Trusted Agent profile · Chichester

Cubitt & West Chichester reviews

4.7

★★★★★ Excellent

1,972 reviews across 2 platforms

53 North Street, Chichester, PO19 1HL, PO19 1HL

Cubitt & West's office in Chichester, at 53 North Street, is rated 4.7 out of 5 across 1,972 reviews on two platforms, including 173 Google reviews rated 4.7.

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4.7 / 5

173

Reviews on Google

This office

Trustpilot logo

1,799

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chichester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Abigale

Abi, from the property management team was extremely helpful in seeing our particular case to resolution, always doing her best and keeping us informed at all times! Well done and a huge thank you.

Abhisek · 30 September 2026

Agent replied · 10 October 2026

We are so pleased to hear about the excellent support you received from our team member at Cubitt & West. We truly appreciate your kind words and positive feedback regarding their dedication and communication. Thank you for sharing your experience! Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Trustpilot

Good Service

To date Cubitt and West Peacehaven have given me good service all around and have berth working as a solid team from my first contact with the agency in setting up my property to be sold.

I · 17 September 2026

Agent replied · 23 September 2026

We're so happy to hear our team at Cubitt & West Peacehaven provided excellent service from your first contact. We appreciate your kind words! Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Trustpilot

Great Service

Emily Rae has been so helpful and knowledgeable. We had concerns and questions around our new tenants contract, but Emily spent time taking us through our issues, she installed a lot of confidence in C&W handling our property. She was very professional.

David · 16 April 2026

5/5

Trustpilot

Cubitt and west east grinstead

I just wanted to say a huge thank you to Cailean and Brendan. From the initial visit they were so friendly and polite, always professional and full of advice and support. I really enjoyed working with them. When they found a buyer for my property they were always on hand for the buyer and myself to answer any queries. All the way through the sale, along with Claire and Tamsin they made the sale progress as smoothly as possible. There are always hiccups along the way but they all did their best to make sure everything was dealt with and resolved as quickly as possible. It was an absolute pleasure working with you all. Thank you all for making my dream come true. I would highly recommend them to anyone wanting to buy or sell in the local area. yvette whittaker

Customer · 14 October 2023

Agent replied · 27 October 2024

Dear YvetteThank you for leaving a review! It's great to hear how positive your experience with our agents at the East Grinstead branch have been and how friendly, supportive and full of advice you found them to be throughout your process.Best wishesBecky JenningsSenior Operations Director, Cubitt & West

5/5

Trustpilot

100% Recommend

I would 100% recommend to use Peacehaven branch Sussex Cubbit and West to sell your Property.I found them all to be very professional, supportive, knowledgeable, and helpful during the whole process to the degree in my opinion, they even carried out a lot of the work for the buyer of my property to help it go through as it was not being done by her estate agent so she was really going on Cubitt and West all the timeI can’t thank all the staff enough, Karen Sayde David as well as all that were involved in working on my property and especially Gary, who, for over four months was overseeing the sale of the property that wasn’t smooth running, but managed through Hardwork and knowledge, and as said earlier by supporting our buyer as well to achieve the goal of selling our property

Jacqueline · 9 October 2023

Agent replied · 27 October 2024

Hi Jacqueline,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported both yourself and your buyer throughout the process of selling your property.Best wishes,Cubitt & West.

4/5

Trustpilot

We had a good experience with Cubitt and West

We had a good experience with Cubitt and West. Julie Bramble was lovely during this lengthy process. She always answered questions, got back to me at a timely manner and was very patient. No complaints when it comes to her. Thank you Julie!

Edo · 6 April 2026

5/5

Trustpilot

As a first time buyer

As a first time buyer, it's been a daunting process, but the team at Cranleigh have been an amazing resource of information with great communication. While the property itself unfortunately didn't work out, I would have no hesitation in using Cubitt and West to buy or sell in the future.

James · 12 June 2026

Agent replied · 22 June 2026

We truly appreciate your kind words about our team's support during your first home buying experience. It's wonderful to know our communication and assistance were so valuable. We look forward to helping you in the future!

5/5

Trustpilot

Great experience! Highly recommended!

The staff are great, especially Edward Gilmore, Zoey McGovern and Julie Bramble at the Southsea branch. Edward was my first point of contact and Julie has been holding my hands throughout the sale. They are both very professional, Julie is always, helpful, patience and been following up every step of the administrative side of the sale. I am very pleased with their kind support and am happy to recommend them to any potential seller or buyers.

E · 21 December 2023

Agent replied · 27 October 2024

Hi E Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout your sale and we're delighted you would recommend the team to others.Best wishes,Cubitt & West.

