Cubitt & West Chichester reviews

★★★★★ 5/5

Trustpilot

Thank you to all at the Pulborough branch

We would like to express our thanks to the team at the Pulborough branch of Cubitt and West. Buying a house is such an emotive and potentially stressful experience; we felt totally supported from start to finish by the team. Our first contact was Kirsty Perry, a warm confident and kind lady, who instantly made us feel in safe hands, and a real angel. Trish Glasspool, sales progressor, was our next contact. A great communicator, keeping us fully informed at all stages, which is such an important aspect to any house purchase. Finally great thanks to Martin Lundy-Lester, the excellent branch manager. We would recommend this team unreservedly for their time, effort, dedication and commitment. Thank you again from the bottom of our hearts, and for making it all so human.Annie and Michael

Michael · 17 February 2021

★★★★★ 5/5

Trustpilot

Cubitt & West Southsea - exceptional service

I recently had the pleasure of meeting Maddison Oksuz from the Southsea Office as I was planning on trying to sell my property and spoke to a few agents. From the start, Maddison made me feel like I was important to their business and was warm and professional. The background work she did was incredible compared to other agents and she was happy to discuss the best ways of selling and the value of my home. Maddison's confidence and enthusiasm made me so confident in the way in which she would market my home, getting me the best possible price. I believe in her and her office, who also have been so warm and helpful. The fees were just slightly higher but for the work involved and the level of attention, worth every penny. A quick and easy sale was much more important to me than just a couple of pounds. I cannot recommend Maddison Oksuz enough, thank you for everything x

Mrs · 16 February 2021

★★★★★ 4/5

Trustpilot

We recently bought a house through…

We recently bought a house through Cubitt and West. During the initial few weeks we were provided with a very inconsistent and disorganised service, having been passed around to multiple offices due to closures and multiple contacts. I felt no one had wanted to take responsibility and therefore the communication was poor. However, once we were provided with Shaun as our sales progressor, he did an excellent job. He responded very quickly, resolved any concerns and we felt he was working in partnership with us. We would definitely recommend Shaun!

J · 15 February 2021

★★★★★ 3/5

Trustpilot

Estate agents fine, AP lawyers awful

As estate agents the service was fine, David was very pleasant, but in hindsight lacked accuracy about the property and sellers position. Mo the branch manager was always professional and helpful and go to when things got confused. Julie Bramble as a sale progresser was the one person who made the purchase bearable kept us updated on a weekly basis once our purchase started to move. Cubit did recommend a financial advisor Wayne who was brilliant efficient and effective even though we didn't need his help in the end he helped supported and gave us options when our sale went south. We used Cubits lawyers (AP Lawyers) after a little hard sell by David and this turned out to be major mistake. NEVER able to get hold of them on the phone (they are based in Leeds) always went to voicemail, it would seem it was a method of screening if they felt your call was important enough to be considered, calls never returned even on exchange day. In addition lawyer did not seem to have any idea how people bank in modern times, or actually give ay advice more offer you options and ask you which you might prefer. I would not recommend the lawyers to anyone they made the whole house purchase almost unbearable.

Mick · 10 February 2021

★★★★★ 5/5

Trustpilot

Julie Bramble- Senior Sales Progressor

Throughout the process from the accepted offer right up until exchange Julie was brilliant. When we struggled to get hold of the conveyancer, due to massive current workload, Julie kept us informed of updates and was highly tenacious in the closing hours of exchange enabling us to get agreements in place at the 11th hour on the Friday afternoon. The role is vital IMHO as it acts as an information conduit when the conveyancer's are busy on other cases, we don't think that the exchange would have happened when it did without this the important intervention of Julie & Mo at C&W

Steve · 10 February 2021

★★★★★ 5/5

Trustpilot

Fantastic Service

Claire has been amazing with helping us purchase our first home in Southsea. Buying your first home is a daunting process, but Claire has made everything seem so simple. Her professional friendly manner is so reassuring and is by far one of the most helpful estate agents we have came across over the past few months. Any questions we have had she has responded to so quickly which really helps make the process less stressful. Cubitt and West also introduced us to Wayne who has been so great with helping us arrange our mortgage. No question was a silly question with him and he explained everything so thoroughly that we felt very confident in understanding the mortgage process. Honestly cannot fault both Claire and Wayne and would recommend them to any first time buyer.

Maria · 2 February 2021

★★★★★ 5/5

Trustpilot

We put our house on sale

We put our house - Mennileaves just before 1st Lockdown. All was at stand still during lockdown and once relaxed, the virtual video was done and had viewing. The staff from Cubitt and West , Kerry Anne Ross and others showed the house around which was done professionally with social distancing and managed to keep our place safe.With all hard work and professionalism we had an offer which led to sale and completion. On completion we also had good wishes from Cubitt and West.I have no hesitation to recommend Cubitt & West.

Mukesh · 30 January 2021

★★★★★ 5/5

Trustpilot

Great advice & experience in selling a house

Having never sold a house before, we wanted to have a good, personal experience and Cubitt & West didn’t disappoint. After failing to find an investment buyer to keep our tenant in place, C&W were quick to find a suitable cash buyer that didn’t have property to sell, and also introduced us to a great law firm who helped expedite the process. I would definitely recommend them, and in particular Katarina Hrvolova who was dedicated to finding the right buyer for us.

