Every review we hold for the Chislehurst office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotHow unlucky you are if you come across JDM
I have been a renter through JDM for almost 6 years. Unprofessional staff, unprofessional approach. My landlord has been convinced to sell her house around 1M and after 8 months it has been priced 600k through other agency. Obviously, they misdirected her and because of them I had to move out, found higher rent etc. The most disappointing moment was when they requested one day extra rent while moving out, even my landlord laughed and rejected it. Interesting to see how they are still around…Go off??? I don’t want to hear more of you bsht
Erdi · 11 June 2024
Agent replied · 13 June 2024
Dear Mr Kibrit,We appreciate your feedback and apologise for any inconvenience. Please email me directly on jennykenwood@jdmletting.com with details, so we can investigate and address your concerns promptly.Thank you for bringing this to our attention.Kind regards, Jenny Kenwood
★★★★★ 2/5
TrustpilotHow unlucky you are if you come across JDM
I have been a renter through JDM for almost 6 years. Unprofessional staff, unprofessional approach. My landlord has been convinced to sell her house around 1M and after 8 months it has been priced 600k through other agency. Obviously, they misdirected her and because of them I had to move out, found higher rent etc. The most disappointing moment was when they requested one day extra rent while moving out, even my landlord laughed and rejected it. Interesting to see how they are still around…
Eeyorumcu · 11 June 2024
Agent replied · 31 May 2026
Dear Mr Kibrit,
We appreciate your feedback and apologise for any inconvenience.
Please email me directly on jennykenwood@jdmletting.com with details, so we can investigate and address your concerns promptly.
Thank you for bringing this to our attention.
Kind regards,
Jenny Kenwood
★★★★★ 5/5
TrustpilotThe best way in the world to find a dentist and estate agent!
Suppose you wanted to find the best dentist in Eltham. You’d ask friends, neighbours and family and if one name came up more than, say, 2/3 times choosing would be a piece of cake. Same holds true if you’re looking for a home. So when our family said Kelly over at JDM did an amazing job for us we rang up, chatted and watched a Rolls spring into action on our behalf. Like dentistry, house hunting can be gut-wrenching but at no time did we not feel like we were the most important clients in Eltham.
Chris · 16 August 2025
★★★★★ 5/5
GoogleWe had a great experience working with JDM in Chislehurst for the purchase of our property. Steven the branch manager there is definitely the best agent I have ever worked with. A very nice man to deal with and was always available when we needed him. Thank you for making the purchase as smooth as possible for us.
We will be going back to JDM again in the future for sure. Thank you Paul
Paul · 11 November 2023
★★★★★ 5/5
GoogleCraig Rose and all of his team did a great job both selling our property and buying a property. Craig handled all the negotiations so well, and kept us informed at all times. The whole team were very helpful. Once again thank you all.
Fiona · 16 September 2025
Agent replied · 23 September 2025
Hi Fiona,
Thank you so much for the 5-star review. It was a pleasure helping you both sell and secure your new home. I’m glad the negotiations and updates worked well for … More
★★★★★ 5/5
GoogleWe recently purchased our family home with JDM in Chislehurst and had a great experience. Lea was polite and professional and Richard took us through the complications of the purchase and was extremely helpful, calm and collected despite the agent for our sale being extremely pushy. I would gladly recommend JDM to family and friends.
Joanna · 11 October 2024
★★★★★ 5/5
TrustpilotJDM get my vote.
We recently sold our house through JDM at Petts wood. The whole team were smart, informative and professional from start to finish. Selling your home of 20+years is an emotional journey so we wanted to find the right buyers and have a great experience for us and our buyers. This wish was embraced by JDM and our family home has now passed onto a new family who we hope will enjoy their time in the same way we have.
Trevor · 11 August 2025
★★★★★ 5/5
GoogleJDM did a really good job selling our house. They are professional, friendly and helpful - especially Kristina who was our main point of contact.
Anthony · 2 September 2025
★★★★★ 5/5
GoogleI recently sold my house through JDM Chislehurst estate agents and had an excellent experience. The team was professional, efficient, and supportive throughout the entire process.
Special thanks to Jake, who was particularly helpful. His expertise and dedication ensured a smooth sale.
I highly recommend JDM Chislehurst to anyone looking to buy or sell a property.
Charlotte · 13 July 2024
★★★★★ 5/5
GoogleDebbie was the agent who looked after the sale processed. She was always available to talk and answered any queries or questions I had and always got back to me with honest answers. If Debbie was on holiday or off sick there was always a member of the agency that could take over and deal with any concerns, they all worked as a team. I believe that JDM are one of the best Estate Agents in Chislehurst and I would use them again if needed and would certainly recommend them to others.PositiveProfessionalism
Iris · 11 November 2022
★★★★★ 5/5
GoogleDebbie, Debbie, Debbie, what is there to say about Debbie…?! Let’s start with how professional Debbie has been throughout the entire process of selling my property. I wasn’t on the market when Debbie came to me but Debbie and I had dealt with each other before and she felt she had the right buyers for my property and with a slight twist of the arm Debbie had them viewing a few days later. Debbie obviously knows her stuff because a day later they offered and here we are now handing over the keys. Thank you Debbie for a wonderful service from start to end. Highly recommend.
James · 11 November 2022
★★★★★ 5/5
GoogleI recently bought my first property, a new build flat, through JDM Estate Agents. Val Collier was my Estate Agent assisting with the purchase and she has been an absolute pleasure throughout the entire process. The last few months have been extremely testing for me as a buyer with build issues and mortgage issues from start to finish. Val’s customer service is second to none. She will be there at the end of the phone to help and support in any way possible, even on her days off! She has an extremely caring and empathetic nature, which you don’t often find with people working in sales. Thank you so much for all your help, Val!
