Really good communicators and just a lovely bunch. Would recommend highly
Thanks for your lovely review Janice!
5/5
GoogleGreat service from Alex and the team at Slades Christchurch. Always quick to respond and help resolve questions and issues with our first purchase. Thank you!
Thanks Chris for the kind words. We hope to be able to help again in the future! Kind regards from the whole team at Christchurch office.
5/5
GoogleSlades’ Christchurch team have done a truly excellent job of managing the sale of our property. …
Thank you David for taking the time to leave us such a kind review.
5/5
GoogleVery easy experience from start to finish with endless support. Jordan was professional and approachable throughout, couldn’t fault him or Slades at any point.
That's great to hear Pete thanks for your review!
5/5
GoogleSlades have been excellent with the purchase of our new property. Communication has always been clear and timely. …
Thank you Olivia for your very kind review for Ben and the team at Slades Christchurch office.
5/5
GoogleSlades provided us with a good experience throughout our purchase - Jordon was always friendly, professional and prompt with replies to our queries, and managed to resolve a last minute hitch on the day of completion very smoothly.
Thanks for your review Steve, glad you were so happy with our service.
5/5
GoogleBen & the team at Slades in Christchurch have been fantastic! Thank you for your help.
Thats lovely to hear! Thank you very much for taking the time to review.
5/5
GoogleWe purchased a property through Slades recently, they were excellent. Mark kept us updated throughout the purchase and responded quickly to any queries we had. We would definitely recommend them.PositiveResponsiveness, Professionalism
Thanks Emilie, were delighted to hear you were so pleased with Marks service.
5/5
GoogleVery impressed with Slades responsive customer service as a company but more so the agent that I dealt with Ben Price. He answered all our questions in detail and was very professional- credit to Ben!PositiveQuality, Professionalism
Hi Jack, thanks for your review, I will pass your comments on to Ben and the team at Christchurch office.
5/5
GoogleVery professional service from Slades and Property sold quickly with no problems! Thank you! Would recommend!
Thanks you for your review Kirsty.
5/5
GoogleI have dealt with the Slade's Christchurch branch over the past 15 years and always found the staff to be professional, friendly, helpful and courteous. My thanks this time to Alex who dealt with the purchase of a property for me. Always had time to answer my queries and got back to me 'asap' with any particulars. A pleasure to deal with you. He's efficient, reliable and diplomatic.
Amanda, thank you for your kind words for our newest member of staff and for your custom over the years, it is very much appreciated.
5/5
GoogleEven as a buyer and not a client, Jordan has been helpful throughout the purchase process. Always available to speak. Very pleased with the service, thank you.PositiveResponsiveness, Professionalism
Thanks Suzanne, we hope you are happy in your new home.
5/5
GoogleHad a great service from Slades. very good communication. Lots of help, advice and updates from offer to Exchange. Would definitely recommend.
Thank you for your review!
5/5
GoogleA big thank you to Mark and the team, could not have been more helpful and professional and kept us constantly informed. We would definitely recommend them. Peter gillett
Many thanks Peter from Mark and all the Slades team.
5/5
GoogleExcellent support throughout the whole process, would highly recommend
Thank you Spencer for your kind review.
5/5
GoogleMany thanks to Mark who has been friendly and professional throughout the moving process, and always quick to answer the phone and deal with questions.PositiveResponsiveness, Quality, Professionalism
Thanks for your review Susan, glad to be of service!
5/5
GoogleMark from Slades was fantastic! Whenever we had any questions/issues/need for an update with Seller/Solicitors/3rd party he was on the case chasing down and assisting in resolving any issue no matter how small it might be in such a fast turn around. Highly recommend their services.
Thanks for the review Craig from the team at Christchurch office.
5/5
GoogleAbsolutely.brilliant service, they couldn't do enough... We would definitely recommend to anyone moving house in this area👍Jordan was particularly helpful and his knowledge of the housing market was extremely useful... Thankyou …
We are so pleased Jordan made such an impression!!! Many thanks for taking the time to give us a review.
1/5
GoogleI sold my property through the Christchurch office to a buy to let investor. Unfortunately I wasn't given correct information about the sale from the start which led to a drawn out transaction taking too long. Not once was I updated without asking and only when I complained did I get regular updates. Then when the lettings side of Slade's wanted to show a prospective tenant round before it completed I agreed to one viewing and was assured it wasn't being advertised on-line for rent. So I was shocked to find it on Rightmove days before completion when I hadn't given authority to do so. When I spoke to them they didn't see it as a problem, saying that my buyer wanted it advertised for maximum exposure. I really don't understand why I hadn't been asked as it was my property until completion and can only assume they thought I wouldn't notice. I'm stunned at the level of service I received from both offices and would not recommend using either of them.
We are very sorry our service did not meet with your expectations on this occasion. All we would say is that we managed to get the sale through in about 11 weeks from sale agreed to exchange of contracts which is well under the average in the current market. As someone working in the estate agency business yourself we hope you have appreciation of the pressures our staff are working under. Thank you for your custom.
5/5
GoogleExcellent job by the team in the Christchurch office. This was the first time I have been involved in a house move as part of a chain and I was kept fully informed by Jordan, and others at times, about the progress of the other parties either side of me in that chain. Good communication throughout the process in particular towards the end when although the exchange and completion came about rapidly, we were able to manage thanks to being kept informed by the team in a timely manner.PositiveResponsiveness, Quality, Professionalism
Many thanks for your review Mark and really glad to hear you were so pleased with the service. I will pass your comments on to the team at our Christchurch office.
5/5
GoogleExcellent service from Mark and the team
Thank you Rachel for your kind review.
5/5
GoogleAs I will be moving into my 'new' house in a few days time, I'd just like to say it was a smooth journey from start to finish. This was due to the wonderful team at Slades in Christchurch. I can't fault them in any way. Mark, Jordon and Ben especially worked very closely together to make this happen. So if you are thinking of selling your property please give them a try.... You'll be glad you did!!! Maggie
Maggie, that's a lovely review, thank you! We are pleased to have been of service and I will pass your kind words on to the team at Christchurch office.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Slades Estate Agents's Christchurch office has 197 reviews across 1 platform: 197 on Google.
Slades Estate Agents Christchurch is rated 4.9 out of 5 across all 197 reviews, and 4.9 out of 5 on Google from 197 reviews.
Slades Estate Agents Christchurch, 7 Castle Street, Christchurch, BH23 1DP.
