Trusted Agent profile Β· Cheylesmore

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John Payne Daventry Road Office (Sales) reviews in Cheylesmore

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

160 reviews across 2 platforms

165 Daventry Road, Cheylesmore, CV3 5HF

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John Payne's office in Cheylesmore, at 165 Daventry Road, is rated 4.7 out of 5 across 160 reviews on two platforms, including 140 Google reviews rated 4.7.

Google logo

4.7 / 5

140

Reviews on Google

This office

Facebook logo

4.8 / 5

20

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cheylesmore office, from every platform, shown as written. First names only.

4/5

Google

A very professional service provided from initial phone call and meeting with Richard Tootall, House viewings conducted by Liz Emery and sale completion by Melanie Ryan

Brian Β· 13 May 2025

Agent replied Β· 22 October 2024

Thank you so much for your kind review of our team. We are delighted that you had a great experience with us here at John Payne Estate Agents.

5/5

Google

Very positive dealings with Burnetts both in buying and selling. Helpful team and quick sale - thanks to all!!

Eva Β· 30 July 2025

Agent replied Β· 30 July 2026

Many thanks, Eva. See you around the village soon!

5/5

Google

Well done, John Payne Estate Agents... freindly professional staff ( Helen ) keeping me informed with regular updates I would highly recommend them. Thanks again

Silvio Β· 15 May 2025

Agent replied Β· 15 April 2026

We really appreciate you taking the time to leave us a five star review. Thank you very much indeed. We are delighted to hear that we communicated well with you until the successful completion.

5/5

Google

Had an amazing experience with Jodie and john buckby. Throughout our tenancy period and the landlord was a great guy as well. Definitely recommended to use them.

Suh Β· 15 April 2025

Agent replied Β· 15 April 2026

Thank you very much for taking the time to write us the brilliant review. We are absolutely delighted that you have had a positive experience with our Lettings team. Thank you for the recommendation.

5/5

Google

Payne sold our house and I found them to be professional and friendly. Particular thanks to Liz Emery who went the extra mile for us and was always on hand to offer advice and encourage us!

Juliette Β· 13 May 2018

Agent replied Β· 6 February 2024

Thank you for taking the time to leave us a Google Review Juliette, we’re delighted you’re pleased with our service and hope you're settling into your new home. We look forward to dealing with you again in the future. … More

5/5

Google

JP sold my flat within two months. The staff were always proactive with my enquiries and informative about the progress.

Arti Β· 1 May 2025

Agent replied Β· 15 April 2026

Thank you so much for leaving our sales team at 5 star review We are so happy that we managed not only to agree the sale but to complete in such a short time. Our team work tirelessly to progress sales and to offer excellent communication. Thank you for this recommendation it is very motivating.

5/5

Google

The whole team have been amazing - I'd thoroughly recommend them

Jane Β· 11 August 2025

Agent replied Β· 1 September 2025

Thank you so very much for taking the time to right this glowing review. It is very much appreciated especially since your move was certainly a challenging one ! We wish you every happiness in your new home.

5/5

Google

Excellent Service - sold the property very quickly and have been friendly and efficient throughout the process

Richard Β· 23 May 2025

Agent replied Β· 15 April 2026

This is great to hear. Thank you very much for taking the time to write this wonderful review. We are happy that you received excellent service from us.

1/5

Google

Lethargic & Predatory Prey on gullible tenants & vulnerable landlords to extract as much as possible stay miles away

Hemant Β· 15 April 2025

Agent replied Β· 15 April 2026

We’re sorry to hear that you feel this way. As agents, our role is to ensure a fair and transparent process for both landlords and tenants, particularly when it comes to deposit deductions. In this case, the landlord voluntarily reduced the deductions significantly, absorbing some costs personally, which was not required. The charges applied were only for necessary work to return the property to a re-lettable condition, in line with the tenancy agreement and deposit protection guidelines. We strongly refute any suggestion that we prey on tenants or landlords. Our role is to act as an intermediary, ensuring that properties are left as per when you moved in subject to fair wear and tear. We do not profit from deposit deductions, any monies deducted go directly to the landlord or contractors carrying out necessary work. In fact, we would much prefer to find no issues at the final inspection, as it creates additional work for us. We always encourage open communication, and where an agreement cannot be reached, we support using the Tenancy Deposit Scheme for independent dispute resolution. If you would like to discuss this further, please feel free to contact us directly on 024 7622 2022 or email me on d.little@payne-cov.com.