5/5

Trustpilot

Can't thank John Charlotte and Emma…

Can't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience. Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying there hardest to get this resolved. And even on day of exchange they went above and beyond. They are a great team who genuinely care and great estate agents and recommend them to anyone looking to buy or sell a property.Thanks again Daniel & Tricia

Georgia · 17 September 2023

Agent replied · 27 October 2024

Hi Georgia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout. Best wishes, Cubitt & West.

5/5

Trustpilot

Exceptional estate agent - Julia Francis

What can we say, wow. Julia Francis is an exceptional estate agent. She has been kind, personable, and incredibly helpful throughout our sale, and has even gone above and beyond to support us with our purchase as well.

John · 4 May 2026

1/5

Google

Turning pension age in a few months and needing in a hurry to rent an apartment I recently viewed a retirement property with Cubitt and West. During the viewing I said that I would need to pay part of the rent with housing benefit and I was shocked by how positive the Cubitt and West representative was, not a problem at all she assured me. Normally they react to the mention of housing benefit like I just farted! Excuse my language. I made an offer that day and didn't hear anything until eleven days later! Yes 11. The call came and the Cubitt and West representative said very sorry but the landlord was having trouble getting the solicitors to allow them to let the property so after weeks of advertising it they had to take it off the market and they didn't know if when if ever it would be available again but of course they would bear me in mind if anything else cropped up! Now I said at the beginning of this review I am very near pension age and therefore I wasn't born yesterday! It's the adding insult to injury thinking I would believe such BS that really rankles. In my opinion Cubitt and West Chichester are unprofessional, unethical and obviously don't care about customers or their reputation.

J · 15 September 2025

Agent replied · 22 September 2025

Dear J C Thank you for taking the time to leave us your review and we are sorry that you were ultimately unable to move into the property. Having looked into your comments, it is the case that the property was removed from the market due to some outstanding paperwork, which is required before the property can be let. We are very sorry for the inconvenience that this would have caused. Should you wish to discuss your experience in more detail, we would encourage you to contact our Customer Support department on 01702 540802. Kind regards Cubitt & West

5/5

Trustpilot

Gold Stars all Round ⭐️⭐️⭐️. Our letting experience withCubitt &…

Our letting experience with Cubitt & West, Chichester Office has been very memorable. Abbie was always informative and very professional. Her knowledge of the rental market was exceptional and positive. Her advice was helpful at all times. Nothing was too much trouble and any query we had was dealt with very quickly and professionally. Sammie stepped in if Abbie wasn’t available and was equally helpful and obliging. Our thanks to you both for making what could have been a stressful situation, pleasant and enjoyable!

Jo · 24 August 2023

Agent replied · 27 October 2024

Hi Jo,Thank you for leaving a review! It's great to hear how positive and memorable your letting experience has been. Particularly how our agents, Abbie and Sammie, have helped you throughout with their exceptional knowledge.Best wishes,Cubitt & West.

5/5

Trustpilot

I had an absolutely great experience

I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.

Gurden · 27 August 2026

Agent replied · 23 September 2026

We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Trustpilot

First time buyers

We’ve just exchanged contracts on our first home and even though it was a long and at times frustrating process because of many different factors, our sales progressor Julie was great and was all over the case when she needed her to be. She followed up on every request and made sure everyone is satisfied.

Petar · 4 December 2024

Agent replied · 26 December 2024

Hi Petar,Thank you for your review! We're delighted to hear that Julie was able to assist you so effectively during the process of exchanging contracts on your first home. We understand that it can be a long and sometimes frustrating journey, and we're pleased that Julie's dedication made a positive difference for you.Best wishes,Cubitt & West

5/5

Trustpilot

I highly recommend Cubitt & West for…

I highly recommend Cubitt & West for anyone looking to sell their property in Crawley. I switched over to them after 6 months with a bigger estate agent after being frustrated and disappointed with their service, marketing and lack of communication. Nichole and her team from Cubitt & West were the complete opposite. They were very friendly, helpful, and responsive throughout the whole process. They gave me honest advice, arranged viewings quickly and within a few weeks I had accepted an offer. They also handled the sale smoothly and kept me updated regularly. Their fee was higher but worth every penny. I am very happy with the outcome and appreciate their hard work and dedication. Thank you, Cubitt & West!

Rich · 1 August 2023

Agent replied · 27 October 2024

Hi Rich, Thank you for leaving a review! It's great to hear how Nichole and the team have been able to transform you selling experience by offering you honest advice and keeping the sale moving along smoothly. Best wishes,Cubitt & West.

5/5

Google

My husband and I are so impressed with Vanessa who has been kind and helpful during our viewing visits. Vanessa not only follow up on our search and schedule viewings but she also picks us up from the rail station and drives to properties and back during viewing visits which was incredibly helpful especially on rainy days. We had a great experience with Cubitt and West Chichester Estate Agents, thanks to Vanessa.

