How many reviews does Langford Russell Chislehurst have?

Langford Russell's Chislehurst office has 617 reviews across two platforms: 127 on Google, 490 on Trustpilot (across the whole business).

What is Langford Russell Chislehurst's rating?

Langford Russell Chislehurst is rated 3.7 out of 5 across all 617 reviews, and 4.9 out of 5 on Google from 127 reviews.

Where is Langford Russell's Chislehurst office?

Langford Russell Chislehurst, 7a High Street, Chislehurst, BR7 5AB.

Trusted Agent profile · Chislehurst

Langford Russell Chislehurst reviews

3.7

★★★★★ Good

617 reviews across 2 platforms

7a High Street, Chislehurst, BR7 5AB

Part of Langford Russell, see every office.

Langford Russell's office in Chislehurst, at 7a High Street, is rated 3.7 out of 5 across 617 reviews on two platforms, including 127 Google reviews rated 4.9.

4.9 / 5

127

Reviews on Google

This office

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Langford Russell hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chislehurst.

Reviews

Every review we hold for the Chislehurst office, from every platform, shown as written. First names only.

1/5

Trustpilot

Bad service

Bad service, cancel appointments late. Then rebook and turn up 30 minutes late. I'd rather give my property sale to a company that can organise themselves

Martin · 19 March 2021

Agent replied · 11 June 2024

Hi Martin. I am really sorry to read your review, as this certainly does not meet the usual high standards of service from your branches. I appreciate that the damage is done now but I will speak to the individual concerned to find out what went wrong. Thank you for bringing this to my attention. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

5/5

Trustpilot

Josh Ward - extremely helpful

Great agent - very helpful and engaging. Answered all questions we had and was a great help.

Angus · 6 August 2022

Agent replied · 11 June 2024

Thanks Angus for leaving a 5* review of your experience working with us. We are really happy that you were pleased with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Im happy with LR agency for the great service! They provide everything you need detailed and very clear.PositiveProfessionalism

HoOman · 14 June 2022

Agent replied · 13 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Great real estate agency

Great real estate agency! Helpful and responsive!

Sam · 27 June 2023

Agent replied · 11 June 2024

Thank you so much Sam for leaving us a brilliant 5 Star review- We appreciate it! Customer Services

5/5

Trustpilot

Great guy

Davide from the London Bridge branch was incredibly helpful when I popped in to sign a few documents.

Ryan · 25 May 2022

Agent replied · 11 June 2024

Thank you Ryan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Great communication and updates.Very…

Great communication and updates.Very professional from start to finish

John · 26 April 2023

Agent replied · 11 June 2024

Thank you John for taking the time to write a review for our office at Northumberland Heath. We really appreciate it, glad you were happy. Best wishes Karen Hedges Acorn Customer Services

5/5

Trustpilot

Amelia, best estate agent I have ever dealt with

Amelia GIles has been an absolute rock during the whole process

Mr · 7 February 2023

Agent replied · 11 June 2024

Thank you Martin for taking the time to post. Much appreciated Karen Hedges-Acorn Customer Services

3/5

Trustpilot

Miss communication on the day

A very limited service.

Steven · 18 August 2023

Agent replied · 11 June 2024

Hi Steven. I am sorry to read this. Could you share with me any more information on the matter please? Thanks. Andrew Roberts - andrew.roberts@acorngroup.co.uk

4/5

Trustpilot

Good experience with my agent Amelia

Good experience with my agent Amelia, always very helpful and communicated well

ExclusivelyMe · 19 November 2022

Agent replied · 11 June 2024

we are really pleased that you were happy with the service from our Dartford office ! Thank you for posting a review

5/5

Google

First time letting a property through Langford Russell and they offer a fantastic service, especially compared to many of the other agents we have viewed and previously rented through. Despite issues with the property ( nothing that could be helped) Andrew regularly kept me up to date and was there to issue support and keep up fully up to date with the move.

Aaron · 11 June 2017

5/5

Google

Mark and the lettings team at Langford Russell were very professional in securing a tenant for our property in Chislehurst. They offered valuable advice in preparing the property to let and kept us regularly informed as to when a viewing would happen and then feedback from that viewing. Once a tenant had been found, the communication between all parties was excellent.

Sean · 11 June 2018

5/5

Trustpilot

Very happy with the service I would be…

Very happy with the service I would be happy to recommend to friends and family

Selajdin · 2 April 2022

Agent replied · 11 June 2024

Thank you Selajdin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from us and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

2/5

Google

Exceptional service from Helen F. who responded to our questions and enquiries during our sale and purchase speedily and with a pleasant attitude. 5 star professional service which was appreciated. Update - lost stars due to the property we purchased incurring an additional council tax charge which I would have thought LR should have anticipated and made us aware of.

Steve · 11 June 2018

5/5

Trustpilot

Highly recommended

Highly recommended professional service from start to finish

Susan · 29 November 2024

5/5

Trustpilot

Friendly and helpful agents.

Juliet · 20 April 2023

Agent replied · 11 June 2024

super! Thanks so much

5/5

Trustpilot

Managed expectations

Managed expectations, complete oversight from start to end and made the journey stress free.

James · 15 February 2022

Agent replied · 11 June 2024

Thank you James for leaving us a 5* review. We are really happy that you were pleased with the service you received from the Rubeena and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very helpful all the way through the purchase. Always available to answer my questions and kept me updated all the way through.

Stephen · 10 June 2020

Agent replied · 11 June 2024

Thank you Stephen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Had a very good experience with Langford Russell. Especially Mark Horak.

Ajith · 11 June 2017

4/5

Trustpilot

Really appreciate the extra effort put…

Really appreciate the extra effort put in by Jamie Perrin at the Catford office to help me with emergency repairs! 🙂

The · 29 July 2020

Agent replied · 11 June 2024

Thank you Jungle Room for leaving us a great review. So pleased that Jamie was able to help you with this. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great agents. Really provided quality service and the process was all quick and easy.PositiveResponsiveness, Quality, Professionalism, Value

Shariq · 10 June 2021

Agent replied · 11 June 2024

Thank you Shariq for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Trustpilot

Never answer emails… have been emailing…

Never answer emails… have been emailing for two weeks now and still no response!

Hadley · 2 December 2021

Agent replied · 13 June 2024

Hi Hadley. I am sorry to read your review and will speak to those involved. I will contact you directly when I have investigated further. Thanks. Andrew Roberts - Customer Relations Manager - andrew.roberts@acorngroup.co.uk

5/5

Google

Stacie and Rob are amazing! After being let down by a landlord who pulled out on us at the last minute, they immediately pitched us to another who was about to go to market within the area. We are now looking forward to moving and couldn't be happier. Thanks guys, would highly recommend your team.

Rob · 11 June 2019

5/5

Trustpilot

Kind , quick , professional

Love how quick and smoothly everything went from viewing to reference. Always reply quickly. Highly recommend!

Dawid · 16 June 2021

Agent replied · 11 June 2024

Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Trustpilot

Terrible customer service

Terrible customer service. Unprofessional agent. Rude. Do not work with them.

Vu · 14 February 2022

Agent replied · 11 June 2024

Hello. I am sorry to read your review. I am unable to find you on our system, so wondered if you could get in touch to let me know where it went wrong. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Langford Russell's Google reviews Leave Langford Russell a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Langford Russell hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chislehurst.

Is this your office? Claim your page.