King Chichester reviews

★★★★★ 5/5

Trustpilot

Great experience and instant response!!

I recently had the pleasure of working with Victoria C. (and someone else who I can't remember) for a property valuation, and I must say, the teams service exceeded all expectations. From the moment we began the process, Victoria demonstrated exceptional professionalism, attention to detail, and an impressive depth of knowledge about the property market. The valuation they provided was not only thorough but also well-explained, covering all aspects, including current market trends, comparable properties, and potential improvements that could impact the value. She took the time to walk me through each factor affecting the valuation, ensuring I fully understood the process and felt confident about their insights. What stood out most was the teams and Victoria's willingness to answer all my questions, no matter how small, and their ability to tailor their advice to my specific needs and goals. Their friendly and approachable manner made the entire experience stress-free and enjoyable. I would highly recommend the team to anyone looking for a property valuation or guidance in the real estate market. Thank you.

ADeen · 26 January 2025

★★★★★ 5/5

Google

Andrew and Jess has been very helpful in addressing our concerns throughout our stay in the property.

Margie · 16 April 2024

★★★★★ 5/5

Google

The team here where brilliant! Renting your first property is so daunting and I couldn’t have asked for a better service. Jess was super informative, really responsive and always answered our calls! Such a friendly team that you know you can rely on!PositiveResponsiveness, Professionalism

Chloe · 25 October 2021

★★★★★ 5/5

Google

King and Chasemore Chichester has offered me a brilliant service with my tenancy agreement from the beginning. Both Jess and Olivia have been FANTASTIC! They they responded to all my requests/questions within a quick turn around time. They both kept me updated about my tenancy reference checks and other admin related queries. I can't recommend them enough. I have only had a wonderful experience with the whole team at King and Chasemore. Olivia and Jess have only ever displayed extreme professionalism when dealing with me and they are so lovely and friendly too. Olivia and Jess keep up the good work! Thank you. Natalie Cole

Natalie · 25 October 2022

★★★★★ 5/5

Google

Many thanks to Jess and everyone at K&C. Very quick and pleasant!

Mikey · 16 April 2024

★★★★★ 1/5

Trustpilot

Worst service EVER

Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known such appalling and unethical service such as this. The practices employed here are off the scale. Over two weeks ago, we served notice on King & Chasemore after we found out they had been lying to us for months about the bottom end of the chain (sellers of flat trying to sell a property with cladding that did not meet the new H&S standards). Even after we found this out and served notice immediately on Monday 7th October (upon the advice of our solicitors), we were met with increased resistance from their staff who refused to accept our notice. it took all week, and we had to contact their area manager to finally get this sorted. However, today, we find that our property is still being marketed on rightmove. We have emailed them to ask this be taken down immediately but are met with radio silence. The sheer spitefulness and unethical business practices of this organisation is appalling. The emotional and pyshical toll this has taken on us cannot be put into words and I am disgusted with King & Chasemore since this is still ongoing, (after the notification period). Do not use these jokers under any circumstances, they have the moral compass of a child rapist.

Jennifer · 8 October 2024

★★★★★ 5/5

Google

A great team to work with have let my properties with them for a number of years and they always find great tenants

Andy · 10 August 2025

★★★★★ 5/5

Google

Jessica is friendly, accommodating and a great interface between landlords and prospective tenants.

Barbara · 25 October 2023

★★★★★ 5/5

Google

Great customer service, very quick response to emails and calls. Big thanks to Jessica and Andrew for helping me out with renting my first property 👏🏻👏🏻👏🏻 Highly recommended 💪🏻😊PositiveResponsiveness, Quality, Professionalism, Value

Don · 25 October 2021

★★★★★ 1/5

Google

Very disappointed in their service provided. Did not do their job correctly, did not check property was being kept to standard required in tenant contract. Messed up end of last tenant contract costing me money to repair damage done by tenant. Poor communication. They don’t answer the phone or emails. Poor customer service. They know that they have made mistakes but have made no attempt to fix this. All in all I would not recommend this estate agent if you are looking to rent out your property. Save your money go elsewhere.NegativeResponsiveness, Quality, Professionalism, Value

Abby · 25 October 2021

★★★★★ 5/5

Google

Jess of King and Chasemore did a wonderful job in helping me secure a student house for this year despite entering the summer months. Her communication was excellent; always promptly replying to my emails and answering the phone, and was always able to answer any queries about the property. Would definitely recommend.

