Keenans Estate Agents Chorley reviews

★★★★★ 5/5

Trustpilot

As a property developer/trader

As a property developer/trader, I have used Keenans everytime to sell my properties through as I have found them to be consistently professional. I mainly deal with Johnathon, who is courteous and efficient. He keeps me up-to date via phone calls and emails before I have a chance to think of the next step and I never have to chase updates. I have looked at other estate agents in comparison and they just don't measure up. I would highly recommend Keenans Accrington.

Fiona · 11 November 2021

★★★★★ 4/5

Trustpilot

A professional estate agents

We went with Keenans as we felt they were more driven to sell our property than other estate agents that valued our property. From Aaron, who valued, Laura, who took stunning pictures, right through to James who has handled our sale. They have been fantastic. They have handled all aspects of selling a property and ensured we have had to do little except leave them to it. The communication has been on it. James in particular has kept us on track. I wouldn’t sell with anyone else. We have recommended to friends - who have also not only listed - but now also sold through Keenans. They are selling machines.

Mr · 10 November 2021

★★★★★ 5/5

Trustpilot

This is really very easy for me

This is really very easy for me. My dealings were mostly with David and Jack from Clitheroe office. From their first visit to my home and taking photos, to finally getting an offer on my property I have found them to be extremely professional and efficient at all times. They were very courteous and kept me informed all the time with feedback etc. They followed all phone calls up with emails and I am extremely pleased with the outcome. I wouldn’t hesitate to use them again if I needed to.

Christine · 10 November 2021

★★★★★ 5/5

Trustpilot

Selling my Fathers/Family home

Selling my Fathers home, the family home, was a terrible time for me. Keenans helped to make the process less painful for me. I loved the photographs taken by the photographer, Lacie, she made my Dads home look incredible, I can also keep the lovely pictures in my memory box. Due to the pandemic the sale went through a little slower than usual, but I was kept up to date with the progression of the sale by Cree, this eased any worries that I had and to be honest I needed that extra time to say goodbye to my home.

Andrew · 10 November 2021

★★★★★ 5/5

Trustpilot

House sale made easy

When we initially decided to sell our house, we had a couple of estate agents to value etc. It was clear from the outset, that there was only one choice for us. All the team at Keenans have made the experience as painless as possible. The communication has been brilliant throughout and Customer service is brilliant, and if they can't answer a question straight away, they will phone back with an answer.Totally professional and always polite. I cannot recommend Keenans highly enough.

Liz · 10 November 2021

★★★★★ 5/5

Trustpilot

Amazing experience!

Keenan’s have made my experience so easy. The communication, politeness and friendliness of all the staff made the process much more pleasant than I expected it to be. I would like to mention Sam Wixted who particularly stood out to me, any queries I had he answered and resolved them straight away. His professionalism was second to none and I would highly recommend him to any relatives/friends who are looking for an estate agent. Thank you very much for making this experience so pleasant.

Jane · 10 November 2021

★★★★★ 4/5

Trustpilot

House sale

At this stage in selling a property I am satisfied with the service I am receiving with Keenans. During the viewing stages I was always kept up to date by Chloe who was a very pleasant person to speak to. She kept me up to date with viewings and feedback from the viewings. Any offers made with regards to the property were passed onto straight away to me by Chloe and I never felt any pressure to accept.Lewis who is now handling the sale informs me we’re we are up to with the sale.

Duncan · 10 November 2021

★★★★★ 5/5

Trustpilot

Simply the best

We can not praise the team at Rochdale Keenans enough.Aaron,Nicole and Jameswere professional,courteous and eager to help.Ours wasn't an easy sale and at times we were ready to call it a day.Without the teams encouragement we probably would have.Calls and queries were dealt with promptly,nothing was too much trouble.I would highly recommend the Rochdale team and would have no hesitation using Keenans again.

Susan · 26 August 2023

★★★★★ 1/5

Trustpilot

Awful company- avoid like the plague

Awful company- avoid like the plague. I have had the unfortunate experience of letting and then putting my hose up for sale with Keenans. On the letting side they were constantly pestering- such and such work needs doing when it didn't. Just an excuse to send their own workmen out and charge a fortune. On the selling side - not clue. They just do not respond to messages and completely lax in attitude. I wouldn't give them one star but then I couldn't leave a review. Just terrible.