Lovelyn · 27 January 2024

Agent replied · 23 October 2024

Hi Lovelyn, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Vanessa, has been and how she's gone above and beyond whilst accompanying you on viewings. Best wishes, Cubitt & West.

5/5

Trustpilot

Strongly recommend to use this company for real estate business

The Sales agent Julia is extremely helpful and answering all my questions in a very professional way. The whole team in Cubitt & West is very friendly and helpful when Julia is not in the office.

Patrick · 1 May 2026

5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish ! From valuation ,photos ,open day and handling offers we found the team ,Zoey ,Michael ,Julie and all others involved really professional. We had never sold a property before and after being in the same house for 34 years it was a daunting prospect. The team made all steps as easy as possible and kept us informed very regularly at every stage. We ended up getting numerous offers in excess of the asking price and would definitely recommend Cubitts for any property moves to family and friends.

Carole · 29 June 2023

Agent replied · 27 October 2024

Good morning,Thank-you for your kind words about the Portsmouth office and in particular Zoey, Michael & Julie. I will be sure to pass your comments along.Kind regards,Cubitt & West

5/5

Trustpilot

Julie Bramble @ Cubitt and West

Julie Bramble (Cubitt and West Southsea) has been a real gem whilst our house has been in the process of being sold. She has been responsive by keeping us in the loop in a timely manner all the way through and has always been polite, friendly, clear and accessable (we called alot!!) to us. Would recommend Julie to everyone....thankyou for making this time as stess free as it possibly could be. Nick & Ali

Nick · 24 November 2023

Agent replied · 27 October 2024

Hi Nicholas,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how responsive she's been whilst also staying polite, friendly and accessible throughout, making the process as stress-free as possible.Best wishes,Cubitt & West.

5/5

Trustpilot

Excellent Service from Cubitt & West Southsea Office

Very impressed with the service from the Cubitt & West Southsea office and a big thank you for all your efforts in achieving a successful sale. Over the years we had put a lot of effort into lovingly restoring our period apartment and from the start this was understood by Samara and the team. We were impressed by the marketing of our property and the package provided (including 3D tour) did justice to the internal spaces. The level of communication both before and after viewings was excellent. The sale our property was complicated by The Building Safety Act, however, Julie went above and beyond to ensure this was as smooth as possible. We can’t thank Julie enough for her communication skills (and patience), which proved invaluable in negotiating unfamiliar territory, ensuring all parties were kept informed and up to date on progress, we couldn’t have done it without you!

Russell · 21 June 2023

Agent replied · 27 October 2024

Good afternoon,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Trustpilot

Absolutely amazing

Absolutely awesome service. Alia from Cubitt & West has been nothing short of amazing in every way form getting us in contact with the correct people, and advised us on the best steps forward with everything we need to get our property sorted out. Highly recommend 10/10 for everything.

AD · 18 May 2026

Agent replied · 22 June 2026

We're so glad to hear about your excellent experience and appreciate your kind words. It's wonderful to know we could assist you effectively with your property needs. Thank you for your high recommendation!

5/5

Trustpilot

Holly from the North end branch was…

Holly from the North end branch was amazing from start to finish, she couldn’t do enough for us to get us into our home and appreciate all her hard work.

Carly · 24 September 2026

Agent replied · 10 October 2026

We are so happy to hear about your positive experience with us at Cubitt & West Portsmouth! We appreciate your kind words and are glad we could help you find your new home. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Trustpilot

Amazing service from Dan in the…

Amazing service from Dan in the lettings team… Dan went above and beyond to ensure I was able to view a house ( working outside his work hours, as I was unable to view the house until the evening due to my own commitments).All phone calls and correspondence were prompt and Dan gave me all the answers I needed to my questions ( I had many 😁).Dan has been professional but also friendly making me feel at ease through a stressful time ( looking for a home and moving is pretty stressful 😳).Thankyou Cubitt and West … 5 stars from me!

Lauren · 9 June 2023

Agent replied · 27 October 2024

Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Trustpilot

Cubitt and West Letting Department.

We use Cubitt and West to market and manage our rental property. Our contact in the Lettings Department is Holly. Holly is always conscientious, patient and polite. If she promises a call back she always fulfils that promise. Tenant vetting is good and we rarely have any vacant time. The service is highly recommended.

Peter · 15 November 2024

Agent replied · 27 October 2024

Hi Peter,Thank you for leaving a review! We're delighted to hear how positive your experience with Ed has been, we'll pass your kind words along.Best wishes,Cubitt & West.

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