Trusted Agent profile · Chorley
★★★★★
890 reviews across 2 platforms
16/18 High Street, Chorley, PR7 1DN, PR7 1DN
Bridgfords's office in Chorley, at 16/18 High Street, is rated 3.4 out of 5 across 890 reviews on two platforms, including 433 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Bridgfords Chorley Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chorley.
Bridgfords Chorley won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
2019 1 Gold and 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Chorley office, from every platform, shown as written. First names only.
5/5
GoogleI can not fault Cathy and Katie. Friendly, professional and both made the moving experience a pleasant smooth experience. Both Cathy and Katie are awesome.
Thank you for leaving us your superb 5* review Alistair. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely first rate. Lyndsy and her team have been incredibly helpful, above and beyond expectation. Totally professional and effective. Excellent advice and great results.
Thank you Tony for your 5* review of Lyndsy and the team at Bridgfords. It is fantastic to read that they were totally professional and incredibly helpful and exceeded your expectations. Best wishes Emma.
5/5
GoogleDuring the time Bridgfords were advertising our property we were very impressed. They listened to us and responded instantly to any requests and questions in a friendly yet professional manner, backed up by their extensive knowledge and understanding of house sales. All staff were great but our dealings were mainly with Emma and Louise both of whom are an asset to Bridgfords Estate Agents Chorley. I would not hesitate in recommending them.
Thank you Emma for the 5* review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Bridgfords branch. Best wishes, Lucy.
1/5
TrustpilotTotal lack of communication
Total lack of communication. Not responding to emails or phone calls.
4/5
TrustpilotI would like to express my heartfelt…
I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.
5/5
GoogleWe found ourselves in a very difficult position over the new year when our house got flooded. The team at Bridgfords did a fantastic job helping us find and move into a rental property.. the whole team were very professional and understanding and helped us through a very stressful experience
1/5
TrustpilotSadly I won’t go into details but had a…
Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,
5/5
GoogleWe have just sold our house through Bridgfords Chorley, and I can't rate them high enough. Louise and Emma work, professionally, quickly and were very approachable. Our calls were answered with two rings, every time and every email was replied to within the hour. They did all our viewings, got us a great price for our sale and as a result of their hard work our property sold in a week. Thanks team.
Thank you Deborah for your wonderful 5* review. It is great to read that you can not rate them highly enough and that they were easy to make contact with. Best wishes, Scott
1/5
TrustpilotHappy to waste your time
Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.
5/5
GoogleThank you for all your help & support Samuel & Katie for finding and helping me secure one of your rented properties. A completely stress free experience from the first initial phone call to moving into our perfect house. Every time I have contacted Bridgfords everyone has been polite and helpful (even arranged for some paperwork to be signed in Wales at another branch) I can’t recommend Bridgfords enough. 5star *****
Hi Hannah, Thank you very for this 5* review and recommendation! I am delighted to hear that Samuel and Katie provided such good service in helping you secure the perfect house! Kind regards, Jake
5/5
TrustpilotGreat experience with Luke Squirrel
I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !
5/5
GoogleKatie was brilliant from start to finish. Friendly, approachable and knowledgeable. Would deal with Bridgfords again based on this experience, spot on.
Many thanks Jay for the amazing 5* review. Kind regards, Lucy
5/5
GoogleProfessional and friendly service from first communication until after our sale/purchase. Emma was wonderful and always so quick at responding. Thanks!
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
5/5
GoogleSale handled in a timely manner and very efficiently and at a competitive rate - all staff in branch friendly and approachable - excellent communication - would definitely recommend - special mention for Jane, she kept me updated throughout
Thanks for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally great service from Bridgfords. Sold my property on Buckshaw Village within two weeks of listing it. Emma communicated with me weekly through to exchange and completion and was instrumental in chasing solicitor's and third parties to progress the sale. Great service from day one, professional, courteous and on the ball! Many thanks 😊
Thank you for amazing your wonderful 5* review and your kind words! Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAvoid this company at all costs
This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.
5/5
GoogleThe Lettings team at bridgfords have been fantastic, helping me find & secure a rental property for my family. The team were friendly, professional & knowledgable. The customer service they provided was excellent, they were an absolute pleasure to deal with.
Thanks for your great 5* review! - Best wishes, Scott @ Customer Care
1/5
TrustpilotThe worst experience I have ever had…
The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.
1/5
TrustpilotAvoid this agency by all means
Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.
5/5
GoogleEmma and Louise were professional from start to finish. Communication was smooth, I can't fault the service. Thank you
Thank you for the amazing 5* review. Best wishes, Lucy
5/5
GoogleKnowledgeable and supportive staff who we have found extremely helpful in both purchasing and letting departments. Wouldn't hesitate to recommend Bridgefords Chorley branch.
Thank you for leaving this fantastic five star review regarding the Bridgfords branch, Chorley. I am so pleased to read how helpful and straightforward you found the team at the branch and that you would highly recommend them to others. I will make sure you kind words are passed along to the entire team. Many thanks.
5/5
GoogleI rented with Bridgfords and I had the pleasure of Lyndsy + Katie, they dealt and liased with myself and the landlord perfectly and helped me out with my property issues. 100% would return and felt like I’ve made friends, even dealt with the sales team who are also just as good!:)
Many thanks for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally happy with Bridgfords service after becoming an accidental landlord and so new to it all they've explained everything throughout the process, found lovely tenants for us and taken all the potential stressors away. Very happy, thank you.
5/5
TrustpilotExcellent service throughout the whole…
Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend
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Yes. Bridgfords Chorley Sales won Gold for Lettings (Landlords) in North West (Cumbria, Lancashire) and Best in County (Lancashire) at the ESTAS 2019 awards, its most recent.
Tell us what you need and we'll put you in touch. Bridgfords Chorley Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chorley.
