Every review we hold for the Chichester office, from every platform, shown as written. First names only.
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5/5
GoogleThe customer journey with King and Chasemore has been fantastic! From the first moment I made contact, Robin from the Chichester branch has been there every step of the way. Robin is clearly an experienced member of staff who has the perfect balance of keeping good communication without being pushy. I would recommend King and Chasemore to anyone who is looking for effective communication and efficient staff!
Sophie Β· 16 April 2024
Agent replied Β· 24 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have had such an amazing experience finding a property with King and Chasemore, and the agent, Jessica has been so so friendly and kind.
From helping us find the perfect flat, to helping us through the review process to now, where we are about to move in!!
Thank you so so much to all the team, would definitely recommend them when looking for a property.
Charlotte Β· 16 April 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExceptional service. The lady who worked with us , Amelia , was very helpful and made the whole process very easy and simple !
Nehala Β· 12 September 2026
Agent replied Β· 12 October 2026
Thank you for taking the time to leave us this amazing 5* review and your kind words. Kind regards Lucy, Customer Feedback and Support Team.
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5/5
GoogleI had the most pleasant and professional experience with jessica. Thank you so much for all the assistance and help. You made it look so easy. I know the bad experiences I had but with your guidance it was practically easy, not to forget Olivia too whom I started the process with. King and chasemore you have got one of the best teams I must say.
Onyeka Β· 25 October 2023
Agent replied Β· 24 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe service we have received with king and Chasemore has been brilliant! Jess specifically has been so friendly, informative and helpful throughout this process. Some estate agents can be very daunting and unhelpful, especially when looking for your first property! But she has made the process so easy and clear to understand and I canβt recommend them enough.
Lily Β· 16 April 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Lily Mansfield. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMy house move was completely smooth and stress free with King and Chasemore, Chichester. The process was made so easy thanks to both Amelia and Andyβs efficiency and professionalism. Communication was excellent and I would definitely recommend them as a company! Thanks again, loving the new house!!
Charlotte Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
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1/5
GoogleWould leave a 0 score
Poor communications through the tennancy
Allow the landlords to keep deposits as they don't have a back bone to get stuff for tenants
So they end up loosing out constantly.
Never rent a place from these guys numerously asked for paperwork and evidence of stuff never ever give despite always chasing.
They take your money 0 intrest in belong you have issues sorted in the property with landlords and then end of tennacy they act like they don't know you and don't give a hoot. Appealing all round and never ever use these. Worse type of people and how andy is manager when he can't even send forms or proof of stuff to help deposits back. Because they are in the landlords pocket. Have lost over Β£600 due to there incompetence.
Will Β· 16 April 2025
Agent replied Β· 16 April 2026
Hello Will,
Thank you for sharing your feedback with us. I'm sorry to hear about your experience and the issues you've faced during your tenancy. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly and work towards a resolution.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleThe girls were great to deal with, the best communication Iβve had from an estate agent! Thank you so much!
Rosie Β· 12 September 2026
Agent replied Β· 12 October 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleGreat experience with King and Chasemore. Excellent communication, lovely staff members. With a special mention to Ellie for getting us the mortgage appointment who was able to get us an amazing rate!
Ruby Β· 27 March 2025
Agent replied Β· 13 June 2025
Thank you for your terrific 5* review and for your complimentary comments Ruby. Best wishes, Lucy, Customer Relations.
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5/5
GoogleReally recommend king and chasemore in Chichester; Louis who was our first port of call showed us around a property he was very friendly, open and professional a real credit to this company. Oliver the manager has been super helpful and knowledgeable extremely professional and was very quick in responding to the offer we made on the property talking us through the procedure; Thank you so much π
Alex Β· 27 July 2025
Agent replied Β· 25 January 2026
Thank you for your kind words! It's our mission to make the home-buying process a positive experience and we're thrilled to hear that Louis and Oliver exceeded your expectations. We look forward to helping you make your dream home a reality π #teamwork #excellentservice
Best wishes, Lucy Mawer, Customer Feedback and Support Team
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5/5
GoogleKing & Chasemore were very helpful whilst I was looking for somewhere to rent, and have always been prompt and friendly when responding to any questions I had. I was able to find the right place very quickly as a result, and am now moving forward with the process - thank you!
Leonie-Rose Β· 16 April 2024
Agent replied Β· 24 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotExtremely poor service and complete lack of professionalism.
An agent came out to carry out a property valuation. After the visit, no valuation was ever sent, and there was no follow-up of any kind. I waited, chased, and eventually emailed a formal complaint about the lack of communication and service.