Lloyd · 16 April 2024

★★★★★ 5/5

Google

Great customer support, quick response and had good viewing with several of my questions answered so thanks to King & Chasemore as well as staff there. Many thanks.

Poplock · 16 April 2025

★★★★★ 5/5

Google

Jess was a great help with moving into my first flat!

Henry · 25 October 2023

★★★★★ 5/5

Google

I am selling my property with King & Chasemore & I just want to say that the support from Keith and Chris has been brilliant, with a very positive attitude, thank you both very much. Best wishes Mel

Mel · 26 October 2019

★★★★★ 1/5

Trustpilot

Chichester branch

Chichester branch. Terrible customer service, clearly more about the money rather than advising as to what would actually result in a quick sale. Was told a potential viewer was "a bit bonkers" and was more or less forced out of our home 15 mins before another viewing as they had turned up early. Wasted 3 months. And now, despite REPEATED requests, they still can't pick their board up (even though we have sold via another agent). AVOID. AVOID. AVOID.

Dean · 22 March 2024

★★★★★ 1/5

Google

Very dissapointed in this company. Seems they took advantage of someone from another country, as well as someone who's never rented through an agency before. Asked the woman upfront if all I would be paying was on the form she had distributed to me, as well as six months rent upfront. She agreed, so I would go ahead with the deposit, then, promptly took the form away from me, so I wouldn't have evidence to use against her. Then, was told I had to pay separately for council tax, water, electricity and Internet. And that I wouldn't be able to get my deposit back, even though I'm a student and single Mom!

Andrea · 26 October 2019

★★★★★ 5/5

Google

Keith mitten and chris made our dream come true ,we went after a house they were selling and they made sure we sold ours and got the one we wanted , it was always my dream to have chickens and grow vegetables they made sure I got my dream , they are both top class gentlemen , you cant go wrong letting them sell your house for you they will look after you till the endPositiveQuality

Cheryl · 25 October 2020

★★★★★ 5/5

Google

Fantastic service from the team but especially Jess, very friendly, helpful and efficient service.PositiveResponsiveness, Professionalism

Michelle · 25 October 2022

★★★★★ 1/5

Google

Poor and expensive experience - Requested in writing they let the property for a minimum of 12 months as this is the minimum period I offer tenants. The contract was written out for 6 months only (I stupidly took their word for it that is was 12 months), tenant left then I had a 2 month void and a £400+ Council tax bill. On top of their fees, lost rent and the cost for another agent to find a new tenant etc The "Mistake" has cost me over £4300!!!

Paul · 26 October 2018

★★★★★ 1/5

Google

I am absolutely appalled with the lack of communication. I viewed a property at 5pm last night and contacted the agency to make an offer at 8.50 this morning. I was told that the agent that showed me the property would call me back. I phoned and left a message again requesting a call back immediately as I was very interested and would make an offer today only to be contacted at 15.30 to say someone else had taken the property!!! Disgraceful customer service! I will be making a formal complaint and I will not let a property through King and Chasemore in the future if this is the way they treat their customers!!

Amy · 26 October 2018

★★★★★ 5/5

Google

Great service from the lettings department. Very helpful and informative regarding the current market. Would definitely recommend their services!

Chane · 16 April 2025

★★★★★ 5/5

Google

Brilliant and professional service and Have been there from the start answering any questions quickly and efficiently even after we have have moved in. I would definitely recommend speaking to Jessica if you are looking to rent she has done a fantastic job helping us every step of the way.

Rob · 25 October 2023

★★★★★ 5/5

Google

Having recently used Andy to find tenants for me, I would not hesitate to recommend him. He was always available, took excellent marketing photos, and found me my dream tenant. Thank you, Andy 😊 🙏

Darren · 26 July 2024

★★★★★ 1/5

Trustpilot

Cowboy outfit

Cowboy outfit. Found a property we liked, and was bidding against another buyer. They asked for best and final offers, which was fine. We were told we won the bidding process, but because it was so close, they re-opened the bidding, we then increased our offer again and one the second round. All fine, but annoyed with the re-opening of the bidding, within a day we gave all the info/id for background checks, instructed a solicitor and surveyor and applied for a mortgage. Then a week later the called to say that they were now offering the house to the other party (They were agents acting for their corporate team, so effectively agents and vendor) Something very doggy went on in this process. They have zero integrity and simply cannot be trusted

Toby · 4 July 2023