Trusted Agent profile · Chichester · West Sussex

Leaders Chichester reviews

4.5

★★★★★ Excellent

321 reviews across 1 platform

3 Northgate, Chichester, West Sussex, PO19 1BA

Part of Leaders, see every office.

Leaders's office in Chichester, West Sussex, at 3 Northgate, is rated 4.5 out of 5 across 321 reviews on 1 platform, including 321 Google reviews rated 4.5.

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4.5 / 5

321

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Chichester office, from every platform, shown as written. First names only.

5/5

Google

Sarah and Charlotte in the PM team are always helpful, organised and professional. It’s a pleasure working with them. Thank you

Phoenix · 30 July 2022

Agent replied

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders provide a most professional and friendly service. Charlotte manages properties with much care and attention and communication is always excellent.

Mike · 30 July 2022

Agent replied · 30 July 2023

Dear Mike, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I've been dealing with Leaders Chichester for many years and always found them responsive and professional in every way especially my property manager Sarah Cawley.PositiveResponsiveness, Quality, Professionalism, Value

Lee · 21 June 2021

Agent replied · 20 June 2024

Hi Mr Carter, thank you for your kind review. It's great to hear such wonderful feedback. Charley & the Leaders Chichester team.

4/5

Google

The team was very responsive and accommodating during our application. all went smooth and the friendly team is highly recommended when it comes to the rental market.PositiveResponsiveness, Professionalism

Gerrit · 21 June 2021

Agent replied · 20 June 2024

Hello Gerrit Nieuwoudt Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Leaders Estate Agents Chichester

4/5

Google

The property management team (I mainly liase with Charlottle Parry) are amazing, they really help with communication to the landlord.

Iggy · 30 July 2022

Agent replied · 30 July 2023

Dear Iggy, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Having known Sarah for a number of years, she is organised and is a great communicator, providing great customer service

MH · 30 July 2022

Agent replied · 30 July 2023

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks Customer Care Team

5/5

Google

Excellent service from Max and Annie

Richard · 8 October 2023

Agent replied · 29 October 2023

Dear Richard Solly Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

julie sent me the information i needed.

Lee · 9 September 2023

Agent replied · 30 September 2023

Dear Lee Barker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rosie has efficiently and professionally expedited my tenancy application, and has been very pleasant to deal with.

Lynn · 30 July 2022

Agent replied · 30 July 2023

Dear Lynn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Superb service from Charlotte and the rest of the team at Chichester office

Nigel · 1 January 2023

Agent replied · 30 July 2023

Dear Nigel We are very happy we could provide you with a positive experience. Thank you for taking the time to leave a review and for giving us a 5 star rating! Kind regards Customer Care Team

5/5

Google

Charlotte parry has helped me a lot during my rental experience. She is helpful and friendly.

Melissa · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave a lovely review. Customer care is important to us and we will pass your comments on to Charlotte!

5/5

Google

As local conveyancers we deal with a lot of agents and Leaders are always a pleasure to have involved in any transaction. They are efficient and friendly and always willing to help.

Louise · 26 November 2017

Agent replied

Hi Louise, many thanks for taking the time to share your review

5/5

Google

Leaders have managed our rental property for many years. Sarah has responded quickly to any problems with the property.PositiveResponsiveness, Professionalism

Carol · 10 December 2021

Agent replied

Dear, Carol Fletcher, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Chloe Ludford Exceeds at her job . Pleasure to deal with. 5-star customer service

Anthony · 30 July 2022

Agent replied · 30 July 2023

Dear Anthony, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Really great service from all the Team. So thoughtful and communication was exceptional every step of the way. Thanks guys and gals. Highly recommend

Jo · 27 August 2020

Agent replied

Hi Jo Boylin, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Chichester branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Chichester

5/5

Google

Excellent friendly staff. Really helpful and prompt service by them. Highly recommend. 5 stars from me.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 21 June 2021

Agent replied · 20 June 2024

Hi Richard Masterton, Thank you for the great review of our Leaders Estate Agents Chichester team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Rosie did a great job in sorting out my tenancy.

Brendan · 30 July 2022

Agent replied · 30 July 2023

Dear Brendan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Nice staff Chloe very nice and helpful thank you

Michele · 30 July 2022

Agent replied · 30 July 2023

Dear Michele, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

One very happy tenant. Emily and Sophie helped me find an excellent place here in Chichester. Very much recommended.

Jason · 26 October 2020

Agent replied

Hello Jason Hull Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

nothing but positive experience, friendly and responsive staff, made our first time renting a flat seamlessPositiveResponsiveness

JD2020 · 21 June 2021

Agent replied · 20 June 2024

Hi James D, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Chichester branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Chichester

5/5

Google

When ever we have had an issue it is always dealt with promptly. Very happy staff and willing to help in the Chichester Branch Thank you

Mark · 27 November 2015

Agent replied

Hi Mark, Thank you very much for your kind words. We will be sure to pass your feedback to the team.

4/5

Google

Used as a tenant. Service always excellent, and always acted on anything we raised. However, the fees are extortionate - I was under the impression that a Landlord paid an Agent to find them tenants. We have paid total nearly £1000 is non-refundable fees to cover referencing, checkin and out, document prep, etc.

Eleanor · 26 November 2018

5/5

Google

Good service,great stuff,very helpful and polite

Maija · 30 July 2022

Agent replied · 30 July 2023

Dear Maija, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

The worst experience ever! I would think twice before renting with Leaders.

Marin · 28 July 2021

Agent replied

Dear Marin We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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