5/5
Tammy is amazing. Brilliant friendly helpful staff!
Agent replied · 27 May 2023
Thanks for your positive feedback

Trusted Agent profile · CHORLEY
★★★★★
641 reviews across 3 platforms
12 Cleveland Street, CHORLEY, PR7 1BH
Ben Rose Estate Agents's office in CHORLEY, at 12 Cleveland Street, is rated 4.5 out of 5 across 641 reviews on three platforms, including 513 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Ben Rose Estate Agents Chorley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near CHORLEY.
The Trusted Agent 2026 results for Ben Rose Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the CHORLEY office, from every platform, shown as written. First names only.
5/5
Tammy is amazing. Brilliant friendly helpful staff!
Thanks for your positive feedback
5/5
The team in the office at chorley are dedicated, hard working and absolutely go the extra mile for their customers. Tammy, Leanne and the rest of the team pushed to get out house purchase through, and if it wasn’t for them I would probably still be waiting for our solicitor to do something constructive. The best in the area, and the business! You can’t go wrong with Ben Rose - whether as a seller or a buyer they couldn’t be more helpful and proactive. Thank you so much for all the effort you put into making our home move a reality. We genuinely couldn’t have done it without you.
5/5
A hard working branch, who local connections to helpful 3rd parties that sped up the exchange process.
Thank you for your review - we are very happy to hear you had such a positive experience with us!
5/5
From start to finish selling my Mothers home, Ben Rose and his team were superb, they kept me updated throughout the process, the property was sold without any problems and we got a great price for the property, I will certainly use Ben Rose again without a doubt, Thanks to all the team!
Many thanks for your feedback. I am so glad we were able to assist with selling your mother's home and thank you for choosing us.
5/5
We recently sold out property with Ben Rose and cannot thank them enough in all the help they gave us throughout.All the staff were helpful but a special thanks goes to Tammy who was always at the end of the phone with help and advice, nothing seemed to much trouble.Highly recommend company.
Thanks for your excellent feedback and I am glad we were able to help sell your property - thanks for choosing us!
1/5
If i could give 0 stars, I would. Attempted to get a viewing 4 times over the course of a week to absolutely no avail. No response from the estate agent. Called up today to find out that the property had an offer accepted TODAY. The company lost commission for both itself and potentially a higher sale for the vendor. Absolutely terrible service for both customers.
Hi, Jennifer, We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we find you in our database. On the day the review was written we only had four phone calls from people not on our database but none of these had rang us in the 30 days prior. We would like to investigate this issue further, please contact Ben Rose immediately at ben@ben-rose.co.uk so that we can resolve this issue immediately.
5/5
Proactive approach
After trying unsuccessfully to sell my property for over a year with another agent I decided to try Ben Rose in Chorley. They listed the property in August and by December I had sold and moved out. All the staff from Simon the valuer to Tammy the office manager and her team were fantastic. The proactive approach certainly works, I would not hesitate to recommend them.
5/5
Lovely, honest & knowledgeable negotiator:)
5/5
We could not have been happier with Ben Rose estate agents. From the initial consultation right through to completion the communication has been excellent and sold our home in under 2 weeks. Presented our home perfectly and took a lot of time and pressure out of the situation. Would highly recommend.
We are so glad we were able to sell your home and thank you for choosing us.
5/5
Ben Rose Estate Agents dealt with the sale of our house and the house that we chose to purchase and could't have done a better job. Nothing was too much trouble and we were delighted with the service we received, meaning we secured our dream home! Tammy in particular was outstanding, dealing with all our queries quickly and efficiently. Highly recommended!
Thank you Tobie!
5/5
Had a really great experience with Ben Rose buying my first home, would highly recommend them.
Glad we helped you with your first house purchase!
5/5
From start to finish, Ben Rose were fantastic with the sale of our property. They kept in contact every step of the way with any new updates. The team were brilliant and always there if you needed any help. I would definitely recommend to friends and family. 5 star service.
Thanks a lot for such a kind recommendation, Louise!
5/5
We could not have been happier with Ben Rose estate agents. From the initial consultation right through to completion the communication has been excellent and sold our home in under 2 weeks. Presented our home perfectly and took a lot of time and pressure out of the situation. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
We are so glad we were able to sell your home and thank you for choosing us.