Gabriella · 11 November 2022
★★★★★ 5/5
GoogleJohn, Kristina and all the team were excellent in answering questions efficiently and honestly. Highly recommend
Alison · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for this 5-star review, Alison. We wish you every happiness in your new home.
- Kristina Smalinsky & the team
★★★★★ 1/5
TrustpilotGave up on this agent after 6 weeks
We decided to try JDM as they have been around for years, what a mistake. The only time we spoke to anyone was at valuation and in first 6 weeks, contact was by email only when I had to ask them to write more than one line about the property on the Rightmove main listing. I wrote it myself in the end. The photos were not special and having uploaded my text they changed the photo 'by mistake' to the most awful one of a winter back garden instead of the front of the house which is one of its good selling points. I had to ask for this to be changed. No viewings in 6 weeks but not surprised. I asked for a better description on the actual Rightmove listing and they did eventually do this but by now and 6 weeks in, we gave up and gave notice to cancel. No email acknowledgements from the Bromley Office or the HQ in Locksbottom who I also emailed. So had 6 weeks left to go on the contract but no chance of a sale. Avoid if possible.
Lesleychollandaol.com · 3 May 2025
★★★★★ 5/5
TrustpilotJDM Chislehurst
JDM Chislehurst are the local agent to use without doubt and I would highly recommend them. Steven May has been an absolute star from start to finish in the process of selling our home, ensuring that the chain did not fall apart by liaising with solicitors, and other agents acting for other parties in the chain to keep everyone on track. He resolved issues and has a vast knowledge of the process, so was able to deal with matters quickly to an amicable solution. Always very calm with his approach, which in turn helped all involved and without his input our sale and purchase could have easily fallen through. The rest of the team have been very professional and efficient and managed all viewings on our behalf and achieved an early sale. We are delighted with the service that was provided by JDM and the Team at Chislehurst Branch.
Maddy · 1 July 2022
★★★★★ 5/5
TrustpilotAmazing buying experience
We bought a house in Eltham and the experience with Scott, Galena and Jake was amazing! Their recommended solicitor was also very prompt. We finished the entire transaction in less than 3 months. Scott facilitated all the discussions with sellers amicably and we are happy overall how things went.
Subham · 28 July 2024
★★★★★ 5/5
FacebookThey were amazing! We were first time buyers so for us everything was new and there was a lot we didn't understand. They were all incredible but particularly Kelly at the Bromley branch. We had the most difficult solicitors (one of the worst they have dealt with apparently) and Kelly was incredible through out. Quick to reply and always going the extra mile to help when we faced an obstacle. Even outside of work hours. She was brilliant and the staff there were so lovely! We finally completed on the house and we really believe we couldn't have done it without Kelly's help! Thank you so much! xx
Soph · 24 February 2022
★★★★★ 5/5
GoogleJDM team are amazing! they have provided a service that was so helpful throughout the process both in the sale of our property and guidance on the purchase of the new property. Their constant reassurance that all will come together, and it finally did.
Thanking you all so very much - let the new chapter begin.
Jacque · 4 December 2024
Agent replied · 28 December 2024
Thank you so much for this great review, Jacque. It really was a pleasure dealing with you throughout the whole process and we wish you all the very best for the future.
★★★★★ 5/5
GoogleJDM were excellent in all respects. I really felt they acted in my best interests, guiding and offering their support from the beginning to the very end. It is the latter aspect that especially impressed me. The after sales and ongoing service even after exchange of contracts was second to none, including dealing/negotiating on extra furnishings the purchaser wanted. I should specifically mention Kristina S and Jemima L who were so responsive and with us all the way. Use of their personal mobiles and texts was so efficient too. I cannot recommend them highly enough. Thank you JDM and especially Kristina and Jemima L. Patrick
P · 11 November 2021
★★★★★ 5/5
GoogleKristina was very helpful during the purchase of our house, thank you!
Anna · 13 October 2025
★★★★★ 5/5
TrustpilotJDM were excellent in all respects
JDM were excellent in all respects. I really felt they acted in my best interests, guiding and offering their support from the beginning to the very end. It is the latter aspect that especially impressed me. The after sales and ongoing service even after exchange of contracts was second to none, including dealing/negotiating on extra furnishings the purchaser wanted. I should specifically mention Kristina S and Jemima L who were so responsive and with us all the way. Use of their personal mobiles and texts was so efficient too. I cannot recommend them highly enough. Thank you JDM and especially Kristina and Jemima L. Patrick
Patrick · 20 May 2021
★★★★★ 5/5
TrustpilotHighly recommend
I recently purchased a property through JDM. From the viewing process to all throughout, the experience was made easy through clear communication with sales negotiator John Erne. Any questions I had were answered quickly and any help needed was tended to.
Maxwell · 11 February 2026
★★★★★ 5/5
Googlejdm were very professional handling the sale and I can't rate them highly enough. Steven kept me informed all the way through and all of the staff at the branch were really helpful and always got back to me if I left a message. Brilliant service from everyone at the Chislehurst branch!
Peter · 11 November 2023
★★★★★ 5/5
GoogleI cannot thank JDM enough for the continued professional approach and support throughout the sales process. They are incredibly responsive - always answering calls within a few seconds which is very rare. The whole team also know every client and therefore you get a seamless service. I will be a lifelong fan and ambassador of JDM and send them heartfelt thanks for everything they have done for me and my family in achieving a great sale for us. Particular thanks to Sue and David who have been intensely involved and absolute stars.
Ethan · 12 November 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.