That complaint was also ignored.
If this is how King & Chasemore treat prospective vendors at the very first stage, it raises serious concerns about how they would handle an actual sale. Basic courtesy, communication, and accountability appear to be missing entirely.
I would strongly advise anyone considering using this branch to think twice. Estate agents are entrusted with peopleβs most valuable assets, being unable to even send a valuation or respond to a complaint is simply unacceptable.
AC Β· 26 January 2026
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5/5
GoogleI have just bought a property through Kings and Chasemore
Bryn and Jo were fantastic throughout my purchase answering my many Questions and collecting the meter readings as I was not able to get there for completion nothing seemed to much trouble for them
Thank you Bryn and Jo 10 stars!
David O'Leary
David Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA big thank you to Jo and her team at Chichester for selling my Apartment in Chichester..May 2023. Service was excellent with great communications at all times in the process. A special mention to Bryn for his efforts in keeping things on track with my sale, first class communication with my Solicitor etc..
Tony Β· 25 October 2023
Agent replied Β· 24 October 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleBrilliant estate agent! so incredibly helpful with every step of the process. Jess & Andy were both amazing with it all, and answered every question we had. Itβs our first time doing all of this & they didnβt hesitate to keep us updated & β¦
Georgia Β· 16 April 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleMy fiancΓ©e and I dealt with Lauren RH for a viewing recently. If only you we could bring her on all viewings! Genuinely helpful and clearly interested in talking through specifics of our circumstances. It would be great if more agents held themselves as well.
Craig Β· 16 April 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had the pleasure of working with Ellie and I could not be more happy with her! She was the loveliest person with a profound knowledge. I felt as thought she knew exactly what she was talking about and was all around very professional. Her communication skills are brilliant and she helped me keep in the loop in an otherwise stressful situation. I am overall very pleased with my whole experience!!!
Davina Β· 15 March 2025
Agent replied Β· 16 April 2026
Hello Davina,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Ellie provided you with such a positive and professional experience. Your kind words about her communication skills and knowledge are greatly appreciated.
Best wishes,
Lucy, Customer Relations Team
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5/5
GoogleEverything was very easy and we had no problems at all. Making it less stressful for us. Jess was outstanding though out the process. Andy was so accommodating during the property visit. We are happy with our new home and all paperwork was β¦
Julie Β· 16 April 2024
Agent replied Β· 24 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI purchased my new home after being shown the property by India from the the Felpham office. She presented the property well and was very professional.
She remained in touch throughout the buying process.
There were a few issues along the way, to which India and her manager resolved immediately and I was kept up to date.
Itβs refreshing to meet such a great team, who go the extra mile.PositiveResponsiveness, Professionalism
Bobby Β· 25 October 2021
Agent replied Β· 24 October 2024
Thank you for your glowing 5* review and kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleKing and Chasemore Chichester has offered me a brilliant service! From the beginning to completion, they responded to all the requests to view the flat, bring in plumbers, decorators etc etc... always kept us updated about what's going on with the seller. I can't recommend them enough, especially India, she is so passionate about her job and so helpful with all the queries. Thank you!PositiveQuality, Professionalism, Value
Bella Β· 25 October 2021
Agent replied Β· 24 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had an outstanding experience with Jessica at King & Chasemore. She was empathetic towards my needs while doing her job diligently and professionally. The whole process went swimmingly, and I couldnβt be more happier to have secured a place with King & Chasemore. Thank you Jess!
Funmi Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleFinding a rental property when you are a recent arrival to the UK is a complex task. We were fortunate to work with Nicole during the process of finding and ultimately renting a property in Chichester. Nicole has a great understanding of what is required, is efficient, has a sense for the style of property that suits your needs, and importantly, is patient. Highly recommend.
Adrian Β· 26 March 2025
Agent replied Β· 13 April 2025
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHad a really good experience using King and Chasemore, special thanks to Louis and Oliver for their support!
Michael Β· 13 March 2025
Agent replied Β· 9 September 2025
Hello Michael,
Thank you for your wonderful 5* review! We're thrilled to hear that you had a great experience with King and Chasemore, and I'll be sure to pass on your special thanks to Louis and Oliver.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleExtremely efficient service mixed with a friendly demeanor that enabled a sense of comfort whilst browsing and finalizing rental agreement for new property in Chichester! Special thanks to Jessica & Andy for providing so much quality aid!
Michael Β· 16 April 2024
Agent replied Β· 24 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.