Trusted Agent profile · Christchurch

Leaders Lettings Christchurch reviews

4.6

★★★★★ Excellent

144 reviews across 1 platform

27 Saxon Square, Christchurch, BH23 1QB

Leaders Lettings's office in Christchurch, at 27 Saxon Square, is rated 4.6 out of 5 across 144 reviews on 1 platform, including 144 Google reviews rated 4.6.

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4.6 / 5

144

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Christchurch office, from every platform, shown as written. First names only.

4/5

Google

So far so good Friendly, efficient and professional service.

Patricia · 12 June 2021

Agent replied · 11 June 2024

Dear Patricia Thank you for taking the time to leave us a lovely review, we appreciate your feedback about how we did. Kind regards Customer Care Team

5/5

Google

Really kind and prompt team that handled any questions we had. With lovely cups of Tea! Lauren Etche Was a charm when it came to showing us around the property she helped us Invision the property as a home rather than a house.

John · 13 June 2019

2/5

Google

I wouldn't recommend!

Silnik · 12 June 2021

Agent replied · 11 June 2024

Dear Sir/Madam, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Christchurch office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact 01344 753104, or email customerrelations@lrg.co.uk Kind regards, Mandy Klopper, Customer Relations Team

5/5

Google

Great upbeat office and coffee

Dave · 13 June 2019

Agent replied · 11 June 2024

Hi Dave, we're really happy to read such a great review about the Leaders team at Christchurch and are pleased to see that you are even happy with their coffee! If there is anything further we can do to help then please do not hesitate to get in touch. Kind Regards, Leaders

5/5

Google

Really impressed with how quick and efficiently our house sale was handled. Negotiations when there was an issue were impressive and achieved the results needed to keep our sale on track. Well done and thank you!

Rita · 13 June 2018

5/5

Google

I cannot recommend Leaders enough. I have been working along side them for some time and always find them friendly, professional, helpful and willing to go the extra mile to help.

Shaun · 13 June 2018

5/5

Google

Made very welcome by Ben. everything was explained very well, the renting process was made easy and I was kept up to date at all times. An enjoyable experience.

Robert · 13 June 2018

1/5

Google

Never answer the phone ! When they did answer the phone, I left a message for the letting dept, who never phoned me back ! Taken my buisness elsewhere.

Andy · 13 June 2017

5/5

Google

Amazing customer service would highly recommend! My first moving experience and they made it easy! Ellie x

Louie · 13 June 2019

5/5

Google

The Sales Team were extremely helpful and professional throughout the process with regular updates as the sale progressed.

Dene · 13 June 2018

5/5

Google

I honestly have to say they have been fantastic! Easiest process and all very lovely people.

Alexander · 13 June 2019

5/5

Google

When renting through Leaders they provided an excellent service throughout our tenancy. We'd definitely use them again.

Steve · 13 June 2018

5/5

Google

Very helpful and professional team when selling my daughters house. Would certainly use them again.

Chris · 13 June 2018

5/5

Google

Great Service. Any problems were dealt with quickly with the highest standard of professionalism.

Terry · 13 June 2018

5/5

Google

Excellent customer service. Very friendly staff. And most helpfull.

Andy · 12 June 2020

5/5

Google

Lovely people very helpful and understanding

Danielle · 13 June 2018

2/5

Google

Rating only, no written review.

Krasimira · 12 June 2022

Agent replied · 11 June 2024

Dear Izit Val, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

4/5

Google

Rating only, no written review.

Robert · 12 June 2021

Agent replied · 11 June 2024

Dear Robert Sullivan, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Christchurch branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

4/5

Google

Rating only, no written review.

Maxwell · 12 June 2020

Agent replied · 11 June 2024

Hi Maxwell Nkomo, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Christchurch branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Christchurch

4/5

Google

Friendly staff

David · 12 June 2020

5/5

Google

Great

Danny · 12 June 2020

5/5

Google

Rating only, no written review.

MAGNO · 13 June 2019

5/5

Google

Rating only, no written review.

Lizzie · 13 June 2018

5/5

Google

Rating only, no written review.

Mike · 13 June 2017

Agent replied · 11 June 2024

Hi Mike, many thanks for rating us 5 Stars.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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