Trusted Agent profile · Chichester
★★★★★
2,043 reviews across 2 platforms
53 North Street, Chichester, PO19 1HL, PO19 1HL
Part of Cubitt and West, see every office.
Cubitt & West's office in Chichester, at 53 North Street, is rated 4.7 out of 5 across 2,043 reviews on two platforms, including 230 Google reviews rated 4.7.
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Cubitt & West Chichester won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winner in three years: 2025, 2023, 2022.
2025 1 Gold The British Property Awards 2025 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Every review we hold for the Chichester office, from every platform, shown as written. First names only.
5/5
GoogleHarry Strawson was a fantastic resource. The professional and friendly approach made a somewhat stressful time become much easier and in turn efficient. Was able to arrange mortgage advice and I cannot commend him enough, a real asset to the company.
1/5
Trustpilotgreat company if you want to lose value…
great company if you want to lose value on your property & lose your buyer; who cannot sell when the going gets "really" tough! (i.e. - slow down in economy/market) - in a good market even a monkey can sell anything! They are NOT able to prove their mettle in genuine tough times with incompetent progression staff.
Dear George,Thank you for taking the time to leave us a review. We regret to hear how dissatisfied you are with the service that you have received. We would like to assure you that customer service is extremely important to us, and we feel strongly about investigating any concerns raised so that we can continually improve the service we provide. Unfortunately, we are unable to locate you in our system with the details provided. However, we are keen to discuss your experience and would appreciate if you could reach out to our customer support team on: 01702 540802 or at customer.support@arunestates.co.ukKind regards,Cubitt & West.
5/5
TrustpilotWoodingdean branch
John, Lisa ,Kelly, Donna Made the process of selling a house very easy and simple in what can be a very stressful time. Always there to pick the phone up and especially helped me as I was living far away from the property being sold
5/5
TrustpilotI bought an apartment through Cubitt…
I bought an apartment through Cubitt and West and within a few weeks I wish I’d sold through them too. The guys here were great, David really gave such a personal service, he knew who I was every time I called and helped out loads! Any issues I had I came to them rather than my own agents.Julie looked after the sales process and kept me so up to date with any changes quicker than my own agents! If I ever buy or sell a property I’d only ever go to them here. Couldn’t ask for more! Thank you.
Good afternoon Tom,Thank-you for your kind words about Julie & David from the Waterlooville team of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
GoogleGreat service by Katie. Very good and stuck to timeframes agreed. Would recommend
Good afternoon, We are grateful for your recommendation. Katie's commitment to timeframes shows our dedication to excellent service. Best regards Cubitt & West - Chichester
2/5
TrustpilotHad a terrible experience with Zoe
Had a terrible experience with Zoe. Very rude on the phone. Accused me on wanting her to but a number down on paper which was so far from the truth its ridiculous. Wont be contacting them again because of this.
Thank you for your review. Unfortunately, we have been unable to identify you without a name and you have not responded to our request for further information through Trustpilot. We would be grateful if you could contact customer.support@arunestates.co.uk providing your full name so that we can assist you further.Thank you. Cubitt & West
1/5
TrustpilotAbsolutely terrible experience with…
Absolutely terrible experience with Chichester branch. My clear instructions were ignored. I had to do certain viewings because they couldn’t be bothered to attend. Most viewers were either window shopping time wasters, chancers looking to get a house for way below market value or buy to let chancers who didn’t want to pay my asking price. When you give clear instructions to an agent and they don’t listen, you end up with wrong types of viewers. I won’t be listing my property with cubits Chichester again, I were you I’d avoid as well
5/5
TrustpilotEverything went very well
Everything went very well and there were no hiccups. Communications were good. Julie Bramble and Zoey McGovern looked after the transaction and were friendly and efficient.
Good afternoon Mr Marshall,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotWhat a wonderful service from start to…
What a wonderful service from start to finish, everything was easy and smooth, communication was perfect, I would defiantly recommend. Maddison and Julie who I dealt with the most were amazing lovely and very helpful. I would defiantly use them again
Hi Annabel,We're delighted to hear that Maddison and Julie provided such a helpful service. Your recommendation means a lot to us, thanks for taking the time to leave us a review.Best wishes, Cubitt & West
5/5
TrustpilotHome purchase made easy
We purchased our dream home through Cubitt and West and were, unfortunately, part of a long chain, taking several months to complete. Julie ensured that we were kept informed of every step along the way making it easy to liaise with solicitors and other key players involved in the process. It really did go without a hitch and we are now all smiles, as we walk around our lovely new home!