1/5
We purchased our home via Ben Rose, as a buyer I found Tammy was insincere, over confident and unprofessional. I would not recommend her or Ben Rose as a buyer or a seller.
5/5
Tammy was absolutely fantastic. She installed so much confidence. Fantastic service
Thank you Emma!
5/5
Amazing service
“We chose Ben Rose to deal with the probate sale of our family home. They were recommended to us and it’s one of the best recommendations I have ever followed. The staff were thoughtful and mindful of us at all times, communicated effectively and sensitively and promptly too. They went that extra mile couldn’t answer enough questions or provide enough help. They made a very stressful and emotional transaction as easy as it could have been. The staff in the office were amazing. With regards to the property the valuation was fair and Ben Rose had multiple viewings lined up and conducted within days of us marketing the property. I would highly recommend Ben Rose Estate Agents to anyone looking to sell their house they are fair and easy to deal with. Great service only too happy to sing their praises”
5/5
We've recently rented a property under Ben Rose. we are extremely impressed with both the speed of the application process and the help and guidance that both Maddison and Dean provided. By far the best service of any agents we have used. thanks.
Thank you for the brilliant review, Jessica.
5/5
The guys at Ben Rose, lead superbly by Tammy, did a great job in the sale of my property and the purchase of another in their portfolio. Great comms and support through what is always a stressful time! Local agent with local knowledge really pays - can’t fault.
Hi Jon, thank you for such a kind review!
5/5
As a landlord we rent out a property in Chorley Lancs
As a landlord we rent out a property in Chorley. After a 6 month let with a letting service that had a Landlord agreement of 16 pages, we moved to Ben Rose that has 3 pages. At each stage Dean Heywood (Lettings) kept us fully informed. We went from a "generic" OFFICE number to Deans DIRECT dial number. As an experienced LL I cannot recommend enough the value of a DD. We went from a "generic" EMAIL to a direct email for Dean. When I first initiated my letting enquiry with Ben Rose, Dean took up the call. I told him who I was and why I was considering moving agencies. His first reply was "We are very transparent". No contradiction here, does what he says. In a nutshell, GREAT advice, GREAT company, FANTASTIC customer service.”
5/5
“We decided to use Ben-Rose for the…
“We decided to use Ben-Rose for the recent sale of our house, as we are based abroad and not on site to discuss the process face to face, it was important that we felt our sale was being conducted by a competent agency who could get us the best possible price for our sale. Catherine, at the Leyland office and all her team kept us informed on interest in the property and any viewings they conducted on our behalf. Regular telephone calls ensured we felt in safe expert hands. They actually secured a buyer after 21 days led by Catherine. Any queries or issues that occurred over the next few weeks were dealt with professionally and easily without any fuss resulting in a 12 week period to completion. I wouldn't hesitate in recommending Ben-Rose Leyland office to handle your sale in a professional and expert manner.”
5/5
“Brilliant
“Brilliant, from putting my home on the market to helping us find a new one, Sophie, Catherine and the team were very helpful and always kept us up-to-date. I would definitely recommend Ben Rose.”
5/5
Helpful staff - supported us for a long time looking for a house, and excellent support through purchasing stage - always someone available to help with any questions- could not fault the Chorley team - Thank you
Thank you Rachel, delighted to help!
5/5
Superb sale of late mothers bungalow
The whole team at Ben Rose pulled out all the stops during the sale of my late mothers bungalow. Pictures taken on Wednesday, sale went live on Thursday, board went up on Friday, 7 viewings on Saturday and 3 good offers made on Monday, 1 of which we accepted. From the initial call to Ben Rose, and Simons first visit to the property, it only took about 8 weeks for the sale to complete and the funds to land in my bank account. Terrific!! Very much under promised and over delivered. I would highly recommend Ben Rose if you are looking to sell. Great work. Thanks for all your efforts.
1/5
We had one viewing, and 2 no shows in 5 months, they hardly ever contacted us, apart from a few one word emails. We decided we were taking the house off the market they tried to charge us. We were never sent a copy of the agreement and throughout they were unprofessional.
Hi Nigel, apologies for the negative experience. Please do not hesitate to get in touch to provide further information.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ben Rose Estate Agents, CHORLEY won Platinum.
Tell us what you need and we'll put you in touch. Ben Rose Estate Agents Chorley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near CHORLEY.