Every review we hold for the Chichester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery knowledgeable, friendly and helpful team
Throughout my local house hunting I found the Henry Adams team, and Oliver and Daniel in particular, to be extremely knowledgeable about the Petersfield and surrounding villages property market. I hugely valued the expertise they were able to provide me. I was also really impressed with their friendly and courteous manner. They returned messages and emails promptly and went out of their way to help. I would highly recommend their personable service to people looking to buy and sell in this area.
Amy · 10 February 2021
★★★★★ 5/5
TrustpilotHighly Recommended
Would highly recommend Henry Adams Lettings - I am with the Bognor Regis office and the entire team are professional, efficient and friendly. My main point of contact is Alison and she has been outstanding in helping to resolve an issue - regularly calling and emailing to keep me updated and is extremely understanding and efficient - her help has been very much appreciated.
TC · 22 March 2023
★★★★★ 1/5
TrustpilotSeem good at first but then cracks appear quick
They seem really good at first, but then as weeks and months go by, you notice malicious and incompetent behaviour.They never seem to get my email correct, especially upon needing my deposit back. They visit your flat while you’re away despite you asking them not to (illegal), and when you visit the office, you see why they are less diligent. Fortunately I won’t have to use these again. Disappointed basically.
David · 31 July 2022
★★★★★ 1/5
TrustpilotBad attitude for buyer and seller …
My husband and I want to relocate from Suffolk to the South Downs snd I wanted to view a property. Henry Adam’s were obstructive snd unhelpful (not great for the seller) and when I did get to view the property were rushing me round the house. Two days later I asked to have a second viewing. I was rushed round the property in 20 minutes. Not a very professional attitude / the house was selling for 830k and they expected me to make a decision in less than an hour. Bad attitude!
Andrea · 9 November 2020
★★★★★ 1/5
TrustpilotIt can't be any better than 1 star.
It can't be any better than 1 star.As soon as you sign that tenancy contract they disappear...No response to any requests. When you start dropping F bombs they may come back with some annual leave or story, etc.Very poor service. I basically repair things on my own cost as asking them about anything is a big deal.You won't get far running business like this. I feel sorry for the guy who owns the agency as those people don't do their job even at a minimum level.Dude, if you see this - you need to let go some people...
Adam · 20 August 2020
★★★★★ 5/5
TrustpilotWe had Emma from Horsham branch who was…
We had Emma from Horsham branch who was so good and helpful. Would recommend Many thanks Jean
Martin · 12 December 2022
★★★★★ 5/5
TrustpilotHenry Adams Storrington
Henry Adams Storrington, what can I say expect they are very helpful and professional.I was struggling to find a bigger place for me and my family until I spoke to them.I told them what I was after and they found me the perfect place. with in weeks I was in my new place and am very happy I used them.I will be recommending them to all my family and friends.
Tim · 5 April 2022
★★★★★ 5/5
TrustpilotStorrington branch - Alex
Dealt with Alex at the Storrington branch.He was professional, very knowledgeable regarding the property and genuinely a lovely guy!Would definitely recommend.
Karina · 16 May 2022
★★★★★ 5/5
TrustpilotWe rent off of Henry Adams and find…
We rent off of Henry Adams and find them amazing if we have any Issues in the property, it’s dealt with very quickly with good communication to a high standard - Michelle in particular at Henry Adams is really lovely and helpful x
Michelle · 14 May 2024
★★★★★ 1/5
TrustpilotEmsworth letting poor customer service…
I rang the Emsworth office enquiring about a property to rent the property had been let but the agent was completely disinterested and simply said to register . No enquiry about what am looking for or any other offer of assistance. Very poor first impression suggests that they get so much business they don't have to bother being polite or helpful !!!
Mrs · 9 January 2023
★★★★★ 5/5
GoogleHave found Henry Adams to be most helpful, professional and prompt in assisting me with valuations and required correspondence for legal matters. Their in depth local knowledge is also a great asset.
John · 10 October 2022
Agent replied · 23 November 2024
Thank you so much John, we really appreciate your review.
★★★★★ 5/5
TrustpilotPastiest and understanding
This is our first secured rented property and Henry Adams have been incredibly helpful all the way through. Our agent Charlie salter has been patient and very understanding of our situation he has answered all our questions that we’ve had. The processes has ran smoothly and we couldn’t be more happier with the customer service that we have received.
Charlotte · 17 March 2023
★★★★★ 1/5
TrustpilotVery disappointing with their very poor…
Very disappointing with their very poor advice and valuation when I called them in to carry out a valuation.Probably,a chimpanzee could have out performed Henry Adams,who wanted to charge highest commission and also had the cheek to want the client to pay for professional photography.If you list the property at such a low price as they often do,they are NOT acting in your best interest.AVOID!!
Claudia · 26 February 2022
★★★★★ 1/5
TrustpilotThis is a terrible agency
This is a terrible agency. We have been renting for 3 years and have had heating issues since the beginning. They have failed to fix numerous problems and we're constantly living in cold conditions. The electricity cuts out and nobody can fix this! The attitude of the agents is appalling, yet they are happy to charge us an extortionate amount. Avoid this agency at all costs!
Rudi · 7 November 2021
★★★★★ 5/5
TrustpilotEvery people from this agency is verry…
Every people from this agency is verry friendly, fast response for every problemes do you have. Is second time when we rent house from them and is the best choise. I recomand them for all you will need
Elena · 12 March 2024
★★★★★ 1/5
TrustpilotWARNING! Do NOT Use this letting agency!
WARNING!! Do NOT use this company!!
Sevanswood · 16 June 2025
★★★★★ 4/5
Trustpilotwould recommend
I have been renting from Henry Adams for 10 years and overall experience was very good. They deal with any issues in a prompt and professional manner, but still maintain a personal approach.
Katalin · 13 March 2024
★★★★★ 5/5
TrustpilotExcellent service and great…
Excellent service and great communications throughout, thank you Goretti and your team.
Karen · 3 July 2021
★★★★★ 4/5
TrustpilotThroughout the years of renting my…
Throughout the years of renting my house, I have been lucky to have Michelle Tattersall looking after my property. Hard working, honest and understanding; and a huge asset to Henry Adams. Thanks for all your help Michelle. Best wishes Sandy x
Sandy · 21 March 2023
★★★★★ 5/5
TrustpilotReally helpful at viewing
Really helpful at viewing, flexible with viewing timings
Olivia · 1 March 2023
Agent replied · 29 October 2024
Thank you for your feedback Olivia!
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Highly recommend.
T · 6 March 2023
Agent replied · 29 October 2024
Thank you for taking the time to share your experience!
★★★★★ 5/5
TrustpilotA fabulous service!
A fabulous agency who both helped my husband and I and my mother find our homes. They listen, they care, they are attentive and very importantly for my husband and I they are LGBTQI friendly.
Ian · 30 March 2023
★★★★★ 1/5
TrustpilotAbsolutely awful service and team
Absolutely awful service and team. They don’t get back to you, they don’t ensure repairs are carried out and in general some of the team are just rude. Avoid at ALL costs because you will regret renting through them. I didn’t realise what an awful reputation they had
Sabie · 24 July 2021
★★★★★ 4/5
TrustpilotThe Lettings team are very friendly
The Lettings team are very friendly, helpful and kind. They really try to make the stressful situation of finding a new property easy and straightforward. I appreciate their professionalism and humanity.
Jamie · 15 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