Good morning Paul,Thank-you for your kind words about the team at Cubitt & West and in particular, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
GoogleHello, katie was very professional, polite and reassuring. We would definitely reccomend the agency to others.
5/5
TrustpilotGreat team and knowledge
I recently used Cubitt & West for securing a flat in Chichester. The process was very smooth from their side. Sharron Lambert oversqw the rent application herself and was very helpful and efficient. Would highly reccommend her and the team.
Morning George,Thanks for taking the time to let us know about your recent experience with us. We're delighted to hear that Sharron made the process of securing your flat a little easier, and appreciate you recommending us.Best wishes, Cubitt & West
5/5
TrustpilotCubit and west waterlooville
Cubit and west waterlooville, what can I say from first meeting Maddison to give us our valuation to meeting Robin, Emily and Nicola what an enthusiastic team of people. Getting us sold subject to contract so quickly in a matter of days and each one has been supportive and understanding to our requirements in finding our new home. We very much look forward to finding our future home very soon.
Good afternoon Alison,Thank-you for your kind words about Maddison, Robin, Emily & Nicola from the Waterlooville office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director
5/5
TrustpilotFriendly, helpful staff
The friendly, helpful staff at Cubitt & West made the sale of my property relatively painless. From useful advice on how best to present the property for sale in the first place from Maddison, to regular updates, gently chasing others when necessary and skilfully overseeing the sale's progression by Julie, very pleased with the service.
Hi Patrick,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how painless they've been able to make the sale of your property with useful advice and regular updates throughout.Best wishes,Cubitt & West.
5/5
TrustpilotAden has been a wonderful…
Aden has been a wonderful representative of Cubitt & West. Spoke with him yesterday morning and I have not met anyone who was so helpful and supportive. I have spoken with several agencies, trust me! Thank you Aden for your support so far. You have been fantastic!
5/5
TrustpilotExcellent service and support from the…
Excellent service and support from the Redhill team,but especially Michelle & Gina whom although very efficient & professional were warm, caring and supportive throughout the process. I would highly recommend.
Dear JeanMany thanks for taking the time to leave a review of our Redhill office. It's great to read that you found Michelle and Gina not only efficient and professional but also caring and supportive and i know that they will be over the moon to read your kind words and recommendation. Wishing you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
GoogleVery warm, welcoming and shared a great deal of knowledge about the area. Really helpful.
5/5
TrustpilotJames and his team have been excellent…
James and his team have been excellent while they have been selling our house. Also helping with the purchase of another property.
Thank you for your kind review.
5/5
TrustpilotCubitt & West Southsea
Cubitt & West Southsea. Maddison, Claire and the team did a great job in selling our house for us. They were professional and friendly. Can’t praise them highly enough.
Good afternoon,Thank-you for you kind words about Cubitt & West Southsea and in particular Maddison & Claire; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotGeorgia single handedly restored my faith in Cubbit and West
I had nothing but positive interactions with Georgia Morris. She has consistently gone above and beyond and treated me in a way that no one else has: like a fellow human. I have felt seen, heard and supported. I hope that she is rewarded for her unparalleled (and previously unseen in my experience) commitment to support tenants like myself when they need it most. Because of Georgia I ended my tenancy with an overall positive feeling about Cubitt & West.
5/5
TrustpilotExcellent customer service
Excellent customer service, prompt and clear communications. Moved into my new house seamlessly, with great support. Special thanks to Ella and Maria for all their help.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotDealing with Cubitt & West has been a…
Dealing with Cubitt & West has been a pleasure from start to finish, the whole experience has been really easy and stress free. A special thank you to Ciaran Street for assisting along the way, a great asset to Cubitt & West in my opinion.
5/5
TrustpilotMy family moved into the house…
My family moved into the house entirely. The service which was provided by Ella Head is great and professional! We appreciate all her efforts for helping us.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
4/5
TrustpilotVery helpful and professional
We were assisted by Julie Bramble who was our link between our solicitors and buyers. No question was too much trouble and she always got back to us when she said she would. She made the whole experience which took over six months easier to handle, even if it was just to give reassurance that things were moving along. The whole team were very helpful.
Hello Joanna, Thank you for your kind review - we will pass this on to the team! Best wishes,Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Cubitt & West Chichester won Gold for Estate Agent in Chichester at The British Property Awards 2025, and 2 other industry awards since 2022.