5/5

Google

from selling to having sold our house Liz (emery) was always on hand to quickly address any queries! brilliant service

Julie Β· 28 March 2025

Agent replied Β· 15 April 2026

We are so delighted to read this fantastic review. Thank you so much for taking the time to leave it for us. Our team are delighted that you have completed and wish you every happiness in your new home.

5/5

Google

Melanie provided a great Service throughout this transaction constant updates and polite and courteous always.

Kent Β· 13 May 2025

Agent replied Β· 22 October 2024

It is great to see that you had the high level of service that we strive to achieve here at John Payne Estate Agents. Thank you for taking the time to write a review.

5/5

Google

All the team at John Payne were brilliant ! They kept us well informed and went above and beyond to fit in with viewings and the whole procedure which they explained at each stage. Highly recommend 🌟 …

Louise Β· 13 May 2024

Agent replied Β· 6 February 2024

Thank you Louise for your kind words about the service you received and we wish you all the best in your new home.

5/5

Google

Very reliable, communicative and provide a great service.

Kyle Β· 13 May 2025

Agent replied Β· 22 October 2024

Kyle, thank you very much for taking the time to write us a review. It is great to hear that you were happy with our service. We wish you every happiness for the future.

5/5

Google

John Payne were both professional and very helpful

Max Β· 15 April 2025

Agent replied Β· 15 April 2026

Thank you very much for your 5 star review. The team are delighted that you have experienced great service from us during the sale of your property.

5/5

Facebook

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Skhulile Β· 6 October 2022

5/5

Google

Excellent service and I can’t thank Kieran enough for his complete professionalism in dealing with our purchase.

Mark Β· 13 May 2023

5/5

Google

The property was first rented, then sold through Paynes. Both processes were handled professionally and with the minimum of stress to us. All of the associates that we dealt with made everything proceed smoothly and kept us informed of developments. Thank you especially to Daniel Little, Danielle Hartshorne and Liz Wilson-King

Sandy Β· 13 May 2019

Agent replied Β· 6 February 2024

Thank you very much for taking the time to leave us a review, it was a pleasure to manage the property for you and subsequently deal with the sale. We hope to work with you again in the future. Liz and The Team

5/5

Facebook

Very friendly, helpful and always there if you need any assistance, special thank you to John, Tom and Leah who in all times with me from start to completion day selling our house and being a second time buyer. You all made my family happy in our new home ❀️😘❀️😘

Michelle Β· 23 November 2018

Agent replied Β· 8 May 2026

Have you moved?

5/5

Google

Daventry Road Branch - Cheylesmore All of the team at Paynes were professional and helpful, always kept me informed of viewings and the feedback they received. Both the sale and purchase was done …

KeCul Β· 8 October 2016

5/5

Google

Having dealt with both your Earlsdon and Daventry Road offices I cannot say more about the professional, enthusiastic and motivated staff and service provided. I couldn't ask more of an agent who achieved more for my property than I thought possible. I cannot thank you enough!

Chris Β· 13 May 2018

Agent replied Β· 6 February 2024

Thank you for taking the time to leave us a Google Review and for the Prosecco, we’re delighted you’re pleased with our service and we hope to deal with you again in the future. … More

5/5

Facebook

A big thank you to Siobhan and Vicky for their excellent service regarding the sale of my house. Efficient, informative and lovely to deal with. Thanks again x

Anne Β· 22 March 2019

1/5

Google

I Would never use or recormmend Payne’s estate, I have a few issue., 1, none or little feedback, 2, not telling potential buyers that certain times were not convenient,Which then led to them turning up a viewing,not answering emails, and …

Alison Β· 8 October 2019

Agent replied Β· 6 February 2024

Dear Alison, We regret that you have felt the need to post this review which is contradictory … More

2/5

Google

They didn't notify us that they already had an application going ahead for a property when we viewed it. They then chased us for feedback on the property when we had already emailed them and asked them to start the tenancy application. They …

Benjamin Β· 8 October 2017

Agent replied Β· 6 February 2024

Dear Mr Shelbourne We are sorry to hear of your concerns. Our Lettings Manager , Claire Clark, has … More

5/5

Google

I viewed several properties for sale with Payne Daventry Road. They were always helpful and on time for the viewings. All people I spoke to were knowledgeable of the local area. I was also impressed with the proactive way they contacted me …

Dan Β· 8 October 2017

Agent replied Β· 6 February 2024

Thank you for taking the time to leave us a Google Review, we’re delighted you’re pleased with our service and we hope to deal with you again in the future. … More

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