5/5
During the process of buying my newβ¦
During the process of buying my new home, I received good communication and a helpful attitude from Sophie Johnson (Senior Sales Progressor) at Cubitt & West.
Trusted Agent profile Β· Chichester
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2,043 reviews across 2 platforms
53 North Street, Chichester, PO19 1HL, PO19 1HL
Part of Cubitt and West, see every office.
Cubitt & West's office in Chichester, at 53 North Street, is rated 4.7 out of 5 across 2,043 reviews on two platforms, including 230 Google reviews rated 4.7.
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Cubitt & West Chichester won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winner in three years: 2025, 2023, 2022.
2025 1 Gold The British Property Awards 2025 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Every review we hold for the Chichester office, from every platform, shown as written. First names only.
5/5
During the process of buying my newβ¦
During the process of buying my new home, I received good communication and a helpful attitude from Sophie Johnson (Senior Sales Progressor) at Cubitt & West.
5/5
Easy and quick processing
Dan made it very easy for me with all the processing, he is very approachable and efficient and is always so kind to answer all my questions. Thank you so much Cubit & west. Highly recommended! ππ»
4/5
fantastic service
fantastic service, really friendly, and really personable. Provided updates all the way through, thank you to Lauren for helping us through to getting our home, as well as Natasha and everyone else AT banstead branch.
Dear MichuThank you for leaving a positive review of our Banstead office. I am glad that you found Lauren and Nastasha friendly and helpful and that they kept you updated throughout the sale. Wishing you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
Abbie is the best!!!
Abbie was so helpful in getting me into a room let, she went above and beyond to help with my moving timeline! Couldn't recommend a better agent!
Good afternoon Michelle,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
5/5
Richard and the team in Chichester worked hard to not only sell my house but find me 'my new home'.....you were 'stars' and so approachable and understanding ..I am very grateful for all the support you gave me .....
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
5/5
Richard and the team, especially Aisha have been amazing with helping me sell my home. They have always gone the extra mile for me and held my hand along the way! Would thoroughly recommend them for that personal service
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
George π₯
Thank you George, very professional got the job done, keep smashing it young man, youβll be on the top soon ππΎπ€πΎ π¨βπ«
Hello Kevin, Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
James and all the agents at Cubitt & West were incredibly helpful and proactive during my property search. They regularly called me to check in and tell me about new properties, and answered all of my questions as a first time UK buyer. If I were looking to sell a home, I would definitely call Cubitt & West!
Hi Megan, Thank you for leaving a review! It's great to hear how positive your experience with James and the team has been and how helpful and proactive they've been throughout your property search. Best wishes, Cubitt & West.
5/5
Great experience, letting agents have been amazing
We had been struggling to get a property for nearly 6 months and needed to find a new place quickly. Our representatives Maria and Ella have been amazing. From the offset they have been so helpful and patient with us. Ella has gone above and beyond to enable us to move within a very short time frame and has been professional and reliable throughout. We've had a great experience with Cubitt and West horsham, we have always been able to get in contact with them when we've needed to and any questions or queries have been sorted for us quickly.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
Amazing service constantly from Katie Sheridan. Always up to help even when she doesn't need to. Thank you! Jake
5/5
I couldn't have faulted Laurenβ¦
I couldn't have faulted Lauren throughout my whole experience of buying my first home. I first met Lauren whilst viewing a different property and whilst I was looking around it was very apparent that wasn't the right one. Having listened to what I wanted and needed Lauren then suggested I looked at a different property which was for sale that I hadn't considered before, at first I was apprehensive to view the property as I wasn't originally looking or a flat however Lauren filled me with confidence that it may in fact be exactly what I needed and to maybe consider viewing it to keep my options open. When I viewed the property I knew that it was perfect for what I would need. I then have since purchased that property and have Lauren to thank for finding it! Lauren also was so helpful throughout the whole process and any questions I had she was right there to help and advise making the process as stress free as possible. Thanks again Lauren!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