Chris · 29 January 2021

★★★★★ 5/5

Trustpilot

I needed to sell my parents' house in…

I needed to sell my parents' house in Redhill to meet care home fees. Michelle visited the property and gave us what we felt was a realistic valuation.We were very impressed with Michelle and the overall service promised by Cubitt and West.Although it was not the cheapest quote we received we felt that it offered the best value for money and this was borne out in practice.Michelle and her team in Redhill were always available to deal with queries and I can't recommend them highly enough, particularly as there were a couple of last minute issues to deal with!!

AndyW · 29 January 2021

★★★★★ 5/5

Trustpilot

Amazing Service!

I called the Southsea office for the first time on a rainy miserable Monday feeling stressed that I couldn't find my ideal house, and spoke to Claire. Wow, I can honestly say not only was she a ray of sunshine, she was so efficient and helpful, taking the time to make my feel a truly valued customer. Claire provided the balance of professionalism versus friendliness perfectly, exactly what we all need, even more so in these extremely difficult times. She also put me in touch with a mortgage advisor that was equally efficient and helpful. Due to Claire's first class service, really understanding what I was looking to buy, recommending a house to me, quickly arranging a viewing, answering all my questions, two days later I had an offer accepted on my new house, that ticks all the boxes! I couldn't recommend Claire highly enough!

Belinda · 28 January 2021

★★★★★ 5/5

Trustpilot

As a buyer

As a buyer, I'm completely happy with the support I've received from Karen Fogarty throughout this process. From the very beginning, Karen has been on hand to answer all of my queries via phone and email. In fact, I was surprised at how quickly she responded - often within minutes. She gave supportive friendly advice and was excellent at representing the needs of myself as well as the vendor. She is very personable, efficient and installs confidence in the process. I'm a very

Deryck · 27 January 2021

★★★★★ 5/5

Trustpilot

Alice is an amazing agent

Alice is an amazing agent - she was so knowledgeable about the property she showed us. She knew the house's history, where everything was(which I'm surprised that many agents don't ie. washing machine) and when areas of the house were renovated. Although the home was in great condition and very modern, she also gave a lot of suggestions of how we could improve things further from the garden to the garage. I would 100% recommend Alice as an agent and her expertise.

Lisa · 27 January 2021

★★★★★ 5/5

Trustpilot

Very helpful

Dan was very helpful in showing us a property that we found that we liked. Two viewings were held so all the prospective tenants could see the property. We were able to negotiate the fine details and smoothly commence the moving process. Everything went well.

Ryan · 21 June 2024

★★★★★ 5/5

Trustpilot

That a HUMAN is always there ready to give advice. a

Marcus was great, he understood my panic and emergency to rent my property due to the mortgage increase. What can I say. Marcus achieved all this in a few days. Within 2 weeks the home was let and moved into. Paperwork and tenants all made simple. Even for me. Thank you Marcus.

Jane · 1 February 2024

★★★★★ 5/5

Trustpilot

A* Star Service at Cranleigh C&W

An exceptional team who have gone above and beyond to help me. They have all made a stressful process a lot less stressful and significantly smoother. Special thanks to Kerry-Ann who has the patience of a saint and always goes the extra mile to assist you. I am so grateful for all the help and emotional support!

Emma · 27 September 2023

★★★★★ 5/5

Trustpilot

Reliable, efficient & helpful service

C&W helped us to sell our late mother's house, dealing with marketing & viewings and liaising between all parties including the buyer and solicitors. Julie Bramble, the Senior Sales Progressor, was always cheerful, helpful and efficient, replying to all queries within a very short time and prompting third parties when required, without having to be asked. Julie is an asset to the company.

André · 12 April 2023

★★★★★ 5/5

Trustpilot

Excellent service from Beth in Chichester

Beth went above and beyond to help us find our perfect property. Very friendly and professional from the viewing up until the key collection. Have received communication through out the process and Beth has always been available at the end of the phone or email to answer any questions and provide information. Excellent Service thank you Beth.

Terri · 22 September 2023

★★★★★ 5/5

Trustpilot

Very friendly

Very friendly. Helping you as much as they can

Amber · 8 October 2026

★★★★★ 5/5

Trustpilot

Excellent communication

Shaun has been fantastic in pushing the sale of our property forward and chasing the relevant parties and keeping us updated on an almost daily basis. I had expected to do a lot of the ground work for this, after previous experience with other estate agents, but have been very pleasantly surprised to have had this burden taken off me this time! Would highly recommend and would not hesitate to use again in the future. Thank you Shaun!

Ravenswood · 18 March 2021

★★★★★ 5/5

Trustpilot

Our experience with Cubitt & West as…

Our experience with Cubitt & West as tenants over the past five years was very positive overall.

Catia · 16 August 2026

★★★★★ 5/5

Trustpilot

I found my new home through Cubitt &…

I found my new home through Cubitt & West and am very happy with my experience to date.Millie is my point of contact, having introduced me to my chosen property. And when she is not available, colleagues in the office have all been most helpful, efficient and supportive.I am more than happy to recommend.

Sian · 23 November 2023

★★★★★ 5/5

Google

I used cubitt and west to sell my house. Vanessa was very helpful in pointing me in the right direction of what to do. House sold quickly and was kept update throughout . Very please with the service provided and would use again if needed

Sarah · 26 May 2024

★★★★★ 5/5

Trustpilot

5 Stars for Cailean

Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.

Andy · 17 March 2022

★★★★★ 5/5

Google

Very professional, and quick to answer any queries. Would recommend.

Alex · 27 September 2026