Janet · 6 November 2021

★★★★★ 5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish on the sale of my property. Lewis Chilton kept me informed and updated along the way and is a credit to Keenans 👍🏻

Gavin · 5 March 2022

★★★★★ 5/5

Trustpilot

Sophie was extremely helpful and sorted…

Sophie was extremely helpful and sorted everything out for us when we were handing our notice, she was really accommodating when we were stressed and unsure about things on our end.

Emily · 11 November 2021

★★★★★ 5/5

Trustpilot

Thank you!

I sold my house through Keenan’s in Clitheroe and received excellent service from start to finish. Sam, the valuer, was great to deal with and was efficient and helpful. The whole process was made to be very easy throughout and I wouldn’t hesitate to use them again.

Ann · 9 November 2021

★★★★★ 5/5

Google

First honest estate agent I have come across and I'm 68 . Explained fully the situation didn't try to hide anything. It's a difficult job being in the middle of a negotiation I'm happy they are doing the best for their client whilst being open and honest with me

Dave · 3 June 2024

★★★★★ 5/5

Google

We recently used Keenans to sell our property and were hugely impressed by the team in the Chorley office. Abbie and Sam seem to go above and beyond for you and are lovely people to deal with, I cannot speak highly enough of them. In fact, the whole team in Chorley are extremely friendly and go out their way to help. They all really helped us through the selling process which is exactly what you need. We were very happy with the photographs and the sales brochure they produced for the property, it really did look great. I honestly highly recommend using Keenans if you're selling a property in Chorley. :)PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 25 August 2021

★★★★★ 5/5

Trustpilot

Thanks to Terri and Richard for all…

Thanks to Terri and Richard for all their efforts on what was a difficult completion due to circumstances outwith their control. Great service from a special team.Home at last..John

JOHN · 16 February 2022

★★★★★ 5/5

Trustpilot

Thank you to all the team at Keenans

Thank you to all the team but especially Emily, who always kept me informed on what was happening. Emily is fantastic, very communicative and always so happy. Thank you all!

Greg · 20 December 2021

★★★★★ 5/5

Trustpilot

Great service throughout the process of selling the house

Great service throughout the process of selling the house. The whole team including Liam, Rob Ella and various others who helped with the viewings, the photographer, all were splendid. Nothing was too awakard, too difficult or not their responsibility. They listened to all my concerns and gave advice when appropriate. They were great acting on my behalf when the solicitors stopped taking my calls. If I had to sell again I would choose Keenans.

Clare · 3 July 2022

★★★★★ 5/5

Trustpilot

Bought my house from Keenan's and right…

Bought my house from Keenan's and right from the start the service was first class. Nothing was too much trouble and when there were some issues with the house the communication was excellent. I have to mention Chloe who was always extremely helpful and lovely to deal with. She kept me well informed throughout the process and always had time to talk to me. Chloe has excellent customer service skills and will go far.

Julie · 19 June 2022

★★★★★ 5/5

Trustpilot

We were very happy with the service we…

We were very happy with the service we received from Keenans. Faye Broadley was excellent in all aspects and went out of her way to solve many issues. First-class !!

June · 12 November 2021

★★★★★ 5/5

Trustpilot

Just wanted to say how super efficient…

Just wanted to say how super efficient Kayleigh and Chloe are at dealing with enquiries and viewings. Nothing is too much trouble for them and I can't think of a single instance of when they didn't get back to you. Keep up the good work !

Chris · 9 November 2021

★★★★★ 5/5

Google

Excellent service in getting our house to market. The photographers were friendly and efficient great result. The office staff are welcoming and knowledgeable. Thanks so far !

Cassie · 13 April 2025

★★★★★ 1/5

Trustpilot

Unauthorized entering of home

Keenans estate agents entered the property where I am the legal tenant with my current landlord without my authority, without me knowing and without me being present at my home just my friend there unaware that keenans were coming to take pictures of the house, I spoke with James who is aware I am the tenant and be informed me my landlord arranged this and gave the go ahead for this so knew I hadn’t agreed. No apology was given or explanation to me just ‘speak to your landlord’

Mr · 24 May 2021

★★★★★ 5/5

Google

Professional and friendly team and really helped with communications further down the chain, I would definitely recommend x

Katherine · 13 April 2024

★★★★★ 5/5

Trustpilot

Outstanding service

Outstanding service It has been a pleasure doing business with you Chloe and the team. very professional staff. Stress free experience extremely supportive team.

Taseen · 26 July 2022