1/5
Worst experience ever
Worst experience ever. Put an offer 15k over asking, they turned bullish and twisted our arm into using their solicitor and broker. When we said okay to solicitor and no to broker, they rejected the offer! I have never dealt with an estate agent like this. Total disregard if the buyer. I know markets ballooned up right now bht itβll go slow. Get over yourselves guys! Eventually youβll need us. Absolutely appalled. We have even paid their solicitor fee and just because we said no to their broker! Never again. No wonder they hardly have any good houses to sell. Ppl know better
Dear HadeedThank you for taking the time to leave a review. We are sorry that your offer was unsuccessful on this particular occasion and please be reassured that we submit all offers to the seller regardless of the circumstances, as it is ultimately their decision to either accept or decline any offer received. Whilst we do make recommendations in order to assist our customers, there is no obligation and instructing an alternative legal representative or broker will not impact the service received from Cubitt & West. We are pleased to note that we are still assisting you with your continued property search and hope that you are successful in the near future. Kind regardsCubitt & West
5/5
Southsea Cubitt & West
Maddison Oksuz (Branch Manager), Martha and her entire team....Property Sales. I decided to sell my property last month June 2021, after meeting Maddison...and I'm very glad that I did.Entire team were very friendly, professional and proactive in acquiring many viewings in the space of 10 days of going live on the market. Their positive attitude to everything resulted in my acceptance of the first offer made on my property, for only Β£5000 less than my asking price. Well done to everyone at the Southsea, Hampshire branch. I highly recommend this Estate Agent......faultless.
Good morning Mr Compton,Thank-you for your kind words about the Southsea office and in particular Maddie & Martha. I hope you will be very happy in your new home and I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
What a wonderful day
What a wonderful day, all the credits for team of Cubitt and West. And a special thanks to you Abbie Tallack for guiding me throughout to get my home today. Good Staff behaviour caring the customers like a friend. Good job team C and W keep it up . I will recommend you for my friends if they need any help or support. Thank you
Good morning,Thank-you for your kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
Really friendly and helpful staff
Really friendly and helpful staff. Have a good, smooth system in place, and seemed very personable. The team were always available, and were on hand when I had any issues or questions, particularly on the day of completion.
5/5
I spoke with Dan at the Southsea branchβ¦
I spoke with Dan at the Southsea branch and he was very polite, understanding and helpful. I ma looking for a new home to rent after a difficult period and he talked me through everything and I felt very reassured and well looked after. Thank you!
Good Morning,Thank you for taking the time to leave a review. We'll pass your kind words on to Dan and the team.Best of luck, Cubitt & West Arundel Estate Agents
5/5
We had Andy Moran over to our propertyβ¦
We had Andy Moran over to our property yesterday , I have to say it is so rare to come across a manager that is so helpful. He took the time to answer all our questions , give advice,explain the marketing, and also give us a valuation, overall he could not have been more helpful .. Thank u Andy we will be in touch as soon as we have completed the works discussed.
Dear JonathanThank you for leaving such a positive review about Andy at our Leatherhead branch. He is indeed professional and personable and takes pride in helping you wherever possible. We will be sure to pass on your comments.Best wishesBecky JenningsOperations Director, Cubitt & West
5/5
Really good agents. I let out my property with them and Cubitt have done a fantastic job with it, helping me out and providing detailed information. They are very good at arranging contractors and respond rapidly. I've used them for 4 years now and I wouldn't use anyone else
5/5
Great Experience
Considering moving home is one of the most stressful things to do in life, Cubitt & West made the process seem easy. We received excellent help, advice, care and attention starting with the valuation appointments with Rocco who was informative and professional. The service continued with wonderful Wahida who found numerous interested buyers, and with courteous Caitlin who accompanied the prospective buyers around the house. Both Wahida and Caitlin followed up with phone calls to inform us of offers and progress on our sale. We could not have asked for better service. In addition, the photos and video of the house were spectacular and definitely helped attract prospective buyers. We cannot recommend them highly enough; they were superb.
Dear RobertThank you for your detailed and complimentary review. We are thrilled you found the Shirley team so helpful, they will be delighted to read your compliments of the service they provided. It is great to read how pleased you were with the photos and video of your home, i will certainly pass your comments on to our photography department. Thanks again for sharing your experience and for your recommendation. Kind regardsBecky Jennings, Operations Director, Cubitt & West
3/5
Tried to sell a house with Cubit and west
I brought in Cubit and west to sell our house in August 2020, we managed to get it live on the market in September, Cubit and west gave us advise on how to achieve a quick sale, we therefore did everything they asked us to do (which included taking a significant financial impact to do the sale chain free) and finally sold in December. The sale stalled in april with no movement, I gave notice to the post sale co-ordinator AND the manager of the branch that if no progress can be made then we had to put it back on the market as we cannot wait any longer. the notice was made over the phone and I was clear I would use a different agent. NEITHER the manager or the post sales adviser it had to be in writing. We have therefore withdrawn from the sale and even though notice was received Cubit and west has advised they are holding us to 14 days notice from the time I put it in writing. Thus preventing us from selling and delaying us again!! I feel they have tried to manipulate us to remain with them and been dishonest in not accepting the notice which was provided and referenced several times in emails. I would never use them again, selling your house is stressful enough without having the firm you employed to do the job attempting to bully you in the process.Update! They have called today and released us from contract :-) very happy with this outcome. Thank you
Dear SamThank you for taking the time to leave us your review and we are disappointed that you were unhappy with aspects of the service that you received. We can assure you that customer service is of the utmost importance to us and we would always wish to achieve a successful outcome for our customers. We are pleased that you are happy with the outcome offered by the Branch Development Director and would like to wish you the very best for the future.Kind regardsCubitt & West
4/5
Thank you to cubitt & West for helpingβ¦
Thank you to cubitt & West for helping us finding our Home. Special Shout out to Zoe & Julie for there hard work and making the transaction quick and easy.
Good morning,Thank-you for you kind words about the Portsmouth office of Cubitt & West and in particular Julie & Zoe. We wish you every success for the future.Kind regards,Neil PiperOperations Director
5/5
Spoke to Darren and others at cubit and west
Spoke to Darren and cubit and west at great length, and in a very short time was able to secure a tenancy with minimum stress. He was polite and helpful.The person (apologies for forgetting their name) who was present at the viewing was also very polite and helpful, thank you very much for all your support and help.
1/5
THE WORST (if only minus stars were allowed)
Who ever gave this estate agent a review of more than 1 star must be employed by them. Possibly the worst agents i've ever had the displeasure off working with. I mage the mistake of listing my flat in caterham with them at the price they had valued it at. In 4 months they have managed to show the flat only once. this is a new build 2 bed bath separate kitchen top floor flat. I know the market is slow but they has been no effort from them to call me to explain the low viewings or a new marketing approach. when I asked their "senior" marketing manager about the low viewing, there was no explanation instead she promised she;d ask "the girls in the office to take an hour out their day" on two separate days to help get viewings!!! I was surprised that this was not the norm but rather a special favour!! AVOID AT ALL COSTS go with purplebricks or anyone else but these agent. MOST UNPROFESSIONAL
Dear LindaThank you for leaving us your review and we are disappointed that you feel this way.Please be assured that customer service is of extreme importance to us. We understand that the branch had been in contact with you to arrange a meeting to discuss your concerns and to hopefully agree on a way forward with the marketing of your property. It is regrettable that you were unable to attend this meeting however we hope that an alterative date can be arranged soon. In the meantime, should you wish to discuss your concerns in more detail, please do not hesitate to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Kind regardsCubitt & West
5/5
The best Estate agents by far in Pulborough
The best Estate agents by far in Pulborough. Thank you to Martin and Nick for being very helpful and ensuring everything was in good order, they really made our dreams come true as more importantly our mortgage man Micheal.
Dear Kevin,Thank you very much for taking the time to post this review of our Pulborough branch, they really appreciate your kind words and are pleased they were able to help you. Providing this service is exactly what they strive to achieve and to receive such great feedback spurs them on even more.Best wishes,Steve AtterburySenior Operations Director
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Yes. Cubitt & West Chichester won Gold for Estate Agent in Chichester at The British Property Awards 2025, and 2 other industry awards since 2022.